Hi william987,

Thanks for contacting us…!

We are really sorry for the inconvenience and for late reply due to weekend holidays.

Please create a ticket on https://help.listingprowp.com/ then our tech team will look into it and will help to resolve the issue you are facing

Thanks

Ticket #297645 thanks

Hi william987,

The ticket has been addressed

Thanks

Hi thevarajah22,

Thanks for contacting us..!

You can change this and many other text by using Loco translate plugin. I have shared an article with you which will help you in this regard. Please read the article.

NOTE: Don’t confuse with the name of plugin. It can be used for translation and for the words change within the same language as well

Please read the article and follow the instructions in video and let me know if it works for you.

Best Regards,

Team Cridio

Hi oaguilerarodrigues,

Thank you for your message!

1. Currently, the theme does not offer an option to fill multiple listings and pay for them all at once. However, there is a feature where you can set up listings by package pricing plans. For example, you can create a package for 3 listings. The user will pay for the package upfront, and once the payment is made, they can add their first listing. When they add more listings under that package, no further payment is required since the package is already paid for.

2. Additionally, the theme has an “Instant Signup” option that allows users to register while submitting a listing. You can enable this option from the theme settings under “Theme Options.”

Let me know if you need further assistance!

Best regards,

Team Cridio

and i can~t change the banne image background is stuck in a gray color. i change it in the configuration, header section https://prnt.sc/lUH42KOnVdQ0 https://prnt.sc/g4tM_SgiXjUI

Hi oaguilerarodrigues,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ share your site wp Admin Login details as well in the ticket. Then our tech team will help you importing demo and banner issue

Best Regards,

Team Cridio

Hi OnsitecorpAguilera,

Yes, the admin can approve, reject, or edit listings upon submission. Users also have their own dashboard where they can see their listings, inbox, reviews, and more.

Additionally, you can offer paid listing options, allowing users to pay per listing or through packages

Best Regards,

Team Cridio

Hi RKHercules,

In ListingPro, by default, the search results display static images rather than carousel images.

However, you can achieve a carousel-style display for search results images with some custom development.

Best Regards,

Team Cridio

Hi aztequin,

Thank you for your question!

Yes, we do have options for wire transfer, bank transfer, or direct payment methods.

When a user adds a listing and selects one of these payment methods, the listing will be placed in a pending state. Once the admin confirms the payment from the backend, the listing will be published.

Here are two helpful articles that guide you through the available payment methods, how to set them up, and how an admin can accept invoices and publish listings:

How Invoices Work](https://docs.listingprowp.com/knowledgebase/how-invoices-work/

If you have any more questions, feel free to ask!

Best regards,

Team Cridio

thanks a lot

You are Welcome

Hi widesigninteractive,

Thank you for reaching out!

Regarding your query, our theme supports creating a package with a set number of listings for a specific duration.

In your case, you can create a package with 50 listings valid for 1 year. Users can add up to 50 listings, and the package will expire after one year, with payment taken upfront. Any additional listings during that year won’t require further payments since the payment is already made.

However, it is not possible to set up a system where each listing renews every month and counts as 12 listings over a year.

Alternatively, we do offer a subscription option. If a user subscribes to a monthly plan, their listings will automatically renew after each month without needing to press any button. The user will receive a notification, and payment will be deducted upon each renewal, not all at once.

For testing the theme demos, please follow this link:

You can log in as an admin and explore both frontend and backend controls.

If you have any other questions, feel free to ask.

Best regards,

Team Cridio

Hello,

Thanks for the reply.

Can we have below option at least in this theme?

If user wants to renew the particular listing after the 30 days expire, he can renew that listing without any payment?

Is that option available?

Thanks

Hi estebannerja,

1. We apologize, but currently, we don’t have a system in place to restrict users to a specific number of listings. Our plans are designed for subscriptions. For example, if we were to allow a user to add just one listing, once they add it, there’s no mechanism to prevent them from utilizing the plan again.

2&3. Please note that our system works based on groups, not individual user selection. It automatically detects the currently logged-in user. If you could share a screenshot, it would help us better understand what you’re trying to achieve.

Thanks

I really thought this was a well polished software, but after reading commits on cubewp, i am confused, that you would NOT want to better your software, for your customers. thanks for your time

Hi fadedplanet,

Thank you for sharing your thoughts. I understand your concerns and appreciate your candid feedback.

Regarding the prebuilt demos and the restaurant listing menu, it will work on any of the demos. The restaurant menu does not require a separate install; it will automatically install and integrate with any demo you choose.

As for CubeWP, I want to clarify that we continuously work on improving the software based on user feedback. While we do offer free plugins, certain advanced features are paid to sustain development and deliver premium quality. We believe in providing a solid foundation with free tools, but also give users the option to expand further with advanced features.

I hear your concerns about alternatives, and we’re always open to exploring better options if they arise. However, CubeWP is highly customizable, and in most cases, we can tailor it to fit the specific needs of our users.

With that said, what exactly do you feel is missing in CubeWP? If you can share your requirements, we’d be happy to look into it and see how we can either incorporate them or suggest the best path forward. Your feedback is crucial to making CubeWP better for everyone.

Thanks again for your time, and I look forward to your response!

Best regards,

Team Cridio

Hi Ashis Mohantay,

Thank you for reaching out, and I sincerely apologize for the delay in responding.

We have searched our records using your email address but were unable to find any previous conversation related to your query.

To resolve this, we have initiated an email thread from our side. Please feel free to reply to that email with any questions regarding the MedPro purchase, and we will promptly assist you with the setup.

Here is the link to the email we have initiated:

Thank you for your understanding, and we truly appreciate your patience.

Best regards,

Team Cridio

Hi, Again having delays in response. Looking forward to close the process at the earliest. Please revert

Not receiving timely response from the support team on the email for the necessary installation related queries. We are waiting to receive the plugins for the setup and the payment confirmation related query

ok I just want to understand

I needs to buy 5 Lic from Envato listingpro $69×5

This will give me life time update for these themes

only support up to 6 months or since i am buying 5 lic you can extent to 2 years

I can buy 5 Lic for $299

which will cover all the pluging and paid free and future pluging will be released by your company for this theme

I like to know which apps is more relavant to Business Directory

I like to use and Yellow Pages Business Directory

is the android app will be free with life time updates

if you do release ios tha also will be included

Thanks

Hi Pawanpatil,

Please refer to the following ticket:

Here already your queries are answered.

Thanks

if i like to buy 5 lic here on envato can you offer discount plz

Hi z93007,

Thanks for contacting us…!

Please create a ticket on https://help.listingprowp.com/ then our tech team will look into it and will guide you further in this regard

Thanks

This is just a basic functionality and I do not find the instructions in the documentation. Can you just provide the steps here? (That site requires registering and buying support which should not be required if I already purchased the theme)

Hi z93007,

You are right, the category field on the submit form is a basic and mandatory functionality. If it’s not appearing, there might be an issue with the settings. To investigate this properly, we would need your site URL and WP Admin login details.

If your support has expired, please send the required details to support@cridio.com and mention this comment as a reference. We’ll look into it and guide you further on resolving the issue.

Best regards,

Team Cridio

Please do you have an answer for my previous question? If you have any solution I will renew my support again, otherwise I will have to buy another theme. Thanks

Hi estebannerja,

1. We apologize, but currently, we don’t have a system in place to restrict users to a specific number of listings. Our plans are designed for subscriptions. For example, if we were to allow a user to add just one listing, once they add it, there’s no mechanism to prevent them from utilizing the plan again.

2&3. Please note that our system works based on groups, not individual user selection. It automatically detects the currently logged-in user. If you could share a screenshot, it would help us better understand what you’re trying to achieve.

Thanks

Hi BillyBallo,

Thank you for your message.

You would typically need to:

1. Create a Custom Post Type or Meta Field: If you want to attach GPX files to listings, you can modify the `functions.php` file or use a plugin like CubeWP to create a custom field for GPX file uploads.

2. Modify Listing Templates: You’ll need to edit the single listing page template in your child theme to handle GPX file displays. You may need to use libraries like Leaflet or OpenLayers to parse and display the GPX data on a map.

3. JavaScript Integration: After uploading the GPX file, you can use JavaScript (like Leaflet.js) to visualize the GPX data as a route or path on maps.

Best regards,

Team Cridio

Hi BillyBallo,

Thank you for your message.

ListingPro doesn’t natively support GPX file uploads or functionality.

However, to add or manage GPX (GPS Exchange Format) files, custom coding will be required.

You can do this by editing the theme’s files or creating a custom plugin.

Best Regards,

Team Cridio

Hi designgo1,

Thanks for contacting us…!

You didn’t need to purchase a new license. Just deactivate the license for those old domains by going to its WP Admin dashboard. Then license will available to activate on your new site

Best Regards,

Team Cridio

Hi purge7,

Thank you for reaching out with your questions!

To clarify, importing the demo will not erase your existing content, posts, or images. The demo import process will simply add the demo content to your site without affecting your existing data. Your current posts and pages will remain intact.

If you have any other questions, feel free to ask!

Best regards,

Team Cridio

Hi kelvespires7723,

I hope you’re doing well!

Regarding your inquiry, we apologize as we haven’t tested the Crocoblock plugins, including JetEngine, with ListingPro.

We have primarily worked with CubeWP for custom post types, taxonomies, and meta fields, and can confidently recommend it for this purpose.

Since CubeWP is a tested and reliable solution, we suggest using it. If you decide to explore other plugins, feel free to share your experience with us.

Best regards,

Team Cridio

Hi hamzadebabi,

Thank you for bringing this to our attention!

To properly identify the issue, we’ll need to test it further.

Please create a ticket on https://help.listingprowp.com/ and include your WP Admin login details in the ticket.

Our tech team will then guide you through the next steps.

Thanks!

My licence has expired, what should I do ?

Please share your site WP Admin Login details along with your License and issue details on support@cridio.com

Then we will look into it and will guide you further in this regard

Thanks