266 comments found.
Pre-purchase question: Is it possible to make the menu header sticky in the mobile version of the website? On the demo site, the header is sticky only in the desktop version.
Sticky menu is not available on mobile devices. If you need it, we can implement it for you as a custom job.
Guys I have updated my theme to the latest version & it seems to have messed up my services displays, so now I am missing images & the page layout is totally different. Can you help me or give me advice on how to fix this please?
Original Layout: https://cardock.ie/index.php/cardock-service-list-page/
After Update: https://andrec82.sg-host.com/index.php/cardock-services-list/
I brought my website into a temporary domain just to update so I did not have to do this on the live website.
Please create new topic on our Support Forum our support team will check this issue for you and provide a solution. Thank you!
Hello I changed logo, hit the save button, it just keeps spinning and nothing happens
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the js_composer domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in E:\Vhosts\dctyres.co.uk\httpdocs\wp-includes\functions.php on line 6114
Notice: Function wp_add_inline_script was called incorrectly. Do not pass <script> tags to wp_add_inline_script(). Please see Debugging in WordPress for more information. (This message was added in version 4.5.0.) in E:\Vhosts\dctyres.co.uk\httpdocs\wp-includes\functions.php
ive started getting this with the new theme update, any ideas?
Thanks
This is caused by WPBakery Page Builder plugin, we will provide theme update with the newest version of WPBakery Page Builder included in the upcoming days.
Hello I am setting up this theme for a customer, I have the purchase code, but I can not create account on the support forum because the purchase-code + my username don’t match. Just tell me here briefly how I change (add/edit or remove) the left side from services area). Thank you
Hello,
In this case you won’t be able to get a support. You need to have purchase code which match username and create support account using those details.
Good Morning. We bought your theme a few years ago. However, we don’t know why, something happens in our server and the website is out of whack. If we buy an extension of your support, can you welp us?
A image of our site nowadays: https://www.filemail.com/d/qucvydraswzymfr
Hello,
Yes, please renew your support period and create new topic in our support system we will check your issue and provide help.
Pre-sale question? Does it comes with WP bakery or do we have to buy it separately?
WPBakery Page Builder is included with theme and you don’t need to purchase it separately.
Do you have a career page plugin that you advise? Most that I have tried are having pagination issues
Unfortunately we haven’t tested any an we’re not able to make recommendation.
Hi, you might want to think about changing the word “LUBE” to lubricants
Hi, This is fully editable, you can change it to any text.
I have a preorder question? If I buy this theme and I install it on my WordPress but i don’t know how to import everything to have it like in the demo, would I be able to hire you to do it using your demo import service or I have to buy this service you offer since the beginning?
Yes, it is possible to order installation service from us. You can do that using this form.
OK, and if i buy it and i try to do it first but something goes wrong, would you be able to reinstall it for me if i hire you?
I went to the form you sent to me, and I also wanna know if those extra plugins for SEO and Security that you said can install are the free version or the premium version?
You can try to do it first, if you won’t be able to install theme, then we can reset your WordPress installation and make this for you. Yes, those are free version. If you have premium ones, we can install premium version for you.
Hi,
I have a few questions regarding the theme: - For the appointments is it automatic? that is the system stores and checks if the specific slot is available according to other appointments previously made online? - Are there notifications sent to the customer and admin after making an appointment? is there reminders sent to the customers to recall the appointment i.e 1 day before the appointment? Can customer modify their appointment online? - can quotes and invoices slips be created through the theme?
Thanks
Hi,
After customer will submit appointment form email notification will be send to admin and customer. Appointment data can also be stored in admin area but there is no reminders system integrated. Appointment form can be configured as cost calculator form, so you can prepare quotes with it. Invoices are not integrated.
I’d like the user to be able to log in to keep track of the status of their car’s repair, is that possible?
Theme doesn’t provide such a functionality but you can search for some plugin which will have it and install it additionally.
I just started my new business about car repair, I’m gonna use it for my Car Care Hub blog. Could you please give me some discount? Thanks
Unfortunately it is not possible to give individual discount, in the near future we’re also not planning any discount actions.
Thank you for the support documentation for upgrading the theme and WPBakery. This link saved my site from being a white page critical error. https://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11
You’re welcome! We sent you an email, please kindly check your mailbox.
Can I use elementor instead of wpbaker ?
Elementor will work as with other WordPress theme but Car Service is including WPBakery Page Builder and components prepared for it. Elementor is not included.
I updated the theme to 6.9. Won’t work with PHP 8. Seems that WPBakery Page Builder is the problem. In your changelog 24 October 22 you say that WPBakery Page Builder was updated to version 6.10. But I still have version 6.4. How come? How can I update to 6.10?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
After reinstalling the theme Page Builder was also updated. Works with PHP 8 now.
I’m glad to hear that! Thank you for an update! Anyway theme re-installation wasn’t necessary. You can find update instruction only for WPBakery Page Builder under FAQ section – https://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_12
WTF … I should have read a little further … 
Whatever, thanks for the advice … and its a nice theme, by the way 
You’re welcome and thank you for your kind words!
How do I get the purchase code for SLIDER REVOLUTION?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
This theme is not working with PHP 8.
After updating all plugins, the theme and wordpress we switched to PHP 8.0. And the website doesn´t work anymore. Do you know what to do?
We’re using PHP 8 on our end and theme is working correctly. Please make sure that you’re using latest version of theme which is 6.9. Update instruction: https://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11 If you will still have issues, please create new topic on the support forum and our team will provide assistance.
Does this theme support PHP 8 ?
Yes, it does.
We are a no-profit organization and we are super happy to have bought your theme!! Indeed the best service support around!!! We had bought at least 5 themes before and no other developer even get close to the quality of your customer care! Magic! Thank you!!
Thank you very much for sharing your thoughts, we’re really appreciate your kind words!
