12043 comments found.
Hi there,
Pre-purchase questions:
1. Is it possible to modify forms, such as the “Add a Listing” form, using Elementor? 2. Can the entire theme be translated into French? If so, do I need to use a plugin, or is this option available within the theme settings? 3. Aside from CSS, does the theme require coding for customization?
Thank you in advance for your assistance.
Hi blissedout2020,
Thank you for considering ListingPro and reaching out with your questions! I’m happy to assist you:
1- The “Add a Listing” form and other similar forms are built into the core of ListingPro and cannot be directly modified using Elementor. However, ListingPro provides a built-in Form Builder, which allows you to customize these forms without needing additional tools or plugins.
2- Yes, the entire theme can be translated into French! While there isn’t a direct option in the theme settings for translation, you can easily achieve this using translation plugin Loco Translate.
3- ListingPro is designed to be highly customizable through its built-in features and settings. For most design changes, CSS is sufficient. However, if you wish to implement advanced customizations that go beyond the default options, some coding knowledge might be required.
If you have any further questions or need clarification, feel free to reach out. We’re here to help you make the best decision for your project!
Best regards, Team Cridio
I tried searching the demo website, but is there any demo of the ads campaign running for banner ads? I am trying to see what it looks like and if it would work out for our use case.
Does it integrate well with Ads Pro Plugin (on Codecanyon)?
Hi WT-Digital,
Thank you for reaching out to us with your questions!
We sincerely apologize, but currently, we do not have a demo available that showcases banner ads in action. We understand how important it is to visualize the feature, and we appreciate your understanding.
Regarding the Ads Pro Plugin (available on Codecanyon), we regret to inform you that we haven’t officially tested the theme with this plugin. However, you are welcome to try it out on your end.
Best regards,
Team Cridio
It is possible with your theme just not currently available?
I’m trying to install the Lead Form add-on using the LIstingpro Command Center but the install is not working. Can you supply the plugin separately?
Hi lwdeddie,
Thanks for contacying us…!
Please follow the link below to get the Lead form Adon
https://we.tl/t-cc3GxrWStyBest Regards,
Team Cridio
Thank you!
You are welcome
Pre-purchase question: Is it possible to add a paid featured listing function to this theme?
Hi domainer10,
Thank you for your interest in ListingPro!
Yes, it is absolutely possible to add a paid Featured Listing function to the theme. ListingPro already comes with the following features:
Paid Listings via Pricing Plans: You can create multiple pricing plans and allow users to add listings by selecting a plan that suits their needs.
Featured Listings: The theme includes a built-in option to make listings Featured. This allows listings to gain more visibility on your site by appearing prominently in search results or on your homepage (depending on your configuration).
Best Regards,
Team Cridio
is it possible to import data from excel file ?
Hi familieabbas81,
Thanks for contacting us…!
You can use only .CSV file to import the listing data
Thanks
hi. how we can customize price in invoices? We dont need 2 strokes, and cant find where to change it. We dont need Tax and amount paid strockes in the invoice. taxes are off, but it appears in the invoice
downloaded PDF invoices looks not good https://disk.yandex.com/i/DceCdKISRBKbsA
Hi dustymiller,
Thanks for reaching out!
To get the issues you’re experiencing resolved, please create a ticket at https://help.listingprowp.com/ , where our dedicated support team is available to assist you. Kindly include the details of the issues along with your site’s WP Admin login credentials in the ticket, and they’ll work to resolve the problems as quickly as possible.
Best regards,
Team Cridio
cannot create a ticket
We have updated the theme
Nothing was resolved
How to upload a default logo incase user did not upload one ?
Hi Macbethmanen,
Thanks for contacting us…!
You may upload the default logo from WP Dashboard >> Theme options >> Listing settings
Thanks
There is no that option ?
Hi Macbethmanen,
Thanks for contacting us…!
You may upload the default logo from WP Dashboard >> Theme options >> Listings> listing submit and edit> default logo, Here you need to upload the logo image.
Thanks
I am sorry for leaving this message I bough 4 themes and bundle pack and I am still waiting support for almost two weeks. at this point I rather have refund so i can move to work with another company
i am waiting 2 weeks we can not update one of the plugin with no response
Hi Pawanpatil,
Thanks for contacting us…!
We sincerely apologize for the inconvenience and the delay in addressing your concern. We understand how frustrating this situation must be, and we truly appreciate your patience.
We have tried to locate your support tickets using the username provided, but unfortunately, we couldn’t find any tickets in our system. To resolve this matter promptly, could you please share the ticket URL or provide the email address you used to submit the ticket?
This will help us verify and identify the issue to ensure it gets the attention it deserves.
Your satisfaction is very important to us, and we are committed to resolving this as quickly as possible.
Looking forward to your response!
Best Regards,
Team Cridio
i was trying to give you info today but your website is not working for me or actually it is down
Does this theme have inbuilt booking system?
Hi Macbethmanen,
Thank you for reaching out!
Yes, ListingPro comes with its own inbuilt booking system. For more details and a complete walkthrough of how the booking system works, please watch the video linked below:
https://youtu.be/KX8U5-vPNeA?si=YpoqGlQ1EJ2Whe00Best Regards,
Team Cridio
How to add new currency ?
Hi Macbethmanen,
Pleas watch the below video to learn how to add new currency . https://www.youtube.com/watch?v=bdgdczuemLYThanks
Hello team, listingpro is an amazing theme. One small improvement i would strongly recommend is that the listing address and phone number which is stored in wp_options values is difficult to export out as wp_options value comes out in a single column.
Alternatively can I know which table can I use to pull out each listing level id, title, address and contact nos.
Thanks, Parag
Hi Parag,
Thank you for your kind words about ListingPro! We truly appreciate your feedback and recommendation.
Regarding your technical question, I recommend creating a support ticket on our official help desk:
https://help.listingprowp.com/. Our technical team will be happy to assist you and guide you on how to extract the desired data.If you need help with anything else, feel free to reach out.
Best regards,
Team Cridio
Noted team. Will do
Hello. Is it possible to make a public & private listing?
Hi MHIBUS,
Thank you for your message!
Yes, it is possible to manage listings in both public and private states.
There are two states for listings that the admin can set: Published or Pending.
When a listing is in the Pending state, only the listing owner can view it.
Once the listing is Published, it becomes visible to all users.
Let me know if you have any further questions!
Best regards,
Team Cridio
How come your banner image won’t change when I delete it and add my own. It is stuck pulling this image from your link. https://classic.listingprowp.com/wp-content/uploads/2017/01/home-banner.jpg
Hi SyndramDesigns ,
Thanks for contacting us…!
The issue might because of cache. Please test your site after flushing the cache completely.
If you still face the issue then please create a ticket on
https://help.listingprowp.com/Then our tech team will guide you accordingly
Best Regards,
Team cridio
Hi there, I would like to know when are we getting version 3.0? Tnx!
Hi banedostanic,
Thanks for reaching out to us!
We truly appreciate your interest in the upcoming version of ListingPro. While we don’t have an exact release date for version 3.0 at the moment, our team is working diligently to ensure it’s packed with new features and improvements to enhance your experience.
Best Regards,
Team Cridio
Got it. I don’t need exact release date, I just need to know will it happen and will it happen in the next ~3 months? Tnx in advance.
Thank you for your message! While I can’t confirm an exact release date at this moment, I can share that it is planned, and we’re aiming to roll it out within the next ~3 months. We’ll keep you updated as we get closer to the release.
Thanks
Thank you! Another question: As new version of theme theme is coming soon, and if I understood well, it will bring lots of great options and possibilities for listing sites/business, why did you create another theme “ClassifiAd” and why would someone choose ClassifiAd over ListingPro theme?
Kind reminder
Hi Banedostanic,
Thank you for reaching out!
Please note that we don’t intend for users to choose Classified over ListingPro, as both serve distinct purposes and belong to different categories.
Classified Products function similarly to platforms like OLX, where users can search for items through ads and make purchases.
ListingPro, on the other hand, is a business directory theme designed for showcasing and listing business profiles.
Both have unique applications depending on the user’s needs. Let us know if you have further questions!
Best regards,
Team Cridio
Hi,
‘Option to activate and deactivate license is only available on the website where the licence was originally activated.’ I can’t get licence back because I’ve lost the domain name, can you reset the licence for this domain name: www.pres2chezmoi.fr
Can you help me ?
Hi Etison,
Thank you for reaching out to us!
Kindly provide the URL of your website along with the WP Admin login credentials where you need the license activated. Please also share the license details via email at support@cridio.com. Once we receive the information, we’ll activate the license on your new site.
Best regards,
Team Cridio
Hi. can you tell me where we can find Ads statistics? When users add listing ads, they want to see statistics…
and also one more question – how to see statistics for separate listing?
Hi dustymiller,
Thank you for reaching out to us!
To answer your questions:
1. You can view ad campaign stats under User Dashboard >> Ad Campaign. When you select an ad campaign, the statistics will be displayed in the right sidebar.
2. You can check the views of individual listings under User Dashboard >> Listing.
3. If you require detailed analytics via Google Analytics, we’ve provided an option to add the Google Analytics code on the User Dashboard >> Listing page.
Feel free to reach out if you have any additional questions or need further assistance.
Best regards,
Team Cridio
we have no statistics, just bank transfer detail in the sidebar. could you provide screenshots how it look like?
but we nee statistics of views or clicks
individual listings under User Dashboard >> Listing. – here we can se the overall statisticks for all listings. And we need for separate listings stats
firs of all we need statistics of Ads campaigns. we dont have it
Hi dustymiller,
Thanks for getting back to us…
Here are two screenshots.
https://app.usebubbles.com/4EdkmJiJVvJZkfKAv4D6su https://app.usebubbles.com/cigDpfkCpmCh2ewhwY5EVByou can see clicks for the ads and views for the listings displaying
Thnaks
hi. thank you. Now i understand, that we have no this feature with click on banners your screensho https://prnt.sc/aRrWe2H82Z94 ours https://prnt.sc/bs-uPChuuRqV
could you help me how can i get the feature?
we have Ads per day
could we get any stats for that?
We checked Yes, we have the feature, but it only works with pay per click..
Hi, please answer, it there any statisticks for Ads Per Day?
And one more problem. If we set a cost per click of $0.01, for example, then funds for clicks are not debited from the balance. The system counts clicks, but in this case the cost is defined as “0”
Hi.
Any plans to add support for split payments with Stripe Connect?
If yes, will this be available within the next 6 months? If no, do you know any third party plugin that would easily integrate with your theme that supports split payments with Stripe Connect for bookings etc?
Hi IconStudiosNY,
Thank you for reaching out!
We appreciate your suggestion regarding support for split payments with Stripe Connect. However, we’re sorry to inform you that we currently have no plans to add this feature. ListingPro is designed in a way that eliminates the need for split payments within the platform’s workflow.
If you’re looking for third-party solutions, you might explore plugins like WooCommerce or other booking-related tools that integrate with Stripe Connect, but these may require additional customization outside the scope of ListingPro.
Best Regards,
Team Cridio
Hello, I’m in the process of reinstalling the theme, but during the final step—when installing the pages—the system fails to complete the installation. This seems to be causing some errors and glitches in the theme.
Could this issue be related to server configuration? Do you have any suggestions to help resolve this?
Hi wsinsideweb,
Thank you for reaching out to us!
The issue you are experiencing during the page installation process might indeed be related to server configuration. To ensure a smooth installation, we recommend checking and adjusting the following server settings:
PHP Configuration
PHP Memory Limit: At least 256M PHP Max Execution Time: 300 PHP Max Input Vars: 5000
File Permissions Ensure that your WordPress installation and theme files have the correct permissions. Typically, directories should have 755 permissions and files should have 644.
Error Logs Check the server error logs for specific details about what is causing the issue. It might provide insights into any misconfigurations or missing requirements.
If still problem persist then please share your site WP Admin and CPanel login details at support@cridio.com
Then we will look into it and will guide you further in this regards
Thanks
I need a classfied theme whereby a visitor has to pay in order to view seller phone number. Does this theme do that? please help me know its urgent
Hi XfileDesign,
Thanks for contacting us…!
We are really sorry, but the feature you’re looking for—requiring visitors to pay in order to view a seller’s phone number—is not available in the theme by default. However, this functionality can be achieved through custom work.
Best regards,
Team Cridio
Dear CridioStudio Support Team,
I hope this message finds you well.
I recently updated the banner and titles along with the header on my site, but unfortunately, the changes are not reflecting as expected. Additionally, I am facing other issues related to updates, which I am unable to resolve.
Could you please guide me on the steps to ensure that the updates are applied correctly? Your assistance in resolving these issues would be greatly appreciated.
For your reference, my email ID is as8667632@gmail.com. Please let me know if you need any further details to assist me better.
Looking forward to your prompt response.
Hi skywaywebdigital,
Thanks for reaching out!
To get the issues you’re experiencing resolved, please create a ticket at https://help.listingprowp.com/ , where our dedicated support team is available to assist you. Kindly include the details of the issues along with your site’s WP Admin login credentials in the ticket, and they’ll work to resolve the problems as quickly as possible.
Best regards,
Team Cridio
Hello, how do I get “yellow pro”? with the wizard I only have 3 choices. thank you
Classic 2 Fresh Design Classic Original Design PlacesPro RestaurantPro
this is what I see in the wizard setup
???
Hi allrems,
Thanks for contacting us…!
You may get the Yellowpro demo for free by following the link below:
https://listingprowp.com/downloads/yellowpro/Thanks
thank you, but after downloading, where do I upload it? wp-content/themes? or somewhere else?
Hi allrems,
You need to upload the Adon under WP Dashboard >> Plugins >> Add new >> Upload plugin
Then you will able to import Yellowpro demo from WP Dashboard >> Appearance >> Yellowpro demo import
Thanks
thank you it work
Hi allrems,
You are Welcome 
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