10529 comments found.
Registration Form Select Your Account Type list is not coming?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I have had an issue with the header blocking dropowns from the admin panel on the live site. I’ve opened 2 support tickets so far and I am still awaiting a response from Waqas. Pls can someone respond or do I need to open a 3rd ticket for this ongoing issue?
Hi, it is resolved. The problem was CSS add by you or your developer.
It is not resolved, the css code was added by your support, I have replied to your email as we are back to the original issue I had since the last theme update.
Our team checking
Thank you all working fine now!!!
User registration is disabled for demo purpose. How i disable this , I done All setiings , but still appear this.
Hi,
You can enable registration under Settings -> General https://monosnap.com/file/TagvpDnB03IQHDKfApfneUU4phEpTS
Regards,
Presale Question 1.is there any way to hide the data of agents or agency for website visitor’s until they do not login or not provide their contact numbers and or email address, which could be verified by OTP, 2. is there any way to add OTP verification on Signup
Hi,
1. Yes, it is possible.
2. OTP verification is not available, there will be only email verification.
3. You can add OTP with customization.
The Houzez Login Register plugin has a vulnerability, however I’m not sure how to update this plugin, since it’s not showing it needs to be updated. Do you have an updated version?
First you need to update theme to v3.3.2 then you will have options to update plugins in admin panel under Appearance -> Install Plugins.
Alternate, you can just delete plugin and install latest version under Appearance -> Install Plugins.
Great theme! I just imported the demo2 but the slider revolution is missing.. it says “Slider with alias new-gallery2 not found”. How can i import the slide?
Edit page select slider, if slider not imported then contact support team they will send you slider file or import slider for you.
I have icon problem. if i logged with admin account i can see them. but if user open the page they cant see icons. they look like empty box. i deleted all cache speedycache. what can i do? i dont see anything in documentation
A suggestion for future updates. It would be useful and graphically better if the agency logo and/or the agent’s picture were also displayed in the “list or grid view information on the listing pages”. Like on other professional real estate sites: https://prnt.sc/CR5BLiMIrGBH
We will add new grid/list version with these details. We are also developing grid/list builder where you will be able to design your own grid/list with all these details.
approximately when will this option be available?
How to add Energy class certificate and Greenhourse Gas Emissions (for EU market) on Property Page
Greenhourse Gas Emissions is not available yet, we will add in update
Hi there, How can we enable Sticky Navigation Menu on Mobile Devices? On Desktop it works.
I also want to remove the login icon in the Navbar on mobile, but cannot find.
Thanks
Hi,
1. For built-in headers, sticky menu for mobile is not available but if you create new header with our Theme Builder then you can have sticky header/menu etc.
2. There is option in Theme Options -> Login & Register or contact our support team.
Regards,
Oke I tried, how can I get the logo of the site if I build a custom header, Also when I want a Sticky header for mobile I need to buy Elementer Pro??
There will be logo widget which you can use. Please support team so they can guide you.
I need a refund. Request is pending from long time. Kindly help
your refund approved
Here is screenshot https://monosnap.com/file/TSP9Wmb8BYOtsdz8Tp8WVI2QidckEv
Hi, Pre sales question. I want to build a property listing site where any visitor can create an account and list their property free of charge.
I want to know the following
1. Can a user a create an account 2. Can a a new property be in pending status until approved by an admin or moderator. 3. Can the map views be removed from searches and listings. 4. When creating the property can we restrict the country / city / property type / features… so that the person can’t enter whatever they want but only select from the options we have given them.
Thanks.
Hi,
1. Yes, user can create account.
2. Yes.
3. Yes, you can disable map view from admin panel.
4. Yes, you can enable pre-defined select fields from admin panel so user can only choose from those select fields when create new property.
Regards,
There is a new version (6.7.18) of Slider Revolution available. To update directly register your license key now or purchase a new license key to access all premium features.
there is warning in admin panel. I cant see license in PDF document for slider. We should buy premium?
Update to Houzez v3.3.2 then you will also have option to update plugins in admin panel under Appearance -> Install Plugins.
If you don’t want to update theme then just delete this plugin and install updated version in admin panel under Appearance -> Install Plugins.
I need a refund. Request is pending from long time. Kindly help
The request is still pending. Anyone around to help?
How come nobody is replying
Team favethemes,
I am not getting any acknowledgement. This is bit upsetting me now. Can I get somehelp with refund please.
your refund approved
Here is screenshot https://monosnap.com/file/TSP9Wmb8BYOtsdz8Tp8WVI2QidckEv
Currently, when a vendor posts a property, it is automatically published without any approval or verification process.
1. How can we enable a verification method before properties are published?
2. Is it possible for the administrator or store manager to approve new property listings?1. You can enable in Theme Options -> Add New Property.
2. Yes, Site manager and Admin can approve listings
Hello, I am hesitant to buy the theme and I have an important question about the energy classes, I noticed that you have only one general energy class with the colors ranging from green to red But, I need to add another additional energy class which would be the greenhouse gas emissions from blue to purple which makes two classes in total for the same page, is it possible to have these two classes on the same product page?
Greenhourse Gas Emissions is not available yet, we will add in update
I think 2 to 3 weeks.
hi, i have issues, do not receive any emails. When click forgot a password, emails never comes
Dear,
I would like to bring to your attention that the ‘PURCHASED’ tag is currently not associated with your account.
Should your client have procured this theme, kindly request the purchase code from them. It is imperative that this code be used when initiating communication with our support team through our designated support platform.
For premium support, please follow this link: Premium Support .
Thank you for your attention to this matter.
Best regards,
Hello Thanks for that great theme But Before Purchase the theme I have a question. Is there any way to add currency rate on currency switcher manual not use the auto currency switcher?
Hi, There is no way in admin panel, have to add in database or we can develop this option only for you.
Good afternoon, is there a way to save the searches that users make from the internal search engine?
This ?status%5B%5D and this ?keyword=progress&type%5B%5D
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
hi, is there a discount code if i want to buy the theme for a second domain?
There is no coupon code option available on ThemeForest.
