10529 comments found.
I hope this message finds you well. I am currently using your template (29 – Dubai Real Estate) and I would like to change the background image behind the search bar on the homepage, as shown in the attached screenshot.
Could you please guide me on how to replace this image with one of my own? I would appreciate detailed instructions on where I can locate the settings or files related to this section, and if there are any specific image dimensions or formats that are recommended.
Thank you for your assistance, and I look forward to your guidance on this.
Dear,
I would like to bring to your attention that the ‘PURCHASED’ tag is currently not associated with your account.
Should your client have procured this theme, kindly request the purchase code from them. It is imperative that this code be used when initiating communication with our support team through our designated support platform.
For premium support, please follow this link: Premium Support .
Thank you for your attention to this matter.
Best regards,
Unable to load a photo with front end form to create and ads. It says “javascript:;” I cannot create a support question for this bug !!!!! Seems like the form is calling a css class : /wp-content/themes/realty/style.css WHat is this ? What is realty ?
Realty is not our theme, you are using some other theme. Our theme is Houzez
Yes i know. But realty edits the plugin MCS on the fly that you incoporated to your theme
MLS on Fly is also third party plugin, you can contact it’s support at https://support.realtyna.com/
hello everyone.
Surprisingly header and footer are disappear from every pages of my website except services and articles pages. As far as my settings concern all are fine.
Is this because of any technical glitch or problem with Houzez theme???
Our team checking your ticket
Headers & footer working. Also check you ticket, our team replied.
When application release?
“May I ask if the map and information on the website layout can switch positions? Where can this be configured?”
website: https://doublepepole.com.tw/with-half-map/
link: https://drive.google.com/file/d/14rP87yP-c6-P4KABGPVEnsxcNJ-5ld5N/view?usp=sharing
Please contact on support forum, they guide you.
Hello, I was wondering if it would be possible to try out the theme before making a purchase. Thank you!
Contact via pre-sale contact form at https://houzez.co at bottom right.
Hello, The “Choose Theme” button on your support page is not working. https://favethemes.zendesk.com/hc/en-us/requests/new Thank you.
It working
Hello there, I would like to ask a few questions regarding the theme before making a purchase.
1- Can I integrate an external gateway ? 2- Can I integrate an external OTP service?
Thank you .
Yes, you can integrate
Since the recent updates, the property image lightbox does not show when you click property images. Please look into this to fix it.
It working, you need to clear cache and check. If still not work on your site then send website link and login on support forum, our team will check site settings.
When you click the property image and look at the console, this is the error in console. custom.js:536 Uncaught TypeError: Cannot read properties of null (reading ‘split’) at parseThumbnailElements (custom.js:536:56) at openPhotoSwipe (custom.js:648:21) at HTMLDivElement.onThumbnailsClick (custom.js:609:17)
The photos wipe js is broken, your engineers can look more into it.
Send us site link and admin login, we check settings.
If I set the gallery pop up to Houzez Builtin, the light box works but once I change to Photo swipe, it doesn’t work and then returns the error above in the console.
I know it is not a settings issue from my application. The Photo swipe Js is broken from the console error.
“From the console error return message”, it is evident that the photswipe Js is broken. And this issue started after recent theme updates.
Please send us link and admin login on support forum so we can check it.
You can visit www.naijalandlord.com to duplicate this fault. The photoswipe light box does not work.
I am not comfortable giving anybody access to my application admin page. I do love your theme, I will eventually switch to Houzez Builtin light box option for property image gallery.
And I will await until this bug is fixed possibly in future updates.
It is not possible for us to give site issue until you reach support team and give them site access.
What is the minimum ram
1GB
It was fixed and new version released few months ago, you just need to update to latest version.
Is it possible to create custom tabs on a property page with a custom name and custom content instead of the ones that exist in the demo?
You can do using Houzez Theme Builder
Hello,
I want to build a site where agents can sign up and pay a subscription to list their properties. However, the site will be visible for anyone looking to buy a property and wanting to contact the agents for more information, arrange a viewing etc.
Please let me know what licence is needed.
Many thanks,
You can use regular license
brilliant, thank you
Hi, is it possible to edit the theme code without having problems with the license? For example, if I want to modify the control panel to improve the customer experience
Yes, you can edit
Hello, is it possible to delete/hide the account role module when the account opened is for a buyer?
You can do in admin panel under Theme Options -> login & register
Geolocation doesn’t work!
Google’s location search engine on the map does not work, I Contact support team and the answer is the same as how to create an Ad and follow the steps, I already know that and I did it again as they told me and it is the same it does not work Google’s location search engine.
You have to download a demo, install it and try it by creating new Ads, that way you will see that it doesn’t work, that is, you put the city, the state, the country and it doesn’t appear on the map, I also changed the Ads to new locations and they disappeared, they are no longer on the map.
Google’s location search engine does not work in the search results. It shows you properties in all cities and states. Please solve this problem urgently. I thought you would solve this in this latest update. however. You didn’t solve it. I’m waiting a long time.
Can you send me your ticket ID?
This is the number 114911
Our team replied you on October 3 and you replied back on October 10, please wait our team checking it and get back to you
I’ve noticed that the “houzez-iconfont” included in the Houzez theme is causing performance issues on my website. The font appears to be quite heavy, which is slowing down the page load time, impacting the user experience. I would greatly appreciate it if you could investigate this issue, as it directly affects the performance of websites using the Houzez theme. Thanks.
My website is broken in mobile layout. Can you fix the problem ?
website: https://doublepepole.com.tw/with-half-map/
link: https://drive.google.com/drive/folders/1utDoVIEhgvE70rVJsvTdDrCKgiS-n-Kc?usp=drive_link
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I have already filled out the form. Please help me resolve the issue. Thank you!
what is your ticket ID?
I have already filled out the application form. Where can I find the ticket ID?
You will get email with your ID
Approximately when will this be available? You answered a few weeks ago:
favethemes: We will add new grid/list version with these details. We are also developing grid/list builder where you will be able to design your own grid/list with all these details.
My question was: A suggestion for future updates. It would be useful and graphically better if the agency logo and/or the agent’s picture were also displayed in the “list or grid view information on the listing pages”. Like on other professional real estate sites: https://prnt.sc/CR5BLiMIrGBH
Hello,
1) How do you make specific settings for each Property type? For example, for Villas ,bed Rooms, and all is fine. But Its showing bedrooms in case of Lands or commercial properties/office spaces. Each type should have its own specific features.
2) How can I use dropdown instead of Price prefix or Area Prefix? I want to have default options set by us instead of customers typing them.
3) How to create a mega menu?
I have raised a support ticket 48 hours and no reply till now.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I have already created ticket #115435
