12676 comments found.
hello I am considering to buy this theme for my grocery website but before i want inquire if the Grocery Book plugin is compatible with this theme. https://codecanyon.net/item/grocerybook-online-grocery-shopping-delivery-management-system-for-wordpress/32332566?_gl=1*uj73tm*_gcl_aw*R0NMLjE3MjY0ODg1NjkuQ2owS0NRandycC0zQmhEZ0FSSXNBRVdKNlN5cDNNaFo4TEQ5OHdTSDVQYlJGZFZQcU93bEJwOG15NXZVR2hfNG1NSUlPanpDUVlpRmxQRWFBZ2g2RUFMd193Y0I.*_gcl_au*MjA3MzgwMjMxNC4xNzI2NDg4NTY4*_ga*OTQyNjA3NjIzLjE3MDI1NDUzNzA.*_ga_ZKBVC1X78F*MTcyNjY0MzI5Mi40LjEuMTcyNjY0NTk4MC41OS4wLjA.&_ga=2.162316924.1906457375.1726597569-942607623.1702545370&_gac=1.229560686.1726488567.Cj0KCQjwrp-3BhDgARIsAEWJ6Syp3MhZ8LD98wSH5PbRFdVPqOwlBp8my5vUGh_4mMIIOjzCQYiFlPEaAgh6EALw_wcB
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
We didn’t test our theme with this particular plugin. If it works well with the default theme then it shouldn’t have any compatibility issues with WoodMart.
Kind Regards
Hello I hope you’re well! My apologies, I was just leaving this comment to enquire whether you have a solution for the Klarna and Clearpay notice payment options on the product pages disappearing? I had purchased my License in 2021. Apologies I couldn’t see this topic anywhere in the forums and I am not currently in able to renew my support subscription. Happy to provide more details on the issue if necessary
Hello,
Thank you so much for contacting our support center.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Is there html version?
Hello,
No, there is no HTML version available of the WoodMart theme. It is available for WordPress only.
Kind Regards
Hi guys Sorry my support has ended But I hope you can help me on this point My logs show that the file themes/woodmart/custom-script.js?ver=1 shows as a 404 error in parsing the page Can you help me
Hello,
It seems that the file themes/woodmart/custom-script.js?ver=1 is not related to the WoodMart theme. It was likely added through some custom code you or a developer integrated into the theme. Please check the custom scripts or code added to your site for this file.
Kind Regards
in upcoming woodmart 8.0 (Is it possible to use Elementor and Gutenberg at the same time? So we can rebuild one page after another and not all pages at the same time?)
Hello,
Yes, in the upcoming WoodMart 8.0, it will be possible to use Elementor and Gutenberg at the same time, allowing you to rebuild one page at a time rather than all pages simultaneously.
Kind Regards
Interested in the theme.. questions: can it work with these plugins. – https://woocommerce.com/products/sales-agent-for-woocommerce/, https://woocommerce.com/products/b2b-for-woocommerce/, etc? thanks, Jason
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, those plugins should work with the WoodMart theme. However, if you encounter any issues, feel free to contact us for support.
Kind Regards
Quick question, what are the best image sizes to use with the theme, so as to not get cropped ?
Hello,
The optimal image size depends on the website’s width, layout, number of columns per row, and overall design settings. There isn’t a one-size-fits-all recommendation, as each website is unique in how images are displayed.
Kind Regards
Im using the furniture 2 theme, as it is i’ve not made any changes to the layout.
This demo contains a lot of different images and places where they should have different sizes. There is no one ideal image size for all the images on your website.
Ok, what sizes did you use, when creating the demo, I just need the sizes for the products and categories.
We used 700×800 for products and 500×500 for categories.
Thank you.
I sent you msg on themforest kindly check. I cant access your support @ xtemos due to no password reset link being sent to my email.
Hello,
We have answered your email and manually generated a new password. Please let me know if you got the message.
Kind Regards
If a product is Discontinued, set by us via a simple script we created for a stock status called discontinued, we want to create filter(s) to disable the Wish list and or Compare buttons, can you kindly let us know the filter for this? Do you have a dev guide for all your filters?
We can control the standard(s) with ease, but not 100% sure what you use for the WishList and Compare.
// Hide price for discontinued products
add_filter('woocommerce_get_price_html', function($price, $product) {
return $product->get_stock_status() === 'discontinued' ? '' : $price;
}, 10, 2);
Hello,
Unfortunately, we do not have filters specifically for disabling the Wishlist and Compare buttons based on custom stock statuses like “Discontinued.” Additionally, we do not currently provide a development guide with all the filters.
You might need to achieve this by custom coding, potentially by conditionally removing the Wishlist and Compare buttons via a hook based on your stock status logic. But we don’t have instructions for this.
Kind Regards
Could you please provide the baseline hooks so that we can avoid spending excessive time searching for them? Having access to standard development documentation would significantly reduce the need for such inquiries and avoid the often unhelpful responses we’ve encountered on forums over the years. Thank you!
These hooks are related to WooCommerce and we don’t have such instructions.
Hello,y buy this theme it`s nice and clean,and y heave a 1 question? with a single license can it be used only once or several times? because I made some mistakes and had to reinstall everything from 0 and when I re-entered the activation license it tells me that it was used?
Hello,
The WoodMart theme license can only be used for one website per purchase. If you had to reinstall everything from scratch and are facing activation issues, please contact our support with your purchase code, and we can assist you in reactivating it for your website.
Let us know if you need further assistance!
Kind Regards
I use only one site of course, if possible you can send me a new activation code by e-mail, I can’t find where to apply for a new license
You can download your purchase code in your account https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code To manage your purchase code activated domains, you need to create an account on our website here https://xtemos.com/my-account/
Hello, How about Add to Favorites and Add to Compare Elementor widgets?
I’m making my own loop element and I’m really missing them. Any plans to develop? Or maybe there are ways to display these buttons without widgets?
Hello,
Currently, there are not such widgets. We will consider this as a feature request for our updates.
Kind Regards
Hi , How to make validtion for login page !
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
“Hi, could you please send me my license so I can extend my support via your website? I have emailed you directly and contacted ThemeForest, but I haven’t received a reply
Hello,
You can download the license in your account on ThemeForest. Here are the instructions https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Kind Regards
Hello. I hope you are doing well.
My support is expired and I faced a css issue and needed your help if you don’t mind.
Issue:
The page contents jump once to a higher position on page, like a gap is being removed, and the page will stay at that position. This happens on the first "keydown", "scroll", "mouseover", "touchmove", "touchstart", "mousedown", "mousemove" event, whichever occurs first.
Explanation:
Installed Wordpress, changed language to Arabic(RTL), Installed Woodmart theme and required plugins, imported a demo, and touched nothing else, no settings/codes at all.
When user loads a page and move mouse or touch the screen, the the element
<header class="whb-header whb-header_246188 whb-scroll-slide whb-sticky-real">
changes to
<header class="whb-header whb-header_246188 whb-scroll-slide whb-sticky-real whb-sticky-prepared">
From the css tab I see
.whb-sticky-prepared{padding-top:var(--wd-header-h)}
and on the mobile I see
@media (max-width: 1024px) { .whb-sticky-prepared {padding-top: var(--wd-header-sm-h); }
From the “Computed” tab inside the “inspect elements – F12”, my header size is “399×111” (Width x Height). After the page load completes and I move my mouse, or touch the screen (on the first interaction), the header size changes to “399×0”
The inspect indicates that this rule is coming from the header-base-rtl.min.css file. But I couldn’t locate the code in that file to change it. This issue is dynamically causes a one time jump on the screen. I did not see this issue on LTR version.
Kindly help me to find this issue. What should I do to stop this jump? Which files should I see to find the source of this issue?
Thank you in advance.
My appologies,
From the “Computed” tab inside the “inspect elements – F12”, my header size is “360×111” (Width x Height). After the initial interaction, header size changes to “414×0” , and a padding-top:45px is added to the header!
Tested with Firefox, Chrome on Windows, Android, and Safari with the same results
The inspect indicates that this rule is coming from the header-base-rtl.min.css?ver=7.6.0 file.
Please look at the screenshot: https://ibb.co/Q9FNxGN
Thank you in advance.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello, can you add sticky add to cart on product page to be always visible. We have very long short description and this would help user experience especially on mobile users.
Another option wouls be to replace add to cart button with this sticky button, to be always visible like an app experience.
You can see example here. https://snipboard.io/TnamL8.jpgHello,
Thank you for your suggestion! We will consider adding this as a feature request for future updates. In the meantime, you can achieve a similar effect with custom CSS or by using third-party plugins to enhance the user experience on mobile.
Best regards
Can you help me to do it, if I renew the support license?
Additional code customizations like this are not covered by our theme support service.
I see here that you state a full money back guarantee if I am not satisfied within 14 days, is that correct?
Hello,
We offer refunds only in accordance with the Envato refund policy. If the theme does not meet the conditions outlined in their policy, you may be eligible for a refund. Please refer to Envato’s guidelines for more details. https://themeforest.net/page/customer_refund_policy
Best regards
If I purchase this theme—will I be able to REMOVE the footer “WOODMART 2018 CREATED BY X-TEMOS STUDIO. PREMIUM E-COMMERCE SOLUTIONS.”
Hello,
Yes, you can easily remove or customize the footer credit text “WOODMART 2018 CREATED BY X-TEMOS STUDIO. PREMIUM E-COMMERCE SOLUTIONS.” in the theme settings. The theme provides options to modify the footer content to fit your branding.
Feel free to reach out if you need any assistance with this!
Best regards
Thank you for your response. Can I edit the footer without purchasing?
You can’t use our theme without purchasing the license here, on ThemeForest.
Is it possible to use the new waitlist feature without the subscriber having to confirm?
Hello,
Yes, you can disable this email in WooCommerce settings to skip this step.
Kind Regards
Hello there, i’m planning to use Woodmart Theme for my client, but i have one question to ask: my client want an area calculator in the product page since he is selling ” laminate flooring” so he want to add a calculator in the product page that calculate the number or ” laminate flooring” pieces needed bases on client input “height & width” of the room. the calculator has 2 input fields and the return result will be “number of piece needed in the room. I hope my question is clear. is you theme adaptable for this please ?
Hello,
Thank you for your interest in the WoodMart theme. While our theme doesn’t have a built-in area calculator for products, it is highly customizable, and you can add such a feature using a third-party plugin or custom development.
If your client is selling laminate flooring and needs a calculator based on room dimensions (height & width), you can integrate a custom solution or use a WooCommerce-compatible plugin for product calculators.
Feel free to reach out if you need more guidance!
Best regards
Good day, I noticed that after the update. My single product page changed and now the “Product description” is no longer visible on the front site.
please kindly help.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
