Hello,

I use your theme with the bundled Slider Revolution plugin.

After the Slider Revolution 7 migration, the mobile sliders on my WPBakery pages are not displaying correctly. The images load, but the mobile height is wrong and the module height settings are ignored.

Slider Revolution has released bug fixes for mobile size and migration issues, including:

“Fixed a migration issue where Mobile Device Mode could become unexpectedly deactivated.” “Fixed an issue where Mobile Size could not be deactivated and became active again after reloading the Editor.”

Can you please provide the latest theme update package including the updated Slider Revolution plugin? My old version is 7.0.8 and they have already version 7.0.14

Thank you.

Quantity is not in range

Hello, I’m seeing this error on my website after the last update. It’s right next to the “Add to Cart” button and I haven’t been able to fix it. Please help.

Hello – i have provlem with slider revolution – i can’t change different screens options – it seems crashed

buenas estoy teniendo problemas con BoxShop , habría la posibilidad de cambiar por Ecomall, se lo agradecia mucho. Gracias por su atención

Se produjo un error al recuperar el archivo de: https://ordenadoresparatodos.com/wp-content/plugins/themesky/importer/data/electronic/content.xml! Razón: http_request_failed – cURL error 7: Failed to connect to ordenadoresparatodos.com port 443 after 0 ms: Couldn’t connect to server.

I was wondering when you come with a new update, the last one was 8 October more then 1 1/2 month ago. In the meantime I’m running with outdated plugins like for example WooCommerce. It takes much to long.

There is a problem importing the files, everything throws an error, even in the preview of the templates they offer it does not load, I think they have a problem on their server where they have hosted all this content.

After updating Tutor LMS the design layout for Boxshop Checkout is not there anymore. Will there be another update or patch for this?

I have everything setup with using Woocommerce and the plugin Woocommerce based on Country. The shop products display the country’s currency (USD, CAD, EUR etc.) but it keeps it at USD in the header cart. Is their a way to remove it from there and just keep the amount or have it switch to the country’s currency?

Hi, I think I’ve found a bug concerning Product Details > Product Tabs. Only in mobile view these tabs don’t work as expected. With that I mean they don’t open, so they don’t show the content.

Is there a quick fix for this?

Kind regards, Mark

Hi, there is a bug for the in stock / out of stock on variable product, if i remove the theme it works as expected, for example have 3 variations of the product, for this instance var1, var2, var3, if var 2 is out of stock, when you select it shows var1 and var2 as in stock but var3 out of stock, if i select in the reverse order straight after, var2 is in stock and va1 is out of stock, Please can this be fixed. thanks

Hi, I realized I made a mistake by purchasing the boxshop theme. I was trying to choose between boxshop and ecomall and I liked some demo themes better on boxshop but once I bought I realized it’s made using wpbakery and I don’t know or want to learn wpbakery. I don’t want a refund but I’d like swap to a ecomall licence which is using elementor. is that possible? Thank you.

Why does everything go back to the original settings when I upgrade the theme? My colours, header, logo, layout etc all resort back to the theme style but I have since changed them all. How do I upgrade to the latest theme version without messing up my style and layout?

Why doesn’t this work to remove the name Category from Category: Options.

.category .page-header { display: none; }

Hello, for a while now the ts deals slider is not working. It just completely disappeared from front end even when it is there in the editor. I have removed it and put it again and saved but it still won’t display on front end. Empty space! I have tried using some other element like the categories slider in that same space and it displays very well. It just happens to be only the deals slider issue. I have the latest theme installed and all plugins updated. Please tell me what could be the problem. I’m not opening a ticket for this because I don’t see why. It used to show perfectly and all of a sudden it disappeared without any changes made. I was using it besides the product tabs just like the electronic theme.

When I click to update WP Bakery it wont update. and it’s version 7.4 when 8.0 is out. I shouldn’t need a support ticket for that. It should just work.

Reference https://docs.theme-sky.com/boxshop/#setting-up-header

In “Other Option” settings, i am unable to disable below option:

-Header Contact Information: Add your contact information in the top header -Header Currency: Show/Hide multi-currency switcher -Header Language: Show/Hide multi-language switcher

When i click on the “Disable” button, nothing happen.

How to proceed?

Hi team, I followed the instructions to use the “Organic” Interface 7 theme but I can’t see the background image of the Slider. Additionally, there’s a very large menu with items like “Cart, Checkout, Homepage…” that I don’t know how to disable on the Wide interface. This my site : https://yummygmbh.com/wordpress/ Please guide me on how to resolve these issues. Thank you.

Hola, tengo instalado vuestro tema en mi web: www.pelotapadel.com , la he tenido que migrar de servidor porque en uno se caía continuamente, en otro servidor/hosting nuevo me ocurre lo mismo. Ambos soportes me indican que el problema está en el tema que realiza muchas peticiones y hacer que el servidor colapse, esto le ha ocurrido en alguna web?

keep getting

the link you have follow has expire when uploading the zip file to wordpress.