12710 comments found.
Is there any way to bring the login design from your Hitek theme to Woodmart? It comes down from the top, I thought it was beautiful. I didn’t see any options to customize the Woodmart login. On your client’s website https://garuka.pe/ the login is different from the one shown in Woodmart, but the theme is Woodmart, I didn’t find anything in the documentation about it.
Hi,
Unfortunately, there is no such option in woodmart theme. We will consider this as a feature request for our future updates.
Kind Regards
Hi Xtemos,
I have used your theme in a couple of projects and it is great!
Is it possible to implement multi-color or dual-color swatch functionality for product variations?
Thank You!
Hello,
Thank you for contacting us.
For multi-color swatch for product variations you can use a picture with two colors. In order to use Image swatches instead of Color swatches, please navigate to Products > Attributes > Configure term value of attribute > disable / remove the color swatch and enable the option Image swatch.
Regards.
Hi I have tested your search form and it seems very basic. 1. Ajax search takes a long time to get a result and does not match or follow the user’s search, you may need to change it to predictive search or use JQuery UI. 2. If users searches for this word : (men) they get a result that does not match what they looking for, it shows tables and chairs instead of showing for example: shorts, shoes and men’s clothing… etc, It also shows the following message if there are no products (No products were found matching your selection), it is not recommended to show this message to the user. If there are no products, get similar products in that case. Please test your search in demo to understand it better and compare it to similar online shopping sites. You will see the difference.
Hi,
Thank you for your message and for being interested in our WoodMart theme. We’re delighted to assist you and ensure you have the best experience possible.
1. Could you please record a video so we can see how fast the search on our demo for you?
2. The search algorithm is a part of the WooCommerce functionality, and all themes work in the same way. WoodMart doesn’t influence search results.
Kind Regards
I can’t seem to install the theme, I get the following error message:
The file you uploaded, woodmart.zip, contains a virus so the upload was canceled: Sanesecurity.Foxhole.JS_Zip_22.UNOFFICIAL FOUND
A virus in the theme?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Здрасти. А вы не хотите внедрить поддержку яндекс карт?
Hi, See the attached screenshot here: https://ibb.co/CKs9Vry
When I open blog and shop the green banner appears with the text ” ADD ANYTHING HERE OR JUST REMOVE IT…” and social media icons. I already have “Header banner” for in purple color. I don’t want this second banner. Can you help me to remove it.
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
Hello everyone,
Occasionally, the header disappears, and this issue has persisted intermittently for a while now. The only solution so far has been to clear the cache to bring it back, but we have no idea when it happens and why, it’s totally random and thus frustrating to have to hand check things all the time..
Your header tool still requires improvement in handling caching effectively; this has been a recurring issue. Another significant concern is the lack of control over various breakpoints, which remains one of my biggest frustrations with using this theme. It’s puzzling why this issue has never been addressed.
Thank you for your attention to these matter,
Best regards,
Hello,
You should disable Mobile DOM optimization (experimental) option in Theme Settings > Performance > Other and double check. https://prnt.sc/NEd76ZnsfTVD
Regards
@xtemos ok we will try this method and do let us know what the future plans are for the header builder, it’s such a great idea, but it really needs work to be truly unified.
We have this in our feature requests list but don’t plan this to be implemented in the near future.
Hello,
Thank you for contacting us.
Currently, we don’t have such plans but we will consider this for our future updates.
Kind Regards
Similar to this elementor widget, I am looking for one with next options:
- to show a single product anywhere, and to have the ablity to show or hide different informations.
- to have an option to choose from 3 different paths for the button: Add to cart, Go to product page, Custom link.
- when you have a variable product, to have the option to show only 2 of 5 attributes, for example, and when I click on the button to go to product page, these 2 to be autoselected
If you have something similar in plan already, or you like the idea and want to implement it, please let me know.
Thanks, Eusebiu
Hello,
Thank you very much for your feedback and feature request.
Currently, we don’t have plans for such a feature. But we will definitely consider this a future implementation request.
Kind Regards
Do you guys have an option from within the template to turn off “description” and “Additional Information” from within the template for a single product? I moved “Reviews” to its own line already.
Hello,
Check the following article on how to manage the product tabs https://woocommerce.com/document/editing-product-data-tabs/#section-1 As for the description, you can build a custom layout without this element as described in our documentation https://xtemos.com/docs-topic/single-product-page-builder/
Kind Regards
Just what the doctor ordered, thank you! 
You are welcome:)
Hi,
when I try to download a template from revolution slider, it say “invalid code” where can I get this code?
Hello,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Kind Regards
Hi there,
My issue isnt their support, but my issue is I want to download their templates on their templates library.
Thanks
It is related to premium features of the plugin so not included.
Hey guys, I found an issue with WoodMart. Theme will not fire purchase – event to Google Tag Manager for some (unclear) reasons. All other events are being fired fine. But w/o purchase event it’s not possible to do ecommerce tracking with Google Analytics etc.
I’ve got everything up to date. Tag Manager is connected via GTM4WP – Plugin and set up correctly. Tags, Triggers, E-Commerce Events in Tag Manager are all set up correctly, too. Google Analytics is also set up correctly.
I have tried with another theme (default Twenty Twenty – Four) and found, the purchase – event will be fired correctly then. So, I went back to WoodMart theme and got rid of it’s woodmart/woocommerce/checkout – files as purchase event usually will be fired on thank-you – page. But no luck, purchase – event still won’t be fired.
Bottom line: WoodMart prevents purchase event from being fired to Tag Manager as changing the theme will resolve that.
Have you got a quick fix for us?
Hello,
Please send us your admin access and detailed instructions on how to debug the issue so we can reproduce it on your website and help you. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
you’ve got mail. pretty curious what that issue is, really.
Hi, this is an install issue so it’s more useful here: With php 8.3.9 input_vars on 10000 and timeouts on 300, no matter what, after 15%, import demos shows “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.” Notice that it does not seems to be a php timeout limit since the script it does not runs for 5 minutes.
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
If we use this space instead a walled place then people like me will benefit because we read this prior purchase and it’s important to make informed decisions. This is probably trivial and it’s not even an issue with your theme, it’s just a problem with the importing process. Your theme is great and I tried a few others on these days. Kindly.
We need to check your website and try to run the import process to see what is wrong. That is why we ask you to create a topic on our support forum and provide us with your admin access.
Thank you in advance.
I understand some but in my case, i’m not using my devenv also I can use Envato items but not to give credentials circunventing the code that did not came from Envato I’m affraid. Credentials is not a trivial thing for some of us. I did manage in a third (the second server fails too) to get all but in the two others fails with silently (nothing evident on logs) except for the “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.” which clearly is not the problem since it does not run for 5 minutes. Fresh latest wp and php 8.3.9. Nothing more. Demo import (a marginal value in perspective cause the theme is great) is not robust enough.
Try to apply the solution from this topic and let me know if it helps https://xtemos.com/forums/topic/i-receive-a-timeout-error-300-when-i-try-to-import-prebuilt-websites/#post-585256
Error logs for nginx, php, mysql empty
Consider adding cloudflare to your troubleshooting. I notice that disabling “proxy” on their side makes this at least runs longer (fails anyway, but further down percentage). Maybe not related but nevertheless, trying to help.
We need to be able to troubleshoot this on your website. Otherwise, we can’t help you with this problem, unfortunately.
I’m not the only one, I did find two others in these days on your forums so we are at least three right now. And for the kind of hack you share, you are not so sure that this is on our end since you don’t are confident enough with your end and switch it to b-cdn.net. I’ll get you a non working install in a non relevant server but you can do that also on your own. Let me do that with prety vanilla config and your inputvars and all that jazz so you can look at it. Does it help?
Yes, you can create a stging website where we can check this for you.
“Your message has been sent.” via themeforest https://themeforest.net/user/xtemos Credentials sent, fresh latest wp.
Thanks for all your help.
Your view demos page is down
Hello,
Thank you for letting us know. Please check it now and let me know if it works.
Kind Regards
Hi, i am user of your theme more than 3 years. But i dont know what is the best cache pugin that suits this theme. I have a website with all optimization and installed 10xweb premimum cache plugin. But When i add my website on google search console live test my page layout is broken and just broken text aval not any images etc.
Hello,
Thank you for being a long-time user of our theme! For the best caching plugin that suits the WoodMart theme, we highly recommend using WP Rocket. It is known for its compatibility and effectiveness in optimizing website performance.
Regarding your issue with the broken layout in the Google Search Console live test, it may be related to the settings or compatibility of the 10xweb premium cache plugin. You can try switching to WP Rocket and see if it resolves the problem.
Best regards
Hello,
I have 2 licenses, 2 purchase codes.
I am not currently using the websites the theme were originally connected to, and I didn’t de-activate the themes, when I stopped using the websites.
I need to use the codes on my new websites, without getting an error my licenses are used on sites, I’m not using anymore. Can you re-fresh the licenses, confirm I can use my 2 licenses on 2 separate sites.
Thank You
Andrew
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
how to change the Thank You page text ” Thank you for shopping with us. Your account has been charged and your transaction is successful. We will be processing your order soon.”
I just want to remove “Your account has been charged and your transaction is successful.”
Hello,
Thank you for reaching out about your issue with the WoodMart WordPress theme. To give you the best support, please create a topic on our support forum.
If you don’t have an account, you can easily create one using your purchase code from ThemeForest. Here’s how to do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Click “Register” and enter your details along with your purchase code. Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
After registering and logging in, please create a new topic in the relevant section and provide detailed information about your issue.
We look forward to assisting you on our support forum.
Best regards
I purchased the theme, I want the support Right now, Its a simple task. Or I will give Bad review.
As we can see, your support period has expired, so you need to extend it on ThemeForest first.
As for the text you mentioned, it is related to WooCommerce plugin and can be translated with Loco Translate. Let me know if you have any difficulties with this.
i want to remove it.
Anyway, I have given a negative review. I did it myself after searching on Google for hours.
We are sorry to hear that. But it is not fair to rate our theme for “bugs” when you just need help with the WooCommerce plugin.
No, don’t try to ask over smart. I have to remove checkout/order-received.php from thankyou.php file to change the thank you page. Fraud Author..
Yes, this file comes with the WooCommerce plugin and is overridden in the theme. Anyway, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hello Team, Kindly advise there is a way to show brand under product https://woodmart.xtemos.com/product-category/accessories/demo/retail/ ?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
How i can put my new license because i have one from 2018, and new one. To create a topic
I Found it
Why does this error appear at the bottom of the site? How can I delete it? => [woodgardens_brands orderby=”” order=”” hover=”alt” style=”carousel” per_row=”7” hide_pagination_control=”yes” hide_prev_next_buttons=”yes” wrap=”yes” ids=”“]
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Does this theme have an option to login with discord? If not, is it possible to add it?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Unfortunately, there is no such option for our theme. So, you might need to find an extra plugin to add this to your website.
Kind Regards
