548 comments found.
Hiya, does the theme support an author bio on the blog posts?
Hi there,
Thanks for your suggestion! While we currently don’t have a built-in author bio feature for blog posts, we’re actively considering adding it in future updates.
Your feedback is valuable to us. We’ll keep you updated on any developments regarding this feature.
In the meantime, you might consider using a third-party app or custom coding to add author bio functionality to your blog posts.
Best regards.
Hello, I need support .
1-Featured Collection: I need to put the button on the middle of the image. – https://ibb.co/t3HGNHM
2- Collection List: I want to remove/hide the name of the collection. https://ibb.co/bmpgQD5
thanks
Hi there,
Please contact us via email happytohelp@foxecom.com or contact form here: https://foxecom.com/pages/contact-us if you need help with Minimog theme.
Looking forward to hearing from you soon.
Best regards.
Hello, I have sent a request to suppport since Fri, Sep 13, I never received a reply regarding my issues. and now my support has expired. this is sooo not good.
Hi,
Sorry for the delay, we have fixed and reply to you in the follow up email, please check your email and let us know.
Thank you
And no worries about support license, we still support you normally
Hello, I see that the template was updated on August 21, but the update still does not appear on my foxecom page, the latest version I have is from more than 2 months ago
Hi,
That update is about the theme listing content, not the update for the theme version.
Thank you
Hello again,
I am testing the foxify demo trial and I cannot see the bikini and nutrition page templates.
Do you know what could be happening?
Hi,
Please drop us a live chat message within your Foxify dashboard so we can assist you further.
Looking forward to hearing from you soon!
Hello,
Is the foxify page builder fully integrated with foxkit?
Does it allow to add sticky add to cart, bundles, quantity discounts inside a custom foxify product page?
Hi there,
Yes, FoxKit app is integrated with Foxify 
You can install it via Foxify’s App extension and use it on your Foxify templates.
See more here: https://youtu.be/QkjVrcuAfbU
Feel free to try them out and let us know if you need any help!
Best wishes.
Hello, I have installed the Minimog theme to my Shopify Store. However, when I try to customize my site, I receive the error message “Failed to load the page – Page is redirecting to an unsupported URL or Page failed to load due to an error”. My DNS records have been updated to redirect my Shopify URL to my primary domain. Can you please let me know how I can resolve this issue?
Hi there,
We have sent you a collaboration request. Could you approve it and let us know via our email so we can check the issue for you?
Thanks in advance!
Also, another question.
Can we install the demo content of the theme without messing up our current store setup.
We need to redesign without losing sales
Hi friend,
The theme you install on your store will be saved to the Theme library, your live theme won’t be affected.
Please find our guide here on how to install Minimog theme using FoxHome smart theme manager: https://docs.foxecom.com/minimog-theme/getting-started/install-minimog-theme/install-minimog-in-1-click-fast-way 
It’s worth noting that all images in the demos will be replaced by placeholder images. Please kindly upload your products and pictures to finish the store’s look and feel.
Cheers.
Hiya, I would like the filters on the collection page to show by default. That means when the user clicks to view a filter on a desktop, the left sidebar is activated by default… is that possible? thanks
Hi there,
Yes, you can set your Filters position as Left sidebar to show your filters by default on desktop: https://monosnap.com/file/pziwK9bSwgR5TbeJj4t0lsVEXdjyXu
If you need help with the theme, please feel free to drop us a message via email happytohelp@foxecom.com
Thank you!
Hello,
When you mention that purchasing Minimog includes free Foxkit and Foxify
Does it include the limited free trial versions or does it include the premium versions without having to pay a monthly fee?
Hi there,
Thank you for your interest in our theme!
When purchasing Minimog and activating your theme license, you will get: - FoxKit’s private plan for Minimog users (lifetime): https://docs.foxecom.com/foxkit-app/account-and-billing/foxkit-pricing-plans#minimog-plan
- Foxify pagebuilder’s Growth plan free for 6 months: https://docs.foxecom.com/minimog-theme/faqs/foxify-freebie-code-all-you-need-to-know
If you have any further questions, don’t hesitate to drop us a message via email happytohelp@foxecom.com
Cheers.
Thanks!
One last question is the theme and the page builder compatible with suscription apps to add the suscription box inside the product page?
Hi,
Yes. If the subscription app is not yet integrated in Foxify, you can get the app snippets to use it on page builder, like in our tutorial here: https://youtu.be/QkjVrcuAfbU
I suggest you consult the app providers first about the app snippets they can provide!
Best.
Hi, great theme. just a question, any ways we can control the entirety of the website’s mobile font size? there seems to be mixed sizes for certain font elements when viewed in mobile form.
Can you also help me with this? https://imgur.com/a/6I1aWzk apparently theres an overlap of the button on the image gallery.
Hi there,
Please drop us a message via email happytohelp@foxecom.com with as much detail as possible (your store URL, your collaborator request code, etc.) so we can check and assist you with your question/issue!
Looking forward to hearing from you soon.
Best regards.
Hi, How many products can I import in this theme? what is the maximum product I can add to this theme?
Hi there,
Importing products and your other store assets need to be done in Shopify admin and will be based on the platform limits (if applicable).
I suggest you consult Shopify support for more clarification on this.
If you have any further questions for our theme, please let us know.
Cheers.
Is it possible to split the collection description so that one paragraph is above the collection of products, and another paragragh is below the collection of products?.
Hi there,
I suggest you use Shopify metafields to show dynamic content to your template: https://help.shopify.com/en/manual/custom-data/metafields
Please find an example of how it works here: https://docs.foxecom.com/minimog-theme/faqs/collection-page/move-the-collection-description-to-under-the-product-listing#method-2
Hope this helps!
If you have any further questions, feel free to drop us a message any time via email happytohelp@foxecom.com <3
Best regards.
Hi, i bought the shopify minimog theme and read on the sales landingpage about that foxify pagebuilder is included. Moreover the Foxkit Plugin is included.
Where do i geht the access for this plugins? I can only download it but then i have only the free triail version.
Thanks a lot, Alex
Hi Alex,
Please make sure you activate your license in FoxHome first: https://docs.foxecom.com/minimog-theme/getting-started/theme-license/activate-license
You will then be automatically assigned to FoxKit’s private plan for Minimog users and find the freebie code for Foxify pagebuilder.
If you have any questions or need our assistance, feel free to drop us a message via FoxHome’s in-app live chat or email happytohelp@foxecom.com <3
Thanks.
Hi, i activated the licence now – but i can’t find the Freebie Code for the Pagebuilder.
The thing with the FoxKits Minimog plan worked. Thank you!
Can you help me with the freebie Code for the pagebuilder please? Thanks a lot
Hi,
Please contact us via live chat or email happytohelp@foxecom.com so we can assist you with that.
Thank you!
The theme support seems to have gone down in the last few months. I have used the theme with multiple websites and the support in the early days was very fast. It has been 3 days I mailed the support and no response. I have also initiated a chat sometime back, but after the auto-response, there is no reply…the mail was sent from a different ID.
Hi there,
Please re-check your email folder (including the Spam folder) if you’ve got our replies.
Our team has also followed up with you in your new ticket and are checking further on your issues/requests.
Thank you.
Thanks for your msg. The mail was in my spam folder. I will follow up with your team on the replies.
choosing variant on product page is not changing the product price. what could be the issue?
Hi there,
Please drop us a message with more details of your store URL and collaborator request code (if required). We will assist you!
Thank you.
Done, please fix on priority.
is there any way we can restrict customer to not add pre-order item and stock item in the same order?
Hi there,
Nice question. However, this is not something we can handle from the theme side. I suggest you consult Shopify support or search for a Shopify app if they support such function.
Thank you!
Thank you for prompt answer. so does that feature not comes in your fox kit?
I have couple other questions. All the fox kit features all are forever free for mininog users or we have to renew every year?
Mininog user can have 5 upsell items that what it says . does that mean he can list max 5 items and change those five items well?
One question i forgot . what is load time how fast it loads do we have to use any separated optimizer apps for loading time?
Hi,
Yes our FoxKit doesn’t support the feature to set criteria to your orders.
Once you have purchased our theme, please sign up in our FoxHome smart theme manager: home.foxecom.com and activate your license. Then you will be automatically assigned to FoxKit’s private plan for Minimog users Free forever.
About FoxKit features, you can find the app pricing details here: https://docs.foxecom.com/foxkit-app/account-and-billing/foxkit-pricing-plans#plan-details
Regarding performance, there are many other factors affecting one store’s speed (apps, products, tracking scripts, the number of sections and products used, etc.). Some we are not able to handle from the theme side. I suggest you refer to our help article here about what we’ve done and our suggestions regarding this matter: https://docs.foxecom.com/zest-theme/faqs/my-store-has-a-low-speed-score-how-can-i-improve-it
Cheers.
Hello I have purchased your theme, I’m attempting to connect the store to your FoxHome app, however your system keeps saying it sent me a verification code. I have not received any verification code & I’ve requested it multiple times. Nothing comes to my email.
Hi!
Our support team is following up with you on your support ticket. Please continue with us there!
Thank you <3
Hi. Is there a feature where the variations on the product page links to another product page? Example, a black item product page has a white variation, and the white variant pill is a link to the white item product page. Thanks.
Hi friend,
Thank you for your question. Currently, we don’t have this feature built-in with the theme. You’d need an app for it.
Best regards.
Is there a feature in this theme for show the highest price of the 3 varients of the product in collection page thumbnail.
For example my product has $5, $10, $15 variants on product page. I want the most expensive $15 price to be shown for the product on the collection page where all product pages are listed.
Please confirm.
*can theme support be bought separatly after buying the theme? (in same price?)
Hi!
Thank you for your questions.
By default, the theme shows the price of the first variant or you can choose to show the lowest price with ‘From…’. We don’t have the option to display the highest price on the product card yet.
Regarding the item support, you can refer to Envato help article here: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support
Best regards.
I have arranged the 1st variant such that it is the most expensive version of the product. But on the collection page, (where all product thumbnails are shown). The product price is still shown as the variant that is the cheapest, regardless of how I arrange the variants on the product page. I want the high price to be shown. I am talking about the collection page, not the product page.
For example, I have 3 variations of Product-a
a-1 cost s$15 a-2 costs $10 a-3 costs $5
I have arranged it in descending order on the product page from $15 to $5. But I want the collections page, where product a b c are displayed. I want the price displayed with product a thumbnail to be $15 not $5. Please respond if it is possible and if you understand my point.
Hi,
May I know if you have purchased our theme or you have installed it as a trial theme to test it out?
Please check Theme settings > Product card to make sure you unselect the option ‘Show lowest prices’.
If you still have issue, please drop us a message here https://help.foxecom.com/ or via email happytohelp@foxecom.com. We’re more than happy to assist.
Best regards.
Hello, I have the Wordpress version, but i think i’ll buy this one too (Shopify version). I have a question, is it possible to have the smooth scroll like Minimog’s Landing Page? https://foxecom.com/products/minimog-shopify-theme
Hi!
Yes we have animation settings. You can refer to our demos or install our theme as a trial theme to test its features and sections: https://docs.foxecom.com/minimog-theme/getting-started/install-minimog-theme/install-minimog-in-1-click-fast-way
Best regards.
