12632 comments found.
Hi,
I would like to restrict orders / purchases to registered users only – I mean a user can browse the site, add to cart, but must be registered and logged in to check-out / complete a purchase.
To do this, I have uncheck the option “Enable guest checkout” in WooCommerce -> Settings -> Accounts & Privacy, but it does not work. Users can purchase without registration / login.
Is there a possibility that Woodmart theme interferes with this setting and affects its functionality? Has anyone reported something similar to you?
Thank you
Hello,
Thank you so much for contacting us.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Hello,
Thank you for your reply.
If I will change the theme to TwentyTwentyFour (this is available), is any risk when I will change back to Woodmart, the website be broken? I will export theme settings, I will also take a backup before switching the theme, but that would be a bit hassle to restore if needed.
Regards
Hello,
The only problem that may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions. As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/
Regards
Hello,
Hello,
Thank you for your advice. I switched to TwentyTwentyFour and it was still the same and it was the same. Non logged in users could purchase.
I guess I have to work on woodmart/woocommerce/checkout/form-checkout.php
I see the code is there,
// If checkout registration is disabled and not logged in, the user cannot checkout.
if ( ! $checkout->is_registration_enabled() && $checkout->is_registration_required() && ! is_user_logged_in() ) {
echo esc_html( apply_filters( 'woocommerce_checkout_must_be_logged_in_message', __( 'You must be logged in to checkout.', 'woocommerce' ) ) );
return;
}
I will check to see if the conditions fail or the apply_filters is not working.
Regards
Hello again,
I checked form-checkout.php in both woocommerce and Woodmart theme and the above code is exactly the same.
To make the stamenet
! $checkout->is_registration_enabled() && $checkout->is_registration_required() && ! is_user_logged_in()
come true, you have to go to woocommerce settings -> Accounts & Privacy and also untick the “Allow customers to create an account: During checkout “
This doesn’t make sense to me because you cannot “require registration” and at the same time disable the registration at checkout page. In my opinion is not well written / stated by woocommerce. So it works by either make this setting off or removing the ! $checkout->is_registration_enabled().
Also, ideally the full checkout page should remain as is and disable the “Place Order button”. It is more user friendly, the buyer won’t be “shocked” when they will go from the cart to a blank checkout page.
I may implement it!
Of course this is not Woodmart matter, it is how woocommerce has been designed.
Thank you again.
We are glad that you sorted it out. Thank you for the details.
If I want to buy this theme and use it on our multi-vendor website with Dokan to sell products, is regular license enough? I’m not sure if I understand the licenses correctly, so I want to make sure.
Hello,
Thank you for considering the WoodMart theme for your project!
Yes, a regular license is sufficient to use the theme on your multi-vendor website with Dokan. The license allows you to use the theme on a single website, regardless of whether it’s a regular store or a multi-vendor marketplace. The key factor is that the theme is used for one website or domain.
If you have any additional questions or need further clarification, feel free to ask.
Kind Regards
After update to the latest vesrion i am not able to save changes in the theme settings. As soon as i hit the save button the site refreshes and jumps to wp-admin/options.php
Hello,
Most likely, it would help if you increased PHP Max Input Vars parameter on the server. You can check your current value in WoodMart -> Tools -> Status.
Kind Regards
Does it support fontawesome icons in menu ?
Hello,
Thank you for your question.
Our theme doesn’t include Font Awesome icons. We recommend using separate SVG icons that you can upload to your menus.
Kind Regards
For the Auth form that’s not showing:
inc/integration/woocommerce/template-tags.php:LOC2226
if ( $hidden ) {echo 'style="display:none;"';}
After commenting this, the auth form shows up (looks redundant anyway since a few lines of code above you are adding the ‘hidden-form’ class to the form).
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello, can you tell me if it is possible to add a slider thumbnail preview for the slider?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
Unfortunately, there is no such option in our theme for this slider.
Kind Regards
Hello.
After moving WP upload folder to an external location, every other icon and image is showing on the website, except icons uploaded via “Information Box Settings”. However, all file and directory permissions are correct. Please check the screenshot.
https://prnt.sc/rD1ousndTWfeAny suggestion?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
I tried to open a ticket on your site before and could not do that. The password was not working, and I tried to rest the login credentials several times but was not working.
You may post the suggestions here.
Thank you
Please send us your admin access so we can check. You can use our contact form here https://themeforest.net/user/xtemos
Hello team, I recently moved to Gutenberg, but I am unable to change the images in the slider. I’ve spent 2 hours trying to do it, but I can’t find the option to change the pictures.
Hello,
Thank you for the question. Please refer to the documentation on how to use our theme’s slider with Gutenberg https://xtemos.com/docs-topic/how-to-add-woodmart-slider-to-a-gutenberg-page/
Kind Regards
Hi there, We noticed that you have removed the bootstrap???? We have some custom made pages and templates with css.
Hello,
Our theme no longer uses Bootstrap. If you are using it on your website, you must include it separately or use a WordPress plugin for integration.
Kind Regards
Could you kindly let me know why we see this in the admin and yet everything is up to date 8.0.1 and all cache has been cleared. Yet there is nothing to update.
Important: The WoodMart Core plugin is outdated. You can update the plugin here.
Thank you kindly and all the best in your day …
Hello,
Could you please clarify if you updated the WoodMart core plugin? You can check the current version in Dashboard -> WoodMart -> Plugins.
Kind Regards
Yes 8.0.1 / 1.1.0 thank you
In this case, please send us your admin access so we can check what is wrong. Use the contact form here https://themeforest.net/user/xtemos
Please note the update(S) resolved this odd display issue, but what we want to know is how do we clean out all these backup records in the options database, it’s a mess in here, and should there not be a button in the theme somewhere to remove them or at least overwrite them somehow, there is a 175 data records just for xts-theme_settings_XXX?.
Hello,
You can delete all backups one by one in Dashboard -> Theme Settings -> Backup.
Kind Regards
That’s fantastic, and really helpful to know! Thank you again …
Hello,
I use Gutenberg to build websites but background video doesn’t autoplay on iPhone, tested iOS 15-17 (It only works on Elementor).
Please try to add block: Dashboard -> Homepage -> Full with section -> Style -> Background video -> Local (Self-hosted mp4).
And animated .webp backgrounds also don’t work when refreshing the page on iPhone.
Best Regards.
Hello,
Thank you for contacting us.
1. We will fix this issue in our nearest update.
2. Please send us your website link where we can see this issue.
Kind Regards
PREBUY Q: Hi, if i buy 2 woodmart themes in the same purchase (one cart) do i get two licence keys? TNX
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
Yes, you will get two separate licenses and purchase codes in this case.
Kind Regards
Thank you best regards
The product price block on Gutenberg is not getting updated with variable products. Example: 3 variations for the product, one is selected as default but when clicking on the product and getting to the single product page the price is still a range or if the range is disabled it’s set to the lowest price (not the price for the default selected item).
The price block works fine in Elementor.
Hello,
Please send us your admin access so we can check this issue on your website. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Anyone else here with crazy loading times after the latest updates? When you hit edit with elementor chrome asks for 3GB of memory…
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
feature suggestion for next update instead of showing whole review form make it appear only after clicking a button to write a review.
Hello,
Thank you very much for the feature request. We will consider this for our future updates.
Kind Regards
on cart page top right cart is not updating if you remove products from cart using left side cart area. also AJAX Add to cart stopped working.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
After update to 8.0.1 the text on product pages disappeared. After inspecting it seems like this is causing the issue:
.wpb-content-wrapper>p { display: none; }
This line of code is inside wp-content/themes/woodmart/css/parts/int-wpb-base.min.css?ver=8.0.1
Causes the text in product description
to disappear.
Also the product tags when displayed on product page are going all the way outside of the page if they are too many… This is also a CSS issue it seems to be a problem with the inline.
.product_meta.wd-layout-inline>span { /* flex: 0 0 auto; */ }
inside this file: /wp-content/themes/woodmart/css/parts/woo-single-prod-el-base.min.css?ver=8.0.1
Those are very frustrating bugs, that can ruin the SEO of a website and UX. Please address them to the developers of the theme to fix them.
Hello,
Please send us your website and admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Here is a custom CSS to fix another problem. It will be also fixed in the next update
body .product_meta.wd-layout-inline>span {
flex: unset;
}
body .product_meta.wd-layout-inline>span > * {
display: inline-block;
}
Kind Regards
Thank you! Yes, I was able to fix it with CSS but still you need to address this issue with the developers to fix it globally.
Cannot give admin access because the website is for gifts and now it is our season. I don’t have online clone of the website for dev purposes. I have just rolled over to the previous version till you fix the issues with the new one.
Thanks,
Also for the hidden text this is the code needed:
.wpb-content-wrapper>p { display: inline-block; }
We need to investigate the issue on your website since we can’t reproduce it on our end. That is why we need your admin access.
Hi. Just here to report few bugs for Woodmart/Basel.
I have both, Basel and Woodmart – different accounts tho.
1. I created a html block with WP Bakery, and added some custom css to it inside wp bakery https://prnt.sc/z06giH0stcjN ....When I add this block to any page the CSS is not applied. I have to add it again to that page even if it is added within the html block editor page.
2. Navigation background links color can’t be changed. It is automatically pulled from primary color making it a little bit lighter, which is irritating. See the pictures:
https://prnt.sc/ZIz3SR-Y8cPDThe hover background and active link background just can’t be changed. As I said before, this color is being pooled from the primary color and then making it a bit lighter.
I am trying to find my account password/email where I have Woodmart license. I will return once I get it. Tomorrow probably. The support is expired for my Basel, and probably Woodmart account, so I can’t make topics on support forum.
Anyway I just wanted to let you know of these issues. Would be nice to tell everyone how to change that background. But first try it yourself, specifically on that demo.
Jollygood
Hello,
Please send us your website and admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Here is a custom CSS to fix another problem. It will be also fixed in the next update
body .product_meta.wd-layout-inline>span {
flex: unset;
}
body .product_meta.wd-layout-inline>span > * {
display: inline-block;
}
Kind Regards
Your code doesn’t do anything in my case. However, I was able to change primary color specifically for the main navigation:
.wd-header-nav { —wd-primary-color: red; }
.wd-header-nav a { color: var(—wd-primary-color); }
The theme automatically uses some strange algorithm that you set it to, and makes main navigation background to lighter color.
Now, I have to use “trial and error” method just to find the right background color for my main navigation links.
Also, the style is way too rounded, and there is no option to change that. Gonna do more css I guess. This wouldn’t be a problem if the style or code is known. But I don’t know where to look. None of the normal developer tools detect this background.
Hello,
My apologies. I posted the wrong code here.
1. This issue has been fixed in our 8.0.1 update in WoodMart. And will be fixed in the Basel theme soon as well.
2. Try to use the following custom CSS
body .wd-nav.wd-style-bg {
--nav-color: red; /*Navigation color*/
--nav-color-hover: blue; /*Navigation color hover*/
--nav-color-active: aqua; /*Navigation color active*/
}
body .wd-nav.wd-style-bg>li>a:before {
opacity: 1!important;
visibility: visible!important;
background-color: transparent; /*Navigation background color*/
}
body .wd-nav.wd-style-bg>li>a:hover:before {
background-color: red; /*Navigation background color hover*/
}
Kind Regards
Nah, it only works for hover-over. Active link background still doesn’t work.
Hehe, this is ridiculous. Maybe you can add options to change this in future updates. I added the radius tho, much better for me: border-radius: 5px;
This is the CSS that will change active and hover background color on main navigation links: Remember to use this style for the menu. Choose it within the header builder menu options. Then apply the CSS with the adjusting it with the colors you want.
https://codepen.io/Matija-Kurusic-the-sans/pen/vEBEMxmHere is a full CSS code for this
body .wd-nav.wd-style-bg {
--nav-color: red; /*Navigation color*/
--nav-color-hover: blue; /*Navigation color hover*/
--nav-color-active: aqua; /*Navigation color active*/
}
body .wd-nav.wd-style-bg>li>a:before {
opacity: 1!important;
visibility: visible!important;
background-color: transparent; /*Navigation background color*/
border-radius: 5px;
}
body .wd-nav.wd-style-bg>li>a:hover:before {
background-color: red; /*Navigation background color hover*/
}
body .wd-nav.wd-style-bg>li:is(.current-menu-item,.wd-active,.active)>a:before {
background-color: red; /*Navigation background color active*/
}
Currently, we don’t have plans to implement this in the theme.
I just came to say that I bought another license. The help is very good. You have my full support. Keep improving Woodmart, it is one of the best themes I worked with.
I just wanted to ask is Gutenberg capable of doing the same design stuff when compared to wp bakery? Bakery has lots of tweaks and options for each row/column etc. I do all my customizations through Bakery.
Thank you very much for purchasing our theme again 
Sure, Gutenberg is much more powerful than WPBakery in terms of pages and layouts creation.
Pre Sales Question :- I checked in your demo that products can have video with youtube links, is it possible to add videos as 3rd position or 4th position item. Like Main image, then image and then video.?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Yes, you can add video to any image, and those videos will replace images in the gallery.
Kind Regards
Can you share the demo, or steps to achieve the same in demo.
You can check an example on this demo page https://woodmart.xtemos.com/mega-electronics/product/apple-macbook-pro-16-m1-pro-2/
pre- build header not found as shown on demo, colored header, dark header lot of pages of demo not seen after installation
dissapointed
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
