16268 comments found.
I found 2 bugs in Journal 3.2 RC 102 (OC4) on our development site (PHP 8.3 or 8.2 tested): 1. Add a product that has options to cart from product list or any list (not product page) – the pop-up opens with an error > Warning: foreach() argument must be of type array|object, null given in …/catalog/controller/journal3/event/product.php on line 207 On line 207 you wil see the new added code from our previous version rc100
2. When SEO activated in OC4 > On checkout page, the link to “go to login page” don’t go to the login page because of the SEO is active I must say that the journal checkout on OC3 was perfect – You had everything perfectly there. Now it is not good – I know this is the Opencart One Page, but it is not a good solution. It would be great to have the journal checkout back in 3.2 and OC4.
I don’t need support, just helping out. Best regards
Hi, we will provide a fix for the warning in the next update. Regarding the login link, we will investigate this further and provide a fix if needed. Currently, we don’t have plans to adapt Journal one page checkout to Opencart 4 since they already implemented it.
Best Regards.
Hi, I’ve developed a site with the purchase license key. And I want to some update develop in localhost by laragon. May I use same license key in localhost for testing develop? And will it be any problem in my running website thats using the license key?
There is also a dedicated email address you can use for more detailed license questions: license@journal-theme.com
Best Regards.
Mail sent
Hi DigitalAtelier, How to remove the “count-badge count-zero ” in the mobile menu, Dropdown Type ? I reviewed the v32docs, but there are no exact answer.
Could you please help me? (Journal v.3.2.0-rc.102)
Screenshot: https://prnt.sc/SHZoUYrJUMHL
Hi, please look in the badge style itself, Journal > Styles > Count Badge > [Your Active Style] > Show if 0.
Best Regards.
We changed our domain. Can we change our domain without buying new licence or theme support? Theme support is outdated too.
There is also a dedicated email address you can use for more detailed license questions: license@journal-theme.com
Best Regards.
I see version 3.2 is available when will this available to download here please.
Hi, we are still working on the documentation but fairly soon, however it is already in the final shippable version in terms of options and design so you can download and use it now.
Best Regards.
Great! download the complete version would be best I take it.
i have purchased the theme 3 years ago and speed now is very bad
Hi, it doesn’t appear that you purchased with this account, please use the account that made the purchase in your communication with us.
For any technical issues, please file a ticket on our support page and consult with our developers.
Best Regards.
I can’t seem to get rid of the default journal blog posts. They show in the english language site but not my finnish language site. Latest posts bring my posts and also the journal posts and there isn’t any of them in journal-blog-posts. I’ve tried clearing caches from blog related sections but nothing is removing these.
Hi, make sure posts are translated in all languages. If you don’t see all blog posts in admin, probably they are not translated into your admin language, try setting admin language to English.
Best Regards.
How to increase Custom Static Menus. Currently there is only Menu 1 and Menu 2
Hi, we don’t understand how you mean, please post some screenshots.
Best Regards.
Is it possible to change slider transection style V3.2? and how?
Hi, the new slider blocks module in Journal 3.2 has slide and fade transition. You can change that from the slider module in the General > Transition section…
Best Regards.
We need to zoom in & zoom out slide options. How can we do it !
Those transitions are not available in the new slider blocks, you can still use the old slider legacy, that has different transitions.
Best Regards.
Is there any way to create slider block with zoom in & out?
Is there any options / way to create a slider zoom in zoom out block?
For performance reasons we have limited the transitions to just the essentials. However, there are additional scale options so you can customize the transition with scaling as well: https://cln.sh/8LFkLlv6
There is also a parallax feature available in the Slides section which can add various transition delays effects on the actual image being showcased: https://cln.sh/gRtPYvFT
Best Regards.
Hi Dear, I didn’t understand scaling options. Basically I’m planning to buy another license of Journal. But for this required slide zoom in & out or another transection like wave, etc.
According to your saclling suggestion, is it possible?
No, I just said what is possible in the new slider blocks module. What you are looking for is available in the old Slider (Legacy) module which you can continue to use just like before in Journal 3.1, nothing changed there.
The new slider blocks module is a separate slider module, but you can still use the older module which offers different transitions.
If, I buy a slider extentions, then is it possible to set in journal theme?
We cannot guarantee compatibility, you would have to consult with the extension developer for compatibility support.
Does Journal 3 theme support timed blog posts? I.e. write today, publish next week? Also, tried to add google fonts through Journal->Variables->Font Family to the theme but it does not show in blog posts, does blog require different setting?
Hi,
You have a date option on your posts so technically you could put a future date and the post should not appear until that date: https://cln.sh/vMCGp92c
As for typography, ensure you don’t have inline css styles applied on your blog post text in the post editor: https://cln.sh/7Xkd24BD
If you click on that Code button you will see if your html is pasted in with inline css applied already. It usually is because styles are copied from your other program into html editors.
So you would have to paste your text without formatting, using Shift + Ctrl + V when you paste it instead of just Ctrl + V.
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Is there any options to set Login by Mobile / Telephone Number?
Hi, unfortunately we do not have such a feature, please consult with a developer for a custom solution.
Best Regards.
Why the links of blog posts and blog categories are not restricting to its own stroe, blog posts and blog categories are accessible from all the stores by copying the link from one store to other, and it is causing a lot of 404 erros in google anytyles due to referring pages with wrong store links to other stores.
Hi, please file a ticket on our support page with more details about your issue and we will provide a fix if needed.
Best Regards.
Is there any human on the planet Earth who set up SEO-correct multilanguage website on the Journal 3.2 (subdomain: site.com/lang/... , hreflangs etc.)? This question is for all Journal 3.2 users…
Hi, this is not a Journal issue, Opencart 4 has language prefix urls by default, in Opencart 3 you must install a third party extension to add language prefix in urls.
Best Regards.
Hi DA, I am using opencart 3.0.4.0 with journal 3, i want to use Journal 3.2 with same opencart version with https://v32.journal-theme.com/11/ demo, please let me know the steps to update.
I am referring link from docs https://v32docs.journal-theme.com/docs/update/31-32 do i need to follow this linka also from docs as it mentioned to installed journal_3.ocmod.zip extension for journal . https://v32docs.journal-theme.com/docs/installation/oc4Please help me with correct steps.
Regards Eshant
Hi, yes you can use that with Opencart 3.0.4. You would have to download the new theme files and fo the update.
That other piece of docs refers to Opencart 4 compatibility, does not apply in your case if you’re using OC3.
Best Regards.
Hello,
I am using the latest Opencart 4.0.2.3 and installed the latest Journal Theme 3.2
I am unable to submit reviews and the text “0 Reviews” doesn’t show up next to the stars on the product page.
There is a known issue with Opencart 4.0.2.3 regarding the review page and needs 2 lines to be fixed on the controller/review.php page.
Change this: $this->load->model(‘product/product’);
$product_info = $this->model_product_product->getProduct($product_id);
To this: $this->load->model(‘catalog/product’);
$product_info = $this->model_catalog_product->getProduct($product_id);
When I fixed these 2 lines I was able to submit a review but after installing journal, I am no longer able to submit a review and I get a message stating:
“Warning: Review token invalid!”
I have tried both with the 2 lines fixed and without. Without the change, the review does not submit and has no messages.
When I checked the journal demo, it shows that it is working so I am not sure what is going on.
Hi, you can update to the latest rc version which is 102 and that should be fixed.
Best Regards.
Hi, Thank you for getting back to me.
I am using the latest version. The version I downloaded is: Journal_Theme_3.2.0-rc.101 but the review comments are not working.
The latest version is 102, please ensure you use the latest version.
https://v32.journal-theme.com/downloadThank you for your quick reply and for the link. I will test it after install and see if it works.
Hello again,
The submitting a review now works but the number of reviews next to the stars still does not appear.
Here is an image of what I mean
Hi, we will check this and provide a fix if needed.
Best Regards.
Ok great, thank you for looking into it.
Please give an option to change or remove the Blog post main image background.
Hi, we’re not sure how you mean, can you post a screenshot?
Best Regards.
You cannot change that color if that is a jpg image. You would need to change the image dimensions crop factor to Fill in Journal > Skins > Edit > Image Dimensions > Post Page… This will size the image to fill the image container.
image fill is a very bad concept, as it’s stretch the image. Maximum times major parts of the image goes outside of container area. It’s better keep this post page image container as transparent or no color. That will looks better.
Well, that’s quite useful but you’re not using it as expected.
In any case, you can input square image dimensions if that is what your original image proportions are.
Or you an upload a png image so that transparency is preserver, which is not possible with jpg images.
You also have different position options for the image in Journal > Skins > Edit > Blog > Post Page > Post Image…
Best Regards.
No update for almost a year? When is the compatibility for 3.0.4.0
Hi, we are making periodic updates to our upcoming Journal 3.2 versions, you can access the new version here, will ship alongside Journal 3.1 on Envato later on, but can be accessed early here https://v32.journal-theme.com/
Best Regards.
I want to use purchase code at a new opencart store, this code i used few years ago at a website which is not live now, how can i assign purchase code to new store ?
Can i use 1 code at 2 installations at same domain? One setting up stage and one Live Store?
There is also a dedicated email address you can use for more detailed license questions: license@journal-theme.com
Best Regards.
Hello, I have a license and a working store, but I noticed a huge increase in inodes in my server. A large number of them are generated from the journal’s photo cache. What is the solution and how to deal with this problem? Thank you.
Hi, Journal uses the default Opencart image cache mechanism, depending on how many images you have, they will be resized in various sizes based on where the images are. If you have a lot of images and your server has such limits, you may have to update your hosting plan.
Best Regards.
Hi,
Below please find my 3rd and last question/problem with J3.2
The % discount labels in Journal 3.2 are not been updated on product modules. Steps to reproduce: 1. Add a discount price to products and specify the end date. 2. Add a digit % discount label which is triggered on special products. 3. After you pass the end date the prices on product and category pages are been reverted and the % label is gone. This is correct behaviour. But when you check Journal modules which are presenting products ie. bestsellers on home page they have still % labels despite their prices have been reverted. 4. In order to solve it you must log in to dashboard and clear Journal cache. It is quite annoying because you must remember to do it after each promotion period.
Could you please provide a fix for this issue? Sorry for bothering you here, I have sended some messages on journal 3.2 contact mailbox but I didnt get a reply.
Best regards
Hi, we will check this and provide a fix if needed in the next updates.
Best Regards.
Ok. Thanks for response. Below please find additional clarification of the problem:
The issue is related only to special prices/labels on custom Journal modules like bestsellers which are showing various products. Once the special prices period is over, prices return to normal. Nevertheless, this does not happen for products from additional modules. In order to get rid of the special prices/special labels from such modules you need to clear Journal cache manually.
Best regards
We have noted your clarification, stay tuned for the update.
Thanks!
Hi, Thanks the for update, RC102 has solved the problem!
Hi,
A follow up to this topic. After further investigation once the special prices period is over, prices return to normal in Journal modules (ie. Bestsellers module). So its working correctly.
However it is not disabling Journal labels related to special prices. If there are some labels which are related to special prices they are still visible on products in Journal modules once the special prices period is over.
I hope that you can provide a fix also for the labels.
With best regards
Hi, we’ll investigate this and provide a fix if needed.
Best Regards.
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