2289 comments found.
Hi team, I have a licensing question. I have a client who has a website on a CMS different from WordPress (I prefer not to specify which one). I have my own WordPress site (with your theme installed under my personal license). My client likes the animated waves effect and would like to have it on their site. If I purchase a new license of your theme for this client (one per domain, as always), is it llowed to call the effects they like from my site using code?
Hi there,
As long as you purchase a new license for your client, your client can take advantage of all the features of our theme. 
Great! Thank you! Is there a way to formalize this arrangement? Given that I cannot activate her license since she is not using WordPress, how can I avoid any misunderstandings with you? Shall I email you the associated domain?
One question, how do I deactivate the license to put it on another website? The Reset option does not remove the activation.
You need to contact us for license deactivation. Please create a ticket here and we will help you: https://liquidthemes.freshdesk.com/support/tickets/new
Sent! thanks
when i am going to buy it shows 59$ where as it shows on image and best seller page 19$
There must have been a glitch in Envato. Please check again.
How to import below theme – https://starthubtwelve.liquid-themes.com/?
Hi there,
You can get help from this article to import it: https://docs.liquid-themes.com/article/378-hub-elementor-installing-a-demo
Hello! How can I import the following demo?
https://starthubfourteen.liquid-themes.com/Hi there,
You can get help from this article to import it: https://docs.liquid-themes.com/article/378-hub-elementor-installing-a-demo
Hey there, i see that you’ve announced version 5, but when can we download this? Neither changelog or website is updated, but it is there on envato (image)
Hub v5 will be released very soon. We wanted to get you a little excited by announcing it in advance
Would someone be able to help me in my case?
can I activate the hub theme on 2 different domains?
Envato’s standard licensing policy restricts each license to a single activation on one end-user domain, and we are committed to complying with Envato’s guidelines.
ok, it’s possible to activate the theme on the same domain e.g. example.com and further i install the theme on another directory of that domain e.g. example.com/marketing and install another demo on it so the licence will still work on the directory of the same domain right?
Is this theme compatible with buddypress
We haven’t conducted official testing of Hub with BuddyPress, but they should be compatible. None of our tens of thousands of users have reported any issues with BuddyPress, which suggests they work well together.
can i add (woocommerce) shop-page to starthub-x (onepage) demo?
Of course you can add it
Hello,How long should I wait for my problem to be solved? 17 hours have passed since my ticket, but I did not receive a response and I solved the problem myself. But there is still a problem with my ticket
Hello,
I can see that my colleagues have already addressed your issue.
Can you please add Elementor version for this DEMO -> https://mobilepro.liquid-themes.com/
Hi there,
At this time, we’re unable to create an Elementor version of the Mobile Pro demo, as our team is focused on other priorities. However, I’ve shared your request with our team, and it may be considered in the future.
In the meantime, the elements featured in the demo are available in the Elementor version of our theme, so you can try building it yourself using Elementor.
Thank you for your understanding!
I have been using Hub from years and I have a website which is based on Demo – Asymmetric-freelancer, From past few weeks I noticed the site has some loading issue which takes almost 20 seconds to load. And I figured out an image bg-1.svg has directory issue. In installable theme files the url of image is //asymmetric-freelancer.liquid-themes.com/staging/wp-content/uploads/2020/04/bg-1.svg which is different from the live demo site i.e. //asymmetric-freelancerpro.liquid-themes.com/wp-content/uploads/2020/04/bg-1.svg // It stucks the page for almost 20-22 seconds to load and shows error when we inspect. Also I am shocked to see why a folder in my Upload/liquid-styles is creating so many .css files which has obviously the above image link as well, why it is even there? I try to delete it but this folder creates itself and start loading more .css files with same old bg-1.svg link which has become painful for me.
We can’t see that you purchased Hub theme.
This is on my another account sir
We would love to help you but could you please submit a ticket regarding your request? https://liquidthemes.freshdesk.com/support/tickets/new
Sincerely,
- Liquid Themes Team
I’m sorry i know that my support is expired but I have a serious problem with your theme. Something about cloudfare not working and everything is extremely slow.
Why do I have a cloudfare (like this url https://companyhub.liquid-themes.com/staging/?page_id=9) on my website?
Hi there,
Your site may have some images that are trying to load from our demo server. Try changing the demo images and check again.
I can’t find any demo images on my website, have a look!
https://2act.gr/
all pages are extremely slow with no reason. All this years had no problem with the speed
I checked your site, there seems to be no problem related to the theme.
For better performance, we recommend following the steps below on your site:
1- Have as few plugins as possible on your site. Each plugin puts extra load on your server.
2- Use a caching plugin on your site. We recommend LiteSpeed Cache or WP Rocket.
3- Use a CDN service on your site. We recommend Cloudflare or RocketCDN.
4- Enable gzip compression for your site on your server.
5- Enable local fonts option from theme options to reduce HTTP requests. https://i.imgur.com/Ea9KCGI.png
6- Make sure your site meets our theme’s minimum requirements: https://docs.liquid-themes.com/article/415-hub-elementor-recommended-php-settings
ottimizzate il tema, per favore. è impossibile da usare, è lentissimo.
Hi there,
Thanks for reaching out.
We would love to help you but could you please submit a ticket regarding your request? https://liquidthemes.freshdesk.com/support/tickets/new
Sincerely,
- Liquid Themes Team
already did it!
Hello I wanted to buy it and it was in my shopping cart But the price was updated and became 59 dollars When will get a discount again? :cry:
Hi there, we don’t have a specific time for discounts.
All the best
Would you please check the ticket.
Title: Demo can’t be imported peroperly *
user: themebeer.
I have created another ticket from my client acoount few days back. No response. I have purchased the theme second time to get support from this account directly
Please try to fix ASAP.
Hi there,
I can see that my colleagues already addressing your issue.
theme and plugins are compatible with php 8.3?
Yes, our theme is compatible with PHP 8.3.
I send a suport request for our web!!! Hub Elementor Addons Plugin ERROR!!!
Hi there,
I can see that my colleagues already addressed your issue. Please respond the ticket if you need further help
How is everyone here using the theme? The page loading time is horrible, taking more than minute for the page to even appear.
Hi there,
Thanks for reaching out.
There is probably a conflict on your site. Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Sincerely,
- Liquid Themes Team
For anyone facing the same issue of a slow site, it’s because of the external images being loaded in the theme. Some images in the theme are loaded from the theme owner’s domain that cause cross-site request errors.
But it’s a shame the devs couldn’t point this out from their first analysis after I raised a ticket. The support basically doesn’t exist.
There is a huge performance leak in Hub Elementor Addons Plugin. If i activate it my site has 36 seconds load time. if i deactivate it, it gets fast again. HELP WANTED! cannot use the theme at all
Hi there,
Thanks for reaching out.
We would love to help you but could you please submit a ticket regarding your request? https://liquidthemes.freshdesk.com/support/tickets/new
Sincerely,
- Liquid Themes Team
