12711 comments found.
Hi there,
I’m having an issue with your theme. On the checkout page – https://webnovsite.space/porachka-2/, the Billing Details section isn’t loading. The page itself loads, but the form to complete the order is missing. Interestingly, when I switch to a different theme, the form appears and works correctly. This suggests the problem might be related to your theme. Will it be possible to solve the problem and the site will work normally? Thank you!
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi, WoodMart v7.5.2 is fully compatible with WooCommerce v9.1.2 ?
Hello,
Thank you for your question.
Yes, our theme is fully compatible with the latest WooCommerce version.
Kind Regards
Hello, i am doing some changes one of my new customer’s website. Only in category pages there is no header(navigatin menu and it dont use default header) Only a centered logo instead of designed header. How can i solve this?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I’m writing in the comments because unfortunately the support has expired, the header disappeared from the entire site, initially it couldn’t be seen and now it’s disappeared, I checked and everything is set up correctly, but I don’t understand why the block has now disappeared, I’m waiting answer to show you
Hello,
Thank you for reaching out to our support team and for choosing our WoodMart theme.
Please disable all plugins that are not related to our theme and send us your admin access so we can check the issue.
Kind Regards
send me an email so I can give you access
You can use the contact form on this page https://themeforest.net/user/xtemos
Hello,
Woo latest version 9.1: “woodmart/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0,”
Can a patch be released for this?
Hello,
In the last WooCommerce update, they bumped versions for some files and that is why this notice appears. You don’t need to worry and simply ignore it since our theme doesn’t have any problems or incompatibility issues with the latest version of the plugin. We will update these files in our next theme release and this message will disappear.
Kind Regards Xtemos
How to Add Elementor [HTML Block] Inside WooCommerce Product Archive?
Hello Xtemos Team,
I hope this message finds you well. I am a big fan of your product!
I’m currently working on integrating a custom HTML block created with Elementor into my WooCommerce product archive pages. Despite my efforts, I haven’t found a straightforward solution yet.
Here’s what I aim to achieve:
Display a customizable HTML block between product listings on the archive pages. Ensure the HTML block remains editable through Elementor.
Do you have a solution that could help me accomplish this?
My main goal is to create an HTML block banner and seamlessly integrate it between product listings within the archive pages.
Thank you for your assistance!
I already have a half ready-made idea of plugin, but I would like to include your HTML blocks from woodmart core plugin.
<?php
/*
Plugin Name: Elementor WooCommerce Archive Blocks
Description: Add Elementor HTML Blocks to WooCommerce product archive pages.
Version: 1.1
Author: Lucien-X
*/
if ( ! defined( 'ABSPATH' ) ) {
exit; // Exit if accessed directly
}
class Elementor_Woo_Archive_Blocks {
public function __construct() {
add_action( 'admin_menu', array( $this, 'create_admin_menu' ) );
add_action( 'admin_init', array( $this, 'register_settings' ) );
add_action( 'woocommerce_after_shop_loop', array( $this, 'insert_elementor_block' ), 5 );
}
public function create_admin_menu() {
add_menu_page(
'Elementor WooCommerce Blocks',
'Elementor Woo Blocks',
'manage_options',
'elementor-woo-archive-blocks',
array( $this, 'admin_page_content' ),
'dashicons-welcome-widgets-menus',
20
);
}
public function register_settings() {
register_setting( 'elementor_woo_archive_blocks_group', 'elementor_blocks' );
}
public function admin_page_content() {
?>
<div class="wrap">
<h1>Elementor WooCommerce Archive Blocks</h1>
<form method="post" action="options.php">
<?php
settings_fields( 'elementor_woo_archive_blocks_group' );
do_settings_sections( 'elementor_woo_archive_blocks_group' );
$elementor_blocks = get_option( 'elementor_blocks' );
$elementor_blocks = $elementor_blocks ? $elementor_blocks : array();
?>
<table class="form-table">
<tr valign="top">
<th scope="row">Select Elementor Blocks</th>
<td>
<?php
$args = array(
'post_type' => 'elementor_library',
'posts_per_page' => -1
);
$blocks = get_posts( $args );
if ( ! empty( $blocks ) ) {
foreach ( $blocks as $block ) {
$checked = in_array( $block->ID, $elementor_blocks ) ? 'checked="checked"' : '';
echo '<label><input type="checkbox" name="elementor_blocks[]" value="' . $block->ID . '" ' . $checked . ' /> ' . $block->post_title . '</label><br />';
}
} else {
echo '<p>No Elementor blocks found.</p>';
}
?>
</td>
</tr>
</table>
<?php submit_button(); ?>
</form>
</div>
<?php
}
public function insert_elementor_block() {
$elementor_blocks = get_option( 'elementor_blocks' );
if ( $elementor_blocks && is_array( $elementor_blocks ) ) {
foreach ( $elementor_blocks as $block_id ) {
echo '<div class="elementor-element elementor-element-' . $block_id . ' wd-shop-product wd-products-element elementor-widget elementor-widget-wd_archive_products">';
echo do_shortcode( '[elementor-template id="' . $block_id . '"]' );
echo '</div>';
}
}
}
}
new Elementor_Woo_Archive_Blocks();
Hello,
Thank you for your kind words about our product!
Currently, there is no option in the WoodMart theme to directly add an Elementor HTML block inside the WooCommerce product archive. This can only be achieved with custom code, but unfortunately, we do not have specific instructions for this.
If you need further assistance or have any other questions, feel free to ask.
Best regards
Hi I am interested to purchase this theme but I want User referral system also User can refer to his connections & after new user regi. he will get some perks(Points or Money) so is this functionality included in Theme please update me ASAP If it is included I am interested to Purchase this
Hello,
Thank you for your interest in the WoodMart theme. The functionality for a user referral system where users can refer their connections and earn perks (points or money) is not included in the theme by default. You would need to use additional plugins to achieve this feature.
Best regards
Hi, I’m testing version 8.0 of PHP and some things in the template stopped working and the website looks disjointed. Will there be a version compatible with the latest version of PHP? Thank you.
Hello,
Thank you for reaching out. To assist you better, could you please provide more details about the issues you’re experiencing? Screenshots of the problems would be very helpful. Additionally, if you could provide temporary admin access to your website, it would allow us to investigate the issue more thoroughly.
Thank you for your cooperation!
Best regards
Hi, I would like to know if it is possible to use your theme for Arabic and Russian language. Thanks bye
Hello,
Yes, you can use our Woodmart theme for Arabic and Russian languages. The theme is fully compatible with multilingual plugins like WPML, which will help you translate your site into multiple languages, including Arabic and Russian.
If you have any further questions, feel free to ask!
Best regards
Hello, when “Verified owner” badge turned on on reviews settings, products with reviews don’t load. I have spent 2 days to figure this out :))
Hello,
Please send us your admin access using the contact form on our profile page so we can check this issue. https://themeforest.net/user/xtemos
Kind Regards
Hello, there is an issue with the theme (which neither I not the developer I hired could fix).
Theme settings -> Shop -> Variable products -> Variation as product -> Show single variation.
If turned on, the ‘Sort by Popularity’ filter stops working on the shop page, shop category pages etc.
Note that if ‘Hide variations parent’ is turned off, then the filter works but only for the variations parent.
I have tested this on my live site, and also a second test installation running only Woodmart and Woocommerce.
Hello,
Please send us your admin access using the contact form on our profile page so we can check this issue. https://themeforest.net/user/xtemos
Kind Regards
This is not a support request but more of a glitch. When I went to create my own product archive layout, I selected my products to show and chose to list my product view as a list. Now, I can see all my products listed out with some specifications, and I have the titles, but no data is listed. Should I be able to see this data? I’ve looked to see if I missed an option, and I feel this is a bug.
If you need any more tweaks or have any other questions, feel free to ask!
Hello,
Thank you for contacting us.
Please send us your admin access and link to the page where we can see and check the problem for you https://themeforest.net/user/xtemos
Kind Regards
I have sent you the details.
As I can see, your website has a custom CSS that hides some elements. It doesn’t seem to be a theme issue. Please check your custom code first.
Removed.
Can I ask can that text be changed so I can choose was spec is listed on the archive page? Thanks
Hello,
Could you please clarify what text exactly you would like to change?
Kind Regards
When you checked that text you told me the CSS was causing it, you were 100% correct. I can now see the text/specifications of a product listed on list view.
Can I custom what specifications show up in list view as I cannot see an option.
Thanks
No, there is no option to control which attributes will be displayed in the list on the shop page.
Hi Woodmart team, the best Woocommerce theme. +++ Since you have inserted the new Off-canvas product tabs function, to keep the layout clean, if I insert 12 color variations, it is possible to display 4 of them in the product sheet and have a text e.g. +8 variations to click and open the off-canvas bar where you can view all 12 color variations?
Thank you.
Hello,
Thank you for your feedback.
Try to use the “Limit swatches on grid” option in Theme Settings -> Shop -> Variable products.
Kind Regards
Hi ! Maintenance not work ! I enable it but not work. Why ?
Yesterday it worked
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello,
We can’t open the link provided. Could you please use Dropbox or Google drive instead?
Kind Regards
I use the WPC Show Single Variations for WooCommerce plugin and activated and checked: Hide variable products on archive page. So now only the variations are showing on category pages.
If you have your shop product sorting system on category pages set on: newest products, the newest products/variations will be at the top of the page. If a variable product has 5 variations made on 1-1-2000 and on 5-7-2024 you add a new variation, this new one is shown at the top of the category page. But the other older 5 variations will be somewhere down on the category page or even on a completely other category page.
I want them to stay together… How can this be done?
I do want to keep the shop product sorting system on category pages set on: newest products. I can not change the making date of the new variation and I can not change the product ID.
Hello,
This issue is related to the configuration of the WPC Show Single Variations for WooCommerce plugin. Unfortunately, it’s not something that falls under the scope of our support.
We recommend reaching out to the developers of the WPC plugin for assistance with this specific functionality. They will be able to provide you with the best guidance on how to achieve the desired sorting behavior for your product variations.
Additionally, we noticed that your support period with us has expired. If you require further assistance with our theme, please consider extending your support period.
Thank you for your understanding.
Best regards
I went for this plugin: https://storeplugin.net/plugins/variations-as-single-product-for-woocommerce/ that works great.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
I created a topic on your forum but I am being ignored. could you please take care of my case?
https://xtemos.com/forums/topic/header-buttons-redirecting-to-wrong-links/thank you
Hello,
We are very sorry for the delay. Your topic has now been answered. Thank you for your patience.
Kind Regards
pls help me with this.
Is it possible to do something like this [ https://www.wrapcart.com/products/custom ] based on the primary variant a secondary variant should appear
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
HI ! Text next to copyright not centered at <1024px? What can i do ? I once again gave you the link that one of your workers writes to me that he has corrected, but in fact IT IS NOT CENTERED and he does not even check what he is doing. Can someone please write to me who can really help me?
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
This site is currently suspended – that’s how it’s written on the your link when i click. Why ?
Sorry for the inconvenience. It should work correctly now. Please check and let me know if you are able to create a new topic.
Can’t active theme in our website doutfit.com. Showing below error…
“The API server can’t be reached. Please, contact your hosting provider to check the connectivity with our xtemos.com server. If you need further help, please, contact our support center too.”
Also we can’t import demo. Showing below error.
“The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”
What’s wrong?
Hello,
We apologize for the inconvenience. We had a technical issue on our website, but it has been resolved now. Please try activating the theme and importing the demo again. If you continue to experience any issues, don’t hesitate to reach out for further assistance.
Kind Regards
Theme activated but new issue arise. Can’t import “Demo”.
Showing below error.
“The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”
Please create a topic on our support forum and provide us with your admin access so we can check and help you https://xtemos.com/forums/forum/woodmart-premium-template/
You link isn’t working from my side.
https://xtemos.com/forums/forum/woodmart-premium-template/Sorry for the inconvenience. It should work correctly now. Please check and let me know if you are able to create a new topic.
Created new topic and provided details with login credentials. Assist us please.
