10769 comments found.
We are waiting assistance from your developers on the current issues we have. Please check the email. Our developer at carepii is awaiting your response please.
We have responded to every email of your developer, please renew the support, your support is expired.
Thanks for this reminder..would check this later.
when someone is signup and login no dashboard is showing for users and vendors
Please make sure that you have verified the Product License, please see the screenshot https://prnt.sc/MG9Qn5gBxwQi You can also contact us @ aonetheme@gmail.com for further support.
You can also contact us @ aonetheme@gmail.com for further support. You posted your email ID for support but when I mailed you for support for theme error information no one responded to that mail, nketan827@gmail.com is my ID please check and revert as soon as possible. And if want to support here you can,
Dear Theme Owner’s Service Finder,
I hope you are doing well. I recently purchased your theme, and I would like some assistance regarding a few issues I’m experiencing:
1. Vendor Registration Issue: When a vendor is registering, the theme prompts for email confirmation, but I notice no button to confirm the email address.
2. Header Editing: I am unable to edit the header. The homepage appears fine, but only a white background is visible on other pages instead of the header content.
3. Email Notifications: I would like to set up email notifications for new user registrations and notifications for successful service bookings. Could you kindly guide me on how to activate these notifications?
Your assistance with these issues would be greatly appreciated. I look forward to your response at your earliest convenience.
Thank you for your time and support.
Best regards, Niketan
You sent email 2 days ago, it was weekend so will update you today.
Your message will be okay but Monday is also gone I am still waiting for your response
I am still waiting for a reply from you. If you can’t provide support, why did you mention support?
When I purchased the theme the customization was confusing and there was a lot of work to figure out what’s going on, I also thought the users will be able to book for jobs as advertised but I could not locate where to do that on the site and I even raised the issue with you guys. So I decided to purchase a booking plugin but its not working also. The developers of the plugin did everything in their power to make it work but in the end they advised me to speak to you to help since the problem is not theirs. I sent emails asking for help but you guys are ignoring my emails, I even extended the support which is something I didn’t budgeted for just to open up the communication but you still ignoring my emails, that’s not cool.
We don’t offer support for third party plugin you are using, we offer support for our theme.
Can we create website like Hipages, serviceseeking or yellowpages ? Like user submit task or quote request, providers related to that task category bid or quote on that task after paying some money, then user can see that qoutes in their dashboard compare it. User can also send direct message to providers, provider pay some money to see the details. Like lead generation website modal.
Hi,
Theme has the same concept of posting task and service providers submit their quote. Paying for submitting bid works like this: in our theme the service provider must have available job connects balance more than 0, every bid submission deducts one job connect. If job connects balance is 0 then provider can buy more job connects through job connects plans.
Thanks for your reply !( I don’t want job listing, I need only task listing or Request a quote popup simple) Thats nice I like your theme but when user post a task, i want users contact details hidden, even not trying to post it in task description. Provider only contact them through website submit a qoute with job connects. I want simple process for user And only providers profile or user submitting the task should see the that task for smooth filtering provider near me according to service category.
Yes, you can hide the menu for job listing and only keep the task listing. On the task detail page customer details are not showing. Provider can see details after being booked by the customer for the task. Filter option on task listing page is given, see the screenshot please https://prnt.sc/4RXXQOCoRI5t
Hello Can you check you email?
Please contact us @ aonetheme@gmail.com with your query and website admin details with link so we can check in your dashboard the situation.
Just emailed to @ aonetheme@gmail.com a few seconds ago.
Still waiting for the response please!
We sent to your email.
Got it thanks much sir.
Hi, since I am in china, almost google service can not be reached, this makes my site very very very slow. can you tell me how to disable google maps and recaptcha from whole site. many thanks.
The option is given in the theme options -> general settings -> map settings, see screenshot please https://prnt.sc/uJQvUD-guc3B
And you can turn off google captcha option from theme options -> provider settings -> captcha
Hello, can you check your email? or can I reshare my difficulties here?
The provider cannot send a proposal for the task because there’s no option to add content or a button to submit it. What is the difference between Salary Unit and Salary Type in the Job Posting Form? Additionally, the cost is not visible while posting a job.
Hello, good afternoon, how can I approve the providers? In which section or part of the menu is it accepted? Is there any article that explains how to do it?
You can find option to approve under service finder -> providers. If you don’t want this approval process then you can turn off ‘Account Moderation’ from theme options -> accounts -> account moderation.
I don’t see any data, even though the number of suppliers is shown on the dashboard and the records are in the users, but in the service search part, the data doesn’t appear.
It doesn’t work with the customers’ data either.
Have you migrated the site to another server? It seems custom tables in the database are not created, please contact us @ aonetheme@gmail.com with your comment and website details.
Hello, I am interested in your customization service. Can you please provide me with a quote. Thanks in advance.
Please contact us @ aonetheme@gmail.com with your requirements so we can give you the quote.
Please How can I edit the hero section so it has my brand color? I removed the background image and used the green for my brand as the banner background color, but it’s showing me a blue background picture from the theme
I mentioned this already that you have cache stored on your server, that’s why, we see correct image at our end as we opened your site, see screenshot please https://prnt.sc/zsYmeXbOn4be
That’s not it can you check again now I added the banner image back but I don’t want it to have an image as the background I just want it to be a green background
I’ve also cleared the cache and the blue background image is still there I just want the background to be green without any image
Banner BG color is green and there’s no Banner BG image but it’s still showing this old one from the theme
Also the testimonial section doesn’t show but when I edit with elementor I’ll be able to see it can you help me with this too please. Thanks
Hello please, can you attend to this? It’s very urgent
Hello, I have a few things that I want to do after the theme update.
1. How can I edit the footer, I’m using demo 4? 2. How can I create Providers category? 3. I have google map API key, how can I get the sever key? 4. How can I change the contact form in the contact page to my own form? 5. Whos is a candidate and how does it work
Thank you
Also, on mobile testimonial only shows name and position, and it’s not clickable
Also, I can’t create services in the provider dashboard, I get error message like “couldn’t add service, please contact the sutukpe@yahoo.com Administrator. That email is admin email. How can I fix this please? Thank you
Please find answers to your questions below: 1. Footer is editable via Elementor header & footer builder. 2. You can create providers categories via Users -> Provider Categories 3. Please watch this video tutorial https://www.youtube.com/watch?v=BQWIfFsULHQ&t=96s 4. You can edit contact form 7 5. Candidate can apply only for jobs while provider can apply for task and jobs both.
Candidate can view their applied job in their account.
Customer can view and download candidate cv and approve/reject their application. Plz see following video. https://screenrec.com/share/gFNCsMETtJ We have also an elementor widget to show candidate listing on home page. https://prnt.sc/nxlRJTBvV2GrThere is also option to send/receive messages between candidate and customer or provider and customer if you install service finder messaging plugin that is included with theme zip file.
Please contact us @ aonetheme@gmail.com with your issue and website details.
I have just sent you a mail and I have been able to edit footer and categories
I appreciate, Thank you,
Hello, I sent an email since Friday but I’m yet to get a reply like it used to be. Kindly attend to it because it urgent.
Some of my messages in shortcode settings will be saved and when I check again they have disappeared, example: SEO settings, signup message for provider and customer etc.
Also, my country is showing United States in provider address, how do I change to my country? These and other issues I have listed in the mail.
Thank you.
How does a customer accept a quote from the provider? I don’t see anyway to do so.
Customers can see the applicants in the My Quotations section.
Hello, please. I’m still unable to edit the “how it works” section; it is not showing “step number background color,” so the “step icon background color” is working for that, and also the “Book Service Phone Text Typography” cuztomization is not showing there. It is not the same as it was in the video you sent to me. How did you do it?
We will send you video again so you will be able to see clearly.
You can see those options, see screenshot https://prnt.sc/BPYPEuCz_noE
I’m unable to add provider accounts manually. The error says “Please select city from suggestion”, but none of the cities appear.
In the city field cities can be populated in two ways: i) In the city field and address fields Google auto suggestion script is implemented so Google Places API must be enabled and Google Map API keys must be set up by you in your Google console account, you can watch this video tutorial about Google Map Setup https://www.youtube.com/watch?v=BQWIfFsULHQ&t=104s, please follow the steps, once set up properly then cities will be populated by Google as suggestions in the city field as soon as you start typing. ii) If you don’t want to use Google auto suggestion option then you can add manually from admin, for that, you need to turn off the “Google auto suggestion for provider signup address” option from theme options -> provider settings -> signup restrictions, then you will City option under service finder -> cities. So cities added by you will be populated in the city field in the signup form.
Is there a way to see or try the messaging feature? I don’t see it on the demo website.
Please contact us @ aonetheme@gmail.com so we can show you.
Hello please can you reply to your email? You broke my website design after I gave you my admin details and ghosted. The customizations I’m making on the pages and header is not reflecting on the site and I don’t know if it’s from the WP Admin plugin you installed. Please don’t make this more frustrating than it already is
The background image is uploaded by you, and due to in-built cache on your server the image is not getting updated, so you need to flush the cache from your server and then check again.
I do not have any in-built cache system
I just purged all cache and showing the actual background image that is uploaded by you, see https://prnt.sc/SvDDA5YjFjxl
You can see from where I purged the cache https://prnt.sc/TxhehPMpJB-e
When i uploaded my theme its saying im running on an outdated theme. Could I please have some assistance. 
Please share screenshot, because it’s not the case.
hello I can seem to fing where to edit the banner from and some other page because elementor can’t edit and the revolution slider is asking for licence
Also, when I try to view some pages I imported, it says “sorry, you do not have access to this page”. So how can I customize a page I don’t have access to? Please, if the pages are shortcodes, can you please tell me where I can find them and customize them? I want to change some colors, but I can change them from theme options, elementor, or general customization.
Please contact us @ aonetheme@gmail.com with your comment and website details so we can show you via video recordings.
Hello please can you reply to your email? You broke my website design after I gave you my admin details and ghosted. The customizations I’m making on the pages and header is not reflecting on the site and I don’t know if it’s from the WP Admin plugin you installed. Please don’t make this more frustrating than it already is
