2289 comments found.
“templates_request_error” it’s frustrating. Any luck to fix this? I need to make my site up and running but can’t do anything.
Hi there,
Thank you for bringing this to our attention. Our development team is currently investigating the issue thoroughly. We will keep you updated and notify you as soon as we have a solution.
We appreciate your patience and understanding.
Best regards,
The Liquid Themes Team
Hi there,
Thank you for reaching out. It looks like the documentation article you provided is for the AI Hub theme, not Hub. 
For the correct documentation on Hub, please refer to this article: Hub Elementor Header Options.
Best regards,
The Liquid Themes Team
hi, SOS the below demo is not working!!!
https://beauty.liquid-themes.com/also pls tell me if the “Booking Hub” can acccept payments via Woocommerce!
Thanks!
Hi there,
Thank you for bringing this to our attention. We will review the Beauty demo and address the issue promptly.
Regarding the BookingHub plugin, we regret to inform you that it currently does not support payment processing.
Best regards,
The Liquid Themes Team
Anyone find a solution for “templates_request_error” when importing any page or block? Very frustrating, can’t build the site and it’s causing delays to my work!
Hi there,
Thank you for bringing this to our attention. Our development team is currently investigating the issue thoroughly. We will keep you updated and notify you as soon as we have a solution.
We appreciate your patience and understanding.
Best regards,
The Liquid Themes Team
Can’t import elementor templates from hub collection,
an_error_occurred templates_request_error undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined. undefined.
Hi there,
Thank you for bringing this to our attention. Our development team is currently investigating the issue thoroughly. We will keep you updated and notify you as soon as we have a solution.
We appreciate your patience and understanding.
Best regards,
The Liquid Themes Team
Hi! I´m thinking on buting your theme but I have some questions: 1. Hub comes with an own visual editor or do you use Elementor?; 2. In case it is Elementor, is it the pro or the free version?; 3. I saw that WPBakery is bundled. So, are the demos fully compatible with Bakery and Elementor? Thanks!
Hi there,
Thank you for your interest in Hub! Here are the answers to your questions:
- Hub supports both WP Bakery and Elementor. You can choose either one based on your preference.
- You don’t need Elementor Pro. The free version is sufficient as our theme includes most of the features offered by Elementor Pro.
- Most of our demos are compatible with both WP Bakery and Elementor.
If you have any further questions or need additional assistance, feel free to reach out!
Best regards,
The Liquid Themes Team
Error Occurred in Elementor with Hub Theme
I am experiencing an issue while trying to add a block in Elementor with the Hub theme. An error message appears stating:
“An error occurred: templates_request_error” followed by multiple instances of “undefined.”
I have tried clearing my browser cache, deactivating other plugins, and ensuring that both Elementor and the Hub theme are updated to the latest versions. Additionally, I checked my PHP memory limit, but the issue persists.
Could anyone provide insights or solutions to resolve this error?
Thank you!
Hi there,
Thank you for bringing this to our attention. Our development team is currently investigating the issue thoroughly. We will keep you updated and notify you as soon as we have a solution.
We appreciate your patience and understanding.
Best regards,
The Liquid Themes Team
Hi, following the update of Elementor and Pro there’s now a huge problem with mobile menu. Please check the issue by yourself and let us know how to fix that. It’s not specific to a website but global.
Hi there,
Our development team is currently investigating the issue. If we identify any problems with our theme, we will release an update. Thank you for your patience.
Hi, did you found how to fix the mentioned issue (mobile menu) with elementor new version ?
Hi, is your theme working with Elementor after the latest update? I’ve installed several demos, but still nothing, just loading as if Elementor isn’t working with this theme at all. I currently have Elementor version 3.25.3
Hi there,
Our development team is currently investigating the issue. If we identify any problems with our theme, we will release an update. Thank you for your patience.
Please resolve the Elementor compatibility issue with my website’s theme. My business website has been down for the past two days, and I’m unsure of the cause. Whenever I update the Elementor plugin, the site content crashes. I’ve already submitted a support ticket, so I would appreciate a prompt response
Hi there,
Our agents will respond to your ticket as soon as possible. Commenting here won’t speed up the process, so there’s no need to comment after creating the ticket. Thank you for your understanding.
Best regards,
The LiquidThemes Team
dear commenting is not the write way i know that, but i trust the theme and convert my active bunsiess website to hub, but your support email response me after 30 hours, kindly fix the elementor issue or update your code to compatibile with elementor
I understand your concerns. Our development team is currently investigating the issue. If we identify any problems with our theme, we will release an update. Thank you for your patience.
Guys, why isn’t the dummy content loading? How do I fix that?
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Hi,
I’m facing some issues I don’t know why it happens please have a look.
1. After importing theme header and footer not showing. 2. In product I want to create custom product page with Elementor in last week it works fine but yesterday I have login and I have seen this issue.
Remember all issues I’m facing from yesterday please have a look.
Ticket #41315 but no response yet.
Thanks
Hi there,
Thank you for your patience. Our response was delayed due to the weekend, but now that we’re back, one of my colleagues will be reviewing your ticket shortly.
Hi, how do i deactivate the theme? i changed my mind about using it
Hello,
To proceed, please create a ticket. We will then deregister your license from your site. https://liquidthemes.freshdesk.com/support/tickets/new
How do I set up my description toy for the main Blog page?
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Friends, I want to translate a topic, where exactly can I find the lazyk file? The languages folder is empty
I’ve already figured it out.
Glad to hear that!
Hub Elementor Addons is not compatible with Elementor versions 3.24.6 and later.
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Great theme, please start providing multiple license deals. Will consider using it as the main agency template if you can provide a decent value.
Cheers!
Hi there,
It’s great to know you’re enjoying our theme!
Unfortunately, we are not allowed to make discounts for bulk purchases due to the Envato License Policy. We appreciate your understanding.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi
Love the theme – looks amazing. Just wish the quality was maintained on blog functionality as its lacking 
Two questions you can help with.
1. For blog posts can you use the liquid portfolio list style and formatting so it show blog posts and not portfolio posts?
2. I have migrated my website and had featured images on each post …. But these images are now either too big and show only a section of the featured image on the post lists or it is too small and therefore the table is no longer aligned. Is there any way to make sure all images on lists are automatically resized to fit the space like I had on my previous theme?
Thank you
Hi there,
It’s great to know you’re enjoying our theme!
1- Unfortunately, it’s currently not possible.
2- Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Best regards,
Liquid Themes Team
I need to install the theme on a wordpress multi-site. There are a few products for the same company, but we need to make a separate domain for every product, so we will need to use the theme for about five domains. Is the regular license enough?
Hi there,
Since you will create 5 different end-user websites, you need to buy 5 regular licenses.
Because according to Envato policy, one license only covers one end-user website – https://imgur.com/VQhmPZ0
Hello,
I use (newest verson of) the HUB Theme with Elementor and the Dark Photography Content. The logo doesn´t appear on the site. The documentation show me a path that doesn´t exist.
How can I fix the problem?
Thank you Ute
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Best regards,
Liquid Themes Team
