Hi @infoquestopedia!

Thanks for using Discy.

1 – And the editing of questions?

2 – Try to charge it and use the paid model.

3 – You can reset them from the theme settings/Advanced settings/And click on the recreate button.

4 – No, just click on the update button.

5 – Yes, it works well.

6 – You can use any cache plugin.

Thank you, we look forward to serving you!

Best Regards.

1. Answer and edit are working but adding question is not working. Still throwing 500 internal server error.
2. Any of the free model of AI is not working. Paid models I can’t afford for now as the site is under construction and not generating any revenue. So there is no use of AI feature.
3. Recreated the menus but still nothing is showing. Telling as below: “Sorry, No Questions Found. It seems we can’t find what you’re looking for. Perhaps searching can help.”
6. What’s the cookies to exclude from cache? Because some functionality depends on cookies and they shouldn’t be cached.

7. Also I don’t see the Follow button at questions loop.
8. I have added Subscribe widget in the right sidebar. But how it will work? Through external code like Mailchimp etc.?

1 – Choose the options like that https://2code.d.pr/i/W1gLOa then try and let me know.

2 – Only with $10 you can get it for a very long time.

3 – Ok, because this user does not have any questions.

6 – No problem with that.

7 – If it is your question, you will not see it.

8 – https://us18.admin.mailchimp.com/audience/ >> Signup forms >> Embedded Forms >> Embedded Form Code >> https://2code.d.pr/yulsIY

1. Doesn’t work with the same settings. You may check the settings to find the cause. Because it’s a major issue with the theme’s main feature. If the main feature of the site is not working then unfortunately the theme is worthless.

2. Can you please specify which model should I buy for $10?

3. But the user asked above 12 questions and still “No questions found” in both My Asked Questions & Asked Questions.

1 – Please give me a screenshot.

2 – gpt-4o-mini or gpt-4-turbo.

3 – No the asked questions for the questions you asked them for the users not the general questions, they will show in the questions tab.

1. Please see the video I captured during publishing a question. https://jmp.sh/ItHvUqmi

2. Thanks for sharing. If everything goes fine in the website then I will get AI credit.

3. Ok. Got it.

I tried everything to resolve the issue from my end and also my hosting provider tried all possible things but still getting 500 error while posting a question. It’s obviously theme issue. Please provide me a solution for the issue 1. If not possible then please mention. I will ask for refund.

Please send your admin account to check it.

After more digging I resolved the issue for now. Disabled AI and now Question submission works. Don’t know after purchasing credit and enabling AI again could bring the issue again. Request you to mention this in your theme documentation to aware users about this issue. I have lost 3 days to find the cause and resolve the issue. Don’t know whether the issue comes again or not. Let’s see.

Now kindly resolve the payment setting issue. I have set Default currency as USD and enable multi currency as USD, EUR, GBP, CAD and AUD. But when I, as a user, trying to pay for sticky question the following message is showing in the checkout page: Please make a payment to be able to make this question “sticky” with 0 INR for 7 days. Here, currency is showing as INR with 0. I will send you Admin account details through support email if required. Thanks

Sorry for the long time, we will be more fast to help.

About this issue, how much money did add for pay to sticky? Specifically for INR?

Strangely INR is disabled but still it showing in Checkout page. Also INR is not available in Pay for Sticky and other payment options. INR is only available in Payment settings tab.

Currently for other currencies 5 is set for price.

Ok, please send your admin account via support to check it.

Sent the credentials through support email. Please check.

Make this option first OFF and let me know. https://2code.d.pr/i/KRqKmG

Disabled this option.

No, it works well, only after you choose multi currencies then save the options, then go to the new currency and set the price for it and save again.

I’ve just tried it on your site and it works well.

1. Yes it’s working. Thanks. But there is a problem with payment through INR. While payment with USD is working well, when I tried to pay with INR Paypal gateway shows the message as “Things don’t appear to be working at the moment. Please try again latter.” Is this the gateway issue or something needs to be configured in the website?

2. Custom payment gateway like Razorpay set up possible for the theme?

1 – You need to make Inda account and setup it as INR currency.

2 – We have a paid plugin that works with woocommerce, so you can use any payment method you want.

1. I activated Subscription plans in payment settings but there is only one currency is showing i.e. AUD. Other currencies are not showing.

2. I found a pre-written blog about Keyboard Shortcuts. Is this feature actually available in the theme?

1 – Ok, you can check it now.

2 – I didn’t get your meaning, please explain more.

1. Thanks I set the prices but default currency is USD and the currency shows in Subscription AUD.

2. I found a blog on the Discy demo theme about keyboard shortcuts.

3. Some text links are not showing in the Dark mode because of color. How to change the color of these link text? Please see the screenshot taken from profile page: https://jmp.sh/s/eGxiRZ9SjI8dETLPvxkT

4. Do I need to set the user ID’s manually to add answers by AI? Is it possible add answer for all new questions by AI irrespective of User ID’s I added? Please suggest the low cost and effective AI model.

I added a user ID and asked questions but answer added for the first question only. Answers not added for last two questions. What I am missing or how to make it work?

I don’t know why are you taking long time to reply. Please reply as earliest. This questions will help every users of the theme. Also I need to check whether everything works well before making it live.

First, because it’s the weekend, and second, because I’m checking already, and I’ll get back to you.

1 – No, the first time it shows the default one, then when you change it from the checkout page https://2code.d.pr/i/Tt48D9, it will show the last one you chose.

2 – Do you mean the editor? if yes, Theme settings/Post settings/Add – Edit – Delete/Enable or disable the editor for details in add post form >> ON.

3 – Clean your cache to check it.

4 – Here you want to add the id only https://2code.d.pr/i/YXiejt not the name, by editing user from admin https://2code.d.pr/i/GdjtuT you can find the id in the URL.

1. I setup Facebook login in all respect but the users were not logged in to the website after successfully authorizing the Facebook app. Did I missed something in the settings? Please help with that otherwise Facebook App will be disabled.

2. Also when I logged in through Twitter, logged in to the website successfully but the profile page is showing 404 error. See the screenshot: https://ibb.co/vQyvc25

I sent you the screenshots of the Facebook App settings through support email.

Was Facebook app setting issue, resolved. Twitter login also resolved but found that login with same username might caused the 404 error. No need to check it.

Hi,

So, it’s good now? For both of them?

Can you please check social logins once? Today I tried to login through social buttons but failed to login.

What’s the error? Please explain more.

After I finish the info for login or register, it just return to the same page and even not work anything. After some search I found this:

LiteSpeed Cache: If you’re using the LiteSpeed Cache plugin, you may need to add the following lines to your .htaccess file:

<IfModule LiteSpeed> RewriteEngine On RewriteRule .* – [E=Cache-Vary:SESSnsl] </IfModule>

I have added this code and tried. This time logged in successfully with Facebook and X but failed with Google. It returns to the same page after authenticating.

Can I get any help with the Google sign in issue?

Hi @Kialondon!

Thanks for using Discy.

You can use this code

.header-search input[type="search"] {background-color: #ff0000;}

Thank you, we look forward to serving you!

Best Regards.

thanks, Soved

thanks for your fantastic support, I have some question. Michael Cohen, [9/11/2024 1:15 PM] 1- How to change font and font size of questioner and date of question? 2-How to hide pay for sticky question in question box? 3-how to change ask question button? 4-in the bottom of question box there 3 buttons (Answer Views Answers), how can I change Answer to Reply? 5-How to change date of question to 10 mins ago ( for example)? 6-when add photo to question resize it ( cut from up and down) 7-how to resize red star in question box and sign up box (they are too small)? 8-how to turn on notification to notify admin about new user. 9-where is the settings for sign up pop up? 10-whom which sign up with Nextend get Beginner badge but whom sign up normally get nothing, I need to give them beginner badge as well. 11-when I share a question with Facebook share with my image but with WhatsApp there is no image and with X there is Discy image, So pls let me know how to fix that. 12-how to change Twitter icon to X ( give me size and format as well)

1 – Do you mean the title? or what? for the date, use this code

.entry-date.published {font-size: 13px;}

2 – Make it OFF from here https://2code.d.pr/i/nmX1Ww

3 – Change what? text? or what?

4 – You can use the loco translate plugin or poedit program.

You can check from here https://2code.info/docs/discy/translation-plugin/ and https://2code.info/docs/discy/translation-theme/

You can use them in the same language, not only for translation into another language.

5 – From here https://2code.d.pr/i/ickN6J

6 – You can resize it from here https://2code.d.pr/i/ffjEou

7 – Use this code

.required {font-size: 13px}

8 – Use this code in the child theme/functions.php file

add_filter("wpqa_register_welcome","discy_child_before_register");
function discy_child_before_register($user_id) {
    wp_new_user_notification($user_id);
}

9 – What do you want to edit? the image? or what?

10 – Check this number of points https://2code.d.pr/i/uArexW

11 – Which image do you use in the facebook? give me an example.

12 – It will be available from the next update.

Thanks for reply, I need to fix below problems

1-How to change font size & make bold of questioner’s name? 2-How to change font size & make bold date of question? 3-how to change ask question button (red Square)? 4-where is the settings for sign up pop up(image and text)? 11-when I share a question with Facebook image show up but need to resize (https://prnt.sc/ZGLIj_fsOflN)

but in WhatsApp there is no image( https://prnt.sc/dGUwCaI3Pmpy )

in the X there is no image as well(https://prnt.sc/VZ8cK55JFGCL)

Regards

Thanks for reply, I need to fix below problems

1-How to change font size & make bold of questioner’s name? 2-How to change font size & make bold date of question? 3-how to change ask question button (red Square)? 4-where is the settings for sign up pop up(image and text)? 11-when I share a question with Facebook image show up but need to resize (https://prnt.sc/ZGLIj_fsOflN)

but in WhatsApp there is no image( https://prnt.sc/dGUwCaI3Pmpy )

in the X there is no image as well(https://prnt.sc/VZ8cK55JFGCL)

Regards

1 – It’s bold already, you can use this code

.question-header .post-author, .question-header .question-author-un {font-size: 13px;font-weight: bold;}

2 – Use this code

.entry-date.published {font-size: 13px;font-weight: bold;}

3 – Use this code

.widget.card.widget_ask > a {background-color: #ff0000;border-radius: 20px;}

4 – From Theme settings/User settings/Register setting.

11 – If your question doesn’t have any image, you will need to upload this image Theme settings/General settings >> https://2code.d.pr/i/HO5xAJ

Thanks a lot, Re my question 3- I need to change it to question mark or something else not just change the color.

3 – Sorry, I didn’t get your meaning, do you mean the text? or what?

I need to change this icon https://prnt.sc/xKRGuvh5lymo

Choose your icon from here https://2code.info/demo/themes/Himer/ionicons/ then let me know to tell you how to change it.

I like icon-help-circled thanks

You can use this code

.ask-button > i:before {content: "\e704";}

Thanks, but question mark is too small and I want to be circle not square https://prnt.sc/kcwvKtEp0Esk Also as you see it’s not align dark mode

It’s not related to the dark icon, and to make it square, use this code

.ask-button > i:before {border-radius: 20px;}

code (.ask-button > i:before {border-radius: 20px;}) you gave me is the default of the site I need this icon con-help. Thanks

I told you about it here

.ask-button > i:before {content: "\e704";}

Thanks for reply, that code (.ask-button > i:before {content: ”\e704”;}) is for icon-help-circled but I need icon-help because question mark size in icon-help is bigger, Actually I just need a big question mark not in the square or circle.

Hi Im still waitng

Use this code

.ask-button > i:before {content: "\f143";}

Thanks but that’s wrong code https://prnt.sc/YLAKW98n-uKA After use that code I need this one https://prnt.sc/NIy_RcZEJeR-

Sorry, choose it from here https://2code.info/demo/themes/Discy/entypo/

icon-help https://prnt.sc/YCgaqaX08k7-

You can use this code

.ask-button > i:before {content: '\2753';}

Thanks, does it possible to be just a red question mark not into a red square?

Your support expired, please renew it first. I’ve helped you a lot.

Do you mean to change the color? or what? and do you want to make it square or what?

I need something like this https://prnt.sc/DAUV04M6Sg68

Just icon? Without box? Or anything?

Yes please

You can use this code

.ask-button { background: transparent !important; color: #000000 !important; }

that code you gave me exactly is opposite of what I want https://prnt.sc/IBzl6nua0gw5

That’s great, you are welcome.

Bro I need a red question mark like this https://prnt.sc/_0_qop8Oy1s_

When I Select ON to allow users to add an answer. – they can leave answers and comments. (even if i select lower to not be able to leave comments)

When I Select ON to allow users to add a comment. – they cannot – if the above is selected.

Hi @guymc!

Thanks for using Discy.

1 – You can make that for the landing page, do you mean that?

2 – You can do that from the permissions, in the Discy Settings/User settings/Permissions.

Thank you, we look forward to serving you!

Best Regards.

Hello,

Yes, for the landing page. In your demo I see you have a light logo for the landing page and a dark logo for the rest of the site. Where do I upload the logo that will be displayed in the landing page like this one: https://2code.info/demo/themes/Discy/Try/landing/

Thank you!

GM

Hi,

Edit the page from the WordPress pages, and from here https://2code.d.pr/i/Y0xohl you can do that.