28288 comments found.
does UX builder allow you to see background image to fill,fit or repeat or can this only be done by CSS.
If you mean site background, it can only be set from the Customizer. If you mean banner/section background, it can only be done via CSS.
is version 4.0 any closer i know its mentioned for around 2020 on the flatsome page/decription (as staying upto date)
We’re aware that v4 is a bit delayed. However, during this time, WordPress has made a major change by moving to the new Block system. Right now, our developer team is building the new UX Builder (Flatsome Builder) from scratch to be fully compatible with this system. Rest assured that it will be worth the wait.
Hi, where can I remove the class header show-on-scroll from header? The header only appears after scrolling. Thanks
Please disable the sticky header in Flatsome>Theme Options>Header>Sticky Header and ensure that you use a page template that has a header.
Hello, I am thinking of purchasing the theme, I have a question. Can the theme automatically add the Payment system installment rate table to the product detail page? Other in my Wordpress theme, it automatically adds this table to the product page. See the image. https://postimg.cc/DmCNfV4M (Image – Rate table in Product detail page) Thanks
The URL you shared is not valid. Your question, however, is related to WooCommerce rather than Flatsome. If that payment gateway extension follows WooCommerce rules, there shouldn’t be a problem.
I think it should work too.Thank you
Hi, I installed your theme but there is no image imported? Did I make mistake in installation?
Thank you
Hi, And I can not save my work in UX Builder, especially when edit text. Please help. Thank you
Demo images are not included due to Copyright issues as stated in the item page.
https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319#item-description__notesAbout the UX Builder issue, could you submit a support ticket here? Our support team will be happy to assist.
Hi, How do i clear the cache? i can’t find that option anywhere.
Thanks
This is not related to Flatsome. Please contact your hosting provider.
Hello, how does the off-canvas sidebar for mobile show up? I added a recently viewed products sidebar on product page and there is no way to see it on mobile? Thanks
Have you tried to enable the “Off-canvas Sidebar for Mobile” option in Flatsome>Theme Options>WooCommerce>Prouct Page->Layout?
After updating to 3.19.4, I have a problem with translation in the account, cart title menu. I change the language to Turkish but it does not change, it only shows English words (Login or My Account and Cart). Can you help?
We see there is an ongoing conversation about this problem on ticket #178247. Please continue by replying to that ticket.
Hello, I found the problem. It is caused by the Contact Form 7 plugin. Contact Form 7 is not compatible with your theme.
Great Work!
Thank you 
How do you hide the comment box in the single blog page? If theres a CSS what is it?
You don’t need CSS. Just quick edit the post (or use bulk edit for all posts) and disable the “Allow Comments” option.
Hello,
Is there a way to change the the minimum cancas size for the menu UX to appears ?
For example i’d like the header to be shown as mobile mode (hamburger icon, centered logo,... as it’s shown on mobile device) when the canvas is lower than 1000px.
Thanks
We see that your support period is active. Could you submit a support ticket here?
Please make sure to open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than 2 business days.
Hi, I’m currently experiencing an issue with the “Edit with UX Builder” button not appearing in the Gutenberg editor. Here are the details: WordPress Version: 6.6.1 Flatsome Theme Version: 3.19.4 Thank
It’s a bug and will be fixed in v3.19.5. We’ll release it shortly.
Hi, Is there a way to do wholesale and retail accounts? Thanks
This is more related to WooCommerce. You can integrate these features into your site with a compatible extension. Flatsome is compatible with all official WooCommerce extensions.
Hi,
How do i change the color of text inside a button?
Thanks
You can use custom CSS to change button text colors.
and whats that CSS code?
Can you add Preset : Vertical Menu Logo | Search Box | Button like https://hacom.vn/ ?
As far as we can see, hacom.vn uses a custom-coded structure developed by hurasoft.vn. You can create a similar structure with Flatsome, but it will require extensive customization. If you don’t have sufficient technical knowledge in these areas, it would be advisable to work with a professional.
I just ask for Header preset
using v3.19.4 i have enabled sticky header but notice my title (1st section goes under the header when i scroll back to the top i cant seem to fix it is this something support could resolve for me ?
Could you submit a support ticket here?
do i need to renew support for this?
i have narrowed it down to something clearly in the child theme options. The problem is a delay of the header. also it messed up the first section of every page making them shorter after scrolling down. will the support be able to help me resolve this. i have not made any changes but only happened since the update of the parent theme really struggling to pin point the issue.
How we can additional information tab without any plugin using your theme like products specification just right of description on product detail page?
We see that your support period is active. Could you submit a support ticket here?
Please make sure to open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than 2 business days.
Hi! How can I make the buy button go directly to checkout instead of just adding to cart? Can you help me? Thanks
You can enable the “Buy now button” option in Flatsome>Theme Options>WooCommerce>Product Page->Product Summary.
Hi! I had already done this.
But two buttons are displayed.
And the second one (Buy Now) cannot be translated.
The intention was to suppress the default (orange) button.
https://prnt.sc/SdQUxDt40hh1Thanks!
You can translate untranslated strings with the Loco Translate plugin.
Add to cart buttons are generated and controlled by WooCommerce, not Flatsome. If you want to change default WooCommerce behaviors like this, you can use 3rd party extensions. Flatsome is compatible with all official WooCommerce extensions.
ok. thanks
Hi. How can i add Background image to all the pages without using UX Builder ? I cannot find a way in the Wordpress Customiser.
We see that your support period is active. Could you submit a support ticket here?
Please make sure to open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than 2 business days.
Hi,
From where can i download version 3.13.0 ?
Thank You
Please submit a support ticket here. Our support team will share a download link with you.
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