12820 comments found.
I still can’t see the demos of the theme. I have mentioned this before, and I have seen that other people have also expressed the same problem. Please can you tell me how I can correctly see the demos?
Hello,
It seems to be a connectivity issue with CDN. Try to visit our demo adding ?nocache to the URL. Like this for example https://woodmart.xtemos.com/?nocache
Kind Regards
any black friday discount please !!
Hi,
Thank you for reaching out to us. Yes, there will be a Black Friday sale later this month.
Kind Regards
Plugin could not be activated because it triggered a fatal error. – woodmartcore
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
hello since yesterday, my website am designing lost pictures, they are not loading, either in media or in the site its self. help please
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
I need to display the min max quantity on homepage. How to do this?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
This error keeps preventing one of my plugin from working /wp-content/themes/woodmart/inc/integrations/woocommerce/functions.php. Error message: Uncaught ArgumentCountError: Too few arguments to function woodmart_enqueue_emails_styles(), 1 What does this really mean, please help
Hello,
Please send us your admin access and describe how to reproduce the issue so we can check it. Use the contact form on our profile page https://themeforest.net/user/xtemos
Kind Regards
I rolled back all the patch by downgrading to 7.4.3 and the plugin was working again.
Perhaps your next update in January 2025 or latter will address this.
This might just be peculiar to me alone, but if you wish to see I grant you access.
Thank you for your promptness and support as always.
Coderight.
I rolled back the patch by downgrading to 7.4.3 and my plugin started working again.
However i am sure your up date for January 2025 or later will address this issue
If you want to see this error I can create access for you.
Thank you for your promptness and support as always
Yes, please send us the access so we can check the issue on your website.
I have shared the login details through the portfolio contact page, the issue still persist, once I update the theme to latest version my plugin (WooCommerce Email Customizer) shows a php error and when I downgrade the theme it starts to work again.
Please send us your website URL as well.
I just did, thank you for your swift response
Please send us a screenshot of the PHP error you wrote initially. We don’t see it on your website at the moment.
Hello team, sorry I have been busy, the error has been shared with you
Hello,
Do you mean that you see it in your error logs? We need to have direct access to these logs as well.
After setting up theme Megastore I saw now, that the main description is below reviews, additional informations and all the other stuff. Why did you do this? This makes the theme absolute unusable. Nobody sets the main description as the last part down to the footer. There’s no reason and also no explanation for this. It’s useless and not very smart, to say it a friendly way.
Hello,
You can always customize the product page layout with Elementor/WPbakery page builder and change the position of that section. Check our documentation for help https://xtemos.com/docs-topic/single-product-page-builder/
Kind Regards
How to move blog post title and meta under the content, also how to hide featured image from content
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
how to change the “EXTRA MENU LIST” mega menu font size or color?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
If you go to the category section at demo of Megamarket you can see above the products all sub-categories. I installed this theme but on my installation the sub-categories are not shown up? What’s the reason?
I’ve got it now how to display the sub-categories. I was a setting at the customizer. But the sub-categories are not displayed like on your theme, like a row above the products.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi ! “Extra content block” – not display in Single product. Why ?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
I see 3 tabs here (https://ibb.co/r4vQK8D), but where to input information to these tabs? I do not see where to input them when create new product in Woocommerce. Thank you!
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
In elementor, when click xtemos template and click insert, then will got this error “the element cant be loaded from the server”, what is this error and how to fix it?
Hello,
You can fix it by applying patch # `610242`. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
It works! Great!
You are welcome. Feel free to contact us if you have any further questions.
In your docu it’s absolutely not clear how to create a category menu like on default homepage. It’s impossible. It’s there a clearer instruction anywhere?
Hello,
You can create menu in Appearance -> Widgets and then add to the header via Dashboard -> WoodMart -> Header builder. Read more information in the following tutorials
https://xtemos.com/docs-topic/create-mega-menu/ https://xtemos.com/docs-topic/adding-menu-to-the-site/ https://xtemos.com/docs-topic/how-to-add-and-edit-builder-elements/Kind Regards
Hello, We want to chabge the pagination in our category page from default to most popular. When we do this is shows on top of the page some products and 4 itmes fro the menu. Can you tell us how to deactivate them?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi, i updated my subcription. Can you please help me? I tried to clic k to the link to make a ticket but i didnt find it. I only was able to see other tickets. Thank you
Make sure that you added the purchase code to your account here https://xtemos.com/my-account/ If it is shown as “expired” then click on the Update button to actualize the support date. After doing this, you will be able to create a new topic here https://xtemos.com/forums/forum/woodmart-premium-template/
I want to use the tabs function on the page, I want to use an ID for each tab so that it is also reflected in the URL, can you please advise me how to do this?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi, how can I customize the names, fonts, order in which the labels are displayed? The position
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Possible to hide unused elements?
Hello,
Of course, you can remove all unused element from your website via WordPress dashboard.
Kind Regards
Possible to try before buy a license?
Unfortunately, there is no trial period themes on ThemeForest.
the documentation is truly horrible. i don’t know who thought this was a good idea smfh.
Hello,
Thank you for sharing your feedback. We’re sorry to hear that the documentation didn’t meet your expectations, and we understand how important clear instructions are. We’re continuously working to improve our resources, so please let us know any specific areas that could be more helpful or if there’s something you’re struggling to find.
Feel free to reach out for direct assistance if needed, and we’ll gladly help guide you through any setup or customization.
Kind Regards, The WoodMart Team
Hi there, I have been battling this issue for a while now, I know my support has expired but I need help. Since my recent plugin update, I’m having trouble with WPBakery Page Builder. Current Plugin Version: Version 7.9 The plugin doesn’t work like it use too, the close and save button doesn’t appear any longer, and the select URL button is not working, popup option not showing. I have tried troubleshooting deactiving plugin to find the conflict but yet no resolve. I can’t update my website. Please anymore help me with a solution, i would greatly appreciate it.
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance.
Thank you for responding, I followed your recommendation and I was able to detect the conflicting plugin, after deactivating all plugins, it’s working now. Thank you.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
