23249 comments found.
hello! can the web code run on php 8 now?
Hello, @alexpeterlong,
Yes, the latest version of Porto WordPress is fully compatible with PHP version 8, and you can use it.
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but when i switch to php8 to use it it says fatal error. And my hosting provider says incompatible.
Hello, @alexpeterlong,
No, it’s not an issue on my end. I’m currently running PHP version 8.2 on my test site, and it’s working perfectly. We need to investigate your situation further. Please reach out to us through our support system and provide your site’s WP Admin URL and credentials, so we can take a look and assist you.
Regards, P-THEMES.
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After updating to 7.2.8 from 7.1.15. something happened on my site, i dont change anyting l just update and….
WPML Language Switcher do not show on my header dekstop only, (mobile works) , it’s a bug?
Hello, @meills,
Could you please reach out to us through our support system? If you could provide your site’s WP Admin URL and credentials, we’ll be able to take a closer look and assist you. Thank you!
Regards, P-THEMES.
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Hello. I would like to make a suggestion. Porto Image Gallery does not have a caption option for photos. This option could be included in a future theme update. Thanks
Hello, @jose3905,
Thank you for your suggestion! We kindly ask that you submit it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/
This way, our development team can review it and consider it for future updates of the theme.
Regards, P-THEMES.
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I just want to know that if i have a menu link with 20 submenu items, i am using mega menu with two custom link on 1st and 11th position. on desktop its working fine but on mobile it is divided into 2 dropdown menu item. I want that it will be one in mobile only. when i click on main link all submenu link open under that not in two different child menu
Hello, @singhsolutions,
Unfortunately, this isn’t possible because the current behavior is the default functionality of the Menu, which operates exactly as you’re experiencing it.
If you’re looking to achieve different functionality, you can create separate menus for mobile and desktop. Here’s how:
Go to Appearance >> Menus to create a Main Menu and a Secondary Menu.Set the Main Menu for mobile, as it will automatically default to the Main Menu.Use the Secondary Menu for the desktop version.You can then configure the Header Builder to display the Secondary Menu on desktop. This way, you can achieve the desired result.
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Hello,
After latest upgrade Porto – 7.2.7 Elementor – 3.24.7
For some reason none of my layout or content updates are being saved to live site after I Publish in editor. When I preview the updates so up perfectly fine, but on main live site nothing it changing. I am doing updated on Font Size, Margins, Padding, etc…
Any ideas why they wont save to live site css? Thank You for the help.
Hello, @abramt,
Please check the suggestions in the official Elementor documentation: https://elementor.com/help/changes-dont-appear-online/
These might help resolve your issue. If the problem persists, please reach out to us through our support system and provide your site’s WP Admin URL and credentials. We’ll be happy to assist you further.
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Thank You, That seems to have worked by why did it stop working all of a sudden. Is it from an update and will it be fixed in next release?
Hello, @abramt,
It’s not due to the update; it could be related to changes on your server or the Elementor update/settings. If the issues are resolved by following the solutions in the article above, then it’s clear that our theme is not the cause.
Thank you for your understanding!
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Greetings, I received an email about the theme’s new update last month and I just decided to login and download the latest update; but to my surprise, the porto theme can not be found in my purchased items. Whats wrong I bought the theme.
Hello, @danny42,
It appears that your Envato profile indicates you haven’t purchased the theme. If you did in the past and it’s no longer available, it’s possible you received a refund. I recommend reaching out to Envato for assistance with this: https://www.envato.com/contact/
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We want to integrate an influencer program into our site. Can you please suggest the best for us?
Hello, @brijesh9004,
You can search online for a plugin that integrates with your influence program and meets your needs. We found options like GoAffPro and Billbrd.io: https://wordpress.org/plugins/goaffpro/ or https://wordpress.org/plugins/billbrd-io/
However, please note that we haven’t officially tested these plugins with our theme, so any use of them or other third-party plugins is at your own risk. We are unable to provide support for any issues related to third-party plugins.
Thank you for your understanding!
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Hi Porto, With the Envato Account connected with google, how I can change the password?
Hello, @Joaquim_,
This issue is not related to our theme but rather pertains to your Envato account. Please reach out to Envato support for assistance. Additionally, you may find this thread helpful: https://forums.envato.com/t/your-account-is-connected-to-google-please-sign-in-with-google/450775/2, as it could guide you toward a solution.
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Hi,
After updating to 7.2.7 the styling for labels disappears within the checkout, cart en shipping field. Problem first appeared in version 7.2.6.
When I uncomment below it takes over the appropriate styling.
label {
font-family: var( --e-global-typography-primary-font-family ), Comfortaa;
font-weight: var( --e-global-typography-primary-font-weight );
}
Screenshot: https://snipboard.io/CrN8lb.jpg
Can you take a look at this? Must be a bug.
Hello, @kool007,
The code shows that the primary font settings are being pulled from Porto >> Theme Options >> Skin >> Typography. Please navigate there to adjust the settings, save your changes, and then refresh your site after clearing your browser cache.
If the issue still persists, please contact us through our support system with your site’s WP Admin URL and credentials so we can assist you further.
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Hi, Thanks for your quick reply. Every font is already set to Comfortaa within the typography menu. It still won’t properly show the appropriate font in the checkout, cart and shipping methods.
When I remove the above mentioned ‘label’ with CSS it shows just fine.
Thanks!
Hello, @kool007,
Could you please contact us through our support system with your site’s WP Admin URL and credentials so we can assist you further?
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Hello Porto,
Long time no see. I have problem with the builder. How do you attach a block to a single page. No help in docs. Do you have a page that explains all options for the builder.
Oh ya and love some of these changes. Saves a ton of time with exact placement and configuration.
Thanks Badd .
Hello, @badd,
To set a block, go to Porto >> Page Layouts. Click on the area where you’d like to place the block, select the block, and then specify the conditions for applying it to the section on any page according to your needs. Please refer to the following screenshots for guidance:
https://pasteboard.co/wwP8A1qLvr63.png
https://pasteboard.co/lYSzcceVof2Q.png
https://pasteboard.co/0Z6ry9Dsl1pD.png
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Thanks Team, You have designed the absolute best wp theme for online ecommerce available today. Keep up the great work!
Hello, @badd,
Thank you so much for your kind words! We’re thrilled to hear that you love the theme. Your support inspires us to keep improving and innovating. If you have any feedback or suggestions, we’d love to hear them!
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Great theme, works very well. I was wondering if it would be possible to add a search feature to the FAQ’s page, maybe something like an ajax version so the page doesnt need to refresh but rather list faq’s as you type the keywords. This would be a very useful item to the page and all the other faq/doc plugins all offer it. I just would rather use the built-in faq feature since it flows so well with the site, but its lacking search. Thank You
Hello, @abramt,
Currently, we don’t have an Ajax search feature for FAQs on the FAQ archive page.
However, you can use category filters to navigate through different FAQ categories on the same page, as illustrated in this screenshot: https://pasteboard.co/lZxQ9lmJyjQu.png
For Ajax search functionality, we recommend exploring third-party plugins that may better meet your needs.
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Hello,
Yes i understand there isn’t a search feature on the FAQ page, I was wondering if you can add it to that age as the category filter doesnt really work the same way.
It would be nice to have a independent search feature at the top of the FAQ page just for the FAQ’s. Any chance you can add in next update?
Hello, @abramt,
Thank you for your suggestion! We’d appreciate it if you could submit it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/
This way, our development team can review and consider it for future updates to the theme.
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Hello
I recently started developing a new website using your real estate demo template and have encountered a few issues:
- There’s no option for a dynamic data field for the location map to input longitude and latitude for individual properties.
- The search tab in the header returns a “thank you for your message” response instead of showing search results; it sends the contact form message instead.
- Even when a subheading is added in the designated field, it only displays the default text from the template.
- In the single property view, the related properties grid does not allow for filtering by category, displaying all properties instead. I would like to exclude off-plan properties from this grid in a completed property single page. Or else if single property page opened as an off-plan property the same completed property shouldn’t appear as a related. I prefer to filter and showed in the related grid from the same category.
Thank you for your assistance!
Hello, @yesheger,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out?
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Hello,
Thank you for your response.
I would like to let you know that I’m currently working on my local machine. Later on when I finalized the project I will be mo the site to hosting provider.
You may check all on your real estate demo site.
Thanks
Hello, @yesheger,
Thank you for the update! That sounds great. We’ll take a look at the real estate demo site in the meantime. If you need any assistance or feedback as you finalize your project, feel free to reach out!
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Hello,
When do I expect your support for all my inquiries?
In your demo their is no options for real estate.
May you please guide me to solve the issue.
Regards
Hello, @yesheger,
If you’ve already submitted a support ticket and are waiting for a response, please be patient. Our team will get back to you shortly.
Thank you for your understanding.
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Hi, I’m having a strange issue where I’m trying to customise the ‘blog’ page…. there is a ‘Block’ created in the Templates Builder section… but for some reason the ‘Applied Conditions’ options just does not exist and won’t allow me to apply this condition to the blog page?
Hello, @MrADeveci,
Well, the condition is working for us, we have to check the situation on your site, could you please kindly contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Hi there, the porto post grid (elementor) has no results on the post mini type layout. and it does not show taxonomy to select. i have 2 websites with porto theme. both have the same issue. it worked fine before. one of the sites is very basic, i dont expect it to be a plugin conflict. any news on this?
regards dave
Hello, @iamdaves,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out?
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THank you!
You’re Most Welcome!!
compliments on the very fast service. This case resolved so quickly. Very much appreciated. Besides the fast service, I would also like to compliment the Porto theme. It’s one of the best themes I’ve worked with. It has so many useful features built into it. That additional plugins are often unnecessary. In addition, it is a theme that functions much better than many other themes.
Hello, @iamdaves,
Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our fast service and that you enjoy using the Porto theme. We work hard to create a product that’s both functional and feature-rich, so it’s great to know it’s meeting your needs. If you have any further questions or feedback, feel free to reach out anytime!
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Hello! Using the fancy text feature works well in edit mode; however, on the website, the animation timing control is very fast. It doesn’t take into account the animation timing parameters in the fancy text settings.
Hello, @hflores2004,
The Porto fancy text element allows you to customize the animation duration. Please edit the element to suit your needs, and refer to this screenshot for guidance: https://pasteboard.co/ruv1fAXg8pVX.png
If you continue to experience issues, please reach out to us through our support system, providing your site’s WP Admin URL and credentials. This will enable us to investigate the issue directly and assist you further.
Regards, P-THEMES.
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The Square payment plugin was updated on 10/15/2024 and no longer works with your theme for me. Can you test it and let me know what I can do?
Hello, @pete67,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out?
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Hi all. you have a new Element I thikn that allows us to pin point a mark on an image, where you click that mark and it animates or allows you to do things? We may need it. Can you guide me to it in the Elements and a demo please?
Hello, @79design,
That is the “Porto Hotspot” element, where you can customize the icon as a pointer and position it anywhere you need: https://pasteboard.co/dsjyLtSKVMb6.png
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Hello
Your themes are lightweight, really fast and SEO optimized.
I would like to know if you offer WordPress themes for automobile sales and also car rental.
THANKS
Hello, @CELINCO,
You can explore all our pre-built demos at this link: https://www.portotheme.com/wordpress/porto_landing/
If you’d like, you can also submit your suggestion as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/. Our development team will review it for future updates to the theme.
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Good morning,
I hope you’re doing well.
I just visited again the new demos you posted. They are interesting, both in terms of design and functionality. For example, the design of the SHOP BY CATEGORIE section of the SHOP49 demo is very good.
The SHOP BY CATEGORIE function which displays an X menu, having submenus belonging only to the X menu, It is great.
Think about a menu or a promotional item section. Congratulations!
However, I’m a little sad, as I’m using the SHOP22 Multi-vendor demo. I see that you have not proposed anything new (Design and Functionality) on the Demo SHOP 22 Multi-vendor.
There are very interesting designs like Shop SHOP36, which must add functions like Shop49. In short, that’s what you’re doing.
I’m looking forward to a new Multivendor demo, or at least the update with the features I saw on SHOP49.
THANKS
Hello, @CELINCO,
Thank you for your suggestion! We truly value all feedback and will address it in the upcoming updates to the theme.
In the meantime, you can utilize the Porto Studio functionality to import different demo sections into your site.
Alternatively, you can install the theme locally and import demo 49, then copy any section you need from your local setup to your live site.
I hope this helps!
Regards, P-THEMES.
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Why can’t you give Porto plugin? no in downloading, bad… (
Hello, @mihvas,
I am sorry but do you want the Porto Functionality plugin? You can easily install it after Installing the theme from Appearance >> Install Plugins.
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