12043 comments found.
Hi, I installed the latest version of this theme on a fresh site and ran the setup wizard. However, the theme options tab is gone. Was the theme options tab removed in the latest update? How do I change the home page/listing designs?
Here is a screenshot of my admin dashboard: https://photos.app.goo.gl/bSqK1jtW6rjYUHHo6
Is this a bug? I just finished importing all my listings and don’t want to redo everything.
Hi muslimbizdirectorymcna,
Thanks for contacting us…!
Theme options will appear with the Redux framework plugin. Please go to wp admin dashboard >> Plugins >> and make sure the Redux framework plugin is installed and activated.
listing card layout can be changed via page builder with which you have imported the demo data. By editing the page and the element
Thanks
I am interesting in this. I have an exciting city listing (WP) site running. But I am looking for a package with Geo Location (GPS). So when a user (mobile) are near a interesting site, then the user will get a notification (with link to the content), or even start a recorded file. Can your package handle this ?
Hi kalak,
Thank you for reaching out!
While our current package doesn’t have a built-in feature for sending location-based notifications or playing recorded files when users are near specific sites, it is definitely possible with custom work.
Best Regards,
Team Cridio
on Listing Details page – >Under Sidebar layout -> Maps/Contacts – how can we disable MAP part because page is loading slow bcos its connecting to geo-location-db.com – which we dont want, pls appreciate any help
Hi mereradhakrishan,
Thanks for contacting us…!
If you’re looking to disable the map due to the loading speed issue caused by geo-location-db.com, I’m happy to let you know that this issue has already been resolved in the latest update of the theme.
We recommend updating the theme to the latest version, and this should resolve the problem without the need to disable the map.
Let us know if you need further assistance!
Best regards,
Team Cridio
Despite updating to newer version, page loading extremely slow and still pointing to geo-location url. Can you pls check – weddingpullav.com
Do i need to update something in child theme for this???
Hi mereradhakrishan,
Thanks for getting back to us..!
We have tested your site and the detail page loading speed id pretty normal. Please watch the video as reference:
https://app.usebubbles.com/4vhg2BqcG5U6xzmSaJixQ5Thanks
Its loading fast bcos i had disabled contacts/map section. i have reenabled, you can check its running very slow now.
Hi mereradhakrishan,
Please share your site WP Admin Login details on support@cridio.com then we will look into it and will guide you further in this regard
Thanks
How can i automate invoices to my accounting software? Normal we use woocommerce with a connected plugin. But this theme is not using Woocommerce. And how is seo and ranking presented?
Hi solargarant,
ListingPro doesn’t use WooCommerce for its core functionality, so the typical WooCommerce-based invoice automation won’t apply here.
To automate invoices with your accounting software, you would likely need a custom integration or third-party plugins that connect directly with your accounting platform through APIs. Some users also employ Zapier or similar tools for automating these processes between ListingPro and external accounting systems.
As for SEO and ranking, ListingPro is built with SEO best practices in mind. It supports Yoast SEO and other popular SEO plugins, so you can manage your site’s SEO effectively. The theme also includes features like schema markup, optimized code, and fast loading times to help with search engine rankings.
Let us know if you need further assistance!
Best regards,
Team Cridio
Hi, I am loooking to setup a directory website that links to the databases of other websites there the services and products are listed. I want to use dymanic pricing software like “beyondpricing” or “pricelabs”. Will these services integrate into this theme? My level of Wordpressknowledge is pretty good. But I have never integrated anything to any external, partner website for their live prices. I appreciate any feedback or advice. Thank you.
Hi mrcanning,
Thank you for reaching out!
ListingPro is designed primarily as a directory theme, but it doesn’t natively support integration with external dynamic pricing services like BeyondPricing or PriceLabs. Integrating live prices from other websites would require custom development or the use of third-party plugins and APIs.
If you have a good level of WordPress knowledge, you could potentially use API integration to fetch live prices from partner websites. However, this would be a custom implementation, as ListingPro doesn’t come with built-in functionality for such integrations.
Best regards,
Team Cridio
Hello how are you? Unfortunately, payment options are not valid in Türkiye. Can Woocommerce payments be accepted? Or can the option of receiving payment via payment providers valid in Turkey such as ipara etc. be added? If we can resolve this issue, I will purchase.
Hi onur-karaosmanoglu,
Thanks for contacting us…!
If you need any other payment gateway to be integrated with theme other than provided as adons then it will require customization
Thanks
How can we?
Hi onur-karaosmanoglu,
It requires huge changes in the code files, For this purpose we suggest you that you can hire the free lance developer.
If you have coding skills then we will guide you about the files where you can write the code to achieve this.
Thanks
If you help me on how to do it, I will code it.
Hi onur-karaosmanoglu,
Sure we can guide you about file names and file paths where you need to write the code.
Thanks
Cree un ticket y no han solucionado el problema de la lentitud de la pagina. Es muy lento cuando se abre anuncios de terceros, tampoco han analizado la plataforma a pesar que dado acceso a mi usuario y contraseña. Estoy incomodo con toda esta situaciòn, dedique 5 meses de mi tiempo en construir la plataforma, he creado otro ticket con la esperanza que me pueda atender otro tecnico y pueda responderme sobre la lentitud y no omitir. Ahora tengo que esperar varias horas, para que me respondan. He pagado por un producto, donde se describe que es de los mejores y muy bueno. Estare a la espera que me respondan denuevo el soporte.
Hi peruconectadocom,
Thanks for contacting us…!
We are really sorry for inconvenience.
There was issue with a url redirection. We’ve made some code modifications due to the map Geo IP issue, which has resulted in a redirection to a different URL.
Now, please flush the cache completely from your site. If you have discuss any thing further you may continue in the ticket
Thanks for your co operation
El problema continua sobre la lentitud de carga del listado de anuncios, demora 20 a 45 segundos. Estoy incomodo con toda esta situación, el equipo de soporte debe verificar, probar y investigar mas fondo. Hasta el momento no resuelven el problema, han pasado 3 días calendarios, he dedicado varios meses de mi tiempo en personalizar la plantilla. El soporte que me brinda el Sr. Juan es mínimo carece de profesionalismo.
Hi peruconectadocom,
As we mentioned in the ticket, we have made the necessary changes to the .JS file. The JavaScript code may take a while to reflect the changes when the cache is active.
We have now tested the site, and the loading speed is quite normal. We have recorded a video for reference for you to review:
https://app.usebubbles.com/4uu4QRPQWAJdrnLZg4dQizPlease test your site after clearing the cache and let us know if the problem persists.
Thank you
Hola al Equipo de CridioStudio, he visualizado de que el listado de anuncios carga màs rápido, recién los cambios se están reflejando. Muchas gracias por brindarme el soporte, continuare avanzando el proyecto. Cualquier cosa les comunico y también renovare el plan. Gracias.
You are Welcome 
Hi, I installed ListingPro on a new VPS server. Why is it dead slow? Is anything need to be fixed. My other site on Laravel loads super fast on the same server.
Kindly check: https://adly.in
Please let me know. Any document for reference to diagnose issue ? Even Android app not opening at all. I purchased the theme today!
Hi banothkumar,
Thanks for contacting us…!
Please create a ticket on https://help.listingprowp.com/ then our tech team will guide you further in this regard
Thanks
hi how to use open street map and get api?
Hi cl79,
No, you do not need an API key for OpenStreetMap to work with ListingPro. OpenStreetMap is integrated into ListingPro without requiring an API key, making it easier for users to set up and use maps on their sites.
You just need to enable from theme options >> maps >> maps type >> OpenStreetMap
Thanks
How can I permanently remove the backend advertising? It should be a simple option for a WordPress theme that customers have paid for. The recurring advertisement that reappears every 7 days after dismissal, along with the support widget that obstructs functional features in WordPress and other plugins, is frustrating. These elements appear on every backend page, even in non-ListingPro areas, and are becoming a significant nuisance. And please don’t ask me to open a support ticket for something you know shouldn’t be included in a paid product. I’ve seen you ask others to do the same thing. Here is a snapshot for reference: https://paste.pics/d7733050ba1cf4dfbafc6f3ed08f5b44
Hi sjohnson110,
Thank you for your feedback, and I sincerely apologize for the frustration caused by the recurring backend advertisements.
In our upcoming theme update, we will include an option to permanently remove this notification. However, if you need it removed immediately, please share your site’s WP Admin login credentials in a support ticket, and we’ll take care of it for you right away.
Thank you for your understanding, and we appreciate your continued support.
Thank you, knowing that the option will be available in the upcoming update will suffice.
Thank you 
This theme works well but it’s page loading speed is atrocious particularly on mobile. It has gotten worse with updates. Used to be able to load pages without a noticeable delay and now it takes over 30 seconds. No one is going to stay that long for a page to load.
Hi jessie_short,
Thank you for bringing this to our attention. I’m sorry to hear you’re experiencing slow loading times, especially on mobile.
Performance is a top priority for us, so we’ll investigate this issue immediately. In the meantime, I recommend checking for any unnecessary plugins or large images that might be affecting the load times. Also, ensuring your server is optimized for performance can make a significant difference.
We’ll be working on improvements in our upcoming updates to enhance the overall speed and user experience. Your feedback is invaluable, and we appreciate your patience as we work to resolve this.
Please let us know if there’s anything else we can assist with.
Thanks
Please add Arabic and full RTL support.
Also WPML support.
Hi SeeVCard,
Thank you for your suggestion!
We appreciate your input, and we’re always looking for ways to improve our themes. We’ll certainly consider adding full Arabic and RTL support, as well as WPML compatibility, in a future update. While we can’t guarantee a specific timeline, please know that we’re working to enhance our product offerings to better meet the needs of our global users.
If you have any other requests or questions, feel free to reach out!
Thanks
Hi team.
I just updated to the latest version (which show 2.9.5).
Now I get a red message at the top telling me to update two plugins – ListingPro Plugin and ListingPro Reviews. They should already be up to date with this latest version.
Also WP Bakery didn’t update to the latest version.
I download the wordpress installable files from Envato, delete the old listing pro folder, then upload to FTP and extract. I am not sure what I am doing wrong.
If you can give me a pointer on here, that would be super helpful.
Thanks
Hi Demeter66,
Thank you for reaching out to us!
The plugins have been updated in the latest release. To proceed, please deactivate and delete the specified plugins. Once done, you’ll see a notice prompting you to update them.
We’ve included the latest version of WPBakery available at the time of the theme update. If a new version of WPBakery is released afterward, you can obtain it by contacting us at support@cridio.com.
Thanks again!
Thanks. The plugins are updated now after following your instructions. I’ll email you about WPBakery v7.9 as it’s v7.8 in your update. Thanks again. Great theme 
You are Welcome 
Where I can find what’s new in the last update?
Hi tomtomek,
Thanks for contacting us…!
You can get the change log under item details on themeforest. In item details tab keep scrolling and you will get the update log there.
https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460/commentsThanks
This link is to comments, not logs. Please provide correct link.
This link is to comments not update logs. Please provide correct one.
Hello, is it possible to limit the number of simultaneous ads? Can we also choose other places than the three already integrated for the ads? Can we have different listings depending on the activity (for example, only restaurants would have access to the menus)? Thank you
Hi SUCCESSPROD,
Thanks for contacting us…!
We wanted to let you know that all the features you’ve mentioned can certainly be implemented, but they will require some custom work:
Thank you!
Best regards,
Team Cridio
thanks but if you do something custom for me I won’t be able to get an update anymore?
Hi SUCCESSPROD,
Customization managed under child theme and will not affect in case of theme update
Thanks
Hi Cridio Team,
I have just sent two emails to your support email: support@cridio.com in regards to a BROKEN feature(s) in the new version. PLEASE check it and make them booth a priority.
This feature (which will be effecting all customers) is the listing “Feature” section that is applied to each Category. For example under the Category ‘Restaurant’ you might have the following Features: ‘Accepts Card Payment’ or Street Parking’ etc.
These two (and all other features applied to other categories) are not selectable/available anymore (even though they exist in the features section and on the category) when a customer chooses their category for their listing. Same if the admin creates one manually. The section ‘Please select Features’ (near the bottom) is there but only says “There is no Option available”.
I know this use to work on the previous version as I have a listing prior to one that has just been created after the update that has the tick boxes available for the Features on that section. It’s when you create a new listing that it doesn’t work (for all Categories not just one).
PLEASE get back to me on support to resolve this, and I would double check your Theme and Plugins as I know this will be effecting others. As before I refuse to pay for support when things like this happen.
SO FRUSTRATED 
Regards
Also you are still using Font Awesome 4 for for the Feature icons. Why? As the title says on their page https://fontawesome.com/v4/icons/ – it is so 2017. Please update this to use either 5 or 6!!!!!
More so with the limitation 4 has on icon selections. I am sure I mentioned this months ago and suggested it as a theme update request. So many things missed out.
Ok I have had two new listing since I posted this from customers and each one cannot add FEATURES. Is anyone seeing this? My emails have not been acknowledge which they usually do.
Hi PoppySign,
Thanks for contacting us…1
Your emails are already responded on support@cridio.com
Please verify
Thanks
Thank you. I have replied to all four
. Glad to hear there are some fixes being pushed for tomorrow. It might be best to share this on the page somehow. When issues are acknowledged and related to the theme, share it on here as a comment, or the page itself at the top as a banner. You could have a dedicated page on your website that it links too, with a roadmap of issues and bug fixes, as well as future improvements. Easy done.
This way you will get less emails from people like me
and random questions from others. All with some re-assurance that you have acknowledge issues that have been shared and can re-assure 1000’s of customers that use your theme that we are on with fixes and a possible time scale.
Just good practice, especially with when you launch a theme or plugin that you have fixed but caused other issues while doing so.
Regards
Thanks for your suggestions 
Hello team, first, nice work you’re doing. I have pre-purchase question. I was wondering (1.) can you add multiple addons to ListingPro such as maybe medicalpro addon and eventspro addon and have all of them simultenously work on the website so that you can offer different services on website with each addon handling specific service? (2.) Also, i have researched and found your documentation that ListingPro cannot be used together with ClassifiedPro but wanted to find out if ListingPro homepage layout/design can use ClassifiedPro homepage layout design, to be specific, have ListingPro homepage look same as ClassifiedPro demo4 homepage [Modern Home (General)] or this would be custom work?
Hi phyllcate,
Thank you for reaching out and for your kind words about our work! We’re glad to hear that you’re considering ListingPro for your project.
1. Add-Ons Compatibility: While ListingPro offers a variety of powerful add-ons like MedicalPro and EventsPro, it’s important to note that these add-ons cannot be run simultaneously on the same site. Each add-on is designed for a specific use case, and integrating multiple add-ons for different services within the same installation isn’t supported. If you need to offer multiple services, we recommend exploring alternative solutions or creating separate installations for each service.
2. Homepage Layout/Design Customization: You are correct that ListingPro and ClassifiedPro are not directly compatible. However, when it comes to using the ClassifiedPro Demo 4 homepage layout design with ListingPro, this would indeed require custom work.
Please let us know if you have any other questions.
Best regards,
Team Cridio
Hello, is the license price annual?
Hi josedanielbonellpons,
Thanks for contacting us…!
No, theme License is valid for lifetime.
Thanks
GPS is not working at all.
Hi SeeVCard,
Thanks for contacting us…!
We are really sorry for the inconvenience.
Please create a ticket on https://help.listingprowp.com/ there we have a dedicated team for client support.
They will look into the issues you are facing and will guide you further in this regard
Thanks
The search feature on my listingpro website is not working properly. When I search listings internally from the admin dashboard on the listing page with any keyword, it accurately shows all the listings with that keyword. But when I search the same keyword on the website, the results page shows no results.
Additionally, when I’m typing in a query, the small window with quick results shows many options but when I hit the search button, the full results page says “no results”.
This is making the search feature completely useless unless the user knows the exact listing name. I can see the functionality is there but isn’t being used when I click search…very infuriating experience.
Hi muslimbizdirectorymcna,
Thanks for contacting us…!
we’re really sorry to hear about the issues you’re experiencing with the search feature. I understand how frustrating that must be.
Please create a ticket on our support portal at https://help.listingprowp.com/, and our tech team will promptly investigate the issue and guide you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.
Best regards,
Team cridio