666 comments found.
Hi, is it possible to half half days on the calendar? As in check-out at 10am, and the same day have a next booking check-in at 3pm.
As the calendar is now, we always lose another day, as the system does not recognize the check-in and check-out.
how to make more elements (Room Services, Additional Services, .. ) we want more such as: Kitchen service, Included, excluded as a element, so we can have Gas and Electricity beeing included in the rent, etc.. thx 
Services can be managed under Eagle Booking > Services
For any further details, please refer to our documentation here https://docs.eagle-booking.com/kb/new-service/
Best Regards,
Eagle Themes
I don’t need explanation about services—I know how to do this. However, we need more “elements” to create different headings to better organize the services in different parts. Currently, there are only two elements: Room Services and Additional Services in which we can put the free or payable services, and isn’t enough.
e.g. Room Service, Kitchen service, Room service etc.. could be added.
Hello, can I get a demo access of the backend to see what features exist for the hotel manager?
Hello,
You can test the booking system backend here https://testdrive.eagle-booking.com/
Best Regards,
Eagle Themes
Hi, we’re replacing our website URL, all went good, except from the booking form on the homepage revslider. It does not show and shows the code only: : [eb_search_form branches=”true”]. Why is this and how to fix?
Hello,
For any support request please renew your support and open a support ticket using the support tab.
The comments section is for presale questions only.
Best Regards,
Eagle Themes
Strange—this was working fine before but suddenly stopped, and now we’re required to renew our support? That seems questionable. After researching online, it appears that all websites using this theme are experiencing the same issue. Even after adding the new demo, it is not working properly—certain parts are missing or not functioning correctly, RevSlider isn’t working, gradients aren’t displaying, and other elements are malfunctioning.
Hello, I use booking.com and expedia for my booking, is there i where i can sync both online travel agencies with the eagle booking?
Hello,
Please refer to our documentation here https://docs.eagle-booking.com/kb/how-to-synchronize-bookings/
If you have any further request please renew your support and open a support ticket using the support tab.
Best Regards,
Eagle Themes
Can you also help with custom modifications and whats the cost
and also is there a way to price the rooms with decimals say 19.50? its not allowing its just say to run up 20.00 or down 19.00
Hi, I’ve bought the theme and used for some years now. Did you plan any updates soon? I have some problems with WPBakery in my Homepage. it doesn’t save any changes i made and doesn t show all the columns in the admin areea. Have you any suggestion?
Kind regards,
Cristina
*all the rows with column
Hello,
I can’t see any “purchased” badge on your account. If you’ve already purchased our theme, please confirm your purchase by using the account where the theme was purchased.
Best Regards,
Eagle Themes
Hello,
I didn’t use the theme for a long time, and now it’s saying that it’s in use on another domain when I’m trying to insert the activation code, even though it’s not true. Can you help me with this issue?
Your key has been installed on another domain(box2504.temp.domains/~andreej3)
Hello,
I have reset your license, and you can now activate it on your new installation/domain.
Best Regards,
Eagle Themes
I am trying to add gallery images – I am adding all images in the same size but images are not appearing on the page.
Hello,
We just answered your support ticket.
Best Regards,
Eagle Themes
Where did you answered my query?
Any update on this?
For any support request please use the support tab. We do NOT provide support via the comments section.
Hello,
First of all I would like to mention that this is a great booking engine + theme and I am really glad that I purchased that produt. Thank you!
Despite all great features there is unfortunately one big disadvantage of the booking engine. It seems like only one number can be entered in the min. booking nights and this number is valid for the whole year.
Is this assumption correct or is there maybe any hidden option?
From a hotel/apartment management perspective it is crucial that the min. booking nights can be adjusted based on season. It would be great to add this option into the exceptions tab of the booking engine in order to add it later-on as exception into the room. With the custom price (season price) and block dates it is possible.
Maybe this option could be activated/enabled in the future Update?
I am looking forward to your feedback!
Hello,
We just answered your support ticket.
Best Regards,
Eagle Themes
pre-sale question: after the first year, have i to pay every year for the Eagle booking system?
Hello,
No, you don’t have to pay for any plugin.
All plugins are included in the theme and you are free to use them as long as you use our theme.
Let me know if you have any further questions.
Best Regards,
Eagle Themes
Hello People of Zante: I was able to leave a support message this morning for you on your support site, however, just now as I wanted to check status – your support site has become inaccessible(?). Do we need to resubmit our query here or is this a temporary issue? Look forward to your reply.
Hello,
We just answered your support ticket.
Also, our support center is working as usually. If you still face any issue, please let us know.
Best Regards,
Eagle Themes
Hello there, i have a problem with the builder WPBakery, it impossible update or edit any post. How can i solve this? I kindly appreciate your help and suport
Hello,
for any support request, please renew your support and open a support ticket using the support tab.
Best Regards,
Eagle Themes
Hi,
i have a problem with the builder WPBakery, it freeze just on the home page impossible to edit anything….
i’ll renew licence support but impossible to create tickets on https://support.eagle-themes.com....
Thanks for help
Hello,
We just answered your support ticket.
Best Regards,
Eagle Themes
Can i use this for multi hotel booking like booking.com?
Hello,
Zante is designed for single hotels including branches, so no you can’t use it for multiple hotels.
Best Regards,
Eagle Themes
also i would like to ask if during booking sychronization, the higher prices of the other two systems (booking.com & airbnb) will overwrite tthe lower prices at the website and vise versa. thank you!
Hello,
Please refer to our documentation about the iCal Sync here https://docs.eagle-booking.com/kb/how-to-synchronize-bookings/
The calendar synchronization syncs only reservations and not prices or any other details.
For any further support request, please use the support tab.
Best Regards,
Eagle Themes
one client has an important question. Is it possible to sychronize bookings from your booking system with booking.com and aribnb.com the same time automatically without importing files? if not, there is any external system like webhotelier that supports the automatic sychronization? Thank you in advance
Can i use Elementor on this theme?
Still waiting for response
Hello,
Our response time is up to 2 business days as noted on the Support tab.
Zante is built based on WPBakery Page Builder as noted in the “Compatible With” section by Envato. So no you can’t use Elementor.
Best Regards,
Eagle Themes
Hi , just downloaded all files however, cannot see the ’ Demo Content’ folder – can you please provide ? I am stuck without it ( as i m getting error on Zante -> Dashboard -> Import option) . Can you please provide me the demo content folder?
Hello,
We just answered your support ticket.
Best Regards,
Eagle Themes
Yes – thanks
Hello,
Does theme compatible with WebHotelier (external booking engine) ?
Thank you
Hello,
We’ve already few customers using WebHotelier without any problem.
Our booking plugin provides 2 options.
1. Redirect your customers from your website to WebHotelier system and the reservation will be proceeded through their system.
Documentation: https://docs.eagle-booking.com/kb/booking-settings/#custom-for-developers
2. Import/Export (sync) reservations using iCal if they support that.
Documentation: https://docs.eagle-booking.com/kb/how-to-synchronize-bookings/
Let us know if you have any further questions
Best Regards,
Eagle Themes
Hello mates, i have submited a ticket (11397) 4 days ago, can you answer? Thanks
