619 comments found.
how to fix this error “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Hi!
Where’s the changelog for the theme?
Hello! You can check it here https://help.ewebotwp.com/docs/changelog/theme-changelog/
Thank you for the quick response! 
You are welcome. Have a great weekend.
Page loading after the scroll. (phone view) . Header smoothly loading ok
text here
I’m unable to change the header and footer for my homepage (ID: 5197) through the admin panel while using the Home 16 theme. Here’s the issue in detail:
Problem:
The homepage uses a different header/footer than other pages (set by default). No options in Theme Settings, Customizer, or Page Options to override this. Manually forced changes via phpMyAdmin (updated wp_postmeta), but need a proper admin-panel solution.
Steps Taken: Checked: Appearance → Customize → Header/Footer (no homepage-specific settings). Page Settings (no template options for headers/footers). Theme Documentation (no guidance for homepage exceptions). Temporarily resolved by direct database edits (unsustainable).
we was need your help even after purchasing the theme why you have not update plugin ??
We don’t understand what you are referring to. The support is not provided via this comment form. It is for pre-sale and general questions only. Please submit a support request and our team will assist you.
Give me an easy way to change image/video links. What server requirements does your theme need? when ever client say to change it took one day to change why?
Hi team,
While update plugin getting this error. Please fix this issue.
“Installing Plugin: GT3 Photo & Video Gallery – Pro
Downloading installation package from /home/u595206242/domains/thinkdigitalworld.com/public_html/wp-content/themes/ewebot/core/tgm/plugins/gt3-photo-video-gallery-pro.zip…
Download failed. A valid URL was not provided.
Plugin not activated. A higher version of GT3 Photo & Video Gallery – Pro is needed for this theme. Please update the plugin.”
I am reaching out to request a change of the license key for my domain. Currently, the key is associated with one domain, but I would like to update it to another, as it better fits my current needs.
Could you please guide me through the steps required to make this change, and let me know if any additional information is needed to proceed?
Thank you in advance for your assistance.
Hello, I am not able to update required plugins: - GT3 Themes Core - Revolution Slider - WP Daddy Builder Pro
per following error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
My webiste is completely down that uses this theme, I believe possible due to this reasons and once I go to the domain I see only the white page saying ” There has been a critical error on this website.”
Any advise how to resolve?
Hi there! This form is for presale and general inquiries only. Our team has already answered to your submitted support request.
Okay, thank you!
Hi have a customer witth this theme, and since one week, when we aktivate g3 core, there is no mobile version anymore when we deactivate, it turns on with elementor. is there any solution for ut ?
So im looking forward to installing the DEMO20 on my account, but no support after 6 months. But i cant install DEMO20? What is this for nonsense?
hey hi. how can i set the chatgpt that he act like a finance consultant?
thanksd for your response.
Hi there! If there is such a plugin, you can do that.
Hi, I’m seeing this error when I want to edit my header via WPdaddy (500 error). Really annoying. The theme, WP and all plugins are fully up-to-date.
Uncaught Error: Call to undefined method Elementor\Modules\PageTemplates\Module::body_open() in /var/www/vhosts/wp-content/plugins/wpda-builder-pro/core/library/template.php:32 Stack trace: #0 /var/www/vhosts/wp-includes/template-loader.php(106): include() #1 /var/www/vhosts/wp-blog-header.php(19): require_once(’/var/www/vhosts…’) #2 /var/www/vhosts/index.php(17): require(’/var/www/vhosts…’) #3 {main} thrown
Can you help me?
Hi,
I bought the theme many years ago don’t see why I need to buy support again only for a bug.
Can you help me?
The mentioned above issue was resolved long time ago. You have to update all required plugins. You can submit a support ticket with the versions of the plugins and theme that you have.
Hi, It clearly isn’t resolved. I’m using litespeed with php 8.2.26, might help with your bugreport.
Everything is fully up-to-date!
I just downgraded Elementor and now it works fine.
Thanks!
We are trying to assist you but you don’t want to send any support request. Please note that we don’t provide support via this comment form. Thanks for understanding.
No problem. I’ll figure it out myself. Thanks (for nothing)!
OK, got it. Anyway, you can submit a support request, and there is no need to buy a support package if the theme has the issue. Have a great day!
hi
why did my colors all change after an update. i m not getting how the colors in this template works. I have global system colors that i set to my color pallete. I also created custom colors of my pallete.
What do i need to set up my elements to in order to get the system or custom color? and for not the update to mess it up again.
pls help
wel i dont have support anymore but i m not sure if i shoudl be buying one. i mean everything is set properly on the website. it should be different than what is on the back end.
You shouldn’t have any problems if your theme and required plugins are up to date. We also asked you to submit a support request above. You can use this link https://wp-help.zendesk.com/hc/en-us/requests/new
WP Daddy Builder Pro Version is conflicting, we updated the theme and the plugin but we can’t edit the header and footer with elementor
We are sorry, yes, if we open any header/footer in Elementor, we are getting an error. This issue has already been fixed by WPDaddy team. There will be an update later today. Sorry for the inconvenience.
You can update the plugin via your WP dashboard.
WP Daddy Builder Pro Version 1.2.23 is conflicting with latest elementor 3.26.0
Hello! It’s not WPdaddy builder. Please update theme and GT3 themes core plugin to the latest version. There was an updated yesterday
We are sorry, yes, if we open any header/footer in Elementor, we are getting an error. This issue has already been fixed by WPDaddy team. There will be an update later today. Sorry for the inconvenience.
You can update the plugin via your WP dashboard.
WP Daddy Builder Pro Version 1.2.23 is conflicting with latest elementor 3.26.0
Hello! We are aware of this problem and our devs are working on it. Meanwhile, you can rollback to the previous Elementor version. Once the issue is resolved, we will release an update.
The issue has been resolved, please update GT themes core plugin to the latest version.
You can update the WPDaddy plugin via your WP dashboard.
Hi, the theme GT3 Themes Core plugin is not compatible with latest elementor 3.26.0
Hello! We have the latest Elementor version on our demo website, no issues. Please submit a support request and our team will check it on your end.
It’s fine when I rolled back to 3.25.9. Is your demo 6 in latest 3.26.0 because it just released on 16 Dec 2024.
Yes, there is an issue with the latest Elementor. Our devs are checking what’s causing the issue.
The issue has been resolved, please update GT themes core plugin to the latest version.
pre sale Q before ordering. you wrote that “Please notice! The images used on the site preview page are for demo purposes only and are not included in the package.” is it for images only ? illustrators icons on homepage included?
Hello! You will get the exact copy of the demo website with the images, illustrations, icons etc. Once it’s done, please replace the images with your own ones before you launch your website. All the images can be purchased on deposit photos if you need ones. Thanks
Hi
The demi import doesnt import any of the new style pages.
why is that?
Thanks
