66 comments found.
mobile menu doesn’t show same items as desktop.
revosports.com.au
Hi mate,
Please send your request with pictures of the problem you are experiencing to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
I need the template in html Css and JS
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
May I know how to update the logo in the top of home page.
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
I bought your theme. Question, can you help me install your theme on my profile? How much will it cost?
Hi mate,
You can create other pages easily, please see the instructions here: https://help.shopify.com/en/manual/online-store/themes/theme-structure/templates#create-a-new-templateAlso, you can view online guides/video guides. It has detailed instructions about the pages you want. You can also try with apps: https://apps.shopify.com/search?q=import%20demo
If not, we provide a service to install it exactly like our demo. We think the cost of $95 USD is reasonable for the work which we install exactly like our demo for you. If you agree, Let’s give us costs in our Paypal account: engotheme@gmail.com Note: You should use this payment method to transfers to us: http://prntscr.com/a6syeq or http://prntscr.com/a6tiyz (Paypal old interface) So we can receive enough money which you transfers
Kind regards!
Hi, i want to add more section into Product page, but there is no option to add more sections. For example product video section, feature images etc
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
Here is the purchase code: 898c044e-64e4-4aaa-a6ed-c970a518457b
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi, I bought Mipet theme but while uploading it shows an error that “file does not contain a valid theme”
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
I haven’t purchased it yet but i need to get required info before purchasing. kindly provide me with detailed information. Theme Link Technical Aspects: Shopify Compatibility: Is the theme specifically built for Shopify and compatible with your Shopify version, if Shopify got updated, do you maintain the theme side by side? Mobile Responsiveness: Does the theme look good and function smoothly on all devices, especially mobile phones and tablets? Loading Speed: Is the theme optimized for fast loading times, which is crucial for SEO and user experience? Code Quality and Updates: Does the theme have clean, well-documented code and a history of regular updates to ensure compatibility and security? 3rd party apps & Plugins: Is the theme optimized for 3rd party app/ plugin integration?
Looking Forward to hearing from you.
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hi, I am going to establish a pet shop, So I need to get clarity on some points about “Mipet – pets shop theme. Please find below my queries. Theme Link Technical Aspects: Shopify Compatibility: Is the theme specifically built for Shopify and compatible with your Shopify version, if Shopify got updated, do you maintain the theme side by side? Mobile Responsiveness: Does the theme look good and function smoothly on all devices, especially mobile phones and tablets? Loading Speed: Is the theme optimized for fast loading times, which is crucial for SEO and user experience? Code Quality and Updates: Does the theme have clean, well-documented code and a history of regular updates to ensure compatibility and security? 3rd party apps & Plugins: Is the theme optimized for 3rd party app/ plugin integration?
Looking Forward to hearing from you.
Thank you
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hello, I bought your Mipet theme a few days ago and I can’t seem to display the collection descriptions when I’m on the collection page. How can I get the description to appear at the bottom of the page? It’s very important for good SEO to have this description. Thanks in advance.
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
We are planning to purchase the theme. can you provide a demo downloadable theme for use to play around with it? We are good with watermarks and all. We just need to download the unpurchase theme. Thank you
Hi mate,
Sales policy of Themeforest marketplace doesn’t feature pre-experience with source files.
You can watch and experience our demo carefully: http://preview.themeforest.net/item/mipet-pets-shop-responsive-shopify-theme/full_screen_preview/28504987?_ga=2.185928169.1340913162.1690255253-1216437022.1676997232The theme’s features are also listed in detail in the description.
Thanks for your interested in our products.
It really is a very wonderful theme. Hope you will buy Mipet Theme and become a our dear client 
We believe you will be satisfied
Kind regards!
Hello, I would liketo know how difficult is to set up the webshop, is it drag and drop solution or i need to have some programing knowledge, i have no lot experience doing it but also can not find none of the videos about setting up your template at youtube.
Thank you for reply.
Best regards, Sonja
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hi, I’m hoping to get an email, phone number or WhatsApp chat for the author of Mippet. We have a question about the code. Thanks!
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello Dear Author ,
We have bought this theme from you and facing few issues. The id we bought theme from you is Ms.Shari.
The theme support is till October so please reply us .
regards, shumaila
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hey there,
We have responded and sent the code with screenshots, but there has been no response from you for more than 48 hours,
We are waiting for your response as our link is down.
Regards,
Shumaila
Hi mate,
We have responded to your email (24h).
You can check your email!
Kind regards!
Hey Engo ,
We have not received any reply so far . We have requested multiple times to send us the collaborator access request but so far no luck. Kindly provide us any contact number or live chat email id so we can contact .
thank you so much
Hi mate,
Your email has been responded to a few days ago. Did you receive it? If not, please send your support request via: engotheme@gmail.com We will check it for you!
Kind regards!
Purchased Mipet Theme yesterday but having issues with the logo (keeps showing original MiPet Logo) won’t update and can’t get External/Affiliate Metafields to function as per instructions but no changes occur!
Some instructions are outdated especially for Metafield Guru App in Shopify.
Ok, I solved the logo problem but can you assist with External / Affiliate Metafields I am doing as per instructions but doesn’t remove the add to cart or buy it now box in the product page. Have tried to apply both to variations and product but not working. Can I use the native metafields in Shopify 2.0 or need to use Metafield Guru? Instructions are outdated you provided. Thanks
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Thanks, I have solved the issue now. All good!
Hello, We recently added your theme on Shopify store and we are facing issue when we try to reset the password. It says they didnt find the account but it does exists under customers. Found same issue on your demo store as well. Please help us fix it at earliest.
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
hy when i try to put the template in shopify a got this message : zip does not contain a valid theme: missing template “layout/theme.liquid” Can you help me ?
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi I am trying to upload this theme into my Shopify but it keeps giving me this error:
zip does not contain a valid theme: missing template “layout/theme.liquid”
Please help?
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
We have recently purchased your “Mipet – Pets Shop Responsive Shopify Theme” from themeforest and one of the reasons to purchase it was that it states its version is Shopify 2.0.
But unfortunately the zip file that we received is of version 1.0. All 5 themes that were provided in the zip source file are of older versions and we need the upgraded version files. It would be great if you can share them with us over this email itself so that we can continue with the development of our store.
Hi mate,
No problem! It is auto compatible with Shopify 2.0.
You can see Customize has changed and it works fine.
Also, v1.0.0 is the version of the theme, not the Shopify version.
Kind regards!
Thanks for the update. There are still few more queries from our side and it would be great if you can help us with it: - How to integrate the filters of Shopify 2.0 under navigation as you just mentioned the theme is compatible with Shopify 2.0. - Also how do we add Metafield provided under Shopify 2.0 on our Product page.
Hi mate,
- Filter Navigations: do not supports. only filter by tags.
- Metafield: you can use any app or contact Shopify support for the best support: https://apps.shopify.com/search?q=filterKind regards!
HI, How and where do i edit the mail that pops out?
When I preview my page it flashes out and just disappear.
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
pls check gmail from doggieanxietygone@gmail.com with a subject name as “Subscription mail does not pop out”
Hi mate,
We have not received any email from you yet: doggieanxietygone@gmail.com
You can check again.
Kind regards!
I resend it again pls check Thank you!
Hi mate,
We have not received your email yet: doggieanxietygone@gmail.com
Please check again or send us a new email from another email address.
Kind regards!
i resent using this email : Jeffrey25382800@gmail.com (i u still can’t see my email can u message me via doggieanxietygone@gmail.com so i can reply u on gmail)
