12708 comments found.
looks like your theme has issues with woocommerce subscriptions, it doesn’t display periods on simple subscription products e.g. instead of displaying 10$/month it simply displays 10$, both on the product catalog page and on a single product page as well.
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi, the theme is already translate in french right ?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, you can find French translation and use it on your website as described in the tutorial here https://xtemos.com/docs-topic/theme-translation/
Kind Regards
is there agency or 100 license version. we use the theme for ecommerce sites we make we want to make them at more affordable prices.
Hello,
Thank you for your interest in WoodMart. Unfortunately, there is no agency or bulk license option available. Each license is for a single website, as per Envato’s policy.
We recommend keeping an eye out for discounts or promotions, and you may also find the extended license option useful depending on your project needs.
Best regards
Cart Page missing , Checkout page missing as well design and structure, its different from demo please fix this issue of not being able to checkout on my website
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, I’m using your nested carousel with Visual Composer with inside a Text Block and an Image Element. You can see it in this image (screenshot: https://ibb.co/9Vvq8CH). Do you know if there’s any way to make the 2° slide element load at start instead of slide 1? This would create an effect which makes at start 3 slides visible, one in the middle which is slide 2, the one on the left which is slide 1 and slide on the right which is slide 3. Now the carousel loads slide 1 which is obviously in the middle, and makes a space on the left until I scroll. Thanks for any help!
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
where to submit a ticket? i just freshly installed and import black friday prebuilt webiste ,why its mobile layout is a mess?
almost more than 12hours,no reply here and in forum,why no place to submit a ticket?
almost more than 12hours,no reply here and in forum,why no place to submit a ticket?
Hello,
We are sorry for the delay. We usually reply in 2-24 hours during working days and up to 48 on weekends. Read more about our support policy here https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492/support
Kind Regards
Hi Team
Hope you are doing great
Do woodmart have any option like product table? I mean, Archive I don’t want to see in list or grid view but in table view like at https://woobewoo.com/product/table-woocommerce-plugin/
Is it possible with woodmart?
Regards & Many Thanks
Hello,
Thank you for your message. Unfortunately, WoodMart does not have a built-in option to display products in a table view like the one you mentioned. You might need to use a dedicated plugin, such as the one from WooBeWoo, to achieve this functionality.
Let me know if you have any other questions!
Best regards
Hello,
I would like to ask you if a WP Bakery element like “Products (grid or carousel)” is possible to be triggered by AJAX and get parametres?.
I would like to have a page split in two, left and right. In the left I will have a manual selection of some categories and products links and in the right side I will have the WP Bakery element “Products (grid or carousel)”.
When a user clicks a link on the left side, the corresponding product or products of a category will be displayed in the right side without reloading the page but it will be a right side content refresh.
It will actually has the same functionality as the shop page where when a user clicks the filters on the left, the corresponding products are loaded in the right side.
Does your theme supports something like that?
Thank you
Hello,
Thank you for reaching out! The functionality you’re describing, where the “Products (grid or carousel)” element dynamically refreshes content via AJAX without reloading the page, is not supported by default in the WoodMart theme. However, this could be achieved with customizations to the theme.
If you have experience with coding, you could implement the AJAX functionality as you mentioned. Otherwise, we recommend seeking the help of a developer to build this feature.
Let me know if you need further assistance!
Best regards,
Hello,
Thank you for your reply.
I achieved it by creating a custom page template, using bootstrap to split in left and right (col-6, col6). In the left I have the links and in the right I have the loop for displaying the products. When the user clicks on the left, the right picks up the GET, reads the params and passes them to the loop as $args. It works, for me it’s fine, but it is not user friendly for the administrator of the e-shop, because there are going to be 10-15 similar pages, so the admin of the e-shop must be able to create easily new similar pages without asking me.
That’s why I was looking to incorporate somehow WP Bakery.
May I ask you, where the Woodmart WP Bakery Element “Products (grid or carousel)” is located? I may try to make a clone of it and modify it for my needs.
Thank you again.
I found it
Thank you for always willing to help.
Do you know a plugin to create multiple shop pages and be functional as the woocommerece shop page? For example my-eshop.com/shop/ , my-eshop.com/shop-1/, my-eshop.com/shop-3/ etc.
That would be a really easy solution to what I want to do.
Thank you
Hello,
We are glad you sorted it out. Unfortunately, we don’t have any plugins to recommend for the multiple shop pages.
Kind Regards
Hello, I want to buy the template. For those who cannot enter my card number. This option is not available. Please help I found that I cannot enter the card information in the space provided for it. What do I do ??
Hello,
Thank you for your interest in purchasing the template. If you’re unable to enter your card information, I recommend trying a different browser or clearing your cache. Alternatively, you can contact Envato’s support directly as they handle all transactions for the purchase.
Please let me know if you need further assistance!
Best regards
We have an issue with woodmart to all our websites that are using custom fonts like sfizia & barkentina.
The issue is the letter spacing on devices on IOS only.
We have tried a couple of fixes but nothing seems to work.
As you can see below, the Texta-Light font in Chrome appears completely different with Safari. Chrome displays the font as I like but Safari’s rendering on OS X and iOS looks too thin. The Safari image below is taken on iOS and as you can see for some reason the font appears as if there is two bits of text present.
I’ve looked for a solution but found nothing which works. I tried using -webkit-font-smoothing: subpixel-antialiased;
Any idea?
Teddysspeakeasy.com is the one site
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi, is it possible to choose “product weight” as an attribute for “Linked Variations”? Are there any plans to introduce this feature?
Hello,
It works with product attributes only. You can manage your custom product attributes in Dashboard -> Products -> Attributes.
Kind Regards
If we purchase the theme and find it does not fit what we are looking for, do you issue a full refund?
Hello,
Thank you for your interest in our theme!
Refunds are only issued in cases that are described by Envato’s refund policy. You can review their policy for more detailed information to see if your situation qualifies for a refund. https://themeforest.net/page/customer_refund_policy
Let us know if you have any other questions!
Best regard
Hello, when I update the wpbakery page builder plugin and woodmart theme, my site does not open, my order details page falls into critical error. When I disable the woodmart or wpbakery plugin, my problem is fixed. Please can you take care of it, I applied all patches. https://prnt.sc/9r7TnTKYDngGi
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor/WPBakery Page Builder Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance.
How can I send you login information? Can you share an e-mail address with me? I can’t create a new topic in the support forum.
Hello, I have a question, I wanna create a menu for an attribute that is automatically populated from the defined attribute instead to use the menu widget. So if I create a new item in the defined attribute, for example, I have the attribute colors and I add 3 colors, the menu show automatically that colors, and then if I add in color attribute another color, the color menu is automatically update. Is it possible with your Theme?
Hello,
Thank you for reaching out!
Unfortunately, WoodMart doesn’t have a built-in feature that automatically updates the menu based on attributes like colors. You would need to manually update the menu when new attributes are added. However, with some custom coding or third-party plugins, it might be possible to achieve this functionality.
Feel free to let us know if you need any further assistance!
Best regards
Thank you! Do you have some plugins to suggest that work well with your theme?
Best regards Andrea
Sorry, but we don’t know plugins to recommend you for this purpose.
Hello! I have a problem with the theme’s search engine – https://bg-maistor.com/. When search for a product and the results load, an error appears above the header -
Warning: Attempt to read property ‘post_content’ on null in /home/bgmaisto/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 318
Warning: Attempt to read property ‘post_content’ on null in /home/bgmaisto/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 318.
Thank you!
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
thanks
Hi. WPBakery Page Builder version 7.9 seems not to be compatible with Woodmart… Are we missing something?
Thank you!
Hi,
Thank you for contacting us. We’re here to provide you with the best support possible for your WoodMart theme.
Our theme is fully compatible with the latest version of the WPBakery page builder. If you have any issues, please create a topic on our support forum and our specialists will help you.
Kind Regards
Hi, I like your theme very much but just thing I’m waiting it for long time and cloud you please update add to cart and shop now button on mobile similar as the mobile app as Pucca theme.
https://camo.envatousercontent.com/2523c33d9e023d175e6f670b81332eefd3283ad1/68747470733a2f2f64656d6f696d672e7468656d6261792e636f6d2f616c6c2f6164642d746f2d636172742d736d6172742e676966Regards, Pete
Hi,
Thank you for your message and for using our WoodMart theme.
Could you please send us a real example of a website with a similar functionality?
Kind Regards
Hi,
Please check it on mobile view. https://elementor3.thembay.com/puca/product/gafas-ray-ban-aviator-rb3025/?product_menu_bar=1Regards, Pete
Thank you very much. We will consider this as a feature request for our updates.
Hi,
Thank you for your message and for using our WoodMart theme. We’re delighted to assist you and ensure you have the best experience possible.
Sure, you can add the same category block to the pottery demo.
Kind Regards
I have a problem with the search ajax. I have selected the option: Show category – and search post type: post. But in the frontend it only show an input for write de Search and no the dropdown with category.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
