16269 comments found.
Hello, I would like to setup an opencart store with Journal 3.2 theme. Do you have a recommendation for how to do these below (links to extensions or plugins are welcome): 1. Advanced DHL API Integration: A robust and advanced DHL API integration for the store. The ability to generate shipping labels directly from the admin panel and print them easily, streamlining the shipping process for deliveries within the Netherlands and Europe.
2. Order Information to Admin Email: A function that sends all order details (including the customer’s email, delivery address, and telephone number) to the admin email whenever an order is placed. This will be the same confirmation email that is sent to the customer, ensuring all the important information in one place.
Any support is much appreciated. Thanks!
Hi, these are not theme related questions, you may have to search on Opencart marketplace for extensions which provides such functionalities (we haven’t used such extensions so we cannot recommend you any).
Best Regards.
Who has a license for periodical 3, is entitled to this release or do I have to buy another license for the new periodical model?
Hi, you can use the existing Journal 3.1 from the download package, or you can access Journal 3.2 from this link https://v32.journal-theme.com/
Best Regards.
Hello
https://xxxx.com/When I open the site as above, I first log in to the website. When I click on the buttons below. I get an “error undefined” error.
- Buy Now
- Ask a Question
- Add to Cart
When I click on the buttons above, it gives an “error undefined” error.
When I click on the ones in the screenshot below.
https://prnt.sc/KAE60Ya4FZWR https://prnt.sc/W0979DJw8CYaThere is no problem when I open the website as follows.
https://www.xxxx.com/I do not have a problem when I open the website by adding www. “error undefined” error does not occur. When I click on the buttons, it opens without any problems.
When the website is first opened, if you click on the buttons mentioned above without www, it should not cause any problems. https://xxxx.com/ – https://www.xxxx.com/ When you click on the buttons without www in the website link, it should not cause any problems.
I am using the original ”.htaccess” file from Opencart.
As follows.
- 1.To use URL Alias you need to be running apache with mod_rewrite enabled.
- 2. In your opencart directory rename htaccess.txt to .htaccess.
- For any support issues please visit: http://www.opencart.com
Options +FollowSymlinks
- Prevent Directory listing Options -Indexes
- Prevent Direct Access to files
<FilesMatch “(?i)((\.tpl|\.twig|\.ini|\.log|(?<!robots)\.txt))”>
Require all denied
- For apache 2.2 and older, replace “Require all denied” with these two lines :
- Order deny,allow
- Deny from all </FilesMatch>
- SEO URL Settings RewriteEngine On
- If your opencart installation does not run in the main web folder make sure the following is set to the folder it does run in, i.e. / becomes /shop/ RewriteBase / RewriteRule sitemap.xml$ index.php?route=extension/feed/google_sitemap [L] RewriteRule ^googlebase.xml$ index.php?route=extension/feed/google_base [L] RewriteRule ^system/storage/(.) index.php?route=error/not_found [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !.\.(ico|gif|jpg|jpeg|png|webp|js|css) RewriteRule ^([?]*) index.php?route=$1 [L,QSA]
- Additional Settings that may need to be enabled for some servers
- Uncomment the commands by removing the # sign in front of it.
- If you get an “Internal Server Error 500” after enabling any of the following settings, restore the # as this means your host doesn’t allow that.
- 1. Set max upload file size. Most hosts will limit this and not allow it to be overridden but you can try.
- php_value upload_max_filesize 999M
- 2. Set max post size. Uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields.
- php_value post_max_size 999M
- 3. Set max time script can take. Uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields.
- php_value max_execution_time 200
- 4. Set max time for input to be received. Uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields.
- php_value max_input_time 200
- 5. Disable open_basedir limitations. Most hosts will limit this and not allow it to be overridden but you can try.
- php_value open_basedir none
When you redirect to www in .htaccess, errors like the following occur in the server log file.
server error “AH10411: Rewritten query string contains control characters or spaces”
As a result: when you first open the website, whether www is at the beginning or not, you should not experience problems when you click on the buttons on the home page.
What is your suggestion on this issue?
Hi, this is an Opencart issue, you must setup a redirect in htaccess to avoid this as explained here https://support.journal-theme.com/knowledgebase.php?article=20
Best Regards.
I want to send a ticket for collaboration but it ask me the purchase code. Could you please give me an Email Address to have conversation about collaboration?
Kind regards
Hi, you can post any pre-purchase questions you have here in the comments or send us a private message via the contact form on our profile page.
Best Regards.
I sent a private message, please check it. Thank You.
We haven’t received it.
I sent it again, please check it.
I see, we have already responded, it’s not possible to collaborate with a 3rd party builder at this time.
Best Regards.
hi there thank you for your awesome theme i bought it for 2 websites, i want to move checkbox to the right of text in register page and don’t know how to do it. can you please help. i’m sorry but my support is expired.
i managed to edit register.twg code catalog/view/theme/journal3/template/account from
{% if text_agree %} {{ text_agree }} {% if agree %} <input type=”checkbox” name=”agree” value=”1” checked=”checked” /> {% else %} <input type=”checkbox” name=”agree” value=”1” /> {% endif %}to
{% if text_agree %} {% if agree %} <input type=”checkbox” name=”agree” value=”1” checked=”checked” /> {% else %} <input type=”checkbox” name=”agree” value=”1” /> {% endif %} {{ text_agree }}is thats OK??
Hi, you can change the order by editing the register.twig file, indeed. Alternatively, it can be changed using some custom css, please file a ticket on our support page if you need technical assistance with Journal.
Best Regards.
Hi, How to change the default text ‘Add Comments About Your Order’ in the one page checkout page. Thanks.
Hi,
That should be in the language files, not from the admin, please look in “catalog/language/your-language/checkout/checkout.php”
Best Regards.
Resolved as per above. Thanks
How to set the placeholder text through journal 3. Thanks
Hi, that is not something related to the theme, usually the placeholder is automatically set based on input name.
We need more info on this to better understand your issue so please file a ticket on our support page and consult with our developers.
Best Regards.
hello, I am going to redo my site and I would like to know if I can use opencart 4.x and Journal_Assets_3.2.0rc.105 without fear of major modifications later
Hi,
We don’t plan any major modifications to Journal 3.2, perhaps more demo designs and some new options but nothing major.
Best Regards.
I only see folders for versions 2 and 3, how do I install the theme for version 4?
Hi,
You would need to download and use our new Journal 3.2 theme currently available here https://v32.journal-theme.com/
It’s also available via the big banner placed on the home page.
Best Regards.
I followed the steps to edit, but when I go to install, I get an error “Journal files are missing, reupload admin catalog image system folders to your server!”.
Hi, please file a ticket on our support page and consult with our developers, or send us a private message via the contact form on our profile page.
Best Regards.
I haven’t installed the theme yet due to an error on my Mac, so what should I do?
Hi,
If you have renamed Opencart admin folder, you must upload files from Journal admin folder to your new Opencart admin folder and issue should be solved after.
Best Regards.
Hello, I downloaded it correctly and the only error was at the last step of installing the theme from the admin, it reported the above error
Can I have a demo file to import the available interface for home style 1, it’s difficult with opencart 4
Hi, please file a ticket on our support page if you need technical assistance, we can help you install Journal on your server.
Best Regards.
What could be the reason why the buttons in the slider on the homepage are not displayed when the site is set to Bulgarian, even though I have entered the text that should appear in Bulgarian? When I switch the language to English, everything works correctly, exactly as configured. However, Bulgarian was installed as the second language after English, and I later set it as the default language. Currently, the site opens in Bulgarian, but the buttons in the slider are not visible. What could be causing this issue?
Hi,
We cannot tell without looking at your setup, so please file a ticket on our support page and consult with our developers.
Best Regards.
I LOVE Journal! It’s an amazingly powerful framework to build out an Opencart store. Although Journal does just about everything under the sun, this is probably not a feature of the framework, but thought I would ask just in case… Is it possible to disable the quantity stepper on the shopping cart and checkout pages for products that can only be purchased in a quantity of 1 but retain the stepper for products that can be purchased in multiples? If not a feature of Journal, I understand and will proceed to plan B and code the modifications myself. Just thought it might save me some trouble if the feature already exists. Thanks for THE BEST OPENCART THEME OF ALL TIME!!!
Hi,
Thank you so much for your feedback, but unfortunately we don’t have such an option at this time, custom code is the way to go in this particular case.
Best Regards.
It was an outlier for sure. Thanks for all you do!
Hello, I have replied to a ticket , can you please check it. Thank you so much
Hi, our developers will get back to you in the order of the queue, can be 24 to 48h, we go through every ticket in order.
Best Regards.
From where I can delete this picture or change it?
https://ibb.co/0Gb4vVkHi, that can be a custom module assigned to the category layout in the Content Top position, look in Journal > Layouts > Category…
Best Regards.
opencart 4 version how to upgrade journal 3 theme
Hi, for Opencart 4, you need to use the new version from here https://v32.journal-theme.com/
Best Regards.
ok thank you
we are facing issue https://www.vbdpublications.com/new/index.php?route=product/product&product_id=11
internal url not working specially journal pages default opencart pages working well
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
ticket already create
Is it possible to show the wishlist button active if the product is in wishlist? For example if product in wishlist, the wishlist button on product must be red.
Hi, currently that is not possible unfortunately.
Best Regards.
Hello, I want to buy the theme but I want to ask a question before purchasing. I will first install the theme on a subdomain like demo.ferdix.net and then on the main domain www.ferdix.net. Will I have a license problem?
Hi,
Yes you can use your license for local testing purposes, other usage please see our docs here: https://docs.journal-theme.com/docs/faqs/journal/license/There is also a dedicated email address you can use for more detailed license questions: license@journal-theme.com
Best Regards.
Brand Link is shown under image in Product Grid. Can I change it to category link?
Hi, category cannot be shown as product stat in the product listing unfortunately.
Best Regards.
Using OpenCart v3.0.4.0 and Journal v3.2-rc105. I have couple of things I want to point out regarding the Filter module.
- The categories have Radio instead of Checkbox, no matter the Input Type in General is chosen to be Checkbox, thus, you can’t select multiple categories to filter. Same happens even if Input Visibility for Categories is set to OFF, you can’t select multiple Categories for the filter to show products from different categories selected within the Filter, as you can with Brands.
- Also, wrote you an email couple of days ago, but still no reply. It’s regarding the Price section of the filter. When you move the knobs, there’s no visual indication at all at what price to stop moving the knob, only when you stop, you can see the price you’ve stopped at in the price box. Also, the Input Visibility option for the Price doesn’t do anything, no matter it’s set to ON or OFF, it doesn’t make any difference, so not sure what’s that option for the price filter for.
- And another thing, if you have shown a lot of products, like 50 or more, let’s say, and you have the Filter with Price, Availability, Categories, Brands, etc., the bottom filter sections aren’t visible. For example, the Brands are at the bottom, and there’s no way to see that part of the filter, unless you scroll down to the bottom of the product, and then the filter goes up, so you can see the Brands part of the filter as well.
Tried the ones I can on your demos as well, it’s the same. If you want, I can record a video, and send it at your email, so you can see what I mean.
“unless you scroll down to the bottom of the product” – meant bottom of the products shown on the Catalog page, where all the products are shown, or Search page, for example, etc. So, the filter should scroll up and down alongside the products, so how you scroll down the products, the filter should go up alongside the products that are at the top and go up, when you scroll down to see the bottom products.
Hi,
The Input Type option in the filter represents the functionality type, radio will select only that option (one at a time) while Checkbox allows for the selection of multiple items. This works fine on our end, please file a ticket on our support page with temporary access to your setup so we can investigate on your end.
Where did you send the email, is it an open ticket? You should open a ticket on our support page with any theme related assistance you may need. In any case, if this isn’t working, you can file a ticket with some screenshots and a sample url so we can test, or send us a private message via the contact form on our profile page.
The side column can only be made sticky up (when scrolling down) and this can be enabled in the page layout style in Journal > Styles > Page Layout > [Your Active Style] > Side Columns > Left Column > Left Sticky Column…
Best Regards.
Thanks for your fast and prompt reply as always. The multiple categories selection in the Filter is sorted out now, was probably some caching issue. Also, thanks for pointing out the Left Column Sticky option, that one is also fine now. Regarding the email, I send it to support (at) journal-theme (dot) com not sure if you’ve got it. I just sent you an email via the contact form as well, as you’ve pointed out, regarding the price filter and showing the scrolling price in real time, so you know at what price to stop. Thanks again for everything.
Hi, we will respond there.
Best Regards.
Hello
system/library/journal3/vendor-composer/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 219
I am getting errors like the ones above in the logs in the Opencart panel.
https://www.journal-theme.com/download/ “Journal v.3.1.13.4” I downloaded the version from the above location and uploaded it to FTP.I am using the “Opencart Version 3.0.4.0” version. I am using the “PHP 8.0” Php version.
What is the solution to the problem? I downloaded the “Journal v.3.1.13.4” version 3 times and uploaded it to FTP again, but I could not fix the error in these logs.
Hi, you have not mentioned what error message you get, maybe your images are corrupted and cannot be processed by Opencart and Journal.
Best Regards.
Hey pre-sale question:
I saw php 8.1 and php 8.2 supported on your sales page. What about php 8.3 and 8.4? Thanks a lot.
Hi, all the latest Journal 3 versions work with PHP 8.3, we haven’t tested PHP 8.4 yet but most probably no Opencart versions are currently supporting it.
Best Regards.
Hi, I need again some small support, my license expired to make a ticket. I am doing a new project and https://gachareroll.com/test and when i go to skins>product page> image and disable the main image it is still visible ? is it a bug or something else
Hi, it should work fine as it does on our end, but not sure it works without any images at all. The feature for the main image is meant to display additional images only, not no image at all. We may need to take a look at your setup in which case you would need to file a ticket with temporary access.
Best Regards.
latest version 3.2 105 and how can i file the ticket ?
You would need valid support for assistance with Journal 3.2.
We have been working for years on the new features and demos and provide the new version for free to all past Journal users.
While a new license will not be needed for existing domains, we appreciate any support renewal.
With that said, if you find an actual bug you can report it for free, of course, and we will investigate. You can also send us a private message via the contact form on our profile page if you need to provide links and temporary access.
Best Regards.
I wait for the discount to purchase one more license, i have almost 10 licenses 
We have responded to your query, thank you for your support!