12671 comments found.
If you go to the category section at demo of Megamarket you can see above the products all sub-categories. I installed this theme but on my installation the sub-categories are not shown up? What’s the reason?
I’ve got it now how to display the sub-categories. I was a setting at the customizer. But the sub-categories are not displayed like on your theme, like a row above the products.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi ! “Extra content block” – not display in Single product. Why ?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
I see 3 tabs here (https://ibb.co/r4vQK8D), but where to input information to these tabs? I do not see where to input them when create new product in Woocommerce. Thank you!
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
In elementor, when click xtemos template and click insert, then will got this error “the element cant be loaded from the server”, what is this error and how to fix it?
Hello,
You can fix it by applying patch # `610242`. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
It works! Great!
You are welcome. Feel free to contact us if you have any further questions.
In your docu it’s absolutely not clear how to create a category menu like on default homepage. It’s impossible. It’s there a clearer instruction anywhere?
Hello,
You can create menu in Appearance -> Widgets and then add to the header via Dashboard -> WoodMart -> Header builder. Read more information in the following tutorials
https://xtemos.com/docs-topic/create-mega-menu/ https://xtemos.com/docs-topic/adding-menu-to-the-site/ https://xtemos.com/docs-topic/how-to-add-and-edit-builder-elements/Kind Regards
Hello, We want to chabge the pagination in our category page from default to most popular. When we do this is shows on top of the page some products and 4 itmes fro the menu. Can you tell us how to deactivate them?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi, i updated my subcription. Can you please help me? I tried to clic k to the link to make a ticket but i didnt find it. I only was able to see other tickets. Thank you
Make sure that you added the purchase code to your account here https://xtemos.com/my-account/ If it is shown as “expired” then click on the Update button to actualize the support date. After doing this, you will be able to create a new topic here https://xtemos.com/forums/forum/woodmart-premium-template/
I want to use the tabs function on the page, I want to use an ID for each tab so that it is also reflected in the URL, can you please advise me how to do this?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi, how can I customize the names, fonts, order in which the labels are displayed? The position
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Possible to hide unused elements?
Hello,
Of course, you can remove all unused element from your website via WordPress dashboard.
Kind Regards
Possible to try before buy a license?
Unfortunately, there is no trial period themes on ThemeForest.
the documentation is truly horrible. i don’t know who thought this was a good idea smfh.
Hello,
Thank you for sharing your feedback. We’re sorry to hear that the documentation didn’t meet your expectations, and we understand how important clear instructions are. We’re continuously working to improve our resources, so please let us know any specific areas that could be more helpful or if there’s something you’re struggling to find.
Feel free to reach out for direct assistance if needed, and we’ll gladly help guide you through any setup or customization.
Kind Regards, The WoodMart Team
Hi there, I have been battling this issue for a while now, I know my support has expired but I need help. Since my recent plugin update, I’m having trouble with WPBakery Page Builder. Current Plugin Version: Version 7.9 The plugin doesn’t work like it use too, the close and save button doesn’t appear any longer, and the select URL button is not working, popup option not showing. I have tried troubleshooting deactiving plugin to find the conflict but yet no resolve. I can’t update my website. Please anymore help me with a solution, i would greatly appreciate it.
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance.
Thank you for responding, I followed your recommendation and I was able to detect the conflicting plugin, after deactivating all plugins, it’s working now. Thank you.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Is this theme compatible with Alidropship plugin and AliDropship Woo Plugin?
Hello,
WoodMart is compatible with the AliDropship Woo plugin, as it’s designed to work specifically with WooCommerce-based themes like WoodMart. This plugin should integrate smoothly for dropshipping functionality.
However, the standalone AliDropship plugin, which does not require WooCommerce, may not be fully compatible since it uses its own system for product management and may not integrate as seamlessly with WordPress themes built for WooCommerce.
If you’re planning to use WoodMart for dropshipping, we recommend the AliDropship Woo plugin for the best compatibility and performance.
Kind Regards, The WoodMart Team
Hello I want to remove the compare button and Quickview button when a product is displayed. I cant seem to find this on the settings. Can you please provide a solution to this. Warm regards
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Is your theme compatible with Custom Post Types?
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
Could you please clarify what you mean exactly?
Kind Regards
I have a question before buying the theme 1- I would Like to apply Subscribe to this product functionality in product page , it should give an option for customer to select if they wants to buy the product at once or subscribe for weekly or monthly package. Can this functionality be achievable in the Woodmart theme?
2- I would Like to Apply Wallet Functionality using (Wp Swings) plugin is that plugin compatible with your theme?
Your quick answer is highly appreciated.
Hello,
Thank you for considering WoodMart!
1. The “Subscribe to this product” functionality for options like one-time purchase or recurring subscription packages (weekly or monthly) is achievable by using plugins like WooCommerce Subscriptions. While this is not a built-in feature, WoodMart is compatible with such plugins and should work smoothly alongside them.
2. WoodMart is generally compatible with the WP Swings Wallet plugin. If any issues are faced, our support team is available to assist.
If you have further questions or need help setting up, feel free to reach out!
Kind Regards, The WoodMart Team
Hi! What’s happening to your site, guys? Can’t see any demo page, any forum thread, (no matter with vpn or without)
Hello,
Currently, we don’t see any problems with our demo. Could you please check it now and send us a screenshot of the error you get? Also, send us your IP address. You can use the contact form here https://themeforest.net/user/xtemos
Kind Regards
I was considering to buy this template but after going through all comments and issues reported by the ppl already bought on page 1 of the comments during last 7 days …... I am thinking twice ….hmmmmm 
Hello,
We understand that you want to feel confident in your purchase, and it’s natural to check comments before deciding. Many of the comments reflect specific user setups or unique cases, and we’re continuously improving the theme based on feedback. Our support team is also dedicated to helping resolve any issues that arise promptly.
If you have any questions or concerns about specific features, please let us know! We’d be happy to clarify and help ensure WoodMart is the right choice for your project.
Kind Regards, The WoodMart Team
Can I use your theme on my main domain name and couple of sub-domains as well under the same license ???
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website. But if all the subdomains are a part of the same project, then you can use only one license.
subdomain would be of the same domain name selling the same items but to different regions …. so can i use this theme on multiple such subdomains ???
Yes, you can use one regular license in this case.
Hi,
My support subscription just expired few days ago, so I want to ask this question at here first:
I have using a email template plugin: Kadence WooCommerce Email Designer, recently the processing & new order email are not follow the styling from this plugin.
And, I see there is a “wd-email-styles.php” file in your template, is this php will override the setting with the above plugin? Could I remove this file? The directory path of this file is: ” ... > wp-content > themes > woodmart > woocommerce > emails “
Thanks
Hello,
Try to add the following code snippet to the functions.php file in your child theme to fix this
add_filter( 'woodmart_emails_list', '__return_empty_array', 100 );
Kind Regards
Thanks, but this code does not work.
It look like is caching issue because if we send the email from woocommerce backend, the email is same as the plugin template. But, it still happen this issue after customer make the payment and woocommerce auto send the processing email.
This issue happened after we update the payment gateway plugin and your patch ID: 599274. That why we leave a comment about this at here. Could you help us remove this patch?
Best Regards
In this case, please, send us your admin and FTP access and describe how to reproduce the issue step-by-step. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Hi, I sent the message, please take a look on it, thanks.
Hello im interested in your theme, can i customize the color of header, footer etc and the font of the website?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
Of course, you can customize your website’s colors and fonts via Theme Settings.
Kind Regards
Your demo doesn’t load, even outside of codecanyon, I need to preview before purchasing my copy.
https://prnt.sc/XEDU4ztyB6Hw https://prnt.sc/sDHzVs1gsrJIHello,
Please send us your IP using the contact form on our profile page so we can check https://themeforest.net/user/xtemos
Kind Regards
