12605 comments found.
After update the cart was destroyed, look:
https://imgur.com/oDPpjKM
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I have a question before buying the theme, can it only be used for one website or for more? Also, are the updates forever or do they have a limit? Thanks!! good theme.
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
You get free unlimited updates with the purchase.
Kind Regards
Can the language pack support Chinese?
Hello,
Thank you for contacting us.
Our theme is partially translated to Chinese. You can find all the available translations and check it here https://xtemos.com/glotpress/projects/woodmart/
Kind Regards
After last update to 8.0 the product layouts has broken, the topbar has been bugged.
I had to rollback to 7.6, I hope you fix all issues with the theme in future releases so that we can update properly.
Thanks
Hello,
Our latest update does not have any known issues with product layouts. If you encounter any bugs, please update the theme and send us all the information so we can check it.
Kind Regards
(1.) I have downloaded the Woodmart theme, after downloading when I am installing its page builder it is asking for an upgrade.But I have purchased the theme then why is it asking for upgrade? Slider Revolution and Elementor both are asking for upgrade
(2.) Header color is not changing in woomart theme
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, since new version, the button to hide the box title in the article’s pages, don’t work, i’m forced to use a css:
.wd-page-title { display: none; }
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Привіт! Як можна перевести вже працюючий сайт з Elementor на Gutenberg. Чи доведеться весь сайт перероблювати?
Hello!
It is possible to migrate a site from Elementor to Gutenberg, but unfortunately, it’s not an automatic process. Content created in Elementor will not be directly compatible with Gutenberg, so it will need to be recreated manually.
Kind Regards
Login form disappeared after the update. Only signup is seen. https://prnt.sc/nNtcFL6RjU4U
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I need to rollback urgently but can’t find older versions to download
www.vancatmarket.com please delete this comment if you can
It seems to be caused by the fact that WP Rocket plugin removes necessary CSS code for this form. Try to disable “Optimize CSS delivery” option in WP Rocket.
It worked thank you very much.
Great, you are welcome!
Are you guys currently aware of any issues with the header decor / Top Bar with Elementor after this update? Logged in admin the header disappears when scrolling down and then up and the top bar is removed / only shows a very small line when logged out.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Same issue as @principe7477 after the 8.0 update. The login form is missing when clicking my account.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I think it was related to WPRocket cache, I works fine now, thanks!
Hello, in there a way to show the same table of dynamic discount that is shown in single product page in the shop page on every product? some php code for functions.php?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
website is totally broken after update to 8.0 :
Some errors :
HP Fatal error: Uncaught Error: Call to undefined function woodmart_get_main_container_class()
PHP Fatal error: Uncaught Error: Call to undefined function woodmart_get_content_class()
PHP Fatal error: Uncaught Error: Call to undefined function woodmart_product_images_class()
There seem to be major backwards compatibility issues. Beware when updating to 8.0 is you did a lot of custom work in your child theme.
Will this be fixed? Or am I stuck to 7.6 for the rest of my life if I don’t want to recode my customizations?
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance.
Hi
The expected delivery date is not appearing on product pages. Please help fix this issue. Let me know if you need more details.
Best regards,
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Hello How can I make the highlighted area visible constantly, rather than when the mouse is hovered over it? I’m asking specifically for mobile
https://hizliresim.com/qju217vHello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, I was testing a friend site, he uses his license to show off to potential clients, but hes using a strong $200 a month server! and I would like to start a very small delivery-grocery operation in a town with less than 100k people.
my question is:
Its enough with a shared hosting server to WoodMart?
some facts: -Less than 500 products -mostly offline payments
Hello,
Thank you for your question!
Whether a shared hosting server will be sufficient for WoodMart depends on various factors, including your hosting provider’s performance, the number of visitors, and the plugins or features you plan to use. For your scenario of less than 500 products and mostly offline payments, shared hosting might work initially. However, if your traffic grows or you require advanced features, you may need to consider upgrading to a more robust hosting plan.
We recommend choosing a reliable hosting provider that offers good server speed and support for WordPress/WooCommerce.
Let us know if you need further assistance!
Kind Regards
Bonjour,
J’espère que vous allez bien.
Je vous contacte afin de vous demander de bien vouloir désactiver la licence actuel du theme woodmart actuellement associée à un de mes site dont je me souviens plus.
Je souhaite transférer cette licence sur un autre site et ducoup avoir la possibilité de remettre mon numéro de licence. Pourriez-vous procéder à cette désactivation afin que je puisse réactiver la licence sur le nouveau site ?
Merci d’avance pour votre assistance, et n’hésitez pas à revenir vers moi si vous avez besoin de plus d’informations pour traiter cette demande.
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
problem with dias/slideshow not showing text after the update the text dont show on Dias
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
hello i want to know if i installed theme and activated on my domain name and after that by chance i deleted my website and again create it from beginning then can i activate this theme again on same domain name or not
Hello,
Yes, you are free to deactivate the license as many time as you need. You can also manage your domains in your account on our website xtemos.com
Kind Regards
then what is the meaning of that line written on there that you can use activate this theme on one domain…i am unable to understand…if i activate this theme in my domain and hosting and later i delete all files or recreating the website for other hosting and domain…can i use same theme on new domain or not ???
It means that you can use one regular license for one project. But you can deactivate and activate it on this website as many times as you need during development.
i have to manually deactivate the theme or is it okay to delete all fies and theme and then i can reinstall this..
You can either deactivate it on your website before deleting the files or do this in your account on our website at any time.
can i install and activate to my other domain and hosting for testing some feature and then can i deactivate and install to my origional project and domain ???
Sure, you can test it on your development website and then move to production without any issues.
Kind Regards
Hi! I have the theme installed with an active license. I don’t know why I can’t create sliders. When I go into Theme Settings, I see Theme settings, prebuilt websites, theme license, tools, header builder, layouts, html blocks and sidebars. According to the theme documentation, I should also see Slider, but it’s not there. Can you help me? Is there something I need to activate? Thanks!
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello! Thanks for your reply The problem is that we did not make this website. It belongs to a client who has just started working with us and we do not know the login details for the Themeforest account to check the purchase code. Can I find out the purchase code in another way? Thanks!
Hello,
Sorry, but the only place where you can find the purchase code is your account on ThemeForest https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Kind Regards
Hello! After the update, the images in wpbakery went small size ignoring the size setting.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello!
See, only the first image is large, the rest are small, but before the upgrade all were big. Size set to “full”
Link to page https://novomail.ru/how-to-register/
Hello,
All images seem to be large as for me. Could you please send us a screenshot of the image with the problem?
Kind Regards
Hello!
Yes its on the home page.
https://imgur.com/a/bP3qG66The image sizes are all set the same. But the last one is displayed larger. When i change places of the images, it only makes the far right one big.
Here is how it looks now https://gyazo.com/baad63049728a33cefccda1fed9b9e4c
Please send us your admin access and keep all plugins that are not related to our theme temporarily turned off so we can check https://themeforest.net/user/xtemos
