Hi BigSams,

Thank you for reaching out.

This issue usually occurs due to problems with the API key. While we can’t determine the exact cause immediately (As we don’t have site details), I recommend opening the browser console to check the error message. You might see an error like “Billing not activated” or “Reference not allowed,” among others.

Once you have the exact error message, you can search for a solution on the official documentation link https://developers.google.com/maps/documentation/javascript/error-messages or let us know, and we’ll be happy to assist you further.

Further you reach us with site details on https://help.listingprowp.com/ our dedicated support team will be there to assist you.

Best regards,

Customer Success Manager

Hi JustinBrookeDesign,

Thank you for reaching out.

Please note that ListingPro is a business directory platform, which is designed to support business listings rather than user profiles. Since you are submitting a listing, you can search for businesses and their related information, but not for individual user profiles.

Let me know if you have any further questions or need assistance!

Best regards,

Customer Success Manager

Hi SeeVCard,

Thankyou for reaching out.

We are actively working on integrating full RTL (Right-to-Left) language support into the theme. While we don’t have a specific release date yet, it is on our roadmap, and we aim to include it in a future update. We’ll announce any progress or release timelines on our profile page and social media channels, so stay connected with us.

Best Regards,

Customer Success Manager

Hi Scolao,

Thank you for reaching out.

Please note that if a user purchases a one-year plan to add their listing, the listing will automatically expire after one year. You do not need to remove it manually.

Once the plan duration ends, the business profile will also expire.

Let me know if you need any further clarification.

Best regards,

Customer Success Manager

Hi Justin,

Thank you for considering ListingPro for your project!

ListingPro is actually a business directory theme designed for creating directories where you can list businesses. While it’s highly versatile and feature-rich, it does not include a built-in job system or hiring functionality.

Here’s what you can and cannot do with ListingPro regarding your requirements:

Adding Job Announcements: You can use features like business profiles or announcements to post jobs or share opportunities. Businesses can list their services and make announcements, such as job openings, using the existing features.

Job Offer and Acceptance System: Unfortunately, a full job system where users can post jobs, accept offers, or manage a hiring workflow is not possible with the default features of ListingPro. To achieve this functionality, you would need custom development to add a hiring or gig management system.

If you’re open to customization, we’d be happy to guide you on potential solutions to make your platform work for gig jobs. Let us know if you’d like more details or assistance in planning this!

Best regards,

Team Cridio

Thank you.

Hi Alkis,

Thank you for reaching out regarding the issue with WPML and the translated blog post.

Please note that WPML is not our plugin and is not fully compatible with the ListingPro theme. As WPML is a third-party plugin, we do not recommend or officially support its integration with ListingPro.

For translation purposes, we recommend using the Loco Translate plugin. Loco Translate is a popular and reliable option for handling translations within WordPress, and it works seamlessly with ListingPro.

If you need assistance setting up Loco Translate or have any further questions, feel free to reach out! We’re happy to help.

Best regards,

Team Cridio

Hi VisualWebNovel,

Thanks for reaching out.

By default, the “What” field allows searching by categories, listing titles, and tags/keywords, while the “Where” field supports location-based searches, either through Google or manually entered locations.

If you’d like to add more fields or modify the default search behavior, custom development is required. This would involve making changes to the code files. You may also consider reaching out to our custom development team for assistance.

Let me know if you need further guidance!

Best regards,

Customer Success Manager

Hi,

Thank you for your answer. It’s just to add a field to the search bar. Can you tell me if your development support really accepts to do this, and if the answer is “Yes”, what is the price if it is paid?

Otherwise for information, with your theme, if you want, your development team can create in the future a new version for room reservations (meetings, seminars, cocktails, gala, training …) and this without making big changes to the existing “classic” versions. I personally have not found a specific theme for this type of wordpress theme on the internet, whether it is well done or badly done. This would surely interest other potential customers.

All I have been asking you for 2 days is actually to use your theme for room reservations, even if my client does not need a connection system.

Best regards

Hi VisualWebNovel,

Thank you for reaching out.

For pricing and further details, please contact our team at https://wpvender.com/. They will assist you with an estimated price and additional information.

Please note that ListingPro is a business directory theme. You can add hotel profiles, display room details, and utilize our built-in booking system to receive bookings from clients. Alternatively, you can integrate third-party plugins for room-to-room online reservations.

Let us know if you need any further assistance!

Best regards,

Customer Success Manager

Hi Elixrt,

Thankyou for reaching out. But i request you to create tickets regarding your queries on https://help.listingprowp.com/ to get the fast response, Our dedicated support team is there to help you. Adding such huge number of queries in comments section is not recommended, Also you can read theme documentation with details explanations and video on https://docs.listingprowp.com/.

Parent and Child Entities

We are sorry, but it is not possible to directly link parent and child entities as proper grids with featured images and titles. However, you can utilize custom fields and features functionality to display the names of child branches. For advanced grid displays, customization would be required.

Dynamic Association of Related Listings

Yes, the theme supports dynamic associations, such as linking services to businesses via custom post types and taxonomy. For example, you can associate locations, categories, or features with a listing.

Advanced Data Types

Advanced data types like lists or linked fields can be added through custom fields or third-party plugins, enabling enhanced categorization.

Review Connections

Reviews are tied to listings as a whole, not specific elements. Users can leave reviews for listings, and we have elements to display listings with reviews.

Custom Categories and Tags

Yes, custom categories and tags can be created to allow refined filtering by listing type or specialization.

Search Filtering by Unique Attributes

The search functionality supports filtering listings by attributes like pricing tiers, availability, or custom fields.

Hierarchical Search Filters

The filter system includes categories, where you can select parent or child categories to filter results.

Custom Listing Layouts

You can customize listing layouts by adding extra sections or tabs through custom coding.

Related Items Display

We have a widget to display listings of the same category in the sidebar.

Map Functionality

Yes, the map functionality supports showing multiple listings based on their addresses.

Filtering on Map

We are sorry, but filtering listings directly on the map is not supported. The map is only used to display listings.

Bulk Import and Export

Yes, the theme supports bulk importing and exporting of listing data, including custom attributes, via CSV format. Here is the documentation link.

Performance with Large Data

The system is optimized for handling large numbers of entries. However, server resources should be scaled according to the data load.

Monetization Options

Could you please elaborate on your monetization requirements for better understanding? We’ll guide you accordingly.

Plugin Compatibility

We do not officially recommend or suggest third-party plugins as they have not been tested with the theme.

Complex Search Criteria

Please elaborate on the complexity you are looking for. You can already filter by custom fields, features, pricing, highest rating, or most reviews.

Caching Optimization

Caching is not provided by the theme directly. You can use third-party plugins for caching optimization.

Multi-Rating Review System

Yes, the theme supports a multi-rating review system based on various criteria. Learn more here.

Customizing Listing Templates

Yes, you can modify individual listing templates by customizing the code.

Platform Expansion

There are no significant constraints on expanding the platform. The theme is highly customizable and can support additional features or relationships.

Best Regards,

Team Cridio Studio

Hi eransh,

Thank you for your inquiry regarding RTL language support for the ListingPro Theme. I’m happy to provide clarification on your questions:

Q1: When is RTL support planned to be available?

We are actively working on integrating full RTL (Right-to-Left) language support into the theme. While we don’t have a specific release date yet, it is on our roadmap, and we aim to include it in a future update. We’ll announce any progress or release timelines on our profile page and social media channels, so stay connected with us.

Q2: What are the “minor adjustments” that have to be implemented?

Although full official RTL support is not yet available, you can still use the theme with RTL languages by implementing some custom adjustments:

CSS Adjustments: Add custom CSS to reverse the layout and align content appropriately for RTL (e.g., switching text alignment and float directions). Translation Plugins: Use WordPress translation plugin Loco Translate to manage language translations effectively.

Custom Templates: Modify theme templates if necessary to accommodate RTL-specific designs and layouts. Mean its all about customization you can customize things according to yours.

Q3: Can you give examples of RTL websites using the theme?

We have users who have successfully customized the ListingPro Theme for RTL languages. However, since these are third-party websites, we recommend reaching out to us directly on support@cridio.com for examples, and we’ll provide any publicly available ones upon request.

Q4: If I purchase the current version, will it be updated to support RTL when a new version with full RTL support becomes available?

Yes! If you purchase the current version of the theme, you’ll receive all future updates, including full RTL support, at no additional cost as part of your license.

We’re committed to providing you with the best experience, and your feedback helps us improve. Please don’t hesitate to reach out if you have further questions or need additional assistance.

Best regards,

Customer Success Manager

Hi tasmemcom,

Thank you so much for your kind words and for choosing our theme! We’re thrilled to hear that you’re enjoying it. Your satisfaction is our top priority, and it’s always rewarding to see such positive feedback.

A special thanks for highlighting John Elmer—he’ll be delighted to know his support made a difference for you.

If you need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!

Best regards,

Customer Success Manager

Hi van0001,

Thank you for reaching out to us!

The provided CSS code in the document should work as expected. If you’re facing any issues, I kindly recommend ensuring the CSS is added correctly and clearing your cache.

If the issue persists, please don’t hesitate to reach out to our dedicated support team at https://help.listingprowp.com/. They’ll be more than happy to assist you further.

Best regards,

Customer Success Manager

Hi umiso911,

Thank you for reaching out to us!

We regret to inform you that WooCommerce is currently not compatible with the ListingPro theme. However, we are excited to share that we are planning to transition the theme to CubeWP in the near future. Once this shift is complete, WooCommerce compatibility will be enabled as well.

We appreciate your patience and understanding. If you have any other questions or need further assistance, feel free to let us know!

Best regards,

Customer Success Manager

How do we know when it’s time?

Hi umiso911,

Thank you for reaching out!

Please note that whenever we launch an update or introduce a new feature, it will be announced on our profile page under the Update Logs section. https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460

Since this is a major feature, we will also be promoting it on our social media pages. To stay connected and get the latest updates, be sure to follow us on Facebook, Twitter, and LinkedIn.

Best Regards,

Customer Success Manager

Hi Mallservi,

Thank you for reaching out to us!

Yes, you can create the directory in Spanish. To do so, you’ll need to use the Loco Translate plugin, which allows you to translate all strings on your site into your desired language. For more detailed guidance, please refer to the link below: https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/

Additionally, please note:

Only pages created using Elementor can be edited with the Elementor page builder. The user dashboard is not built with Elementor but coded directly, so it cannot be edited with the builder. You can, however, edit pages like the Home Page, Plan Page, Submit Listings, Edit Listing, and similar pages, as these were built using Elementor.

If you have any further questions or need additional assistance, please don’t hesitate to let us know.

Best regards,

Customer Success Manager

also does your OTP verification add on support custom sms api also?

Hi Setupnewinf,

Thank you for reaching out!

Android App: Yes, we do have an Android app. However, it is currently offline due to ongoing development work. We hope to make it available for purchase soon.

Custom Form Fields: Yes, you can add custom form fields to the listings as text, checkbox, radio button, dropdown, multi checks etc

Indian Payment Gateway Integration: We have integrated Indian payment gateways like PayU and Razorpay, and they can be utilized seamlessly.

Community Features: Could you please elaborate on what you mean by “community features”? Additionally, BBPress is not one of our plugins, so we cannot directly provide support or recommendations. However, you can integrate it with the theme, and it should work properly.

OTP verification:

Yes we do have a plugins verifypro that can be used for OTP verification while signup, You can purchase that plugin from https://listingprowp.com/plugins/.

Feel free to let us know if you have further questions!

Best regards,

Customer Success Manager

Hi Monster223,

Thank you for reaching out!

Yes, the sign-up button can be hidden if you prefer not to allow users to register. However, this requires adding custom CSS code.

For assistance, please contact our dedicated support team at https://help.listingprowp.com/. They will provide you with the necessary CSS code to hide the sign-in button.

Best regards,

Customer Success Manager

Hi Edith,

Thank you so much for reaching out!

Regarding your queries:

Add Listing and Sign-In Buttons: These buttons can be removed from the frontend. However, the system does not support invitation links as a built-in functionality. To enable this, you would need to use a third-party plugin.

How a Business Directory Works:

There are two primary options for adding listings:

Option 1: Users can add their own listings directly. Option 2: Admins can add listings (On the behalf of listings owner) and then invite listing owners to claim them. When a listing owner claims a listing, they can do so based on the package offered by the admin (e.g., free or paid). During the claim process, the system will prompt the user to provide their email for signup “This option would be helpful for you as it fulfills both of your requirements (User can’t create listing and get signup while claiming)”

Events as Listing Features: Events are a feature of listings (mean they can be added on listings not separately) and can be either hidden or offered depending on the subscription plan chosen by the listing owner. But yes there is an option to add the events on the listings.

Affiliate Links in Listings:

You can include third-party links in the description of listings. If these links lead to third-party affiliate programs offering commissions, the earnings would depend on their respective platforms. Note that ListingPro does not have a built-in option to track or earn commissions via links.

If you need further assistance or have more questions, feel free to ask!

Best regards,

Customer Success Manager

Thank you so much for this clear and comprehensive answer.

For business directory: option 2 is actually what would fit well with my plan! So is this possible with the template (without the third-party plugin)?

Further: is it possible to add html widgets to listings? And then I mean a unique widget for each listing. Maybe by adding a field where html can be deployed? I would love to hear about it!

Best regards and thank you in advance!!

Hi edithvanluik,

Yes, option 2 is possible within the default functionality.

You can insert HTML directly in the default description box, and also add different HTML to display various widgets. Additionally, there is a built-in option to add widgets to the sidebar, embedded within the HTML.

Let me know if you need further assistance!

Best regards,

Customer Success Manager

Hi salimdaya,

Thank you for your feedback, and I sincerely apologize for any inconvenience caused. We truly appreciate your patience and understanding.

To clarify, we have a dedicated support team working across various time zones. The responses you’ve been receiving depend on the team member assigned to your ticket. Rest assured, we aim to provide prompt and accurate assistance to all our clients.

Our support engineers are available to assist you during the following timings, Monday to Friday:

01:00 am – 11:00 am EST/EDT (US)

12:00 am – 10:00 am CST/CDT (US)

10:00 pm – 08:00 am PST/PDT (US)

05:00 pm – 03:00 am AEDT/AEST (AUS)

06:00 am – 04:00 pm GMT/BST (UK)

11:30 am – 9:30 pm IST (India)

We understand your concerns and have escalated your tickets for priority handling. Our team is committed to providing well-detailed and accurate solutions so you won’t face any further inconvenience.

If there’s anything specific you’d like us to address immediately, please let us know, and we’ll be happy to assist you.

Thank you once again for renewing your subscription. We look forward to continuing to support you effectively.

Best regards,

Customer Success Manager

Thank you for your reply, I appreciate the response. Am I able to schedule a call with one of your support team members in order to address all my questions/concerns at once vs multiple tickets and the back and forth? At times it seems difficult to explain the issue and provide multiple screen shot, whereas a call demonstrating the issue would be more effective. Thank you for your consideration.

Hi salimdaya,

Thankyou for reaching out.

Please note that we have paid services, you can book your your call here https://listingprowp.com/services/ Our dedicated team will be in contact with you and manage your call along with developers and support engineers.

Or you may contact here to get assistance https://wpvender.com/ . Concerned person will be in contact with you.

Best Regards,

Customer Success Manager

Hi Algheilani,

Thank you for reaching out!

We regret to inform you that it is not possible to display the requested analytics publicly. In ListingPro, there are two primary roles: Admin and Subscriber, each with their own set of analytics.

For subscribers, metrics such as visitors, reviews, etc., are visible within their user dashboard. These counters are designed specifically for individual users to monitor their own performance.

OR

You can use the google analytics and then can show them publicly by integrating. There is no such option in theme options but being admin you can add the google analytic code in wp-content\theme\listingpro\header.php

You can add the code right after the starting of <head> tag For reference please see the screenshot. http://prntscr.com/lg9z40

As Listing owner Each user has its own user dashboard so they can only track up the Analytics for there own publish listings only, No user can check analytics of other user listings not even admin, For setting up the analytics business user, Go to your user dashboard > listings > Enter your Google analytic code there. When you will enter Google Analytics code in your User Dashboard that will show all stats and information of your listings published only from your account. Every user is going to have there own analytic field option which they can use to track the status of there own listings only like views , stats etc, That all information will be shown in their Google analytics account.

Best Regards,

Customer Success manager

Any update please?

Dear Firas80,

Thank you for reaching out to us, and we sincerely apologize for the delay in response due to the weekend holidays. We appreciate your patience.

License: You can purchase two licenses, as each license allows use in two environments: test and live.

RTL Support: While we regret to inform you that official RTL support is not available, you can still utilize it with some minor adjustments.

Google API Integration: Yes, you can use Google API for quick submissions and retrieving information via Fill O Bot. Please note that Google API is a paid service, and you will need to obtain it directly from Google. We have provided the necessary fields for API integration.

OpenStreetMap: OpenStreetMap is supported; however, it does not facilitate importing listings or submissions.

Bulk Import Feature: We offer a bulk import feature, allowing you to upload hundreds of listings simultaneously for added convenience.

Should you need further assistance or clarification, please don’t hesitate to get in touch.

Best regards,

Customer Success Manager

Hi Friilance,

Thank you for reaching out, and we’re sorry for the inconvenience.

This issue typically occurs due to caching. Please try testing your site in incognito mode, as it should work fine there. If you’re using any caching services or plugins, I recommend disabling them temporarily and checking again.

If the issue persists, feel free to email us your site details at support@cridio.com Our dedicated team will be happy to assist you further.

Best regards,

Team Cridio

Thank you for the feedback, I will try your suggestion.

You are welcome