12710 comments found.
I need translate “Search for products” In search bar… where can find ???
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
In single product page. I see this in css in browser inspector. The default should be: left: 0px; but now is 3px. where to edit element.style{}? <here is the CSS code I see> element.style { position: relative; left: 3px; }
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
I have reset my password on your support system, but never received the reset link, twice. https://xtemos.com/my-account/lost-password
I have an issue where styling of checkboxes on my form can’t be edited. I checked with the form plugin developer and got this feedback: This is a theme issue and this is impossible to solved from within the plugin. The theme is injecting extra lines of code (
tags ) into the forms which is totally unexpectable by WordPress best practice standards. So, you will need to reach out to the theme author or think about using another theme as any theme that injects code into your page and other into any plugin output is a security risk.
I have tested also by switching to another theme and then everything works perfectly.
I would like to send you my logins, but cant do so through your support system.
Hello,
To help us investigate further, could you please provide more details, including screenshots and links to the affected page? This will allow us to better understand the problem and provide the necessary assistance.
Kind Regards
Hi Yes I would like to but cannot access your support system to send you the logins and I cant add screenshots here. Can I send you my email address attached to the license? Thanks
You can use the following contact form to send us a message https://themeforest.net/user/xtemos
I managed to get in to submit a ticket, I will be responding to you now.
Any Update on this WoodMart 8.0-alpha – Gutenberg
Hello,
Thank you for your question.
We recently released our 7.6 update and are now focused mainly on the 8.0 version. We hope to release it in 2-3 months.
Kind Regards
Hi,
I recently purchased your theme, and I really like it. I have a multisite installation because I want to create the same website in two languages without using WPML or similar plugins. My setup includes mysite.com for the English version and otherlanguage.mysite.com for the other language. Since this is all part of the same project, I tried to verify the license on the subdomain but was unsuccessful.
I read your comments about subdomains here on Themeforest, but the information provided is quite unclear. Could you please clarify this for me? I’ve purchased several themes on Themeforest, and all of them allowed multisite installations without requiring a new license for each subdomain. I would appreciate it if you could clearly explain the policy regarding this issue.
Thank you
Hi,
Thank you for reaching out and for your kind words about our theme!
Regarding your multisite installation, if you are using a multisite network setup, you only need to activate the license on one site within the network. Once the license is activated on one site, it will cover the entire multisite setup, including subdomains, and you will be able to receive automatic updates across the network. There’s no need to activate the license on each subdomain separately.
If you have any further questions or need assistance, feel free to let us know.
Best regards
Hi,
Thank you for the clarification. Your theme is one of the best ever for ecommerce. I have some minor issues with it regarding translation, but I think I can handle those issues by myself. If not, I will get back to you.
Thank you once again.
Thank you very much for the feedback. Feel free to contact us if you have any further questions.
Hi, can you please consider a patch to update your cookie law info banner and add the X button or the deny option . it’s mandatory in EU.
Hi,
Thank you for your suggestion. Could you please clarify what you’re referring to by providing a screenshot of the banner you’re mentioning? This will help us better understand the request and evaluate how to proceed with an update.
Best regards
In your theme setting , it’s called COOKIE LAW POPUP. It’s missing a REJECT button. By law we need to offer customers the chance to accept or reject cookies.
I’ve tried using IUBENDA , most famous plugin in Italy for cookie and policy, but it breaks the product page layout. You can open almost any Italian website to find out the reject option I am referring to.
Thanks
We will consider this as a feature requst for our updates. Thank you
Hello! Im interested in the hardware demo, but it shows only the home page and cant see any interior page with that layout, is that possible?
Thanks!
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, this prebuilt website shows only the home page as a demo. But after importing the dummy content, all internal pages will look similar on your website.
Kind Regards
Hello. Thank you for such a great theme. I want to know if it is possible to add compare and quickview buttons also on mobile?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
Could you please send us a screenshot so we can better understand what you mean?
Kind Regards
Hello,
There is no option for this but it can be done with a few lines of CSS code.
Kind Regards
I just installed the theme this is when I deactivate Elementor plugin: https://prnt.sc/fMOPMYO09aOM
and this is when I actiavate elementor plugin: https://prnt.sc/Fx-A5UsqyDjC
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
I couldn’t create a topic, it asks me to renew the support, this is the first time I use the theme, I hope you assist me with fixing the issue, I can’t even see the homepage ..
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor/WPBakery Page Builder
Thank you in advance.
You need to change the password asap since you posted it publicly. Use the contact form on our profile page here https://themeforest.net/user/xtemos
It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help with this. https://gyazo.com/0d3cd899e3af765cfcd373a047a6eae5
FYI – the new Waitlist feature causes a fatal error when viewing as a logged out user and Cookie Library is set to “Never Load” on Theme Settings > Performance > JS:
PHP Fatal error: Uncaught Error: Call to undefined function XTS\Modules\Waitlist\woodmart_get_cookie() in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/waitlist/class-frontend.php:452
Hello,
Thank you for the feedback. This library is required and needs to be loaded on demand. Anyway, we will investigate the PHP error and fix it in our next theme update.
Kind Regards
After activating the free gifts options in the theme settings, it doesn’t appear in Dashboard -> Products -> Free gifts -> Add new.
Hello,
Make sure that you also updated the WoodMart core plugin to the latest version in WoodMart -> Plugins.
Kind Regards
Hey, just stopping by to say once again how awesome you are and what a great development you are doing of the theme. Thank you! 
Thank you so much for your kind words! We really appreciate your support and are thrilled to hear you’re enjoying the theme. Your feedback means a lot to us!
How do I configure which products I want to offer in Free gifts?
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
Check our documentation for help on this matter https://xtemos.com/docs-topic/free-gifts/
Kind Regards
Hello, congrats on the great theme. I’ve been using it for at least a year, but now I have a problem that can’t fix. Please help! When I use the search instead of results, it loads a white screen. the problem comes from the Woodmart Core plugin, I tried with a higher version of php, but it still doesn’t work, everything is updated. any ideas?
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
I’ve registered – but I can’t post on the forum because my license has expired. I don’t want to resolve a complicated case, just why does this plugin break the search engine? Can you answer me?
Please disable all plugins that are not related to our theme and send us your admin access so we can check the issue. Use the contact form on our profile page here https://themeforest.net/user/xtemos
That would be great! Thank you very much!
Hola, no funciona el “infinity scrolling” de la tienda, como se soluciona a pesar que está activado el “infinity scrolling”. Gracias
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Is this theme support sslcommerz payment getaway?
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
We didn’t test our theme with this payment system but if it works with WooCommerce then there shouldn’t be any issues with that.
Kind Regards
Hello, i just purchased theme, is there any option for reviews with photo ?
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
Yes, you can enable this option in Theme Settings -> Single products -> Reviews -> Images.
Kind Regards
What script does the hidden sidebar cart use? I’m trying to figure out why I can’t get it to work. The dropdown mini cart option works but switching to hidden sidebar, when I click the cart it redirects to the cart instead of opening the sidebar.
The HTML for the side cart is never output in page source no matter what icon option I choose. Not sure if this is a bug with a recent update?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hello. How can edit accordion in single page product which i added in Single product layout ?
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
hello, can I see user demo dashboard/my-account? I wanna see if I like it
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
You can create an account on our demo and check how the user account page works here https://woodmart.xtemos.com/my-account/
Kind Regards
