316 comments found.
Hi, very nice code!! Thanks for that 
i can all change and edit. only the folder is a little bitte complicated.. but I finde a solution. but my question is: how can I change the color of fancy box. specially the blu hover color and the icon color? I have all colors changed in the settings.. but this ist the only color which I can’t find.
Hi,
Can you send me a screenshot of the layout you are asking about.
Thanks
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Sorry it’s not possible… it’s a local Site.
You can move the site to hosting and I can check your site directly. Thanks
Hi, I have below error shown when running Revolution Sliders. tptools.js:1 Deprecation Alert: Functions listed below are deprecated and will be removed in Version 7.0.0. Please update accordingly. tptools.js:1 “getArrSliders” is deprecated. Use “get_sliders” instead. tptools.js:1 “getAlias” is deprecated. Use “get_alias” instead. tptools.js:1 “getTitle” is deprecated. Use “get_title” instead. The Revolution Slider is running at below Installed Version 6.7.37 Available Version 6.7.38
How can we fix this error?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi…the latest version is compatible with php version 8.3?
When i change php versione, site broke!
Hi,
The latest version is compatible with PHP 8.3, have you updated CT Core plugin to the latest version?
Thanks
Hello! Which version of the script is currently relevant?
Hi,
Latest version is 1.2.7
Thanks
Hi guys, I bought the them sometime ago and I’m trying to setup home page colors. I setup gradient color in global setup but it is not being applied although each item has style 2 o style 3 for buttons or other items. Any help would be appreciated.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
where can i find the header designs so i can edit?
Hi,
You can easily find customization in Theme Option.
Thanks
PreSale Question:
Can i install all Demos simultaneously and then mix the elements?
Yes, it is possible.
Thanks
I would like my Home Page (Home Studio) and the Shop area (Procut pages, Cart, Checkout etc) to have the same header. For some reason I cannot remove or edit the background image with the night sky and lighthouse top (on all of the Shop pages). How do I do that? Thank you!
Hi,
1. You need to choose the layout in Theme Option -> Header, the option will apply to the entire site.
2. Options available here: Theme Option -> Page Title.
Thanks
Hi support, I have a presale question please: can I use the theme without the revolution slider? All your themes use the slider, but I definitely don’t want to use it (don’t install it at all). How is it inserted? By theme options? Or just with WP Bakery?
Hi,
Theme is built with WPBakery and Elementor. You need to install Slider Revolution to use section slider.
Thanks
Hi again. So when installing the theme I choose either WPBakery or Elementor?
You can choose the builder you want. I have attached 2 packages for each builder.
And the demos look more or less the same, with both builders? I am just asking, because all demos are build with WPBakery.
The demo versions are the same.
Dear Team,
I am interested in purchasing the Nimmo template and have two questions before proceeding with the purchase:
I like the demo “https://demo.casethemes.net/nimmo/home-startup/” with the sidebar menu, but when clicking “Read More” on any item, it redirects to a page with a top menu. Is it possible to configure it so that the sidebar menu is retained? The template is compatible up to WordPress version 6.6.x. Will you release an update for version 6.7.x? Thank you in advance!
Hi,
1. Sure, you can configure this header style to apply to the entire site.
2. Yes, the theme is compatible with latest WordPress, I just updated.
Thanks
Ok. Thanks for the answer!
Thanks
Where i can get the psd files?
Links included in full package. https://case.d.pr/i/AUgRcg
hi I am using the nimmo theme , can you tell me how can i edit mega menu, and add a new mega menu ? please responses , I purchase the theme from my another client id
Hello,
Please send me the purchase code.
Thanks
2235a176-93de-4a34-80d5-7a5d7dcf8016 please let me know how can i add new mega menu
this is purchase code 2235a176-93de-4a34-80d5-7a5d7dcf8016
Before renewing support is it possible to inject custom code into the side menu allowing a widget or custom text and images?
Where exactly do you want to insert the code? can you send me screenshot?
Wanting to add some custom social links (that aint available in the theme) also some text.
https://1drv.ms/i/s!Ag5_OrteRK3Qhax23HfdZVcoqr9-UQ?e=5feyRdI can customize for you. When you renew your support plan, you can create a ticket and my developers will help you customize it.
Hello, can you edit the demo with Elementor?
Hello,
You can only edit with WPBakery Page Builder.
Thanks
In your notes you refer is compatible with elementor but is not
Yes, the theme is built with WPBakery, but you can install the Elementor plugin to use the default widgets.
Is there an update coming for WP Bakery? The current version is showing a vulnerability.
https://patchstack.com/database/vulnerability/js_composer/wordpress-wpbakery-page-builder-plugin-6-13-0-contributor-cross-site-scripting-xss-vulnerability?_a_id=350Hello,
The latest update comes in the full package.
Thanks
Great I got it! Thanks so much for your quick response.
Hi, is it possible to make this a multi page website?
Is possible. Thanks
demo supports Elementor or not?
The theme only supports WPBakery. Thanks
What is the response time for a submitted issue?
Hello,
We will respond in 1 hour and up to 24 hours.
Thanks
Hey Since I updated the theme, all the contact forms I had with CF7 no longer work. Is there any correlation?
Hello,
Please update the plugin + wordpress with the latest version. If the problem still occurs. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I solve erasing cf7 plugin and replacing it qith another one
The theme is compatible and works with Contact Form 7, so you can create tickets and I can check on the ongoing issue on your site. Thanks
Hi…the 1.2.6. version is not cmpatible with php version 8.0 or higher. I have some plugins that doesn’t work correctly with 7.4 php version (actual version of my site)
I can’t see any problems going on. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
But in fact there is no visible problem on the site. The problem occurs when I go from my server to raise the php version from 7.4 (current) to 8.0. The site is no longer visible. Your theme does not support php version 8.0. I don’t see how having Wordpress login credentials would be useful to you since the php version is modified elsewhere.
Have you updated the theme with the latest version (1.2.6)? and CT Core plugin with version 1.0.9 ?
Sure! My actual version is 1.2.6
I need to check your site with admin rights so I can clearly see what’s going on. So you need to create a ticket for support. Thanks
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
Your theme doesn’t work correctly with php version 8.0….You have to solve please!! Send me a valid email and i send you credentials.
Theme works with PHP 8.0, currently a lot of customers are using the latest theme with PHP version + latest WordPress version. Perhaps there is a conflict with the 3rd party plugins you are installing or a hosting issue. So we need to check your site to get an accurate conclusion. You cannot provide objective proof that the theme does not work on PHP 8.0, it will mislead our future customers. Please create a ticket here: https://casethemes.ticksy.com/
If your support package has expired, please renew your support package to get tickets created.
Thanks
