759 comments found.
Good, I contacted support 3 days ago and still haven’t received a response.
Hi
can you please provide ticket id and we will check it?
Thank you
When WPBakery will be updated?
The Plugin “WPBakery Page Builder” needs an upgrade (7.6 -> 7.7.2).
Update includes security-related fixes. Vulnerability Severity: 6.4/10.0 (Medium)
We are currently updating all the themes, it should be up early next week. Maybe even today.
Kind regards
Google maps not working again with wordpres 6.43 try difirent version same. Support ticket #50074 same like hastag link to text not working to… when enable jmigration to version 1.41 works but another function not working. Please help me with this
Please do open a ticket on support.anpsthemes.com. Thank you. Kind regards
Yes I done it about 8 days ago. Nothing happens. Being Processed Thats why I write here,
Sorry for comment here.
Hi Team, Presale question: This theme support multilingual languages, I want to item menus “Language” 1. Hindi 2. English . If visitor select Hindi then pages should display all pages with Hindi laungage; If visitor select English launage, then all pages should display English.
Can you help on this if I buy it
Awaiting your reply.
Thanks
Hello,
our themes are ready for multilingual site.
So it is possible to have different content for different languages, but you have to use the WPML plugin for translations.
The theme itself does not have these functionalities.
Best regards
There is a bug on line #378 in your functions.php. If a #-link is clicked you try to get the height of ’.nav-wrapper’ which doesn’t exist in the DOM tree. I think you should search for the element ’.nav-bar-wrapper’ instead.
The theme is not kept up to date as Woocommerce pages are still reflecting Version 7.8.0. please update your template as it is causing issues within Woocommerce for myself and most likely many others.
Thank You
Is this theme kept updated? I’d like to know before I buy
Hello! I sent some tickets in the support page.. please waiting for response. Thank you
Hello,
we replied on all tickets. If you didn’t receive reply please let us know.
Best regards
Hello! Yes.. Thanks!
I sent some new inquiries, will appreciate your response.
Thanks for your time
I thought I could edit this topic more elementary, but no If not, may you please give me a refund link
How much it will take until answer the anps Supprt ?
Can I use elementor with this theme?
If not, may you please give me a refund link
Hello. I bought this theme a while ago but i didn’t receive any link to download it or an email. please how should i go about it. thank you
Hello,
thank you for contacting us.
You need to login to your Envato/Themeforest account and under downloads tab you will be able to download Constructo theme.
Best regards
Hello, I would be interested in this template including images. http://preview.themeforest.net/item/constructo-wp-construction-business-theme/full_screen_preview/9835983 If I buy it will it include the theme (http://anpsthemes.com/constructo-landing-page/images/demos/demo-10.jpg) with the pictures too?
Thank you
Hello,
Thank you for contacting us.
Unfortionately original images are not included and instead of them there are grey placeholders with dimensions.
If you have any question please let us know.
Best regards
Please fix compatibility with newer WP versions! ASAP Pls! Thanks
Hi,
the latest theme version should work with the latest WP version. If you are experiencing some problems please open a support ticket and describe what is wrong and we will help you.
Best regards
Hey, is it compatible with wp 6.3.1?
Hi,
thank you for contacting us.
Yes, it should work with the latest WP version. If you will have some problems, please open a support ticket and we will help you.
Best regards
Hello, i am kindly waiting for your support. I opened 2 tickets , the first one more than one week ago…please help me, it is kind of urgent.
I am very sorry for the delay, illnes swept across the office, so we are currently bit understaffed, we will be on top of it soon.
Thank you for your understanding. Kind regards
Thanks for your kindness. Hope you will support me soon!! thanks.
I confirm that i am receiving AN AMAZING support from your team!! Thank you so much, we are working on the issues but everyone is so kind and professional. Thank you so much.
Hi, i love your theme but there is a huge problem on the homepage with SlideShow. Please, may i kindly ask you to help me to fix? I have just updated to the latest version as well. https://ibb.co/8b8brvW As you can see the slideshow is shifted on the right side behind the sidemenu. When you refresh the page it works again well.
Hello, I am sorry about your issues. Please do open a support ticket at support.anpsthemes.com so our team can help you out. Kind regards
Hi, thank you. I opened the ticket yesterday as well. Hope they will help me soon
Sorry i opened 2 tickets but i did not receive any answer from the team….
help me please
i am waiting for 4 days
I am very sorry for the delay, illnes swept across the office, so we are currently bit understaffed, we will be on top of it soon.
Thank you for your understanding. Kind regards
Thanks for your kindness. Hope you will support me soon!! thanks.
I confirm that i am receiving AN AMAZING support from your team!! Thank you so much, we are working on the issues but everyone is so kind and professional. Thank you so much.
Hello, I opened a ticket from 2 days no answer. Here you are my ticket number #46862. I urgently need a support please.
Regards
Hi, have you got your answer?
The theme just got an update.
Changes: - added support for WordPress 6.2.x - added support for WooCommerce 7.8.0 - added support for PHP 8.0 - optimized CSS and JavaScript - Small bugs fixed Files: Most of the files in the theme have changed.
Kind regards
How can I install DEMO? do you have any documentions?
Hi, please do open support.anpsthemes.com. Thank you, kind regards
I installed the theme, but all images are missing.
How can import images?
Hi, images, are not included, you get placeholders which you can change with your own images, for more support please do open a support ticket at support.anpsthemes.com
Kind regards
Hello, could you please let us know if this topic has been abandoned? Last update was 2021!
I have the latest WP 6.2.2. on theme version 4.1.7.
How long will it be ok, I don’t know
I will change the theme soon if nothing changes…
I got a reply via ticket on May 29th that the topic will be updated within a month… Elvis, I take your word for it!
Hi, update was approved today. We will bee updating all the changelogs soon. Kind regards
Thank you! Best Regards!