52 comments found.
Hello. In your Construction Home Demo, there is a section that states, “Do you want to get estimation?” and the phone number to the right. The area to the left, the gray color side, how can I change this color? I see no option for it.
Hi, from elementor editor you can do it. Please check here https://prnt.sc/O7HfchaarX-o Thanks
Hello. Theme looks great but need some help. Ticket sent. Thanks
Hi, Thanks for asking. We will check and reply you. Thanks
No problem. It might be on Bluehost side, checking now
Ok sure. Thanks
I think i got it to work now. Was able to input purchase code and installing plugins. Sorry for the bother.
No problem at all. thanks for using our theme
Responded in ticket with a question please. Thanks.
Ok we are checking tickets. Thanks
Can you please help on how to link menu to section id. For one page site.
Did you make custom menu with link to section ID? Let me know or create ticket I will send you details. Thanks
Will do thanks.
Ticket submitted.
Ok, thanks
Hello,
I’m having a critical issue with the Elevate – Construction WordPress Theme. After updating WordPress and Elementor to their latest versions, my website breaks completely whenever the RT Elements plugin (included with the theme) is activated.
Here are the details:
Theme: Elevate – Construction WordPress Theme (version 2.2.5)
Plugin: RT Elements
WordPress: latest version
Elementor: latest version
Error message:
Fatal error: Uncaught Error: Class “Elementor\Core\Schemes\Typography” not found
After checking, it seems this happens because Elementor removed the class Core\Schemes\Typography starting from version 3.6, but RT Elements is still using that outdated reference.
Could you please let me know:
If there is an updated version of RT Elements compatible with the current Elementor and WordPress versions?
Or alternatively, which Elementor version you recommend using temporarily to avoid these errors?
Thank you very much for your help and support, Best regards,
I just saw the other comments and noticed that the issue was already fixed in the latest version of RT Elements. I’ve updated the plugin and everything is working fine again — thank you!
When I update to the newest version of Elementor (3.31.2) I get a critical error message and it breaks my site. If I deactivate RT Elements plugin it works, my RT Elements plugin is version 1.0.0 with no option to update it?
Please download it http://themewant.com/products/plugins/elevate/rt-elements.zip and install this one.
Thank you!
You are welcome
the theme is not working with the newest wordpress that is caused by this plugin, I cannot find any update of it Fatal error: Uncaught Error: Class “Elementor\Core\Schemes\Typography” not found
RT Elements Activate | Delete Theme core addon pluign.
Version 1.0.0
I submitted a ticket months ago and still haven’t received an answer. My support expired in the meantime. There is a bug on the Portfolio page. Details pages don’t work (they throw a 404). You have the same bug on the demo website. Please provide a solution.
Hello we don’t have any open ticket. May be reply go to spam. Login to your admin then goto settings -> permalink then save your permalink. Thanks
I already tried that. Resaving permalinks works but it also changes the Portfolio page. Originally, the Portfolio page was made with Elementor and RT Portfolio Grid widget. After resaving permalinks, the same page can no longer be edited with Elementor. The page changes to some sort of a blog page.
Please create ticket here https://reactheme.com/support
Ticket created.
We will check thanks
you have an issue once I update Elementor to version 3.28.4 The website crashed, I have to downgrade it to 3.25 to make site works normally even i update my theme to latest version
Please create ticket to our support we will check it. Thanks
your oil demo header is messed up
Please check now it was cache issue. Thanks
newest change logs?
We will add it. Normally we added new home page for oil industry. Thanks
My support has expired but the theme is currently showing only the preloader (the site never loads) even with ALL plugins deactivated except for the theme’s required ones. Any ideas on why that might be?
Hi, Download this plugin and install it https://themewant.com/products/plugins/elevate/rt-elements.zip your issues will be solved
For being one of the best technical teams at Themeforest; thank you so much for your patience and helpfulness.
Thanks a lot. Please try to rate us. Thanks again
Hi, where i can add Google Tag codes? There is not area on Theme Options?
You can use this plugin https://wordpress.org/plugins/duracelltomi-google-tag-manager/ next update we will add option for this. Thanks
Thank you very much. I need a mini support for my 2.site (2.license) thank you. #2155
Sure we will check. Thanks
Thank you ver much.
You are welcome
Hi, i need for support for 2155. Thanks.
Sure will check now
Hi, #2155 pls.
We regular checkup ticket and help you. Please wait and we will check. Thanks
Hi, i have a license issue. #2486 I need your support.
Will check.
Thank you, my sites settings are not working because of the redux settings. Could you please urgenlty support my 4 license. Thank you very much.
We will check
Hi, which cache plugin is the best for your theme? (desktop & mobile) Litespeed Cache or WP Rocket?
Rocket is always good but litespeed best if you are using litespeed server like hostinger.
what is new in the latest update? I do not see a change log for 2.1.7
Change logs added
After recent theme updates, our whole website is broken and the RT elements plugin is not working, when we activate it There has been a critical error on this website. this error comes when we deactivate the plugin website open but website theme is completely broken. Please help its our company website and its live.
You should update RT Elements plugin as well. If want help by us then create ticket we will check it. Thanks
The sale price was different 2 days ago, there was no discount. Why did you double the price?
It was price 59USD only BFCM it was 29USD. Now again it’s normal price. Thanks
There was no label as BFCM.
I was going to buy more license but the price has doubled. If there was a tag, I would buy it then.
I see Ok we will do sale it again from tomorrow for new year sale for 3-4 days. Thanks
Thank you very much
You can look now. We will keep 3-4 days. Thanks
I purchased for 3 license more. Thank you very much.
You are most welcome
Could you please make support team fast? I’m waiting for hours and same answers. I need your support thanks.
Sure, Thanks
A very aesthetic and flexible theme. Very useful and features are nice.
Every theme can be nice but what is important is the support service after purchase. reacthemes support team is very good, helpful and fast. Thanks for prioritizing satisfaction not money.
I regretted not trying reacthemes products before because I was very satisfied. I recommend it to everyone.
Thanks a lot
Hello, i need support for mobile issue. Could you please look to tickets? Thanks.
Sure, we will check it. Thanks
Thank you for supports.
You are welcome
Hi, how can i create sticky footer? And how can i edit sticky header? There is not option to edit it. Ticket ID: #2155
I will check it and reply you. But we don’t have sticky footer option now. Thanks
Hello, it the theme Is it compatible with:
Loco Translate Lite Speed Cache WP Rocket
I need info. Thanks.
Yes, all three plugins are compatible. Thanks
I purchased thanks.
Thanks
I’m installing on demo but i want to use the other demos elementor part. Is this possible? Example i want to use 2.demos slider, 3.demos protfolio part…etc
All widgets included you can just add and also you can assign just slider as well. Thanks
Hİ, i installed demo but i can’t see the enginering demo page?
We have all separate demo. Which demo you imported? If you need engineering home page we can provide elementor template. Thanks
Hello, thank you for your supports but it is very slow. Could you please support most fastly? I ‘m still waiting for tickets. #2141 and #2155. And they are important issues.
Ok we will check
Hello i try use different language with wpml plugin. How i can use different header for different language? https://prnt.sc/HOnsIkStqP7_ for example here, i need change here for different language pages.
Can you please create ticket to our support? So we can better help you. Thanks
Hello, I bought your theme and I am editing it, but there is no area for services in the theme admin panel. Where do we add and edit services?
https://prnt.sc/tELfG0QANvlRWe managed services using pages so you can directly edit services under pages. Please check. Thanks for asking.
i saw thank you for very fast answer.
You are most welcome
