Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

Cart 10,161 sales
Recently Updated
Well Documented

Bearsthemes supports this item

Supported

This author's response time can be up to 1 business day.

5385 comments found.

I can’t install demo content, it corrupts my database and says I need repair it. Upon inspection I saw it deleted siteurl and home from wp_options table

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

We need to upgrade from Alone 6.1 to the latest version, but it looks like there have been some big changes, including to the bundled plugins, and upgrading changed our site’s home page a lot.

Do you have a tutorial on how to upgrade from 6.1 to the current version?

Hi Please go to the link below and download the new version of the plugin here. https://drive.google.com/drive/u/1/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF

The problem is that the upgrade changed the look of the site. Is there a way to avoid that? I think it has to do with the switch from WPBakery to Elementor.

I downloaded this theme, but i’m not sure which file to upload to get the template to appear on Wordpress. Do you have any documentation or can show me?

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

Hello

the pulgin Advanced Custom Fields PRO have error when updating requiers license code.. i disactivated and activated againg but still same issue

Best regards

Thank you.. it works well and now elemntor pro asks for update and activating licence.

Best Regard

Hello .. it says twitter not x in options in team post setting please solve this.

Thank you…

Hello there , im waiting the elementor pro license issue respond , and not the x this i found a way to do it. Best regards..

I’m getting invalid purchase code.

And why does it asks for licenses of the plugin?

will it works perfectly without purchasing the PRO plugin like Elementor pro?

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

I am interested in purchasing this them, but I saw some reviews regarding needing to download premium plugin updates from Google. Can you explain what these plugins are?

Hi, You can update Elementor pro plugin, ACF plugin.

.

Hi Bears Team,

my New Purchase Code: a54033f2…...... I buy it today for our old website (change URL) When I put the code into the Wordpress Envato Settings, WP says the code is invalid! Please help.

An other problem is Elementor Pro, all pro functions are locked. I need the update of the latest version, on your GitHub Account is an older version.

Thanx Alex

My Old Purchase Code: c688a765…......

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

Good evening. I followed the instructions to register the licence code, but it was rejected. Can you help me? I look forward to your reply.

All the best.

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

Hello, your theme isn’t well-optimized. I haven’t added new content on it but it’s loading like it’s been a year since it’s developed. if you can’t optimize the theme to make sure it’s loading faster then I will have to ask for a refund. I have worked with so many themes since 2017 so don’t give me the excuse that I have a server issue, I have plugin issues. I have already checked with hosting support they make sure all is set well from their end. so now it’s your time to accelerate my website speed. if I could use free astra or Hello Theme I could get more speed than your theme. So can you please tell me what is the reason for using your paid theme which gives me the minimum loading speed?

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

My theme registration fails with the error message “this product is in use on another domain: {error Error (6): Could not resolve host: api.bearsthemespremium.com \n”}”. I do not use it on another domain and if I did use one temporarily for development, how can I change the domain to my one and only live domain? Thanks

Hi, Please contact us via email: sp.beplus@gmail.comThank you!

I have already sent an email at sp.beplus@gmail.com but no response yet. Regarding excellenseas.org

7 days and still no reply. I am very disappointed of the level of “support” you provide.

Hi, I have a licence, where can I get the latest ACF pro version please ? Thanks,

Hi, Please go to this link to download the latest version of the plugin. https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF

Elementor Pro is not working it is asking me to activate

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

Hi there, my website is showing blank page. I can access wp dashboard but all pages and olone theme are not working. Please assist

Hi, Please contact us via email: sp.beplus@gmail.comThank you!

I’m using the Alone theme from Envato, and I’m also using the “Donations” plugin in the WordPress backend. The donation layout on the frontend is displayed as the “Be Give Form.” I would like to customize the “Donate Now” button link in the Be Give Form. Currently, the button opens a popup form, but I want to change it so that the “Donate” button links to a separate page instead of opening a popup. Could you explain where I can find this setting? Is it possible to see a backend demo or screenshots of the available options?

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

I am receiving the error “invalid purchase code” please help. I already downloaded the purchase code.

Hi, We have discussed with you in the ticket. Please check ticket. Thanks.

Hello,

I purchased this theme sometime in 2023, I had some issues with the website files being infected (I am not sure if its from the theme or where the website was hosted). I had to move the domain to a new hosting account and while installing the theme and inputting the purchase code, I get this error: Invalid purchase code. Can you help look into it

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

I’m trying to update the header menu from Menu Canvas to Menu Popup. It saved, but still showing the Menu Canvas instead of Menu Popup.

Please help.

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

Created ticket.

Hi,please i need help to deregister my theme from my domain test in order to activate the correct domain

Hi, Please contact us via email: sp.beplus@gmail.comThank you!

How long does it take for the demo to load?

It is stuck in

Start download package…

Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can help you there quickly! Thank you!

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey