438 comments found.
Hello, I purchased your theme, but I couldn’t make changes in three areas:
I want to remove the member login icons next to the menu at the top. I don't want the login and logout options.
There is an image of a painted woman’s face at the top of other pages, and I would like to change that.
I want to change the logo and other elements in the footer section.Hello, Dear Customer!
1.In order to hide login/register/search icons in header, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here: .rt-icon2-in-alt:before {
content: "\e689";
display: none;
}
.rt-icon2-head:before {
content: "\e074";
display: none;
}
.rt-icon2-search5:before {
content: "\e039";
display: none;
}
Then save changes and check results at front-end.
2. You may change image in breadcrumbs area via WP Dashboard => Appearance => Customizer => Theme breadcrumbs: https://tinyurl.com/27e78yfw
3. To change info in footer – click WP Dashboard => Appearance => Widgets => Footer Column => Theme Socials/Theme Ad Banner: https://tinyurl.com/269fjfh3
If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will assist you with great pleasure.
good day where is my support for this theme?
When I download the demo content it keeps giving and error??
I have changed all the settings on my server, there is somethin wrong with the demo content installation file. I need urgent help
Hello, Dear Customer! We have replied you in the ticket # https://mwtemplates.ticksy.com/ticket/3736590 Best Regards!
Hi uBella, the footer widget changes only appear on the homepage. How do I make the footer widget appear on all pages?
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard, and we will resolve and fix this issue. Best Regards!
Many of the recommended plugins could not be automatically downloaded. Also two required plugins in your instructional video provided in the theme folder contents documentation file were not included as part of the plugins. When the demo content is attempted to be installed a 403 error keeps coming up. Also the installer does not get to the part of downloading any of the contents when the demo content is being installed (as represented in your instructional video). The demo content install keeps showing a 403 error message for both versions of the demo content.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Sometimes, to fix the problems, it’s necessary to check configuration files, so we request these details to solve your issue.
Best Regards!
Hi
May i please have the installation instructions to install this on wordpress
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 and we will assist you. Best Regards!
HI i am having a bit of an issue I bought your theme not to long ago and i am trying to add reviews for different models but i cant seem to make it have a review for a certain model. i dont know if that makes since but if a customer wanted to leave a review i want that review for that model to be shown on her page only. i am using the “site review plugin” but i do not think this plugin does what i wanted to do. is there any review plugin that does this?
Hello, Dear Customer! Thank you for your question. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 and our team will assist you. Best Regards!
Hello
The theme still doesn’t install correctly
Could I get a refund please
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Unyson website builder plugin in not installing. API error message.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the description of your request and our team will assist you. Best Regards!
I bought this website 5 years ago not sure were the PO number. Can’t start a ticket.
Hello, Dear Customer! We can provide support to customers only with an actual license key. Please login your the account from which you purchased that theme and re-download the product. Then use it for installation of the latest theme version. This step will fix the issue. Best Regards!
Hello
I just installed your theme but for some reason it wont show up on my WordPress stie.
I am using DreamHost by the way
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi! I bought your theme back in November 2023 and added add’l support for 12 months. I am about to finally install the theme, and I remember you had posted if I wanted to add a CMS to the theme, to contact you and you can do that. Do you need to send me a new version of the theme? I want to check and see what I need to do on my end before installation.
Also, I would like to use the demo content and all included images. I know you said you can unblur those. I would like that to be done as well.
Thanks!
Dujuana
Hello, Dear Dujuana! Thank you for your message.We can install for you theme with demo-content and assist you with further questions. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 and our team will help you. Best Regards!
hi there!, amazing theme, question: how can i change “models” on widget?, i mean, “models” on title of the page, and in the breadcrumb, pls. (i need to put it on spanish)
https://ibb.co/FsnbVg9Hello, Dear Customer! Thank you for your question. In this case we recommend you to do the following: 1. Create full-width page with proper name “Modelos” and place here section (also with full-width layout), column and models shortcode with these options: https://tinyurl.com/2ct46ukj and https://tinyurl.com/22xt65gu 2. Select and apply all the categories. 3. Save and publish changes and you will receive this result: https://tinyurl.com/25ez6cmb Best Regards!
Thanks, I already did it, but it only works on new pages with a different name, example: “modeloss”, https://ibb.co/8KLQ84r
if I rename my page “modelos” it appears in English again. https://ibb.co/TMWh0C5
I already deleted the previous page from the trash, but it continues the error. can you help me?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello, how do i edit the page title bar? my website is vb69.ch on the page kontakt and and models there is a standart page title bar and i want to change the background
Hello, Dear Customer! Thank you for your message. Sure, we can help you with great pleasure. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 and our team will assist you. Best Regards!
Hello, Models – Categories The categories in this section are gone, how can I get them back?
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
EL tema no instala completamente, requiero devolución del dinero
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the description of your request and we will assist you. Our team will install for you theme with demo-content. Best Regards!
Hello I don’t know if you got my previous message, but the site has overlapping images and I am trying to make sure images don’t overlap on the theme. Also, a couple of days ago, the Unyson plugin suddenly became unavailable. The view details section of the plugin, and the themefuse.com failed to load with any information. It actually said the plugin is not available. Please is there a way you can resolve this for the site?
Thanks
Hello, Dear Customer! We can provide you with proper updates. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will assist you. Best Regards!
My site is not functioning properly. The unyson plugin is not working and my site is completely disorganized. Please can you update my site with the right unyson plugin and slider revolution plugin.
Hello, Dear Customer! We can provide you with proper updates. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will assist you. Best Regards!
Hello, Dear Customer! We can provide you with proper updates. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will assist you. Best Regards!
i have this issue and updated the theme and remove plugins and re enable them and nothing is change how to fix it?
Warning: Undefined array key “cat” in /home/website1/theking-massage.gr/wp-content/plugins/mwt-unyson-extensions/extensions/models/shortcodes/models/class-fw-shortcode-models.php on line 17
Warning: Undefined array key “number” in /home/website1/theking-massage.gr/wp-content/plugins/mwt-unyson-extensions/extensions/models/shortcodes/models/class-fw-shortcode-models.php on line 31
Warning: Undefined array key “show_random” in /home/website1/theking-massage.gr/wp-content/plugins/mwt-unyson-extensions/extensions/models/shortcodes/models/class-fw-shortcode-models.php on line 33
Hello, Dear Customer! Thank you for your question. Please read this article about how to fix this issue: https://mwtemplates.ticksy.com/article/15985/ For additional questions email us at modernwebtemplates.com@gmail.com Best Regards!
Hi , After 4 years I’m trying again to use ur theme. Could u please tell me how do i edit this theme, i only know elementor. Except slider revolution which i understand is only a part of the editing, what else can i use for the rest of the website? Thanks in advance
Hello, Dear Customer. The theme uses its page builder, because of the specific functionality. Maybe in the future, we will add compatibility with the page builder. Best Regards!
Hola, necesito sacar / ocultar los iconos de Login y de Registrar en la website. Podrías indicarme como hacerlo?
.rt-icon2-in-alt:before {
content: "\e689";
display: none;
}
.rt-icon2-head:before {
content: "\e074";
display: none;
}
.rt-icon2-search5:before {
content: "\e039";
display: none;
}Then save changes and check results at front-end. These icons will disappear. Best Regards!
Hello,
theme don’t work as show in live preview.
I need my refund pls refund asap
Hello, Dear Customer! If you have any issues or need any help with the theme – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Our team will assist you with great pleasure. Best Regards!
I need my refund
Hello, Dear Customer! We are sorry, but due to the nature of a digital item, we can’t apply a refund after you have downloaded a product. If you have any difficulties with our product – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 – then we will assist you. Best Regards!
but I unable to use it I am filing A COURT CASE
ITS NOT FAIR
THEN WHY U CANT ME REFUND ALL IS SCAM PLS REFFUND ME YOU MISBEHAVING WITH ALL THE PEORPLES
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
HELLO
I AM UNABLE TO RAISE PRIVE]ATE TICKET PLS HELP ME OUT
Hello, Dear Customer! If you can’t submit a ticket via direct link https://mwtemplates.ticksy.com/submit/#100014243 – please email us at modernwebtemplates.com@gmail.com Best Regards!
