Please update theme to the latest version. We usually update the Woocommerce teplates with every theme update.

Hi,

Please send us an email to info@crumina.net . And we will send you the details for the test installation as a response.

Thanks!

Best regards, Crumina

Sent ! I commemorate you on your quick reply and willingness to go this mile !

You are welcome! The details have been sent.

Hi there,

Yes, the update is coming and will include the known bug fixes. If you plan any customizations, it is recommended to use the child theme to keep them saved after you have updated the theme. If customization is just extra CSS code in the Customize section, they will not be overridden by the update.

Best regards, Crumina

Hi. There are plenty of chats and plugins for BuddyPress messages. But we tested only the https://wordpress.org/plugins/bp-better-messages/

Best Regards.

Hi.

There is no such shortcode unfortunately.

But you can easily create tooltip with HTML attributes in Olympus.

<span data-balloon-pos="right" data-balloon="Balloon text" />

Will give you the balloon on the right with “Balloon text” content.

Best regards.

Hi.

I’m sorry, but we have no option for configuring the typography separately for mobile devices.

@media (max-width: 468px) {
 h1, .h1 { font-size: SOME SIZE px; }

h2, .h2  { font-size: SOME SIZE px; }

h3, .h3  { font-size: SOME SIZE px; }

h4, .h4  { font-size: SOME SIZE px; }

h5, .h5  { font-size: SOME SIZE px; }

h6, .h6  { font-size: SOME SIZE px; }

body.olympus-theme  { font-size: SOME SIZE px; }
}

Best Regards, Alex

ok I solved it, I was missing the solution for the post size remaining unchanged, but I solved it with .blog-post .post-content.

Thanks

Hi,

The Events Calendar plugin is a recommended plugin. If it has not been installed yet, go to Appearance>Install Plugins section and install it from there.

Thanks!

Best regards, Anna

Hello,

Can I assign a menu to the marked area? I would appreciate your support.

Hello,

Sorry for the delayed response!

About adding a menu to the marked area, please, refer to this tutorial https://support.crumina.net/hc/articles/69/72/358/sign-in-form-extension#custom-welcome-back-module

As for the icons issue, please submit a ticket to our support system. We will provide you with the fix https://support.crumina.net/

Thanks!

Best regards, Anna

I have figured out errors are in Elementor Olympus Widgets. I am able to open posts and pages without those widgets.

You’ll laugh. My mistake – I accidentally activated the child theme. Everything is OK. Thanks.

Hi, thank you for the update! )

Hi I have some tickets which have been pending now for over a week. I have even tried to update one of them to remind you that i am still waiting but still no response. Are the issues not resolvable or what exactly is the issue why i am not getting a response?

Hi,

We are sorry for the unanswered tickets! They are still under review. Those issues need deeper investigation as they are not reproducible on our end. However, given that you have 31 active plugins, one or several of them may cause problems in both tickets.

If you can, please, disable all of the third-party plugins, that don’t come with the theme, including the cache plugin. Purge the cache and check if the issues are resolved. Let us know in the tickets if it helped.

Thank you!

Best regards, Crumina

I understand some of the issues could be unique to me however, i have tried what you said. please check my updated tickets

Hi there,

The problem is that the possibility of adding a Media tab to the menu was removed from BuddyPress, despite being available some time ago. Unfortunately, we as the theme developers can’t add it back.

Best regards, Anna

Is there another plugin that may allow for the addition of media?

Hi,

The theme is greatly tied to the Unyson plugin; migrating it to another is a huge work. Thus we do not plan to move from the Unyson. Instead, we already started supporting it in terms of security updates.

Best regards, Anna

Hi,

Yes, it will delete all your data. We recommend installing demo data only on a clean installation. In your case, you can make a copy of your current site on some staging environment, and only after that import demo data to your current installation.

Thanks!

Best regards, Anna

sorry, i dont understand what you mean by staging environment. do you mean like to back up the site then reupload content after demo install?

Hi! Not exactly.

There are 2 variants for your case:

1. You can export the needed pages from the provided for you demo installation and import them to your website. You can use WordPress import/export tool for that purpose. https://learn.wordpress.org/tutorial/tools-import-and-export/

2. Make the copy of your website ( for example on sub-domain ) You can use https://wordpress.org/plugins/all-in-one-wp-migration/ or similar plugin for make it fast. Then install the demo-content on the main website. After that Import/export your existing content with WordPress Importer tool to the main website. https://learn.wordpress.org/tutorial/tools-import-and-export/

Hope that helps. Best Regards.

Hi. Sorry, but we don’t have such functionality in the theme by default. You need to use additional plugins, like PaidMembersips, to achieve that.

Best Regards, Alex

Hi,

Unfortunately, Woocommerce updates its templates faster than we release our updates. However, we will make sure to update all Woocommerce templates to their latest versions in our next release.

Best regards, Anna

Hi.

Sorry, but that functionality is not available by default. Additional plugins need to be installed.

Best Regards.

Hi.

You can use the “Extended” signup form option and add the needed field to the user profile. More about that you can find in this article: https://support.crumina.net/hc/articles/69/75/469/sign-in-or-register-form

Best Regards.

Hi.

The fresh version of the theme is on review. Woocommerce templates and plugins are updated. As soon as it is approved you’ll receive a notification.

Best Regards.

Thank you!

Done

Directory

Hi. We have no plans to add such functionality in the near future. Sorry.