6409 comments found.
Hi, how to remove “LOGO” on the footer for writy demo ? There is no option to replace the logo in the footer, unlike the header. I can only find the header logo, but not footer logo in the dashboard.
1. only style 7 is able to change the footer logo ? 2. can i use other style and just replace the logo ? 3. how to remove this texts from style 7 ? Buy JNews Support Forum Pre-sale Question Contact Us
4. if i want to use style 6, how do i change the logo ? no uploader option anywhere, also how to replace this text ” We bring you the best Premium WordPress Themes that perfect for news, magazine, personal blog, etc. Check our landing page for details. “
Hi rudyhadisentosa,
Thanks for reaching us, to change the logo and text in the footer, you can change it from Dashboard > Appearance > Widget > find Footer Widget, please check the example below
you can change the logo and text in the footer there, yes you can use other style and change the logo too
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
Hello, how can I reduce the width of my website
I found the method, thanks
Hi abdoutechn,
Thanks for using JNews, if your support license expires, If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
please try to extend or renew your support license.
Thank you
Hi, how to remove “get started” green button completely on writy demo ? i deleted the text but its still showing green button. ( just without text ).
what i want is for it to be completely removed/hidden from the header
nevermind, i found it
Hi rudyhadisentosa,
Thanks for using JNews, If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
Hello. I have purchased this theme for my website and now I have a question. Which SEO plugin you suggest supporting this theme better? please guide me Thank you so much
Hi ellenm24,
Thanks for using JNews, the majority of our users are using Yoast SEO and Rank Math SEO. However, Our theme is not limited to specific SEO plugins, so you should have the flexibility to choose the one that best suits your needs.
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Thank you
Hello. I cannot find setting to make Main Menu text from All Cap to normal. Im using Elementor. Please help!
Hi rikyulin,
Thanks for using JNews, to change the text transform of the main menu to normal, you can add this css code below to Dashboard > Appearance > Addtional CSS
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
if your support license expires, please try to extend or renew your support license.
Thank you
The support system should be respond free for small queries like issues/errors encountered after the theme’s new updates out, for example I have version of 11.5.4 but when I update to 11.6.0, my published articles from different modules like 1 to 30, they were not showing latest articles first and older last, which was & is selected over the years on every module Sort by “Latest Post – Published Date” but not showing as selected in when we are in theme version 11.6.0, and it’s showing fine when reverted to theme to 11.5.4 without doing any other changes to pages. So I feel these kind of theme updates related issues should be raised irrespective of support is available or not, Again am saying that, the customer/user should have an option to raise or escalate issues of these kinds and not service from support team from major other issues.
Hi NSNIndia,
We’re sorry if you encounter some problems when doing theme updates.
We just released a new update that related to the query database issue. Please try to update your theme to v11.6.1 and don’t forget to make a site backup before doing the theme update.
Let me know if you need further assistance.
Thank you
Hi,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
Quick question, if I use this Prebuilt theme: https://jnews.io/artmagz/ can I use the other plugins that you offer, like PayWall, and other features? Or do I need to pay extra for those?
Hi raybrownto,
Thanks for using JNews, yes, you can use JNews plugins and features for all the available demos
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Thank you
Where is v11.5.4??? We want to back, because after latest update website is too slow. All server resources 50-70 percents. With 11.5.4 was 12 percents. How to downgrade to 11.5.4???
Hi zinlt,
We just released a new update that related to the query database issue. Please try to update your theme to v11.6.1 and don’t forget to make a site backup before doing the theme update.
Let me know if you need further assistance.
Thank you
After v11.6.1 update, page speed is slower than with v11.5.4.
Hi,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
We will do further investigation on your website.
Thank you
Hy
I noticed that with update 11.6.0. you changed interface of gutenberg and introduced new JNews Metabox.
Is there any way to change this thing back like it was before? Before it was really easy to use and everything was clear in the right sidebar/ under the main article where you could turn on/off feature that you wanted, and it was really logical and perfectly done without the need of extra clicking and searching for those options. (See the image in the link: https://i.ibb.co/FBQ4Gwy/Old-Jnews-Interface.jpg) Now with this JNews Metabox and new interface in order to find these options (I’m using post subtitle and primary category) we must do some extra 4-5 clicks and find those options in this Metabox. It’s really not a good workflow. (See the image in the link: https://i.ibb.co/gj5vxB4/new-ui-interface.jpg)So now in order to put subtitle they have to click on Jnews icon -> Single post settings -> General settings -> Post subtitle. And when they do that they have to click back all the way back in order to change primary category. And they have to do this for every single new post/article…) I mean…c’mon
Why changing something that worked perfectly and make it more difficult and complex and not user friendly?
Please tell me that there is option to bring this old interface back, or at least tell me that in the next update there will be option to bring it back?
If not can you please give me the link for the last update where this Metabox was not introduced. I can’t find anywhere list of previous updates. I need 11.5.4 update, please.
Hi LookaZD,
Thank you for your feedback regarding this. We understand that changes to the interface can be challenging, especially when you are accustomed to a particular workflow.
The new JNews Metabox introduced in this update offers several advantages:
1. Search Functionality: With the new Metabox, you can easily search for the options you want to change. This can be particularly helpful if you need to modify multiple settings but don’t remember their exact location.
2. Improved Accessibility: The Metabox is positioned at the top right corner, making it more accessible. For long posts, this means you won’t have to scroll all the way to the bottom to reach the settings, thereby streamlining the editing process.
3. Cleaner Interface: By consolidating settings into the Metabox, the block editor looks cleaner and less cluttered, providing a more focused and efficient editing environment.
We understand that this may be a significant change from the previous version, but we believe these improvements will enhance your overall experience once you become accustomed to them.
Unfortunately, at this point, we do not have an option to revert to the old Metabox position at the bottom of the page. We always recommend using the latest version of JNews, as it includes new features and bug fixes that improve the theme’s functionality and security.
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Thank you
Tnx for the reply.
I know that you tried to make life easier and more organized with this new metabox, but unfortunately it’s totally opposite.
1. Search functionality:
It’s great that you introduced this but honestly most of us didn’t even need to use it because we could make our own custom gutenberg interface/experience and under preferences -> advanced we could turn off/on features that we want or don’t want to use. Now as I can see you removed all those features/meta fields under advanced tab, so now we are forced to use this new JNews metabox and search function.
https://i.ibb.co/r3q3HZJ/preferences.jpg2. Improved Accessibility:
As mentioned above in the Search functionality it totally opposite of improved accessibility. Before I could for example turn on “JNews Primary Category” and “JNews Single Post Setings” in preferences and put them in the right sidebar, right under the featured image/tags/authors ect.. so there’s no need for scrolling all the way down if the article is long.
It was really easy to access those features as they were always visible and logically placed and there was no need to search for them for every new article. Now we are forced to do 4-5 more clicks and search for them every single time we create new article. https://i.ibb.co/gj5vxB4/new-ui-interface.jpgHow is that Improved Accessibility?
3. Cleaner Interface.
For sure it’s cleaner interface, but only because you removed everything from that interface and put it all under that new metabox…
It’s like saying we made your house look cleaner and with improved interface by removing couch, TV and table from your living room. So now it looks cleaner and improved because we moved all those things in your basement so if you want to use them you’ll have to go to the basement every time to get them.
What I wanted to say is it’s great that you are always improving your theme and adding new functionalities and all of that.
But please don’t fix something that is not broken. This was perfect the way it was, before this new JNews metabox feature.
I understand that this will now be new interface for Gutenberg, but at least can you give us the option to enable/disable features under preferences that we use often so that we don’t need to do extra 5 clicks every time we write new article?
https://i.ibb.co/r3q3HZJ/preferences.jpgAnd please can you give me the link to download 11.5.4 update as I can’t find it anywhere in your repository if there is any?
I would like to stay on that update as long as I can in hope that you will in the next updates give us the option of enabling those features I mentioned above so that we can again create our own custom gutenberg experience instead of this forced one.
tnx!
I use the PlayIt theme for my website, there are two issues as belows for Version 11.6.1:
1. The Website Breadcrumb setting doesn’t work,but it works on version Version 11.5.4 2. Single Blog Post Template does not seem to be working properly (it’s slow), and when I edit a post and select ‘Override Default Template,’ it doesn’t seem to work either. But it is ok on version 11.5.4
Hi dealdot,
thanks for reaching us, we have tested the breadcrumb and override post template on our side and its working on V 11.6.1 if it still not working on your side, please try to clear your cache from plugin cache or CDN cache if you are using one, if the problem still persists please try to contact us through the link below
Thank you
hi, how are you? why did you remove the place where the subheading could be written below the main article headline in the Classic Editor in your latest update?
Hi abdoutechn,
thanks for reaching us, for the subtitle we include it in our post metabox at the bottom of the page please check the screenshot below
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Our support team would be happy to help you.
Thank you
Thank you very much for your wonderful support what makes JNews special is that we discover something new every time but his old place was much better
Hi Abdoutechn,
Thank you for your kind words, we really appreciate them. We will consider your suggestion.
Thank you.
Hi. In some content blocks for the entries, just the title of the page where we insert the entry is shown. Is there a way to always show the extract (Excerpt) in all the blocks that call the entries ? Thanks
Hi cuatroenred2023,
thanks for using JNews some of our block are designed with excerpt and some blocks are not, could you please tell us which block that you want to use?
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Our support will help you
Thank you
Hi, I would like to use the blocks with excerpt: Slide 1, Module 39 and Module 15. Thanks
Initial View Count must be a range “interval” of values not a fix number because this will make the visitors confused, the Initial View Count must be different from a post to another, I hope you will fix it in the future
Hi youssefyd3d,
Thank you for your suggestion regarding the Initial View Count. We appreciate your feedback and will add it to our feature request list for future consideration. However, we can’t promise that it will be available soon. This option is currently being used by existing users who prefer a fixed value, so we need to carefully reconsider any changes.
Thank you
Do not install the latest update it is broke my website down bad update
Hi Consortiumtc,
We just released a new update that related to the query database issue. Please try to update your theme to v11.6.1 and don’t forget to make a site backup before doing the theme update.
Let me know if you need further assistance.
Thank you
where is this version is kept give me 11.5.4. that make my site down
Hi Consortiumtc,
I’ve replied to your email. Please check your inbox.
Thank you
I downlonaded the update yesterday and it totally crashed my site. It was using so many resources and I had to get WP engine to restore from a backup. It was so annoying and something I had to deal with all day.
Hi tylerbarker,
We just released a new update that related to the query database issue. Please try to update your theme to v11.6.1 and don’t forget to make a site backup before doing the theme update.
Let me know if you need further assistance.
Thank you
The Latest update caused an Abnormal increase in server load and unusual SQL queries, site went down for 3 hours. Is the new update to improve or crack a website? Trying to add a post, but couldn’t update it.
Hi maxb53,
I’m sorry to hear about the issue you experienced, we just released JNews V 11.6.1 to fix the issue, please update to the latest version
if the problem still persists, pelase contact us through the link below
https://themeforest.net/user/jegtheme#messageThank you
Hi,
After every updates the performance of the Themes goes down. Pl. check your demo page in Gtmetrix grade… it’s C (69%) : https://paste.pics/RLMWE
Can you please improve the core performance which is very crucial for Google.
Hi arulnathan,
thanks for reaching out to us, first please make sure that you are on the latest JNews version, we just released JNews V 11.6.1
if the problem still persists, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Thank you
Hello. The theme looks great. I’d like to use it. I wanted to find out if there is anyway to report on the ads I load in? I would like to use my own ads from customers but would like to be able to report on their performance. Could you provide some documentation or information on how that works?
Hi skwtayler,
thanks for your interest to our theme, our themes have built in ads feature that you can check in the documentation below
for the ads we support google ads, script code, and image ads
if you are using google adsense you can check the report in google adsense dashboard, but unfortunately if you are using image ads at this point we don’t have feature for the report yet, we recommend to setup google analytics on your website and then you can give the traffic report of your website to your client
Thank you
We’ve installed the theme and setup one of the demos. We’ve installed all plugins. When a post is created, the view count is always the same: 1.4K views. Is there a way to randomize this? Probably the same for the shares, thumbs up and down. Thanks.
Hi bekk1n,
thanks for using JNews, we have option to override the view counter please check the documentation below
you can find it at the very bottom of the documentation above
to randomize the counter you may need additional php script for it
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Thank you
our website became too slow after the last theme update hello I hope you are fine i do not know why really but the website turned into a nightmare with the last theme update it became too slow i was one of the most supportive for your theme but it turned into nightmare
Hi Consortiumtc,
I’m sorry to hear about the issue you experienced after updating to version 11.6.0. To assist you better, could you please share the system status from the JNews dashboard? You can find this information by navigating to Dashboard > JNews Dashboard > System Status.
Additionally, it would be very helpful if you could provide us with more PHP error logs. You can share the information privately by contacting us through the link below
https://themeforest.net/user/jegtheme#message Thank you
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