93 comments found.
The plugin Bold Timeline Lite is being flagged by Wordfence with a security vulnerability.
When will this plugin be updated or a theme update be pushed to fix this?
Thanks.
Hi,
We have already submitted an update and are currently waiting for the approval form wordpress.org
Kind regards,
BoldThemes team
Thank you for the quick response.
Hi, I’m interested in buying the AmWerk theme. Can you please confirm if it supports creating a mega menu (multi-column, with links or images)? Or would I need an additional plugin for that?
Thanks!
Hi,
Thanks for contacting us.
Amwerk does not have mega menu functionality built in out of the box. You would need to use third party, additional plugin for that.
Kind regards,
BoldThemes team
Thanks to the author for this great theme! Have any of you encountered an issue where sometimes posts are not sorted chronologically when viewed from a desktop computer? On mobile devices everything is perfect, but on a desktop computer, sometimes an older post is before a more recent one.
Hi,
Thanks to your for your kind words. The only thing that comes to us from he top of the head is sticky post status. Posts marked as sticky end up at the top of archives.
Can you send us the url with the issue so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
- Can we have a regular navigation menu for desktop version
- Can the height of the top 4 panels be modified as the ‘hover’ element is not visible on a laptop screen
- The theme will be used as a corporate website with no ‘ecommerce’ functionality. Can the ‘WooCommerce’ module be removed during installation
Thanks
Hi,
Thanks for contacting us. Please find the answers below:
1. Sure, you can set a regular navigation menu, the mobile style has been set only for illustration of available menu layout variations.
2. Sure, on our demo min-height has been set to 992px using custom css. You can set any height you need, including 100vh which will always equal to height of the viewport.
3. Sure, you can simply skip WooCommerce Installation in the process of theme setup.
Kind regards,
BoldThemes team
Hi! I purchased this theme 2 years ago, installed it and it was working fine until yesterday when a critical error surfaced. My entire web is down currently.
This is the error: [22-May-2025 00:08:32 UTC] PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting identifier (T_STRING) in /home2/companyname/public_html/dev.companyname.com.sg/wp-content/plugins/bold-timeline-lite/BTCrushUtil.php on line 11
The site mentioned this: “This theme requires the following plugin: Bold Timeline Lite.” But when i tried to install it, the site crashed hence, I am unable to install the updated plugin.
Hope to hear from you soon.
Thank you!
Hi,
In order to resolve the issue, the best option is to delete the following folder on your web server: /wp-content/plugins/bold-timeline-lite.
This should bring your site back to life.
Once you do that, please check the version of the Amwerk theme and Amwerk plugin you are currently using. The latest version is 1.2.9 – https://documentation.bold-themes.com/changelog/amwerk-changelog.txt
If you are using an older version, please update it using one of the methods described here: https://boldthemes.ticksy.com/article/7123/
After updating the theme and Amwerk plugin to 1.2.9 you can install the latest version of Bold Timeline Lite – 1.2.6
Kind regards,
BoldThemes team
Hi BoldThemes team, thank you for the quick response! We followed the steps you mentioned – delete the folder and update the plugin version but the error persisted. Is there any other way we can rectify it?
Hi,
Can you please tell us which php version are you currently running on your server? If it is 7.x can you migrate to 8.x?
Kind regards,
BoldThemes team
Hi BoldThemes team, after migrating to 8, it worked well! Thank you so much for your assistance! 
Hi,
We’re glad we were able to help.
Kind regards,
BoldThemes team
Your theme (Amwerk) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce.
Hi,
We have escalated the issue to our developers and they will soon release the theme update with the updated WooCommerce related metadata.
Please keep in mind that this warning does not influence the functionality of the theme in any regards.
Kind regards,
BoldThemes team
Hi BoldThemes, I have just purchased your product called Amwerk. This theme is very good, and I like it. However, I recently encountered a small issue that I didn’t experience before. The problem is that I keep getting a 403 error when updating/saving pages. This happens on some pages but not on others, so I am very confused about the situation.
If I deactivate Bold Builder, the page saves successfully. However, when I reactivate Bold Builder, the 403 error appears again.
Could you please assist me with this?
Hi,
Thanks for the purchase.
The most probable cause of the issue is the firewall or security feature of your hosting provider which either categorizes some of the post requests as forbidden or cuts them off because of the length.
Unfortunately, this needs to be investigated with the hosting based on their logs and see if that can be somehow mitigated 
Kind regards,
BoldThemes team
Sorry, it seems that the error was on the hosting provider’s side. Strangely, everything is working again today. Thank you so much for your help.
Hi,
Thanks for letting us know – we are glad that everything is working ok.
Should you need any additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance,
Kind regards,
BoldThemes team
Map Problem: I read in the comments that the plugin needs to be updated to 1.2.5 – Mine is 1.2.4 but isn’t allowing me to update it..
Hi,
Thanks for the purchase
In order to update the plugin to the version 1.2.5, you need to update the theme to the version 1.2.5 using one of these methods: https://boldthemes.ticksy.com/article/7123/ and then update the plugin.
Should you need any assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
hello, can you make a discount asap please? We would love to buy 4-seperate license. Thank you.
Hi,
Thanks for contacting us. We have escalated your request to our sales.
Kind regards,
BoldThemes team
still waiting:/
I will buy it direclty, please make it happen tomorrow:/
Hi,
Unfortunately we can not provide the theme directly as we have an exclusive authors agreement with ThemeForest which does not allow it.
We have scheduled this item for a 20% discount from 2024-08-08 to 2024-08-15. Please be aware it may take several hours for your discount to display.
Kind regards,
BoldThemes team
Hi,
for me Maps not working in version 1.2.5
Hi,
Please check the version of the Amwerk plugin as well. It should be 1.2.5 – the same as the theme.
Let us know if the issue persists.
Kind regards,
BoldThemes team
after update the plugin it works now. Thanks
Great, thanks for letting us know
All the best,
BoldThemes team
Very nice layouts. Too bad is not built for elementor. Do you have any plans of building a new version for Elementor? I think it will sale better.
Thanks! At the moment, we do not have such plans.
I just realized you are using your own theme builder. I understand and respect that. Good luck with the sales.
Thank you!
Hello there , I recently purchase these themes but the map can’t be found, however I already tried make API key but still not working appreciate your kind support accordingly.
Hi,
Thanks for the purchase.
Google Maps API gives fairly descriptive reasons why the map is not appearing on the pages. You can open the JavaScript console in your browser while on the page where the map is supposed to be and you will see the message describing the cause coming from Google Maps API.
Alternatively, you can send us the url of the page with the map and we will take a closer look at it.
Kind regards,
BoldThemes team
Thanks for your kind reply. this is the url: https://old.asnkar.com/ can you please give WhatsApp to discuss any further needs. Note: whatever I am doing after refresh it will get reset.
Hi,
Error reported by Google API is:
Google Maps JavaScript API error: RefererNotAllowedMapError https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-errorRelated to your further support requests, please submit the ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
We do not provide support via any other channel than our support site.
Kind regards,
BoldThemes team
Hello.
Just purchased your theme. The Demo is not importing. It has been stuck on 0% for awhile.
Thanks
Hi,
Thanks for the purchase. We are sorry to hear that you are experiencing issues with the demo import.
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to take a closer look at the problem.
Thanks in advance,
Kind regards,
BoldThemes team
Thanks for your response. As requested, I have created a ticket. Thanks
Hello, I have had a message “Fatal error: Memory allowed” on my site for several days. I increased the memory via php, seen with my web host but nothing works. Can you help me please ? Thanks
Hi,
You are probably running a theme version which is not compatible with your WP version
Please update the Amwerk theme to the latest version – 1.2.3 https://documentation.bold-themes.com/changelog/amwerk-changelog.txt
Please make sure to update the Amwerk plugin and Bold builder plugin as well once you update the theme.
You can update the theme using one of the methods described here: https://boldthemes.ticksy.com/article/7123/
Kind regards,
BoldThemes team
Hi All, does this comes with all the Demo Data ?
Hi,
Thanks for contacting us.
Yes, the theme comes with all the demo data visible on our demo site
Kind regards,
BoldThemes team
Thank you
Hi there pre-sales question. Megamenu is available or not?
Hi,
Thanks for contacting us.
Megamenu is not available out of the box, you would need to use a third party plugin for that.
Kind regards,
BoldThemes team
please suggest any plugin for this (Mega menu)
Hi,
We do not have a specific recommendation, it really depends on the functionality you are aiming to achieve.
Kind regards,
BoldThemes team
Hello please i want to install that theme to Aravic site did it work Fine? with it ?? did it support Arabic langauge
Hi,
Thanks for contacting us.
Amwerk theme fully support RTL languages including Arabic, but keep in mind that we do not have RTL demo import.
If you wish to use Amwerk in RTL layout, you would need to import one of the available LTR demos, set the Arabic language in WP settings and rearrange the elements on your own in the page builder so you get an RTL layout. Menus, widgets, sidebars and template elements would switch on their own to RTL, but page layouts will need intervention on your side. But it can be done easily.
Regards, BoldThemes team
Good thanks
hello i want to buy this theme but first i want to ask somethin. I need do transfer the theme and the website to another domain after building the site , is it posible to do it without loosing data or the website, can i aslo use the theme only in the second site. thankyou
Hi,
Thanks for contacting us.
It is possible to do that and as long as you do not breach the regular license terms (if both domains are part of the same project) – https://themeforest.net/licenses/faq the theme does not prevent this.
Keep in mind that the theme does not include tools for domain transfer, so you will have to use a third party plugin for that or do it manually following tutorial of your choice.
Kind regards,
BoldThemes team
HI! Unfortunately I have a problem with the “Amwerk Plugin” which conflicts with the “WooCommerce Delivery & Pickup Date Time Pro” plugin from CodeRockz. Is it possible to do something?
Hi,
Can you please provide a little it more details about the issue you are experiencing so we can see if we can help or provide some guidance?
Kind regards,
BoldThemes team
Sure, the plugin that should appear during checkout and which manages order pickup does not appear. To make it appear I have to deactivate “Amwerk plugin”. Until a few weeks ago it worked without problems.
Hi,
Is it related to the update of the said plugin? Something had to change in the system, when the problem appeared. Do you have any error message related to the issue appearing on the screen?
Kind regards,
BoldThemes team
No message appears… the last update of the woocommerce pickup plugin is November 29th but the problem started before that. maybe 1 week before. I noticed it a week ago.
Hi,
From the information you have provided, all we can suggest is checking if the theme and Amwerk plugin are the latest version – 1.2.2 – https://documentation.bold-themes.com/changelog/amwerk-changelog.txt
If not, please update them and check if the issue persists – https://boldthemes.ticksy.com/article/7123/
We most valuable insight would in fact come from the authors of the plugin as they now the inner workings of their code and could pinpoint the cause of the problem.
Kind regards,
BoldThemes team
I tried contacting them too. Let’s see what they tell me. Amwerk is updated…
Unfortunately they don’t seem to respond. Can you consider fixing this problem for the next theme update? I would also like to ask something else. On the theme’s shop page, the button below the products takes you to the product page, is it possible to make the button add the product to the cart? if yes, how? Thank you!
Hi,
Related to the WooCommerce Delivery & Pickup Date Time Pro plugin we would like to be able to help, but we are not – we need an insight from the authors of the plugins on what could be wrong and based on the insight we would have a starting point.
Related to add to cart button on WooCommerce archive pages, go to WooCommerce > Settings > Products and check Enable AJAX add to cart buttons on archives.
Kind regards,
BoldThemes team
Hi, I spoke to the author of the plugin who sent me a screenshot to show you. Can I send it to you? As? Thank you
He write me this: When the “Amwerk Plugin” is activated, our main js script is removed from the website completely. So ask the theme developer, why this is happening
Hi,
Sure,
please upload a screenshot to your server and send us a link using the contact form at the bottom of the right hand sidebar on our profile page: https://themeforest.net/user/boldthemes
Kind regards,
BoldThemes team
ok thanks
Hi,
We have escalated the issue to our developers, and as soon as we get some news, we will get back to you.
Kind regards,
BoldThemes team
Thanks a lot
Hi,
Please try the following and check if that resolves the issue.
Add
remove_action( 'wp_enqueue_scripts', 'boldthemes_remove_woo_scripts', 100 );
at the end of the functions.php (ideally child theme’s functionas.php)
and let us know if this resolves the issue
Kind regards,
BoldThemes team
Yes, it works!! Thank you so much for the support and speed!!!!
Hi there pre-sales question. On the landing page for https://amwerk.bold-themes.com/hamburg/ is it possible show a different menu across the header instead of the hamburger menu? Also wondering if its possible to just hide the menu on the home page only until the user starts scrolling and the sticky menu appears?
Hi,
Thanks for contacting us.
Sure, you can use any of the menu layouts available instead of the hamburger menu – we have placed it on https://amwerk.bold-themes.com/hamburg/ just to showcase it.
The second question is not possible out of the box, but it is a fairly easy task to achieve with few lines of custom CSS code.
Kind regards,
BoldThemes team
