2340 comments found.
Please resolve the Elementor compatibility issue with my website’s theme. My business website has been down for the past two days, and I’m unsure of the cause. Whenever I update the Elementor plugin, the site content crashes. I’ve already submitted a support ticket, so I would appreciate a prompt response
Hi there,
Our agents will respond to your ticket as soon as possible. Commenting here won’t speed up the process, so there’s no need to comment after creating the ticket. Thank you for your understanding.
Best regards,
The LiquidThemes Team
dear commenting is not the write way i know that, but i trust the theme and convert my active bunsiess website to hub, but your support email response me after 30 hours, kindly fix the elementor issue or update your code to compatibile with elementor
I understand your concerns. Our development team is currently investigating the issue. If we identify any problems with our theme, we will release an update. Thank you for your patience.
Guys, why isn’t the dummy content loading? How do I fix that?
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Hi,
I’m facing some issues I don’t know why it happens please have a look.
1. After importing theme header and footer not showing. 2. In product I want to create custom product page with Elementor in last week it works fine but yesterday I have login and I have seen this issue.
Remember all issues I’m facing from yesterday please have a look.
Ticket #41315 but no response yet.
Thanks
Hi there,
Thank you for your patience. Our response was delayed due to the weekend, but now that we’re back, one of my colleagues will be reviewing your ticket shortly.
Hi, how do i deactivate the theme? i changed my mind about using it
Hello,
To proceed, please create a ticket. We will then deregister your license from your site. https://liquidthemes.freshdesk.com/support/tickets/new
How do I set up my description toy for the main Blog page?
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Friends, I want to translate a topic, where exactly can I find the lazyk file? The languages folder is empty
I’ve already figured it out.
Glad to hear that! 
Hub Elementor Addons is not compatible with Elementor versions 3.24.6 and later.
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Great theme, please start providing multiple license deals. Will consider using it as the main agency template if you can provide a decent value.
Cheers!
Hi there,
It’s great to know you’re enjoying our theme!
Unfortunately, we are not allowed to make discounts for bulk purchases due to the Envato License Policy. We appreciate your understanding.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi
Love the theme – looks amazing. Just wish the quality was maintained on blog functionality as its lacking 
Two questions you can help with.
1. For blog posts can you use the liquid portfolio list style and formatting so it show blog posts and not portfolio posts?
2. I have migrated my website and had featured images on each post …. But these images are now either too big and show only a section of the featured image on the post lists or it is too small and therefore the table is no longer aligned. Is there any way to make sure all images on lists are automatically resized to fit the space like I had on my previous theme?
Thank you
Hi there,
It’s great to know you’re enjoying our theme!
1- Unfortunately, it’s currently not possible.
2- Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Best regards,
Liquid Themes Team
I need to install the theme on a wordpress multi-site. There are a few products for the same company, but we need to make a separate domain for every product, so we will need to use the theme for about five domains. Is the regular license enough?
Hi there,
Since you will create 5 different end-user websites, you need to buy 5 regular licenses.
Because according to Envato policy, one license only covers one end-user website – https://imgur.com/VQhmPZ0
Hello,
I use (newest verson of) the HUB Theme with Elementor and the Dark Photography Content. The logo doesn´t appear on the site. The documentation show me a path that doesn´t exist.
How can I fix the problem?
Thank you Ute
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Best regards,
Liquid Themes Team
Hey there, getting a timeout on all demos for liquid-themes.com right now (also timeouts when I try to ping the domain). Looks like something isn’t working with the webserver? br
Seems to have resolved itself.
Glad to hear it’s resolved!
I am planning to purchase this template, Have been using JupiterX for a long time but lately their support has become pretty unresponsive. I had one query, Does this template allow staging server development and migration to a different domain? (With the same key).
For my previous template, I had to issue a new Key every time, which was annoying as sometimes all the setting within the core plugin files used to get lost.
Hi there,
As long as you are working on a single web project, you can use your license to activate the theme on both staging and production domain, rest assured. Your license covers both development domain activation and production domain activation of a web project.
version 5 is it working with latest version of elementor?
Hi there,
Yes, it’s working fine
Sorry, was the wrong account. Here my question again: Hello, since the latest update I have problems with my website. It is broken and in the backend there ist the following notice: Please activate the HUB Core to use the HUB Portfolio plugin. Where can I get the plugin? Thanks
Hi there,
You can install Hub Core from the Liquid Setup Wizard. If the setup wizard cannot install it, delete the hub-core directory from wp-content/plugins and try again.
Thank you
Hello, since the latest update I have problems with my website. It is broken and in the backend there ist the following notice: Please activate the HUB Core to use the HUB Portfolio plugin. Where can I get the plugin? Thanks
Sorry, we don’t see your purchased badge.
Hi, I set in header menu the search icon. In desktop, it shows and it’s ok. But how to enable the search in mobile devices? Thanks in advance!
Hi there,
You can simply enable the “Show on mobile” option in the options of the search element you added to your header.
Best regards,
Liquid Themes Team
there is problem with theme with new version of Elementor, Hub Elementor addons is not compatible with Elementor 3.24.6
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Best regards,
Liquid Themes Team
Can u plz tell me how to stop scroll content, then it shows footer, something like main content is overlayed with the footer. I want just the normal scroll of content, then it shows footer.
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Best regards,
Liquid Themes Team
Hi, is it possible to add mega menu? Thanks in advance.
Hi there,
Yes, you can add mega menus to your site using Hub. Check out this article for more info: https://docs.liquid-themes.com/article/458-hub-elementor-how-to-add-a-mega-menu
