2340 comments found.
Hello, I am a web designer working on a website that has the Hub theme version 2.1.1 installed. I am trying to update, but every time I do, the entire design breaks. The website uses a child theme, Hub Child, but everything still gets messed up. Could you guide me on how to update the theme without causing these errors? Thank you.
Please kindly reach us from the account Hub purchased.
Hi Liquid,
I’m trying to install the demo Charity. The whole process runs until “You are done” but no pages and other things are installed. Plugins were installed before it. Is this something on your side (server) or on mine.
Thanks in advance. kasenga
Hello,
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
Best Regards, Team Hub
Hi. Is it possible to create a portfolio using Elementor? When I import a block, I can’t see the images. And in the documentation, I only find things related to WP Bakery.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards, Team Hub
Hi! Love your theme!
I am wondering how to add/edit templates? On a page, under visibility, and publish dropdowns, there is a Template dropdown… Current items there are: Default template, Elementor Canvas… Reduc Canvas… I was wondering how to edit those items or add to them
Thanks
We’d love to assist you, could you please submit a ticket.
templates not working…
Can you please double check? And if you still experience any issues please submit a ticket. We’d love to assist you.
Hi, my support has expired but I would like some information. I just renewed the site and I can’t change the favicon because it always remains H even if I have already loaded my version in the settings. How can I eliminate the H? I’ve seen other previous threads but there’s no answer. How can it be solved? Thank you
Please kindly submit a ticket, so that we can take a closer look at.
I purchased this theme after selecting and installing the template it displays the following error “Warning: Trying to access array offset on value of type bool in /home/r113385hebb/ioanlazarescu.com/wp-content/plugins/elementor/includes/base/ controls-stack.php on line 1138”.
There are also errors with the contact form.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hey there, most of the template blocks are not loading again. It seems to me there is an issue with your SSL certificate for hubcollection.liquid-themes.com? Some of the blocks are loading, though.
Please kindly check again.
Seems to be working again, thanks 
You’re most welcome
it says to enable flex box container and I have but the templates are still not working.
Please kindly check again, it’s working without any issues.
Hi, I’m having trouble loading the templates. template_request_error
Please kindly check again. Thanks.
Hey guys templates are erroring out… can’t import any page or blocks from the Hub Collection.
template_request_error
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
the issue is resolved? i have an answer that you are trying yo resolve it is ok now? Thanks
Yep, it’s resolved
Please kindly submit a ticket, so that we’ll check why don’t see.
Hello Team Liquid Thanks again for you beautiful theme.. How do i remove the extra mobile header that shows up on assymetric 9 Demo?
Thanks!
We’d love to assist you, could you please submit a ticket with all the details.
Hi,
I have license for your theme. Need to purchase separate license for WP Bakery plugin or Ultimate Addons? Give your feedback.
Thanks.
Hub already has everything inside. So, you don’t need any additional license
If I extend the support will you help me to make the website faster like your demos?
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hi,
images in templates can be used for own sites? Source?
Thanks
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
I have a trivial problem but I’m not able to solve it, but I’ve finished the assistance, in the background of the home page it shows me photos that I haven’t uploaded, I don’t understand how they can be removed, because in the Elementor editor they aren’t there but in the preview yes
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hello, I still love your theme! but I have a tiny problem, using your Custom Cursor documentation, I manage to make a small circle appear but the mouse cursor remains visible. Could you help me?
Sure thing, we’d love to assist you. Please kindly submit a ticket.
hub theme issue with mobile header need option to disable mobile header which is coming in panel want to use header from mail elementor panel this is my suggestion
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
