Hi, I just bought the theme submitted a ticket and got suspended on login in. I had and issue with an Outdated plugin-WPBakery Page Builder

​I updated the theme to its new version 1.6.0 slider revolution updated to its latest version but WPBakery Page Builder plugin had an error I just want to know how i can update it to its latest verion since it says I do and the outdated plugins show a site health issue

“There is a new version of WPBakery Page Builder available. View version 8.1 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?”​

Dear Support Team,

I hope this message finds you well. I am currently using the MyMedi – Responsive WooCommerce WordPress Theme and I want to add buy now Button on product page who redirect to checkout page.

Best regards,

Genix Pharma

Hi, I want to know how to install a “Create an account” button or interphase; bacause the theme only gives the choice of “Login” interphase but not “Create an account”.

Can you please help me telling me how to do that?

thrying to use this product set up… https://demo.theme-sky.com/mymedi/shop/digital-thermometer-x30-pro/?layout=full_width&summary_layout=2-columns&related_prod=1&bottom_content=0&bestsellers=0&attr_dropdown=1

I need to get the options to show in the dropdown like this demo, my version doesnt show the dropdowns

i have mymedi with Woocommerce. I am getting a new error, and it says its a compatibility issue with your theme, is there a recent update?

After checkout not redirect on thank you page please help

Hi, we have a problem with the MyMedi theme update.

The site in question is https://2c4b-medical.com/ and, after updating the theme from version 1.1.2 to 1.5.9, part of the site’s style was lost (font, colors, background in the header that I fixed from css and in other parts of the site, borders added in elements). To better understand, I leave you the link of a copy of the old site with version 1.1.2 of the theme: https://sviluppo-evolveweb.com/2c4b-old/

We did the update because the “Proceed with order” button on the cart page was no longer clickable for some reason. Updating the theme solved the problem but now there are style problems.

I await your response, thanks

Dear Support Team,

I hope this message finds you well. I am currently using the MyMedi – Responsive WooCommerce WordPress Theme and have encountered an issue with customizing the footer.

I would like to replace or update the X icon (formerly Twitter) in the footer section of the theme. However, I noticed that the X icon does not seem to be available in the current theme’s icon library.

Could you please guide me on how to:

Add the X icon to the theme if it is not included? Replace the existing Twitter icon with the X icon in the footer? If custom CSS or modifications to the theme’s code are required, I would appreciate detailed instructions to ensure the changes are implemented correctly.

Thank you for your support. I look forward to your guidance.

Best regards, Genix Pharma

Same as the other 2 people reporting, checkout button not working, theme and plugins are on latest versions. Appears to be after latest Woocommerce and/or wordpress updates in last 48 hours.

hello. my website is “www.evolkozmetik.com” and i’m using mymedi theme for it. everything was perfectly running but now i notice “checkout” button on cart page is passive and not working. can you help me about this stuation?

Please take note that the checkout button is not working caused by the css -> content: ’’ please push an update for this ya

.woocommerce .cart-collaterals::after, .woocommerce .cart-collaterals::before, .woocommerce-page .cart-collaterals::after, .woocommerce-page .cart-collaterals::before

Hello There,

We set Free shipping for UK and still it says on checkout page that There are no shipping options available. Could you please advice the resolution?

Thanks.

Hi! How can i modify the info of the row that appears above footer with the items “100% Money back” ...

I am having issues with another plugin used for product options. Some options can be selected, others cant. I tested activating another theme and the options plugin works fine. Thus I assume the issue is whith Mymedi theme. This is a sample of the product page with the issue: https://floristeriacamelot.com/tienda-en-linea/color/multicolor/melodia-primaveral/. I have just updated to the lasted version of the theme but the problem persists.

How can i modify the mega menus?

Hi, how to activate theme? and how to import demo data manually? where are the files to import? how do i import demo manually?

Hello, could you please let me know if this template can be integrated and pre-configured for the Spree platform? Would you provide us with support from your developers?

I updated my site to the latest version of the system because I was receiving a warning that the templates were out of date. Even after updating to the latest version, I still receive the warning: mymedi/woocommerce/loop/add-to-cart.php version 9.0.0 is out of date. The core version is 9.2.0.

How do I solve this?

Hi, I have a problem – the cart don’t looks good- nothing is readable,. It is after update. I tried to rollback but nothing changed

I am looking to buy a Mymedi theme for one of my e-commerce but I was expecting auto updates on themes. Is the auto-update for the theme available without breaking a few of our customs codes?