277 comments found.
Hello, I use this theme for several months without problem. But for several weeks, I am experiencing an issue : in several locations on the website I can see this code : /wp-content/plugins/rselements/widgets/heading/heading.php on line 668 ”>. All plugins and theme are updated.
When searching on the Web, I found some websites with this issue, all with Braintech theme installed. Do you plan to fix this issue quickly ?
Thank you.
We updated on 24 December 2024 and everything is working fne.Download package from themeforest and exract it. From the extracted directory you will get plugins.zip and if you will extract it – there you will get all bundle plugins. Please try to install rselements plugin so that everything should work. Thanks
That was the solution ! Thanks !
Welcome 
Hi, is there a way to update the scrollup button color? Thank you
This color changing according to theme secondary color. If you can cahnge it from Braintech Options -> Styles.
thanks
The “jetpack-publicize” plugin has encountered an error and cannot be rendered.
Please try to create support ticket with admin access so that I can try to check it for you:
https://rstheme.com/support/Hi, any update to improve performance of the theme. My website low scores on both mobile and desktop version. Mobile score is lower than the desktop. Any tip that has worked to improve these scores will be appreciated. Thank you in advance.
Try to follow following link for speeding up your website.
https://rstheme.com/optimize-wordpress-themes/Thank you . I have tried the instructions now and it has helped improving the performance. Still room to imporve. I wll try other suggested tools as the next steps.
Okay thanks
Hello, I have noticed that since I have gone through the optimization process suggested in the link above my site has started failing to load on chrome browser randomly. I had to reset chrome every time to original setting as suggested by Google to help load the website properly. This system is not very convenient. Please advise if similar problem is faced by others and what solution has been successful. Thank you.
Create a ticket so that I can try to check for you. Thanks
It seems that I have to renew support for ticket.
You should renew your support and then create ticket.
Thanks
Hello, I am contacting in relation to the above trail of communication. I could not continue it due to engagement with some other urgent matters. Please see the following text from the above for your reference ” https://rstheme.com/optimize-wordpress-themes/ Hello, I have noticed that since I have gone through the optimization process suggested in the link above my site has started failing to load on chrome browser randomly. I had to reset chrome every time to original setting as suggested by Google to help load the website properly. This system is not very convenient. Please advise if similar problem is faced by others and what solution has been successful. Although the website loads on the edge browser, one it takes time second the blog section on the home page loads in a inconsistance manner. Initially it shows a list of recent blogs which on refereshing the edge browser shows the three most recent blogs in three column (side by side blocks). Please advise how to resolve these issues.
You should use latest version of theme and plugins. Thanks
Hello there, I am using the latest versions of theme and plugins with autoupdates turned on. Still experiencing the above issues.
Please download full package from themeforst and after downloading extract it and install theme educavo.zip and there you will find plugins.zip file. You will extract then you will get plugins and install those. Thanks
Clear & Regenerate css & data.
https://elementor.com/help/regenerate-css-data/Hi there, I have tried that none of the above issues have been resolved.
In addition to the above issues, the performance, as checked on the Google PageSpeed tool, has recently been low, with scores below 50.
Try to renew your support then create support ticket with admin access. I will look it for you. Thanks
I have reviewed support and raised a ticket with the required access.
Okay after looking I will send you reply on ticket. Thanks
PRESALE QUESTION can i pick a section i like from a particular template and use on another template. For example the main home page does not have testimonial section. can i add that section from digital agency template?
secondly i would like to use the IT solution template but i like the counter in the main demo. Does your theme allow for incorporation of one section from another template.I really want to buy this mean. The price is quite ok. Hope quality is not compromise here
Finnaly is yout theme compactible with wordpress events plugin
Thanks for contacting. Yesterday I already tried to reply through live chat. You can copy section from any page and can paste to another page as your needs. Our quality always good. If need support – our support team always ready to help you.
Thanks
Does your theme have theme options for customization. What area cannot be customized in your theme. What are the limitation. I will like to know before i proceed with payment so i can prerpare for what is ahead of me in terms customization
i just bought your theme now but i would like to run it on local server wamp before migrating it to live server. is this possible. can the purchase code be used twice
You can active the purchase code to one website at a time. Thanks
i am testing this theme on my local server wamp before migrating to live server. Will my purchase code still remain valid?
Yes, deactivated the purchase code from localhost and use it into live server.
Thanks
Hello Support Team,
I am experiencing an issue with the scroll menu highlight on my one-page website using the [Theme Name] and Elementor. The problem is that the menu does not highlight the active section as you scroll down the page on my installation, although it works perfectly on the theme demo.
Problem Description
Affected Functionality: The scroll menu does not highlight the active section as the page is scrolled.Expected Behavior: The menu should highlight the corresponding section as the user scrolls down the page.Observed Behavior: The menu does not update the active section, even though the anchor links and sections are correctly configured.Additional Information
WordPress Version: 6.6.1Theme Version: 2.6.1Elementor Version: 3.23.3PHP Version: 8.2.21I request your assistance in identifying and resolving this issue. I am willing to provide temporary access to my WordPress installation if necessary for a more detailed review.
Thank you for your attention and help.
Website URL https://dev.sainformatica.siteI just replied to your ticket. Thanks
how to hide multiple unwanted pages from demo wordpress website so the users only find and read only customised pages with real contents?
You can trashed the unwanted demo pages so that went needed you can restore also.
Thanks
Thank you for the reply. I have another question, How can we change or edit the team members details? When I tried to customise one page of the demo(for a team member) it only allowed to change the biography. I did not see any option to change the picture, contact details and the photo of the profile and also the bthe picture in the banner. Please advise how can we change/customise all of this. Thank you.
If you will go to edit team then there you will get options for updating the team image and also other information.
https://prnt.sc/TnGrVkAg-vU0Thanks
Fresh install with /home-2 “IT solution 01” is having layout problem.
Other pages are fine, just that page slider is having problem
Please try to create support ticket with admin access so that I can try to check:
https://rstheme.com/supportdone
I already replied to your ticket. Thanks
Do you have any themes that score well on PageSpeed Insights and have the Core Web Vitals Assessment Approved?
As we have more demos that’s you will not get 100/100 – even not have any theme with this feature. After buying and completing development of website – you have to work on optimization. Thanks
Hi, I got a warning about Slider Revolution, I re-installed the plugin from the latest update of this theme but still the warning appears. How do I update the plugin? Thanks
In our country internet shutdown since 18 July because of student protests and running more big issues and also right now running curfew and hopefully within 1-2 days everything will be fine and you will get supported. Thanks
Wow, I hope that everything will be fine, good luck!
We will update theme within tomorrow and then just install the plugin. Thanks
How can I choose the demo after uploading the template?
Try to follow following documentations:
https://rstheme.com/docs/braintech-wordpress-theme/.
1) Installing Theme https://rstheme.com/docs/braintech-wordpress-theme/getting-started/install-theme/install-from-all-files/Once you have downloaded the theme package from Themeforest you must unzip it and upload only the inner zip file named braintech.zip.
2) After installing theme activate the purchase code: https://rstheme.com/docs/braintech-wordpress-theme/getting-started/activate-theme/3) After activation try to install all required plugins:
https://rstheme.com/docs/braintech-wordpress-theme/getting-started/install-plugins/4) After installing required plugin import one click demo data:
https://rstheme.com/docs/braintech-wordpress-theme/getting-started/import-demo-data/one-click-import/5) After importing demo data set your desired homepage as frontpage:
https://rstheme.com/docs/braintech-wordpress-theme/general-settings/homepage-settings/I bought your theme for long time but i never use it , why my Purchase License Key invalid?
Share your website admin access – and purcahse code here:
https://rstheme.com/supportSupport team will look it for you.
Thanks
All homepage variants design are very good.
Thanks
Hi, is the theme “simply static” compatible? Actually, I’ve brought this theme long ago but that domain is gone and the old key couldn’t activate so I’ve got no luck to test that out
I just reset your purchase code – you can try now. Check your ticket reply. Thanks
how to reset key . key not working
Try to create support ticket with purchase code so that I can try to check it.
Thanks
I purchased a theme 2 years ago but have not used it anywhere, now I have tried to activate the theme using Key on one new domain but it’s not working.
Please Help me with the same.
I already reset the purchase code in your support ticket. Thanks
Dear Sir, Kindly add the custom css file for RTL, because the Tooltip is not compatible with the RTL languages.
Try to create support ticket:
https://rstheme.com/supportHi
Which Onepage demos support RTL?
Do these demos work with RTL properly?
onepage-9
onepage-6,
onepage-1,
onepage-2,
onepage-10
All page’s support RTL. If needed any help we will help you. Thanks
hello how can i change the icons and the language in the footer and header like this screenshot thinks https://prnt.sc/-LaRRHeToFD0
Footer icons coming from widgets. Need to update icons from code. Thanks
I have uploaded the theme, activated it, installed the plugins and import demo data but when I enter the puchase code the window doesn’t change and the barintech option menu doesn’t show
Please try to create support ticket with your website access and purchase code so that we can check it for you.
https://rstheme.com/support
