6996 comments found.
hi team i have an issue after update theme a and can you check issue in screenshothttps://prnt.sc/XEx-vk4P2VNT
Hi @kanishkaceo!
Thanks for using Discy.
Your support expired. Please renew it.
It’s not related to update, but you can control it from the WordPress menus, or you can reset it from the theme settings/Advanced settings/then click on this button https://2code.d.pr/i/GLjgFQ
Thank you, we look forward to serving you!
Best Regards.
Is it possible to increase likes and views?
Hi @ASHASOfficial!
Thanks for using Discy.
Your support expired. Please renew it.
Which likes do you mean? Vote?
Thank you, we look forward to serving you!
Best Regards.
Hello,
Stripe and PayPal are banned in Turkey. Is no other payment method integrated? Is it possible?
I think ChatGPT is integrated. Is there a page I can try?
Thank you Regards
Hi @beratsenol!
Thanks for your interest in Discy.
What do you want to use?
You can ask any question in our demos and you will see it answer the question automatically.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello,
1. Do you have a live example of “Groups” ?
2. Do you have a live example of Video added ot a question?
GM
Hi,
For both of them you can try our demo with login and add gorros and upload videos.
I have a specific issue. Admins are the only ones allowed to leave answers to questions. And subcribers are forbidden from doing so, however, they are allowed to leave reply’s to answears. Everything is set up correctly in the permisions tab, however, subscribers are not able to see the Reply button for an admin answer. Can you help me see what I’m missing?
When I Select ON to allow users to add an answer. – they can leave answers and comments. (even if i select lower to not be able to leave comments)
When I Select ON to allow users to add a comment. – they cannot – if the above is selected.
Hi,
Your support expired about 2 years ago, please renew it.
You need to check the permissions from the theme settings/User settings/Permissions.
Indeed it has expired, and I have no problem renewing it, but i will do it for a product I understand. Please believe me that there is an issue there. I have spent 3 hours trying every possible combination of permissions. When you take away a subscribers permision to leave answers, you also take the one to leave responses, even it the “leave responses” one is active.
Hi,
It’s already working with all, so please renew your support first, then send us via support your site with admin account to check it.
Hello,
Please remove my site license (site was deleted a long time ago). I need to use the license on a different site. I get an error message “Error – All Licenses are in use. You can use the license on only one domain, revoke the license from the Licenses page on our site to be able to use it on this site.”
Thank you,
havor2
Hi,
I’ve just revoked it for you, you can use your new domain now.
Hello,
I see it’s possible to have 1 logo for the website and 1 logo for the login/registration page.
Question:
1. Where do I add the logo for the login page (top left) like the one at: https://2code.info/demo/themes/Discy/Try/landing/
2. I want the non logged-in users to see the site (questions/post) but only to be required to login when they want to answer a question or comment a post. How do I do that?
Thank you!
GM
Hi @guymc!
Thanks for using Discy.
1 – You can make that for the landing page, do you mean that?
2 – You can do that from the permissions, in the Discy Settings/User settings/Permissions.
Thank you, we look forward to serving you!
Best Regards.
Hello,
Yes, for the landing page. In your demo I see you have a light logo for the landing page and a dark logo for the rest of the site. Where do I upload the logo that will be displayed in the landing page like this one: https://2code.info/demo/themes/Discy/Try/landing/
Thank you!
GM
Hi,
Edit the page from the WordPress pages, and from here https://2code.d.pr/i/Y0xohl you can do that.
Hello,
The screenshot you shared, when I visit each page on wordpress, I see everything except for the “landing settings” options. I do not see any page called “landing page” althoutght I’m able to see it in the frontpage (visited the page called “home” but no option for “landing settings” either.
I then created a new page called “landing” but I dod not see any option called “landing settings”, I tried to switch templates on the right of the wordpress page/edit area but still not seeing “landing settings” or option. Do you have a step-by-step walk through of how to find that “landing settings” ?
Thanks in advance,
GM
I’m sending you some info on the ticket
You need to make a new page and from templates, choose landing, then save the page and refresh the page to see the options.
And I’ve just replied to your email.
Hello, I am planning to use your theme. I had the opportunity to buy and try it before. It’s a really nice theme and very useful. I want to ask you this: The project we plan to do can really grow in the future.
1) I want to create and sell extra subscriptions for users such as animated profile pictures, animated backgrounds, is this possible?
a) If I try to do this myself, will the site’s license be canceled or will it turn into a bigger problem?
b) If I want to start a subscription, what kind of extra benefit can it provide to a user who subscribes?
2) Is there a direct video upload feature? I tried sharing a GIF and it worked but I can’t upload a video.
3) When a new user registers, they can only register with a single digit number, special character or letter. Is there a possibility that the minimum character limit for this is 8?
4) I saw that you added chat-gpt, what exactly does it do? Do we open a separate theme on the site and talk about it, or does it send a message to any user when they send a message? I would be happy if you inform me.
That’s all I have questions for now, thank you.
Hi @kelenyaro!
Thanks for your interest in Discy.
1 – Where do you need that?
a – No, you can do that.
b – You can choose that as you want from the big list.
2 – You can do that from the add media button.
3 – No, sorry, this is not available.
4 – This is for answering the new questions.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Pre-sale/Renewal Question
Hello, I want to renew my Discy support license but I see your Himer Theme has the “reactions” features. Is it something your are going to add on Discy as well?
GM
Hi,
No, it’s for Himer only.
Hi does the script support anonymous conversations like an anonymous post. Where a user can hide there username to create a post.
Hi,
You can ask questions and answers the questions with anonymous and it will hide all things related to you.
Hi, your theme looks fantastic and it solves a question and answer need. However, I have a few questions about some extra features I need and to understand the possibility or work around:
1. Is it possible to create community with discy and how? I can see create group and a community menu but no “create new community”
What’s the difference between group and community?
Hi @youngtyc14!
Thanks for using Discy.
Community is a category, but the group is something like Facebook groups.
And you can creat the category from here https://2code.d.pr/i/H2UwTo
Thank you, we look forward to serving you!
Best Regards.
Thank you. Let me check it out.
You are welcome.
Suggestion: Please add a feature to give Verification tick for Groups as well
Hi,
Sorry but I didn’t get your meaning.
I mean like we can give Verification check in user profile behind Display Name. So I’m saying provide same feature for group as well so behind group name we could give verification check.
Ok, thank you for your suggestion.
Hello, I want to buy your theme, but I heard that it is not good with SEO. Which SEO plugin do you recommend for this theme?
Hi @nijimix!
Thanks for your interest in Discy.
No, it’s good and you don’t need to use any plugin.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Is it possible to programmatically (script, php, mysql, etc) enter all the information instead of getting it manually from users- i.e. as the site owner, I would like to add this information myself via scripting languages (doing it manually would be difficult and time consuming). For example, to be able to add questions, answers, posts, add users, faqs, categories, badges, etc. via program scripting? Thanks in advance for your assistance.
Hi @sgavnoud!
Thanks for your interest in Discy.
You can add categories then with the custom plugin we made, but we still haven’t sold it; it is ready now, and you can add questions and answers via chatGPT.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Thank you… but if I can elaborate on my question a bit – as a developer, am I able to write code (using rest api, or python, php, etc) to directly add questions, answers to the database? I am assuming this uses some database such as mysql – and would I be able to update this database programmatically using code to add/remove/update questions, answers, categories, etc?
If you know APIs, yes, you can use the wp rest api.
Thank you.
You are welcome.
Hello,
Please remove my site license (site was deleted a long time ago). I need to use the license on a different site. I get an error message “Error – All Licenses are in use. You can use the license on only one domain, revoke the license from the Licenses page on our site to be able to use it on this site.”
Thank you,
GM
Hi @guymc!
Thanks for using Discy.
Your support expired. Please renew it.
I’ve just revoked it for you, you can use it at your new domain now.
Thank you, we look forward to serving you!
Best Regards.
Hello, I’m looking into the CSS code to make the background of the question tags blue, just like it is when you hover the mouse over them. Could you tell me where I should make this change? Thanks.
Hi @leguis008!
Thanks for using Discy.
Your support expired. Please renew it.
You can use this code
.tagcloud a {border-color: #2d6ff7;background-color: #2d6ff7;color: #ffffff;}
Thank you, we look forward to serving you!
Best Regards.
Thank you, it works perfectly as requested.
You are welcome.
“Please make a payment to be able to add an answer” . The user of my site cannot answer for payment , i want all user can answer without any payment or point . i cannot fiend the setting . please tell me how to solve the error ?
Hi @parthabhakta0000!
Thanks for using Discy.
Your support expired. Please renew it.
You can make this option OFF from the Discy Settings/Payment Settings/Pay to answer >> Pay to add answer >> OFF.
Thank you, we look forward to serving you!
Best Regards.
All Licenses are in use. You can use the license on only one domain, revoke the license from the Licenses page on our site to be able to use it on this site.
How to change it ?
Hi,
I’ve just revoked it for you, you can use the new domain now.
Hi,
Do your themes (All 3 Q&A themes) support digits plugin? relating to login or registrations with mobile number
Hi,
No sorry, but this is not available.
Hi, I really enjoy this theme and it has worked well for us, however I am having trouble with the breadcrumbs and I tried submitting a support ticket but I’m not sure if that’s working.
Currently the breadcrumb on the main page shows Home / “my category”, however, if I click on a question the breadcrumb turns to Home / Questions / Q 849.
As well my URL for the question is not SEO optimized since it gives my exampledomain.com/849.
Is there a way to correct this so the URL will show exampledomain.com/category/question-title?
Also is there a way to correct the breadcrumb in the question page itself so it does not display Home / Questions / Q 849?
Hi @reefer!
Thanks for using Discy.
No sorry, this is not available.
Thank you, we look forward to serving you!
Best Regards.
Okay no worries, thank you for the quick response, is this something that might be available in the future or is it not possible?
No sorry, but by the way, what do you want to change in the breadcrumb?
