2260 comments found.
Hi, there seems to be an issue with your license system. A ticket was opened, looking forward to seeing your response.
I’m signed in and emails match.
See: https://imgur.com/a/lkqioyE https://imgur.com/a/juFchW1Please kindly submit a ticket so that we can take a closer look at, thanks.
You mean an additional one?
Hello! Which version of Elementor is better to use with the latest version of the template? I updated to the latest version of the template and now have a lot of problems with Liquid Modal Box. The content of the modal window does not load or loads with errors. The site loading speed indicators also noticeably worsened after the update
Hello! I’m still waiting for your reply
How to edit the side that has socials and language options
You can try editing your header template 
Ticket #45154 SQL was updated, all php requirements ready also!! and still import demo not working, have installed and reset and reconnected…3 times and still had the same issue..
Please help!! its been a day trying to have this resolved and no clue what else to do.
A year of support has been paid also. very stressful over here with thisit looks like csc files are not connected on import demo help please once for all help. I really need this up and running no later than tomorrow.
I see my colleagues are already working on your ticket. It will be addressed shortly.
I appreciate your prompt solution to it I have until today night to have this fixed! hope you development team fix this asap.
its super important to have this fixed today. Note this ticket its from last week 8 days ago. Thanks once all is done I will make sure to do a superb review.. but this a simple demo import need to work fine and correctly Please. I need all just like the demo ! menu footer modal form everything so I can do the presentation correctly
We have already fixed the issue. Please check your website again.
Ticket #45154 created last week: Sadly, the issue is still not fully resolved. Some problems were fixed, but most remain. Please check the ticket and review the screenshots. When the permalinks were changed from “Custom Structure” to “Post Name,” everything broke—errors, failures, and warnings. Users disappeared, posts were not installed, and even Elementor is not working for small edits. This needs to be fixed as soon as possible—we have an upcoming expo, and the site must be in perfect condition.
want to thank you for fixing, very good with new update! thanks thanks.
Please resolve this ticket: #45323 ! we have been off for 2 days. Our license code doesn’t remain attached
I see my colleagues have already responded to your ticket. Please check again.
Hello, I love your templates and have been using the Ave theme for multiple clients.
I’m looking to create a new website for an individual providing wellness services. Each service includes a “Book Now” button that, when clicked, opens a calendar for users to select a date and time, followed by making a payment.
Could you confirm if this functionality is supported by the Booking Plugin you offer? Does your plugin currently handle only bookings without payments? If so, do you plan to add a payment feature in the future for different payment gateways?
If not, does this theme support third-party booking plugins like Amelia or LatePoint? please advise which all 3rd party booking plugins are compatible.
Also, is there a demo for all the features your booking plugin offers? I want to know if it has features like Zoom integration, SMS reminders etc.
Looking forward to your response! Thank you!
Hi there,
Currently, the booking plugin we offer with Hub does not support the features you mentioned. However, we are developing a more comprehensive booking plugin that will be very useful for you, with even more features, and it will be ready soon. Stay tuned!
Is there a known issue with the Hub Core update and Elementor editor being able to load? It’s not until I disable that plugin that Elementor editor loads. And obviously I cannot do without the theme’s dependent plugin. – https://share.zight.com/5zuR2ZQB
I tried boosting resources on the site but the issue persist. These errors on the Dev Console kind of points to the source. Screenshot – https://share.zight.com/Z4uEmdgv
I tracked down which files uses it (Stripe) and one of the files is from the theme. Unfortunately without the theme the related plugins would throw critical errors like this – https://share.zight.com/RBubB5jw
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Hi, your new theme activation system is so annoying. I’m a developer and use this theme on multiple sites but I’ve already bought too many licenses. Please revert it back to the old system or change it somehow.
Hi there,
It’s actually quite easy! With just one button, you can add all your licenses to your Liquid Portal account and seamlessly activate your sites.
Our new activation system not only prevents unauthorized use but also ensures full compliance with Envato’s licensing policy (1 license = 1 end-user website). Additionally, we offer the option to activate a development website using the same license.
Hey! Do you have any demo templates for “Courses”? I couldn’t find them.
If you do, please share them here so I can check them out and decide if I want to buy the theme.
Thanks!
We don’t offer a dedicated course demo, but you can explore Hub Collections to build a course site by mixing and matching sections from our various demos.
Hi can you please make the development team answer to my ticket #44102 because its really an emergency one
I see my colleagues are already working on your ticket. Thanks for your patience.
Few days ago I mentioned here the major bug found in the header. Did you tried to fix it ? If not, how can we replace the standard hub’s header by something else from Elementor Pro ?
Please kindly submit a ticket. So that we can help.
Sorry but I refuse to pay again 41$ just to know if your theme work properly with Elementor. Please answer here If we can replace the header by using Elementor Pro. If yes, how?
Elementor Pro’s Theme Builder feature allows you to create a custom “theme” that overrides the page structure of Hub.
When you replace Hub’s default header with a new one using Elementor Pro, the plugin modifies the page’s code structure. As a result, several theme-specific features—such as the preloader, sticky footer, and custom cursor—may become inactive. This is not an issue exclusive to our theme; it applies universally to all themes.
For a detailed explanation of how this works, please refer to Elementor’s Theme Builder documentation.
See screenshot: https://i.imgur.com/MfQRTVO.png.
Thank you for your quick answer. Is it possible for you to take a look at Elementor Pack Pro and try to fix the mentioned issue with the freezed menu? It’s probably something simple to fix but this case will enable you to correct the bug in the theme.
ASAP!! tickets/45154
Thank you guys for response that fast! your the best!! I m on the change with the hosting right now checkquing the SQL.. sooner I have this fix will back to you. super fast customer service
Ticket #45154 created last week: Sadly, the issue is still not fully resolved. Some problems were fixed, but most remain. Please check the ticket and review the screenshots. When the permalinks were changed from “Custom Structure” to “Post Name,” everything broke—errors, failures, and warnings. Users disappeared, posts were not installed, and even Elementor is not working for small edits. This needs to be fixed as soon as possible—we have an upcoming expo, and the site must be in perfect condition.
Hi Presale Question:
Various links are not working on your Hub Showcase page?
Under the Exclusive tab, Section Scroll does not work because only # is stored as a link and Stick Row / Colum only delivers Web server is down from Cloudflare.
In the release notes you write something about Hub Booking Plugin. I can’t find this demonstrated anywhere.
Cause you don’t answer on Envato private Message and E-Mail.
Hi there,
Thanks for your feedback! We’ll check out the links on our landing page.
As for the Hub Booking plugin, it allows your users to create bookings on your site. This demo uses the Hub Booking plugin: https://hotel.liquid-themes.com/
Since you do not fix your site, I wonder if it has as many errors in the theme as some write… What if I buy the theme and the site is ultra slow or doesn’t work because of bugs. Is there an immediate refund?
you also launched Hub 5 but still have on your “home” web 4 preview video.. its like you having a resaurant but giving a shit on how the forecourt look
No reply after 10 days. The page has not been fixed. There is still a Limited Offer Banner on the page even though there has been no promotion for a long time.
LiquidThemes what are you here for? Do you even want to run a theme?
When I look at your theme, it could be the best in a long time… better than Avada… but the way you deal with customers, not fixing anything etc? Are you not enough people to deal with all this and or do you just give a shit?
I would be honest here for all customers… would at least make you more likeable…
still no answer? 
next day no answer.. will keep posting until you answer
here still no feedback
Asap respond please its preselling question:
We are looking to implement no later than a week so we are looking for the smooth, faster seamless implementation possible.
1- how fast are your guys responding to tickets?
2- Is this fully compatible with Elementor & Elementor pro but still using your editor? or just either one?
3- Can certain things you have in some demos be added to a demo?
3.1- These are the ones loved but looking into have some pages from one theme another from another theme.. as we love them most of them, is that possible with your page’s themes?:
(
We like these 5:
https://adaptivecolorspro.liquid-themes.com/ (floating “Let’s talk” doesn’t work )
https://stackconcept.liquid-themes.com/
https://asymmetric-portfoliopro.liquid-themes.com/
https://asymmetric-businesspro.liquid-themes.com/
https://asymmetric-agencypro.liquid-themes.com/about-us/ (love the pen floating)
)
4-is Yoast SEO compatible?
5- the calendar can be purchased separately and add it with no hassle?? or it’s another theme for that?
6-Video backgrounds are allowed? it does on Elementor Pro well buy need to make sure it’s easy using your theme as I don’t see that in any of the demos.
7-Things we love to have on one of the pages.:
see stackconcept.liquid-themes? the way It is like stack for the portfolio or info.. what would be the best way to add it?
8-do you have it as an add sections template or something similar? check it here in this link: https://studiofifty.premiumthemes.in/full-width-projects/#
Hi there,
Thanks for your interest in our Hub theme! We’re happy to help with your pre-sales questions.
- Response Time: Our standard response time is within 1 day, and at most 3 days in rare cases. We prioritize pre-sales and support tickets as efficiently as possible.
- Elementor Compatibility: Yes, our theme is fully compatible with Elementor & Elementor Pro while still allowing you to use our built-in editor features seamlessly.
-
Customizing Demos & Mixing Elements: Yes! You can mix and match elements from different demos using Hub Collections. This feature allows you to easily import sections or pages from various demos and combine them as needed.
More details here: Hub Collections Guide. - SEO Compatibility: Yes, Yoast SEO is fully compatible with our theme.
- Calendar Integration: Could you clarify which calendar you’re referring to? If you mean integrating a third-party calendar plugin, most should work smoothly.
- Video Backgrounds: Yes, video backgrounds are supported in our theme.
- Stack Concept Portfolio Layout: You can import the Stack Concept demo directly to your site.
-
Pre-Designed Sections & Page Blocks: Yes, we have a feature called Page Blocks, which works similarly to an “add sections template.” It allows you to insert pre-designed sections into your pages easily.
More info here: Page Blocks Guide.
do you have any easy follow steps for installation of all theme and pages and blogs?
introducing booking hup the calendar you guys have to integrate with your them is the one I was referning about.
Hi, I am not using default WP menu in my header but I am using your side drawer widget in the header with slide out menu template using the list option to select the pages, so how do I enable smooth scrolling on my page in this case? shall I open a ticket and let you have a look at it?
Hi there,
If you are using a menu element of our theme inside your side drawer, simply enable the local scroll option from the menu options. After that, when you click on the menu items, the page will be scrolled to the relevant section with the smooth scroll effect.
Could you please respond to the ticket #44902, as I still don’t understand how to do it, I am not using menu element but I am using item list element inside my side drawer. thanks
Hey your theme description mentions “pop up builder – Create beautiful pop ups in minutes. Start converting your website visitors into subscribers and customers.” ....But i can’t find anywhere in the documentation nor the dashboard on how to create pop ups. I know there is the functionality for modal pop up when you click a button, but if i want to trigger a timed pop up for web visitors with a subscription form there is not option. Have i missed anything?
Please can you clarify this.
Hi there,
You can get help from this article to create modal pop-ups: https://docs.liquid-themes.com/article/403-hub-elementor-modal-buttons-and-popups
However, our theme does not have auto-triggered popup functionality on a timed basis.
Hi, Can you let me know where I can enable the smooth scrolling on the whole page? point me to the documentation please?
Hi there,
To enable smooth scrolling on your page, you can get help from this article: https://docs.liquid-themes.com/article/401-hub-elementor-one-page-menu
Hi, I am not using default WP menu in my header but I am using your side drawer widget in the header with slide out menu template using the list option to select the pages, so how do I enable smooth scrolling on my page in this case? shall I open a ticket and let you have a look at it?
Hi, does your theme have smooth scrolling option?
Hi there,
Yes, there is a smooth scroll effect applied for the local scroll action.
.
Hi,
There is urgent request to solve an issue with ticket number 44671. Your new license management system, mess my websites.
Hi there,
I see my colleagues are already working on your ticket. Thanks for your patience.
