12762 comments found.
Hello.
I see that the “WooCommerce Best Sellers” widget does not work well. I searched in the database and searching online I think I understood that the “_sale_count” parameter no longer exists in recent versions of WooCommerce.
Is this true? How can I make this widget work well?
Hello,
Thank you for reaching out about your issue with the WoodMart WordPress theme. To give you the best support, please create a topic on our support forum.
If you don’t have an account, you can easily create one using your purchase code from ThemeForest. Here’s how to do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Click “Register” and enter your details along with your purchase code. Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
After registering and logging in, please create a new topic in the relevant section and provide detailed information about your issue.
We look forward to assisting you on our support forum.
Best regards
Hi, thanks for the great work
I have one question: When adding an external product, how do I make clicking on the convert or purchase button open in a new tab?
Hello,
Thank you for reaching out about your issue with the WoodMart WordPress theme. To give you the best support, please create a topic on our support forum.
If you don’t have an account, you can easily create one using your purchase code from ThemeForest. Here’s how to do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Click “Register” and enter your details along with your purchase code. Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
After registering and logging in, please create a new topic in the relevant section and provide detailed information about your issue.
We look forward to assisting you on our support forum.
Best regards
My question is simple dear
Also I have already purchased your theme twice for two different sites.
If you can answer the question, I will be grateful to you
Hello,
There is no such option in our theme and WooCommerce. You may need to find an extra plugin or add some custom code. Check this solution for example https://www.businessbloomer.com/woocommerce-open-external-product-link-in-new-tab/
Kind Regards
Hi there,
I have some spike traffic on my site https://www.valtron.de/.
Here are some IP addresses from which traffic spikes originate.
In the image below, you can see the URLs from which traffic came to my site.
There is no such data on my site. So, I want to know can this URLs be related to your theme or demo data.
Hello,
As far as I can understand, you show URLs from your website where requests were made. Try opening a particular page and checking why it appears on your website.
Kind Regards
Hello, I want to buy the WoodMart default theme and I have a question.
The shop page on this particular theme is like this: https://woodmart.xtemos.com/product-category/cooking/
I would like it to be like this: https://woodmart.xtemos.com/mega-electronics/product-category/home-appliance/bathroom/Such small changes can be made whatever theme I choose? for example to change the style of button add to card.
thank you.
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Of course, you can combine styles and layouts from different demos.
Kind Regards
can not find child theme
Hello,
The child theme is installed during the setup wizard. If you skipped this step, you can download it using the following link: https://xtemos.com/docs-topic/setup-child-theme/
Best regards,
The theme is great and I plan to purchase one more license.
What would give Wooodmart a boost over other templates is the ability to edit the product loop and more options for editing the menu on mobile.
Thanks for your attention!
Hello,
Thank you for your feedback and for considering another license purchase!
We will definitely consider adding a loop builder in future updates. Regarding the menu, could you please clarify what specific options or features you would like to see for editing the menu on mobile? This will help us understand your needs better.
Best regards
More configuration options are needed in this menu here: https://snipboard.io/qRiXZe.jpg With HTML blocks it can be improved a little, but it lacks versatility.
Could you please at least give some example of such options so we can better understand what you mean?
Why have you removed the option for the full screen menu.. I had multiple sites utilising that and the option has now been removed.. there is no setting to enable this.!!
Hello,
We haven’t removed the option for the full screen menu. You can still enable it while editing the main menu element in the header builder. Here is a screenshot to guide you through the process: https://gyazo.com/786e07504236a3b66d4bf83d7afbf21a
If you need further assistance, please let us know.
Best regards
Hey is there a way to prevent the CSS files from being blocking safely? It’s driving up my load speeds, thanks
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi there
I few questions I had for the future theme updates ? 1. Other than adding Gutenberg support, will you be adding any new feature, improvements, A.I, Catalog Mode, accessible ready, bulk product editing, cart abandonment, wireframe kit, Badge Management ?
2. will you be updating it to add element to make it a all round theme like, Betheme, Blocksy?
3. Will you be updating all the demos to be flexbox ready and with the other updates ?
4. Will you be improving the connectivity between the theme, WordPress and elementor, so the branding is consistent, fonts, colours.
5. Will you be updating the theme to be more inline with modern sites and platforms, like a shopify ?
Hi there,
1. Some of the features you mentioned already exist in the WoodMart theme. For others, you can request them via our feature requests platform. https://woodmart.canny.io/feature-requests
2. Could you please clarify what specific elements or features you are looking for to make it an all-round theme like Betheme or Blocksy?
3. Our theme is already flexbox ready.
4. WoodMart is designed to align with the WordPress UI, ensuring consistency in branding, fonts, and colors.
5. Could you please clarify what specific updates or improvements you are looking for to make the theme more in line with modern sites and platforms like Shopify?
Best regards
Thank you i will request the features.
1. From the reply it seam you don’t have any major updates planed outside making the theme fully Gutenberg ready, because the blog does not mention anything. neither does your reply.
2. Betheme, Blocksy are a theme that are also ready to be used for other types of sites, if you search the names you will see.
3. Yes but are all the premade demo updated with the flexbox, I know in the past they had not been updated.
4. yes but in the past it was not consistent or connected, things would be different on both sides, they would would have diffrent sizes, fonts and colours.
5. one example is the shoplifty one page checkout, its little cleaner and easer for customers, I know it was possible to build with the woocomerce block and some other themes but it would be nice if you could customise it in the theme, they are loads of minor improvement like UX/UI, other feature like upselling based on the product, instead of adding them yourself, abandon cart.
Thank you for your feedback. Here are the responses to your queries:
1. It’s not true that we have no major updates planned. After releasing Gutenberg support, we still have a lot of plans for new features and improvements. Find some examples here https://woodmart.canny.io/feature-requests
2. WoodMart is also designed to be versatile for different types of sites, not just e-commerce. There are no features in Betheme or Blocksy that make them inherently better than WoodMart for non-e-commerce websites.
3. All our pre-made demos have now been updated with Flexbox.
4. We have made improvements to ensure better consistency and connectivity between the theme, WordPress, and Elementor, including fonts and colors.
5. We will consider your feature request. Enhancements like a cleaner one-page checkout, UX/UI improvements, and built-in upselling features are valuable suggestions.
Kind Regards
1. i’ve already check that, when i suggested some feature earlier, not a lot seam to be in progress,
2. it was not obvious be WoodMart is also designed to be versatile for different types of sites, because the demos are mostly ecommerce and the ones that are not a very simple, unlike the other themes. I know its possible but I was not sure it was designed to be versatile.
3. Ok that’s good to hear, I had to update the last demo manually.
4.Great to hear.
5. Thanks
We can’t implement everything all at once 
Many features have already been added. You can check our changelog for details. And yes, there are still many more exciting updates to come.
has the js exclusion list integration with wp rocket been fixed?
Hello,
Thank you for your question.
There are no bugs or issues reported with this feature at the moment. Could you please clarify what you mean?
Kind Regards
When I enable the WP Rocket delay JS exclusions option in the woodmart dashboard nothing populated in the wp rocket exclusion list? Is this normal? I would expect to see it populated but its blank.
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Do you offer any templates that are already fully converted to Elementor’s new Flexbox technology?
Hello,
Thank you very much for your question.
Yes, our theme supports Elementor Containers. And starting from the 7.4 version all our prebuilt websites are based on containers.
Kind Regards
Is there any way to bring the login design from your Hitek theme to Woodmart? It comes down from the top, I thought it was beautiful. I didn’t see any options to customize the Woodmart login. On your client’s website https://garuka.pe/ the login is different from the one shown in Woodmart, but the theme is Woodmart, I didn’t find anything in the documentation about it.
Hi,
Unfortunately, there is no such option in woodmart theme. We will consider this as a feature request for our future updates.
Kind Regards
Hi Xtemos,
I have used your theme in a couple of projects and it is great!
Is it possible to implement multi-color or dual-color swatch functionality for product variations?
Thank You!
Hello,
Thank you for contacting us.
For multi-color swatch for product variations you can use a picture with two colors. In order to use Image swatches instead of Color swatches, please navigate to Products > Attributes > Configure term value of attribute > disable / remove the color swatch and enable the option Image swatch.
Regards.
Hi I have tested your search form and it seems very basic. 1. Ajax search takes a long time to get a result and does not match or follow the user’s search, you may need to change it to predictive search or use JQuery UI. 2. If users searches for this word : (men) they get a result that does not match what they looking for, it shows tables and chairs instead of showing for example: shorts, shoes and men’s clothing… etc, It also shows the following message if there are no products (No products were found matching your selection), it is not recommended to show this message to the user. If there are no products, get similar products in that case. Please test your search in demo to understand it better and compare it to similar online shopping sites. You will see the difference.
Hi,
Thank you for your message and for being interested in our WoodMart theme. We’re delighted to assist you and ensure you have the best experience possible.
1. Could you please record a video so we can see how fast the search on our demo for you?
2. The search algorithm is a part of the WooCommerce functionality, and all themes work in the same way. WoodMart doesn’t influence search results.
Kind Regards
I can’t seem to install the theme, I get the following error message:
The file you uploaded, woodmart.zip, contains a virus so the upload was canceled: Sanesecurity.Foxhole.JS_Zip_22.UNOFFICIAL FOUND
A virus in the theme?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Здрасти. А вы не хотите внедрить поддержку яндекс карт?
Hi, See the attached screenshot here: https://ibb.co/CKs9Vry
When I open blog and shop the green banner appears with the text ” ADD ANYTHING HERE OR JUST REMOVE IT…” and social media icons. I already have “Header banner” for in purple color. I don’t want this second banner. Can you help me to remove it.
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
Hello everyone,
Occasionally, the header disappears, and this issue has persisted intermittently for a while now. The only solution so far has been to clear the cache to bring it back, but we have no idea when it happens and why, it’s totally random and thus frustrating to have to hand check things all the time..
Your header tool still requires improvement in handling caching effectively; this has been a recurring issue. Another significant concern is the lack of control over various breakpoints, which remains one of my biggest frustrations with using this theme. It’s puzzling why this issue has never been addressed.
Thank you for your attention to these matter,
Best regards,
Hello,
You should disable Mobile DOM optimization (experimental) option in Theme Settings > Performance > Other and double check. https://prnt.sc/NEd76ZnsfTVD
Regards
@xtemos ok we will try this method and do let us know what the future plans are for the header builder, it’s such a great idea, but it really needs work to be truly unified.
We have this in our feature requests list but don’t plan this to be implemented in the near future.
Hello,
Thank you for contacting us.
Currently, we don’t have such plans but we will consider this for our future updates.
Kind Regards
