4621 comments found.
The listing registration and editing page does not appear, how can I fix it?
Hello,
Thank you for using and showing interest in our product.
How’s your weekend? It’s a tech issue that you might need to contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
What is the difference between javo and playo theme and what has the most features out of the both and customising thanks also will you be developing mobile apps
Also does it support openstreetmaps and country restrict of choose thanks
Hello,
Thank you for using and showing interest in our product.
They are using the same framework and just different design. Please purchase anything you like.
OSM is ready to use. We are not sure how you want to restrict the area. We might need more details.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I need help. I failed to install the Easy Forms for Mailchimp plugin
Hello,
Thank you for using and showing interest in our product.
The author of plugins stopped to keep developing the plugin. We believe that mailchimp has been quite expensive for small business. We are looking for another one. But no luck yet. You can remove it or add another elements for now.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Does this theme work with addresses in Belize (Central America)? We are building a website which is showcasing businesses and landmarks throughout Belize and need to ensure that the map works for Belize. Can you please check this out and let us know? The address structure for Belize is not the same as the US and doesn’t include a postal code – so we just want to be 100% sure your theme will work for our needs.
Hello,
Thank you for using and showing interest in our product.
We believe that it supports Belize. As long as, Google maps supports you can use it. We will not sure how we can check Belize address. You can have a test on Google and OSM to check the address if it works fine. We use their’s API to get the address and Geo codes.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I just installed the theme 1 Easy forms for mailchimp : This plugin has been closed as of June 4, 2024 and is not available for download. 2 I have Fluent Forms can I use it in place of easy forms and contact forms? 3 New user registration is not permitted. How can I allow new users submit/registration? 4 listing preview (small button activating javascript) is not working
Hello,
Thank you for using and showing interest in our product.
1. The author doesn’t provide it anymore. We have heard that mailchip is too expensive for small business. We might remove the parts or find another one.
2. We are not sure about the form. You need to talk to our support team.
3. It should be. I think you missed something. You need to contact our support team.
4. Please check if you set a preview template.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Bonjour,
Il semble qu’il y ait des problème avec ELEMENTOR. Comme vu dans les commentaires précédents. Je viens de faire une demande au support en espérant que cela soit rapidement résolu.
Hello,
Thank you for using and showing interest in our product.
Please try a new version. It’s not for every clients.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
We have had to go back to a version of Elementor because otherwise the directory does not work. In addition, we have seen that if we have draft ads or in the trash it continues to show them, although later when you go inside a 404 error obviously appears.
Furthermore, we cannot know if any filters are applied because, first, it does not indicate it, and second, neither does CSS because it does not change the status of whether it is checked or not.
Hello,
Thank you for using and showing interest in our product.
Can you please check the new version?
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello. After the last update of Elementor 3.23.1 & Elementor Pro 3.23.0 the Javo Directory Plugin is not working (White Screen of Death – WSOD).
1. We have tested with disabled “Experiments and Features” of elementor. 2. We have tested with disabled plugins. 3. We have deleted server & browser caching. 4. We have regenerated from elementor. 5. The total memory we have for WordPress is 4Gb
After enabling debugging we saw many classes with problem Deprecated: Creation of dynamic property Lava_Directory_Manager::$submit is deprecated in
Since there have been many elementor updates released since 3 April 2024 which was the last theme update, will you proceed with a new update?
Hello,
Thank you for using and showing interest in our product.
We believe it’s solved.
Please post tickets on our support site. Unfortunately, our support team can’t answer here to assist you faster. Please just post it on our support site.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have already contacted support and the problem has been solved. Thank you!
Terrible support, many bugs. Very fustrated with this theme!
Hello,
Thank you for using and showing interest in our product.
We are sorry to hear that. However, our support team helped clients and you properly. If you still have the problem, please contact our support team.
However, we don’t have many bugs as many clients are using our framework. Most of the issues are setting issues and missed watching tutorials.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
demo is broken
Hello,
Thank you for using and showing interest in our product.
We believe that it works fine. It can be shortly not working for maintaince issues. If you still find any, please email us at javothemes@gmail.com with the URL to check it out.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have one quick simply and straightforward question: Is this theme AMP compatible?
Hello,
Thank you for using and showing interest in our product.
Unforttunately, it’s not supported with AMP. We believe it’s for mostly simple and small sites.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello I have completed my purchase I can’t enable purchases I can’t enable purchases. Can’t submit ticket either Please help
Hello,
Thank you for using and showing interest in our product.
Can you please email us the purchase code to check it out?
javothemes@gmail.comBest regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
- do I need Dokan for multivendor or other multivendor plugin?
- a user has a listing, can he create an announcement within the listing? For example, a restaurant plans a Valentine’s Day special evening. So they create an announcement for a limited period.
- I know you do not have a mobile app, but can you recommend some available possibilities to create one?
- do you support split payments and booking possibilities for hotels or services, like a barber shop, for example, 30 min. slot for 3 people
Hello,
Thank you for using and showing interest in our product.
1. You need to have Dokan plugin. 2. Yes, But it’s a beta version to add another listings. 3. Unfortunately, we don’t have any. 4. Unfortunately, we don’t have the options.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, i just purchased this and i’m adding the purchase code on my site and it doesn’t accept it as valid. I also opened up an account on your site to send a ticket i added the same purchase code still says it’s not valid. Can you please help?
Nevermind needed an hour or so to see the new license
Hi, how many sections can the footer section have?
Hello,
Thank you for using and showing interest in our product.
As you may know, we are using Elementor pagebuilder. It’s upto you. You can add columns on the secions or containers.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Cannot add group in listing form ERROR Uncaught TypeError: ”$stage” is read-only at admin.js?ver=6.5.4:2:876608 at HTMLButtonElement.<anonymous> (admin.js?ver=6.5.4:2:876646) at HTMLDivElement.dispatch (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2:40035) at v.handle (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2:38006) (anonyme) @ admin.js?ver=6.5.4:2 (anonyme) @ admin.js?ver=6.5.4:2 dispatch @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2 v.handle @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2
Hello,
Thank you for using and showing interest in our product.
We believe our support team is assisting you.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
which the diefferences between Playo and Javo?
Hello,
Thank you for using and showing interest in our product.
They are using the same framework. But different design. You can purchase which one you like.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
2 different logins and dashboards for Vendors and Buyers?
Hello,
Thank you for using and showing interest in our product.
Unfortunately, we don’t have different login and dashboard yet.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
i have buy this theme but key is not working any more what happen?
Hello,
Do you mean your purchase code? How it doesn’t work?
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, any chance on addig full booking (rental and service) capabilites?
Hello,
We currently don’t have a plan for full booking ( rental and service ) feature.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
