47 comments found.
Hi, is the template compatible with WordPress multisite?
Hi,
Yes, the template is compatible with WordPress Multisite.
Best regards,
Bravis-Themes Team
Hi Bravis-Themes, our support is expired but we want to ask for extra paid work for you for customization. How to submit request to you when support is expired? thanks
I bought the theme from envato elements. but I can’t get support. What must I Do?
Hi,
Support for items in Envato Elements is not available.
Thanks
We recently purchased a paid template for our website design project. However, we are facing some significant issues with the website’s performance. The loading speed is quite slow, and the scrolling experience is not smooth. This has led to dissatisfaction on our client’s part, as it is affecting their overall experience.
We kindly request you to look into these issues and provide a resolution at the earliest possible. Your prompt assistance in resolving this matter would be highly appreciated.
Looking forward to your response.
i raise support ticket also
Hi,
We will reply you in the ticket.
Thanks
my home page section automatically hide please resolve my issue soon
i raise support ticket also
How can I translate the “Search here” in the blog section and the “Read more” buttons into Italian? In the options there is no possibility. Thank you.
Hi,
You can use the Loco Translate plugin to translate these strings.
Thanks
Hi, Is there a way not to use a plugin?
I can add options for you to configure. Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, we are using this theme in the latest version. But when we update to Elementor to 6.23.3 (or higher), post carousel is not working on home any more. How to fix that? I can’t create a support ticket because it is expired. www.nordostseesolar.de Thanks
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hey, tried that but this is not possible because support is expired. But this is no support item, this looks like incompatible plugin version with your theme. How to submit the request then?
Hi,
You need to renew your support plan to be able to create tickets.
Thanks
Love this theme but I’m getting the error elementorFrontend.waypoint is not a function in home page in counter.js and counter animations not working. Furthermore any post gallery, service gallery in home no longer works. Anything used to work before theme update today
Seems that the gallery not working problem is due to the fact that Soluris is using Swiper 5 library while Elementor moved on to Swiper 8 and completely removed Swiper 5. Even after a two years advice from Elementor no one updated Soluris theme and now that Swiper 5 had been removed all slider stopped working.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Thank you for your reply but my support is expired. Please note that if you don’t update your theme it will not work with elementor from 3.26.0+ released in november 2024. This is not a problem (on your side) for clients like me with an expired support but will be for customers with a fresh installation. I found where problems are and since site is under development I’m solving the issue by myself. Mine was just a suggestion.
I already investigated the issue and found that your theme still uses Swiper v5 while Elementor migrated to Swiper v8. There is an advice to developers on their site since two years. Here you can read what I’m talking about https://developers.elementor.com/elementor-3-26-developers-update/ in chapters named “Merged features” and “Migration to Swiper 8”
The counter doesn’t works because of the error “elementorFrontend.waypoint is not a function” in counter.js.
i want purchase but , If we work on a demo server and complete the website there, and then switch it to the main server, how can we deactivate it on the demo server and activate it again on the main server?
Hi,
Yes, it is possible.
Thanks
how can please guide
if any documentation please provide me
You just need to install the theme and work on the staging site. Once you are done, you can move the site to your main domain.
ok
¡Buenos dias!, Estamos interesados en comprar la plantilla Soluris ecology solar energy wordpress theme, pero antes queriamos saber si una vez instalada una home podemos utilizar elementos de otras homes.
Gracias
Hi,
Sure, you can use any section from another demo.
Thanks
hello, i have 1.0.8 ver and in mobile i cant change logo and disabled the login option and search form. i have msg that saved but not changed it (form options soluris/header/mobile) Is anything to try? thank u
Hello,
Can you send me the screenshot or the link of the problem?
Thanks
hello , thank you for your fast reply. please see the image. https://imgur.com/ZF5wtzT
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, I need to set the display quantity of the post. Where should I set it?
Hello,
Which section exactly do you need to set the number of posts to display? can you send me screenshot?
Thanks
Content uploaded by the backend Portfolio is displayed in a controlled quantity on the frontend
Hello, are you still at work? Is this template still under maintenance?
Can you send me screenshot?
How do I send you a screenshot?
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I have created a ticket one hour ago, still no response. PRIVATE TICKET: ticket/3686387/
Hello,
I will check now.
Thanks
Hi Bravis, any info ?
I’ve installed this them on my website in production. Can I also use this theme install on my local for testing as well?
Hello,
It is possible, you can install on a local server, then you move to hosting when you complete the project.
Thanks
If i buy one theme then can i use in unlimited websites?
Hello,
You only use one license per site. These are Envato’s rules regarding the use of licenses when purchasing and using items on the marketplace.
Thanks
Hi, Please tell your support response my ticket ASAP PRIVATE TICKET #3669037. I’ve installed everything but import demo not working.
Hello,
I will check now.
Thanks
Please help to check today, I’ve to complete my website today. Thanks!!
You answer my questions in support or I make them public and ask them here. Thank you.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi,
I’m trying to upload a theme in WordPress, but I keep getting the “The link you followed has expired” error. Please fix this as soon as possible. Also, when raising a ticket, which product/category should I choose for the Soluris – Ecology & Solar Energy WordPress Theme?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I have created a ticket one hour ago, still no response. PRIVATE TICKET #3660151
I will check now. Thanks
Hello, I need assistence about the Soluris theme. (I couldn’t open a ticket because this theme is not included in the list of the items you offer support). My issue is about the “Pxl Image box” layout. They are all broken. Please let me know how you can fix it. Looking forward for your reply. thanks
Hello,
There are many tickets created, please try again.
https://bravisthemes.ticksy.com/submit/ https://case.d.pr/i/e4OkWsThanks
the screenshot helped. Thank you
Hello,
Could you please check my ticket in the support Centre and help me to fix issue on urgent basis or else i want to initiate refund of the theme.
PRIVATE TICKET #3647357
Thanks
Hello,
Let me check now.
Thanks
Thanks working fine now
Dear author,
My site crashes when I install Bravis Addons and Bravis User and it not allowing me to install demo content.
PRIVATE TICKET #3647236
Please check as soon as possible. TY
Hello,
Let me check now.
Thanks