Hi Panatlantikuk,

Thank you for reaching out and sharing your requirements for a healthcare directory website.

We’re pleased to inform you that we have a solution for your needs! Our MedicalPro add-on works seamlessly with ListingPro and provides the features you’re looking for:

Customers can book appointments with doctors or nurses directly through the platform.

The system allows the admin to earn a commission from each booking, enabling you to implement the 20% (admin) and 80% (doctor/nurse) revenue split.

If this sounds like the right solution for your project, feel free to let us know, and we can guide you on how to get started with MedicalPro and ListingPro.

Best regards,

Team Cridio

Hi taxnewsadda,

Thank you for contacting us.

We’re sorry to hear that you’re experiencing issues with the theme. If the issue is related to functionality or setup, we’d be happy to assist you in resolving it promptly. Please share the details of the problem you’re facing so we can help.

Regarding your refund request, kindly note that all refund requests are reviewed based on the Envato Market Refund Policy. If your request meets the eligibility criteria, it will be processed accordingly. Refund reviews can take up to 5-7 business days.

In the meantime, if there’s anything we can do to resolve your issue and help you use the theme successfully, please let us know.

Best regards,

Team Cridio

Hi taxnewsadda,

Thank you for reaching out.

We have reviewed your refund request and noticed that there is no support ticket submitted by you. The only interaction we found was in the comments section, where you mentioned:

“hello purchase theme but not work, personal issue pls, check refund request 48 hour, reply please.”

To better assist you, could you please clarify the reason for your refund request? If you are concerned about the theme being slow, we recommend checking the official demos, which reflect the expected performance of the theme.

If the issue is specific to your site, we are happy to assist you. Kindly share your site’s WordPress Admin Login details securely, and our technical team will investigate the matter further and guide you on resolving any issues.

We’d also like to remind you that, according to Envato’s Refund Policy, refunds are provided if:

1- A feature as advertised in the demo is not working as intended.

2- The support channel is unresponsive.

Please let us know how we can assist you further to ensure a smooth resolution.

Best regards,

Team Cridio

Hi taxnewsadda,

Thank you for sharing the update. Please allow some time for the Envato Customer Success Team to review and respond to your ticket. They have acknowledged your request, and their team will get back to you as soon as possible.

Thanks

Its an great Service , Thanks for your quick reply

Hi

I have purchased ListingPro – Directory & Listing WordPress Theme

I have uploaded to domain : https://dialabad.in/

But now my idea is to add classified advertising also to the same website

ClassifiedPro

and club together so I am planning and moved https://dialabad.in/ to

https://yellowpages.dialabad.in/

and

I will create ne sub domain

https://classified.dialabad.in/

My question and requirement is

to have search facility of both classified and listing on my main website with Home page design

https://www.dialabad.in/

https://demo.wpclassify.com/classifypro/ Here apart from ” General , Property , Automotive ” , I need Directory tab, once clicked, will be diverted to directory website https://yellowpages.dialabad.in/ and from directory website , can be diverted to classified website .

Once logged in , I dont need to login again if sub domain changes

Just to note that it was right out of the box, I did NOT install any plugins, add any listings or anything and homepage is almost blank, still takes a LONG time to load and its not my hosting trust me.

Hi 360webfirm,

We’re sorry to hear about the issues you’re experiencing. To ensure we can resolve this promptly for you, please create a support ticket athttps://help.listingprowp.com/

In your ticket, kindly include:

1. Detailed information about the issue. 2. Your site’s WP Admin login credentials.

Our dedicated support team will investigate and address the problem as quickly as possible.

We appreciate your patience and understanding as we work to resolve this for you.

Best regards,

Team Cridio

Hi dubbia,

Thank you for reaching out!

The plugins SEO Repair Kit and CubeWP Forms are not essential for ListingPro’s core features. They are suggested only to enhance your site’s capabilities.

If you are experiencing issues with these plugins, I recommend contacting their respective support teams for assistance, as they would be best equipped to address any plugin-specific concerns.

If you have any questions or need further assistance with ListingPro, feel free to let us know!

Best regards,

Team Cridio

Then you need to change the notification language here, it is giving the wrong impression to admins: Notice that is says “requires”? This theme requires the following plugins: CubeWP Forms, CubeWP Framework and SEO Repair Kit.

Hi nahueltec,

Thanks for contacting us…!

To get the issues you’re experiencing resolved, please create a ticket at https://help.listingprowp.com/ , where our dedicated support team is available to assist you.

Kindly include the details of the issues along with your site’s WP Admin login credentials in the ticket, and they’ll work to resolve the problems as quickly as possible.

Best regards,

Team Cridio

Hi Wowemall,

Thank you for reaching out to us!

The ListingPro theme is not included in the Lifetime All Access offer. Since ListingPro is featured on ThemeForest, it must be purchased exclusively from Envato.

The Lifetime All Access bundle covers all ListingPro add-ons with a lifetime license, but the theme itself is a separate purchase.

If you have any further questions, feel free to let us know!

Best regards,

Team Cridio

Hi moniazadi,

Thanks for contacting us…!

We have integrated the Auto-Pilot Front-End submission via google (Fill-O-Bot) in listing submission, so when a user will find a business on Google then he can get all the info stored already.

When you turn on the fill o bots and enter the Listing Title there it will fetch the results from Google saved information and will auto fill all the fields which data is available at the google end. It works with Google Address.

Best Regards,

Team Cridio

Hello, thanks so much. Can admin also scrap all the data from Google automatically in the related fields? Such as, I would like to add all “physiotherapist in New York”. Is it possible to add in one click?

Hi moniazadi,

Thank you for your message!

Unfortunately, it’s not possible to scrape data automatically from Google and add it to the related fields. This feature is only available when adding listings from the frontend manually.

However, we do offer a bulk import feature that allows you to upload listings using a CSV file. If you have a CSV file containing the businesses you want to add, you can use that for importing.

Best regards,

Team Cridio

Hi Musti316,

Thank you for reaching out to us!

To create multiple websites using the ListingPro theme, you’ll need to purchase a separate license for each website. Each license allows use on two domains—one for a live site and the other for a test site.

Best regards,

Team Cridio

Hi Musti316,

Thank you for reaching out to us!

To create multiple websites using the ListingPro theme, you’ll need to purchase a separate license for each website. Each license allows use on two domains—one for a live site and the other for a test site.

Best regards,

Team Cridio

Hi Miguel1876,

Thank you for reaching out!

You can use one of the five listing detail pages provided by the theme. Additionally, the theme offers options to customize these pages by arranging elements—allowing you to include, exclude, or reposition them as needed. However, please note that these detail pages cannot be created or edited using Elementor.

Best Regards,

Team Cridio

Hi georgeach,

Thanks for contacting us..!

Almost every string is available in Loco Translate. You just need to Install and activate the Plugin loco-translate.

Then go to Dashboard>>Loco Translate>>Plugins>>Listingpro Plugins, click on Add new language (please don’t touch the edit template), just give your language, in the editor search for the string you want to change, give the new one in the text box, hit save

One thing to mention here, please don’t get confused between Translating or Editing the text. This plugin can control both tasks.

kindly see this YouTube video for more details

https://www.youtube.com/watch?v=259I6vqyII0

kindly read this article for more details.

https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/

Best Regards,

Team Cridio

Hi Hatton,

Thank you for considering ListingPro for your project!

While our theme is primarily designed for directory and listing services, it is quite flexible and can support some of the features you’re looking for with customization. Here’s a breakdown of your requirements:

1. ListingPro includes a built-in lead form feature, which allows customers to submit inquiries directly to tradesmen based on their listings. However, customizing the form to capture additional details like service type and location might be needed.

2. Leads submitted through the form can be emailed directly to tradesmen. Tradesmen can then respond via email or any other contact information provided.

3. This is fully supported out of the box. Tradesmen can have detailed profiles with photo galleries, reviews, and other relevant information.

4. ListingPro supports the inclusion of contact information within profiles and listings, enabling customers to connect with tradesmen directly.

For a full-fledged job board/service marketplace with dynamic interactions between customers and tradesmen, some additional customizations might be needed. Features like a bidding system, request matching, or advanced communication tools would require third-party plugins or custom development.

If you’d like to explore these options further, we’d be happy to guide you or connect you with our customization team. Let me know if you have any other questions!

Best regards,

Team Cridio

Hi juliabaagio,

Thank you for reaching out!

The PHP warning you’re seeing is just a notice and will not impact the theme’s features or functionality. If you’d like to hide this message, you can simply turn off the debug mode in your WordPress configuration.

If you prefer to remove the warning entirely, please create a support ticket and share your site’s WP admin login details. Our technical team will look into it and apply the necessary fix for you.

Additionally, the theme is compatible with the latest PHP version. However, some warnings or deprecations may occur depending on your site’s setup and any customizations applied.

Let me know if you have further questions or need assistance with creating the ticket.

Best regards,

Team Cridio

Thank you for your reply.

You Rea Welcome

Hi mmehmetaladag,

Thanks for contacting us…!

We are really sorry but there are no such role available for theme. Only Admin and subscriber user role are available in theme

Best Regards,

Team Cridio

Hi georgeac,

Thanks for contacting us…!

Our tech team already replied your email:

https://secure.helpscout.net/conversation/2768795767/32798?folderId=1775870 Please verify

Best Regards,

Team cridio

how can i download yellow pro theme because i do not have access to the https://listingprowp.com/en/

Hi Pawanpatil,

Thanks for contacting us..!

We have named the package you may purchase if the included add-ons are useful for your requirements. You can find the details here:

https://listingprowp.com/downloads/bundle-south-america/

To download the YellowPro theme, please use the following link:

https://we.tl/t-9ORkiJShnj

If you have any further questions or need assistance, feel free to let us know.

Best regards,

Team Cridio

Hi georgeac,

Thanks for contacting us…!

Our tech team already replied your email:

https://secure.helpscout.net/conversation/2768795767/32798?folderId=1775870

Please verify

Best Regards,

Team cridio

Hi Investnc,

Thank you for reaching out to us.

To assist you further with the issue regarding translating “days” in the administration interface, we kindly request you to share the following details:

1- WordPress Admin Login Credentials

2- A brief description or screenshot of the issue you are experiencing.

3- The purchase license key of the theme for verification.

Please email this information to support@cridio.com, and our technical team will investigate and guide you accordingly.

We appreciate your understanding and look forward to resolving this for you.

Best regards,

Team Cridio

Hi dustymiller,

Thanks for contacting us…!

Can you please guide us which demo you need to explore for user dashboard then we will share the link of that demo where you will able to signup as subscriber and can view the user dashboard

Best Regards,

Team Cridio