48 comments found.
Uncaught TypeError: can’t access property “top”, $(...).offset() is undefined windowLoadInit https://yellow-crab-659804.hostingersite.com/wp-content/themes/werfy/js/main.js?ver=1.3.0:1806 <anonymous> https://yellow-crab-659804.hostingersite.com/wp-content/themes/werfy/js/main.js?ver=1.3.0:2118 jQuery 2 main.js:1806:50 windowLoadInit https://yellow-crab-659804.hostingersite.com/wp-content/themes/werfy/js/main.js?ver=1.3.0:1806 <anonymous> https://yellow-crab-659804.hostingersite.com/wp-content/themes/werfy/js/main.js?ver=1.3.0:2118 jQuery 2
This WordPress error occurs right after installation. It gets stuck on “overload,” I believe during loading, and then it doesn’t go away, preventing me from working.
PHP version 8.4
Hello, thank you for purchasing our product. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016355 with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We will activate debug mode and fix all your issues.
Best Regards!
When I install the theme, a green bar appears saying “(Extensions settings successfully saved.)” and it doesn’t go away.
It appears when I’m logged into WordPress, but it’s normal when I’m not logged in.
Could it be an error or a plugin configuration issue that came with the theme?
Hello, thank you for purchasing our product. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016355 with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We will activate debug mode and fix all your issues.
Best Regards!
I’m having trouble importing the theme content (pages) to create a base content. The documentation doesn’t adequately provide the path to import the example pages; it only imports the WooCommerce (shop) pages. Is there any updated information?
Hi there! First, please extract the theme package you downloaded using any ZIP software. Upload the theme file (e.g., werfy.zip – the file name corresponds to the theme’s name) via the WordPress Dashboard: Appearance → Themes → Add New → Upload Theme: http://prntscr.com/w7v4ck Click “Install,” and then activate your theme. Next, install and activate all required plugins. You can check the detailed steps in our video tutorial here: https://webdesign-finder.com/docs/werfy/documentation_theme/index.html After activating the plugins, navigate to WP Dashboard → Tools → Demo Content Install → Install. Attention: The demo content installation process will overwrite all your current content. Check your content on the front end after the demo content installation process is complete and activate child theme. If these steps do not resolve your issue, please submit a private ticket here: https://mwtemplates.ticksy.com/submit/#100016355, and we will assist you. Best regards!
I need to know how to edit the homepage, specifically the sections, Im no able to edit Our Little History text for example.
Hello, Dear Customer! Thank you for your question. We have replied you in the ticket # mwtemplates.ticksy.com/ticket/4145932/ Best regards!
Hello! My client provides services to foreign clients here in Brazil, so the website must support several different languages. Is it possible to change the website language in real time, to English or Spanish? With a button?
Hello, Dear Customer! Yes, it possible to add such functionality via premium plugins such as WPML or free plugins like TranslatePress or Polylang. Such plugins as https://wordpress.org/plugins/gtranslate/ and https://wordpress.org/plugins/weglot/ are also available. Best Regards!
Hi before to buy the template I would like to test it in order to show a customisation to my customer. Is there the possibility to have a trial license for a limited time or something like that?
Hello, Dear Customer! Thank you for your questions. Please read our documentation and watch video tutorials here: https://webdesign-finder.com/docs/werfy/documentation_theme/index.html Pay your attention at the following topics: How to edit content, Customizer options/ The theme includes 2 demo-contents: https://webdesign-finder.com/werfy/ and https://webdesign-finder.com/werfy-shop/ ans flexible drag’n’drop builder. If you have further questions – just ask us. Best Regards!
Dear author,
We are IWAVE and bought this template for our website. However, we found out that this template is not useable for our “Shopify” website build-up but for “workpress”.
Could you help us to refund the product? Best, Shuang
Hello, Dear Customer! Thank you for your message. Please read our reply in refund request. Best Regards!
hi, i am uploading the theme but it is not working with wordpress 6.6 verion
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016355 and we will assist you. Best Regards!
Hi, I have a problem with the menu on mobile version.
When I click on menu, it turns white background preventing to navigate the site
Hello, Dear Customer! Thank you for your message. Please mail us at modernwebtemplates.com@gmail.com with the description of this issue and our team will assist you. Best Regards!
Hello , while installing the plugin i got an issue with two plugins: AccessPress Social Counter Unyson
Am getting error :Something went wrong with the plugin API. Please advise.
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016355 or email us directly at modernwebtemplates.com@gmail.com and our team will assist you with all questions. Best Regards!
website pagespeed is it good ?
Hello, Dear Customer. Thank your for your message. We can help to run website faster if you need. If you have any technical requests or need help – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016355 or email directly at modernwebtemplates.com@gmail.com Our team will assist you with great pleasure. Best Regards!
The theme color scheme doesn’t appears where it is suppose to. How can I make it appear to change de colors because it has been impossible to change them. I search in the documentation an saw the videos, but in my website doesn’t appear anything where the Customizer Options video in the documentation says.
Hello, Dear Customer! Thank you for your questions. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016355 with the description of your request and our team will assist you with great pleasure. Best Regards!
Hello. Thanks for your beautiful theme ! Can you tell me how to change the lenght of excerpt for the team section : into my homepage i cannot change that… This is my website, https://bft-guiding.com/
Hello, Dear Customer! Thank you for your question. If you want to reduce/increase a length of excerpt for posts at blog page, please install this plugin: https://wordpress.org/plugins/advanced-excerpt/ Then click WP Dashboard => Settings = > Excerpt and reduce or increase Excerpt Length Words parameter. Save changes and check result at front-end. If you need any further help – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016355 Best Regards!
Does the template work on the latest Wordpress?
Hello, Dear Customer! Thank you for your message. Yes, our theme works fine with the latest WordPress versions. If any issue occurs – our team resolves and provides customers with full assistance. Best Regards!
Hello,
i am trying to install the required plugins for the website and when i try to install AccessPress Social Counter plugin it says: “Something went wrong with the plugin API.” What is the solution for it?
Hello, Dear Customer! Thank you for your message. Sure, please download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Does this template support multiple languages?
Hello, Dear Customer. Yes, our theme compatible with such plugins as Translatepress and Polylang. If you have further questions – please ask us. Best Regards!
Hello, I am using werfy theme, on my website ptownwatersports.com.
I don’t find any way to change the text or link of the “Book a Lesson” button in the services in the homepage. Can you please show me how to do that? Cause in documention there is nothing
Hello, Dear Customer! We’ve replied you in the ticket # https://mwtemplates.ticksy.com/ticket/3064335/ Please check. Best Regards!
Hi Suport team,
The theme is taking long time to load, Do you have any suggestion? how can we improve the speed of it?
Hello, Dear Customer! Here is the simple and powerful recipe to increase your website speed:
1. Use WP Fastest Cache plugin with the following settings: https://prnt.sc/slnb98
2. Connect WP Fastest Cache with CDN Cloudflare network: https://prnt.sc/slnc5v These steps will significantly increase website’s speed and performance. Best Regards!
Thanks a lot.
You are welcome! 
Hi! I just wanted to know how could I translate/ change the text “booking a lesson” from services carousel there is no option and how could I translate “Continue Shopping” button from cart. Can’t find it anywhere in WPML or Loco.
Thank you!
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hi, I need to fix two items: 1 I have to modify the Button name in the Services Carousel widget that appear in home page. How can I do it? 2 In the same widget Services appear with category labels that are linked to category pages but I don’t want that users look at these pages, is it possible to hide them?
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com with the description of your issue and we will assist you with great pleasure. Also, attach several screenshots of your request. Best Regards!
