Hello! I would like to report a bug.

After updating the theme to the latest version, it looks like when using Elementor Social Networks, even if we configure them properly for pages or footers, the “i class icons” are missing and as a result, the links are valid to the front end, but the social icons are not visible. They are visible only in Elementor, before updating the page.

This is a sample from the produced code:

< div class=”tm-social-networks style-large-icons layout-inline”> < ul class=”list”> < li class=”item”> bounce hint-top” aria-label=”Facebook” href=”https://www.facebook.com/” target=”_blank” rel=”nofollow”> <svg class=”link-icon e-font-icon-svg e-fa-brands-facebook-f” viewBox=”0 0 320 512” xmlns=”http://www.w3.org/2000/svg”><path d=”M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z”></path></svg>

Thank you.

Natasa

Hi there, I bought your theme twice for 2 projects a few years ago (ok maybe 7 or 8 years ago!!) and I must say it still offers a very good design…

I am planning to use it again now, but I have some presale questions :

- Are you sure that Futura can be used without purchasing a separate font license for my project? This point seems very important to me, do you have a special license or any document so that I can assure my client that he will not have any problems in this regard?

- Can we center the logo in the header ? Do you provide sticky header on up/down ? Sorry but your demo website is down…

- is your theme compatible with Elementor Pro ?

Thanks!!

Hello!

Just informing you that on your Demo site, all Instagram feeds are broken.

Regards,

The current update broke my site, checked your support and couldn’t find any info. Do you guys have a fix yet?

Do you guys have an Hotel demos for this or any of your amazing themes? A new client wants a site like https://shthemes.net/demosd/thecappa-beach-resort-hotel/?page_id=56 and asked me to send a Theme demo for

Hi. I’ve been using Billey for a long time, and for some reason, Elementor’s edit version doesn’t translate well to the published landing page. Colors look different (should be white, are black) and no margins between the elements. I’ve sent an email to your support email bc after many years, my support is over.

​The plug-in elfsight for instagram (which came with your theme) worked perfect before, but now it just keeps turning and not showing the posts? Help please?

Hello! Is something wrong with Instagram feed? On my sites it stopped working and on your demo too:

Hello!

Just informing you that after the latest theme update, contact Elementor forms appear to have a design issue.

Drop down menu fields on Elementor forms seem to have a double arrow. This happens on all my sites using this theme.

Thank you,

Natasa

4 years later and this theme still a top notch BANGER!! Just looked at your demos on my iPad Pro and iPhone and FIYAH!! Def one of my fav EVER WP Theme Developers

I just need a quick help. I couldn’t create a support ticket because my support period has expired. However, I just need hints to fix it by myself.

How can I decrease the mega-menu width? I have two columns on the mega menu, so the rest of the area looks blank and ugly. Please check the screenshot and give me hints to fix this.

Demo no longer working!

I have just downloaded the theme and installed all required plugin and installed the demo content and there is no elementor pro plugin available in your files. I am getting loads of errors running on the page after demo import and on the front end pages. For example Warning: simplexml_load_file(): http://purple-cactus-creative.local/wp-content/uploads/2019/10/billy-svg-icon-camper.svg:1: parser error : Opening and ending tag mismatch: svg line 1 and desc in C:\Users\harry\Local Sites\purple-cactus-creative\app\public\wp-content\plugins\elementor\core\files\file-types\svg.php on line 161

When trying to edit a page usining elementor I get the following error “your site doesn’t have a default kit”

I have already contact support but not had a reply yet.

​Hi,

I am trying to find out if it is possible to change the metadata descriptions for the portfolio items (globally). For instance I would like to change “Client” into “Producer” and “Date” into “Release Date”.

Normally there as an option in the customize section to change these flields. Cannot find an answer in your documentation.

Kind regards!

Hello,

After the latest WordPress Update, the slider still doesn’t work well:

I have 3 slides & loop, but it displays only the first 2 slides and stops without any loop.

The same happens on multiple websites using Billey Theme:

This issue was also reported via email a long time ago, and after 2 theme updates the issue persists.

This is a theme related issue, as with Hello Elementor theme the slider works fine.

Thank you.

Natasa

Why PageSpeed score is too low? 70 on mobile and 80 on Desktop!?

Presale question: Are the fields in the portfolios editable? I mean, can i add any other fields except from client and date?

Can you please advise if it’s possible to use widgets for the mobile menu? I couldn’t find any documentation on this matter.

Hello,

After the theme’s update the search icon (header) and Facebook icon (footer) are not working. Must be an issue with Font Awesome.

URL: https://natasalagou.com/

​On our website www.pagodaprojects.com our search results page doesnt look so good (after searching for something using the magnifying glass in top right corner). I tried using Elementor templates to customise the search results page but it doesnt change anything. Please can you let me know how to style this page (even just being able to add a header to the top of the results page)

Thanks!