2289 comments found.
Presale question: All your prebuild websites demo, and prebuild section blocks compatible with Wp Bakery builder?
Hi there,
Some demos are exclusive to WP Bakery or Elementor, while others are compatible with both.
Let us know if you’d like to confirm compatibility for a specific demo.
Hi, I think it would be correct if it was clear to everyone which demo can be used with which builder.
Put the logos on them please. I want to mix the demos so I need to see what is available.
Do the section templates work with both builders?
After purchasing Hub, you can see which demos are available for which page builder from the demo import screen.
And yes, the section templates feature is available for both page builders. We call it Hub Collection.
Hello I know my support has expired but upon updating my website I got this error Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the landinghub-core domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.)
What could be the issue I tried to disable plugins one by one but seems the hub core has an issue
Hello,
Kindly uninstall the Hub theme and its associated plugins from your website and attempt to reinstall them. Rest assured, there will be no data loss since your data is securely stored in the WP database.
Best regards,
The Liquid Themes Team
can someone please tell me after theme or elementor updates there are some animation features are didnt work in live mode but if we switch in developers mode i will work can someone explain?
This issue was due to a conflict in the latest version of Elementor and has already been fixed. Have you updated Hub to the latest version?
Hey there, do you have any feedback about elementor not loading editor top bar when editing pages?
If yes, is there any feedback you can offer me in order to face this issue?
Elementor version 3.25.8 Elementor Pro version 2.25.3
Hub theme version 5.0.2
Hi there,
We have never received such feedback before. Could you please submit a ticket with all the details, so that we can take a closer look at it? https://liquidthemes.freshdesk.com/support/tickets/new
Best regards,
The Liquid Themes Team
Hey there, i just did. Please check ticket #42185
Thanks! It appears that your ticket has been addressed. Please check.
Hello there, I am currently using the v4 version on my site . how can I switch to v5 through the panel? or do I need to update manually?
Hi there,
You can get help from this article to update the theme: https://docs.liquid-themes.com/article/380-hub-elementor-updating-theme
Best regards,
The Liquid Themes Team
Hey there.
Thanks for nice theme.
Please fix your Paralax demo. Thanks.
Hi,
Thanks for letting us know! We’ll check it out.
Best regards,
The Liquid Themes Team
Hi
All of a sudden I am unable to insert template sections. See screenshot link. https://prnt.sc/KcoACVOJfdx-I need this sorted asap.
Thanks Nick
Please update to the latest version, and it should be fine 
Perfect. All works fine now.
The modal keeps getting disabled. Sometimes it works. When I make an edit or change it gets disabled again. I get complaints from the end customer constantly. This is annoying. Please help.
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Does your support take a long time? I have responded 5 days ago but I am not receiving definitive support
Hello,
Before making a purchase, I wanted to confirm whether the HUB theme offers the capability to create a Mega Menu. If it does, could you please provide an example website where this feature is demonstrated?
Additionally, is there a list of plugins known to have compatibility issues with the Uncode theme? It would be very helpful to know this in advance.
Thank you in advance for your assistance!
Hi there,
Yes, the Hub theme offers the capability to create fully customizable mega menus via WP Bakery or Elementor. You can check out our demos here.
Unfortunately, we don’t have a list of compatibility issues. However, many plugins are compatible with the Hub theme, and so far, we haven’t encountered many compatibility issues.
Best regards,
The Liquid Themes Team
Presale question for ongoing work with brandnew websites.
– When do you update Hub Theme to WooCommerce 9.x.x?
I just created a website and saw this on Envato when I was about to buy.
Is it even possible to download an old WooCommerce (8…)?
(Same question about Elementor, or is newest version working now)?
Kind regards
Hi there,
The Hub is already compatible with WooCommerce 9.x.x, but we forgot to update it here. Additionally, it is compatible with the latest version of Elementor.
Best regards,
The Liquid Themes Team
A presale question. After purchasing your theme, how would I hire you to customize it?
Could you please response to my query #41724? Its been almost 2 days.
I have nearly 30 licenses with Hub and its time sensitive. So please pay attention.
Thank you!
Hi there,
It looks like your issue has been resolved. Please check your ticket for details.
Best regards,
The Liquid Themes Team
Regarding this issue: an_error_occurred templates_request_error undefined.
Has this Elementor version been solved? 3.25.4 – 2024-11-03
The issue has been resolved, and we are currently beta testing the update. It is scheduled for release shortly.
Hi everyone, does anyone have a solution for the problem with Elementor and the latest update of this theme? Even rolling back to previous versions isn’t working—I’ve tried various versions, but still nothing. Elementor just keeps loading, and I can’t do anything. Unfortunately, I haven’t received a solution from support even after 5 days, just that I need to wait. If anyone has a solution, please contact me via email at hello@inshapes.agency. I would be very grateful.
Hi there,
It looks like your issue has been resolved. Please check your ticket for details.
Best regards,
The Liquid Themes Team
an_error_occurred templates_request_error undefined.
Looks like i got scammed with this theme
Hi there,
We wanted to inform you that the issue you’re experiencing is due to the recent Elementor 3.25.2 update, which affects all themes, including ours. To resolve this, please revert Elementor to version 3.25.1 on your site. We are currently awaiting a fix from Elementor.
In the meantime, please refrain from updating Elementor until we notify you of a permanent solution.
Thank you for your patience and understanding.
Best regards,
The Liquid Themes Team
Hey all!
Go to Elementor > Tools > Version Control and rollback to version 3.24.7 for Elementor. And if you’re using Elementor Pro, also rollback to version 3.24.4. This will resolve all issues.
When I press Edit on Elementor, it doesn’t proceed to loading. It’s a fatal error. How can I fix it? Please reply as quickly as possible….. my ticket number #41565…
please… T.T
Hi there,
I see that my colleagues have already addressed your ticket. Please check your ticket again.
Best regards,
The Liquid Themes Team
“We are receiving a ‘templates_request_error’ message. This is a significant problem. Please provide information on when this issue will be resolved. Our project is at a standstill.”
Hi there,
We wanted to inform you that the issue you’re experiencing is due to the recent Elementor 3.25.2 update, which affects all themes, including ours. To resolve this, please revert Elementor to version 3.25.1 on your site. We are currently awaiting a fix from Elementor.
In the meantime, please refrain from updating Elementor until we notify you of a permanent solution.
Thank you for your patience and understanding.
Best regards,
The Liquid Themes Team
Hello, I need urgent support #41522 I sent it yesterday and they haven’t even answered me yet
Hi there,
I see your ticket has already been addressed, please check again.
I would like to ask when you plan to release an update for the theme (date) due to the non-functioning Elementor across the entire template. I have a project that I need to deliver soon, and currently, your theme is not working, which is causing me significant issues. I would like to know if I should wait for 1-2 days or consider requesting a refund for the non-functional theme.
Hi there,
Thank you for bringing this to our attention. Our development team is currently investigating the issue thoroughly. We will keep you updated and notify you as soon as we have a solution.
We appreciate your patience and understanding.
Best regards,
The Liquid Themes Team
